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Opiniones sobre Econo Lodge

2 out of 5
Econo Lodge
2000 Brentwood St, High Point, NC

Opiniones

5,6
Evaluación: 10 - Excelente. 24 de 153 opiniones" "
Evaluación: 8 - Bueno. 27 de 153 opiniones" "
Evaluación: 6 - Aceptable. 32 de 153 opiniones" "
Evaluación: 4 - Mediocre. 30 de 153 opiniones" "
Evaluación: 2 - Terrible. 40 de 153 opiniones" "

5,8/10

Limpieza

6,2/10

Personal y atención

5,4/10

Servicios

5,2/10

Estado de la propiedad e instalaciones

5,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Marvin

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Manager el 3 ago. 2023
Dear Marvin,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely,Hotel Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Excelente ubicacion , gente muy amable.
Calidad del servicio , Buena ubicación , gente muy amable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cerca del lugar donde tuve que desplazarme
Muy buena, siempre tuve disponibilidad permanente de transporte, el personal muy atento y dispuesto a colaborar.

10/10 Excelente

Bobby

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Just that the pool wanst open
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 21 may. 2024
Dear Bobby,Thank you for your positive feedback! We're thrilled to hear that you had an overall excellent experience with us. We apologize for the inconvenience regarding the pool closure. Your satisfaction is important to us, and we hope to welcome you back for another wonderful stay soon.Sincerely, General Manager

4/10 Mediocre

Amanda

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked the fact there was no smoke and weed smell. Disliked the fact that the toilet seat had something nasty on it had to purchase clorox wipes to clean and there was no hot or lukewarm water to take a shower very very disappointed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 20 may. 2024
Dear Amanda,Thank you for your feedback. We're glad to hear that you appreciated the absence of smoke and weed smell. However, we apologize for the cleanliness issue with the toilet seat and the lack of hot water for your shower. Your comments are concerning, and we will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide a better experience for you in the future.Sincerely, General Manager

10/10 Excelente

Jennifer

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff very clean, overall awesome I’ll definitely be back
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 17 may. 2024
Dear Jennifer,Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our staff and found our hotel to be clean. We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything we can do to make your next stay even more enjoyable, please let us know.Sincerely, General Manager

8/10 Bueno

Natasha

Le gustó: Servicios
Super friendly staff. Easy check in and even easier check out. No issues with the room. It was tidy and comfortable. The bed was actually nice. Highly recommend for a quick stay over
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 15 may. 2024
Dear Natasha,Thank you for your wonderful review! We're delighted to hear that you had a pleasant experience during your stay, from the super-friendly staff to the easy check-in and check-out process. We're glad you found your room tidy, and comfortable, and the bed nice. Your recommendation means a lot to us, and we look forward to welcoming you back for another quick stay in the future.Sincerely, Hotel Manager

4/10 Mediocre

Julie

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No hot water from showerhead. Moved to another room. No hot water from sink faucet. Smoke detector disconnected. No hair dryer. No coffee maker. Exterior doors into rooms were not locked.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 9 may. 2024
Dear Julie,We sincerely apologize for the multiple issues you experienced during your stay. It's unacceptable that you encountered problems with hot water, smoke detectors, room amenities, and security. This does not meet our standards, and we deeply regret any inconvenience caused. Your feedback is important to us, and we will address these issues promptly to ensure improvements are made. Please accept our apologies, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, General Manager

8/10 Bueno

Michelle

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The rooms are decent. The man at the check on desk is rude. But over all i would give it a 6 out of 10.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear Michelle,Thank you for your feedback. We're sorry to hear that you encountered rudeness from our staff member at the check-in desk. Providing friendly and courteous service is important to us, and we apologize for any inconvenience caused. Your comments will be addressed with our team to ensure that all guests receive the level of service they deserve. We're glad to hear that you found the rooms to be decent overall. We appreciate your honesty and hope to have the opportunity to improve your experience during any future stays.Sincerely, Hotel Manager

8/10 Bueno

Jodeph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear Guest,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

Leah, High Point

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is not a good place
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 23 abr. 2024
Dear Guest,We apologize for any disappointment or inconvenience you experienced during your visit. Your feedback is important to us, and we would like to understand more about your concerns so we can address them effectively. We value your input and hope to have the opportunity to improve and better accommodate you in the future.Sincerely, Hotel Manager

4/10 Mediocre

Alexis

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It wasn’t bad for just a quick needed stop but the hot water sucked. The floor was very dirty. Barely any towels. No trash can. It smelt like a musty old lady. The front person was rude
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 23 abr. 2024
Dear Guest,We apologize for the shortcomings you experienced during your recent stay. It's disappointing to hear about the issues with the hot water, cleanliness, towel availability, and odour, as well as the behaviour of our front desk staff. Please rest assured that we take your feedback seriously and will address these issues with our team to ensure improvements are made. We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

6/10 Aceptable

Kris

Viajó con su familia
It met our expectations.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 19 abr. 2024
Dear Kris,We're pleased to hear that our hotel met your expectations during your stay. If there's anything specific you enjoyed or any areas where we could improve, please feel free to let us know. We value your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

4/10 Mediocre

Kathy Ann

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff was nice, But I've never stayed somewhere without 2 nightstands, more than 1 lamp for the entire room, a mirror in the main room would have been nice since the bathroom was 2 small for 2 women to get ready for work. The bed was comfortable and clean. A week of focused energy would work wonders at this facility.
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Manager el 23 abr. 2024
Dear Guest,Thank you for sharing your feedback about your recent stay. We appreciate your kind words about our staff and are sorry for any inconvenience you encountered. We will certainly consider your suggestions for future improvements to enhance our guests' experience. Your comfort and satisfaction are important to us, and we hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Mack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 19 abr. 2024
Dear Mack,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

2/10 Terrible

Imran

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
bad bed sheets ripped off. I have never seen like this before in my life as per same like I am living with animals. Bad bad bad bad so disappointed with Expedia's service
Se hospedó 17 noches en marzo de 2024
Respuesta de Hotel Manager el 23 abr. 2024
Dear Guest,We sincerely apologize for the unacceptable condition of the bed sheets during your stay. Your experience does not meet our standards, and we take your feedback seriously. We will address this issue promptly with our housekeeping team to ensure such incidents do not occur in the future. Please accept our apologies for the disappointment you experienced, and we hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

4/10 Mediocre

MERIDEE

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
When they booked me in at the front desk, one of the staff members rushed to the room to get it “ready”. When I went in, there was no art on the walls, no remote for the TV, fresh drywall patches on the walls, food and debris on the bathroom walls and truly awful bedding that would slip off the bed during the night because it was a stiff synthetic material . Also, it was a no smoking room that had venting connected to a smoking room so I had to keep the bathroom door closed to keep the neighbors smoke from coming into the rest of the room. The staff was as helpful as they could be and I only stayed because there were no other rooms available during our business event.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear MERIDEE,We're truly sorry for the numerous issues you encountered during your stay. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform you that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guests. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager

4/10 Mediocre

Mark

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Difficult TV, holes in wall, incomplete caulking in bathroom and leaky shower.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear Mark,We're truly sorry to hear about the issues you encountered during your stay. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, You can be sure about a safe stay with us. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

Bessy

No le gustó: Limpieza, estado de la propiedad e instalaciones
I like to know why I am paying to much for a non smoking room and it was smoke smell
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 13 abr. 2024
Dear Bessy,We apologize for the inconvenience you experienced with the smoke smell in your non-smoking room. Please rest assured that this is not the standard we strive for, and we will address this issue promptly. Your feedback is valuable to us, and we hope to have the opportunity to make it right on your next visit.Sincerely, Hotel Manager

6/10 Aceptable

John

It's ok. Room has been remodeled. Low water pressure.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 8 abr. 2024
Dear John,Thank you for your feedback about your recent stay. We're glad to hear that you found the remodelled room satisfactory. However, we apologize for any inconvenience caused by the low water pressure. Your comfort is important to us, and we will address this issue promptly to ensure a more enjoyable stay for our guests. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 9 abr. 2024
Dear Laura,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager

6/10 Aceptable

Staretta

The stay was not too comfortable
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 8 abr. 2024
Dear Staretta,Thank you for sharing your feedback about your recent stay, although we're sorry to hear that your experience was not as comfortable as expected. Your comfort and satisfaction are important to us, and we would appreciate any specific details or concerns you can share so that we can address them and make improvements. We hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

4/10 Mediocre

James

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This property is very affordable and that is about the only reason to stay here. Staff was rude, the grounds were shabby and the is no sound privacy with adjacent rooms.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 6 abr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely, General Manager Hotel Management Econo Lodge econolodgehighpoint2000@gmail.com (336) 886-4141

2/10 Terrible

Francisca

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 12 feb. 2024
Dear Francisca,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

2/10 Terrible

Noel

Le gustó: Limpieza
No le gustó: Personal y atención
Poor
Shower would go from hot to cold, could not get a good shower. Continental breakfast consisted of brown bag with chip, crackers and a small Sunny Delight
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 12 feb. 2024
Dear Guest,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely, Hotel Manager

8/10 Bueno

ashanti

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 3 feb. 2024
Dear ashanti,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 Excelente

Brienee

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 31 ene. 2024
Dear Brienee,We're thrilled to receive a perfect 10 out of 10 rating from you! Thank you for your positive feedback. If there's anything specific that stood out to you during your stay or any areas where we can further improve, please let us know. We look forward to welcoming you back for another excellent experience!Sincerely, Hotel Manager

4/10 Mediocre

Jewell

No le gustó: Limpieza, estado de la propiedad e instalaciones
It’s nice to stay if you need to go somewhere
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 29 ene. 2024
Dear Jewell,Thank you for your feedback! We're glad to hear that you found our hotel convenient for your travel needs. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excelente

Raymond

Viajó por negocios
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 24 ene. 2024
Dear Raymond,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

8/10 Bueno

Ken

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The place was clean and quiet I would definitely stay here again. They even let me check in early.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 24 ene. 2024
Dear Ken,Thank you for your feedback. We're delighted to hear that you had a positive experience during your stay, finding the place clean and quiet. It's great that the early check-in option is added to your convenience. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Ken

Viajó por negocios
Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 23 ene. 2024
Dear Ken,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We hope to welcome you again soon.Sincerely,Hotel Manager

8/10 Bueno

Jessica

No le gustó: Estado de la propiedad e instalaciones
It was okay
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 22 ene. 2024
Dear Jessica,Thank you for your feedback. We appreciate your input. If there are specific aspects that you think could be improved or if there's anything you'd like to share about your experience, please feel free to provide more details. Your satisfaction is important to us, and we want to ensure your stay meets or exceeds your expectations. We hope to welcome you again soon.Sincerely,Hotel Manager

4/10 Mediocre

Francisca

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Do not stay at this place if tou can afford a better one..it serves its purpose to sleep only. Bedspread is as thin as the sheet. Definitely not cozy, I was changed from room 118 to 116 because shower didn't work room 116 didn't have sufficient and hot water. When hot water came out was only for seconds literally so I only washed my hair. Do not stay at this place in winter that's for sure.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 18 ene. 2024
Dear Francisca,We apologize for the inconvenience with the bedding and the issues you faced with the shower and hot water in both rooms. Your feedback is valuable, and we'll address these concerns promptly to enhance our guests' experience. We hope to welcome you again soon.Sincerely,Hotel Manager

6/10 Aceptable

Richard

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
I liked that it felt safe. It had great parking. Room service wasn't the best. The people in office were rude at check out
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 27 dic. 2023
Dear Richard,Thank you for your stay. We're delighted to hear that you felt safe during your stay and appreciated our excellent parking facilities. However, we apologize for any shortcomings in our room service and for the discourteous behavior you encountered during check-out. Your feedback is crucial, and we'll address these issues to enhance the overall experience for our guests. Hope you will visit again.Sincerely, Hotel Manager

8/10 Bueno

Lisa, San Antonio

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
It’s ok. Staff was nice but hotel needs an update.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 26 dic. 2023
Dear Lisa,Thank you for sharing your feedback. We appreciate your positive comments about the staff and also acknowledge your observation about the need for an update. Guest feedback is crucial for our continuous improvement, and we'll consider your comments as we work towards enhancing our facilities. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

6/10 Aceptable

Rachel

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager el 22 dic. 2023
Dear Rachel,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

2/10 Terrible

Beverly

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Do NOT stay here! 25 min. to get checked in while I waited in an unheated entry. Q: what time does breakfast start A: I don't know. Q: You don't know?? A: I don't work that shift Got to the building w/our room. Hallway was freezing, room was COLDER! Turned the heat on 75° and waited. And waited! I'll just get in the bed and cover up and wait for it to get warm. Oh waaaait! No blanket. Burr. Walked back (outside) to front desk. Q: may I get a couple of blankets, our room doesn't have one. A: No. Sorry. Q: You're SORRY? Just get a blanket! A: No. I don't have keys to the linens, they took them away from us. Q: lots of open rooms, can you get one from there? A: No. I can't leave the office. Q: Well, I can! Key me into a room..and I'll get it!? A: No. I can't do that. It was now 11pm and we just wanted to sleep. A knock on the door. The maintenance man, here to fix the heater. Apparently, he UNLOCKED it so it would actually come on! I told him about having no blanket. He apologized and said he doesn't have access to the linens.. but he does LIVE here so has an extra blanket if we'd like to borrow it. "Yes please!" He brought it. Not a blanket but a throw, however, it was wonderful and very much appreciated! Finally got to sleep. Woke up. Barely half a roll of not one-ply TP but half-ply! No extra in the room. Back to the front, the rude woman was replaced by a rude man. I knocked to get his attention. He raised his hand and walked farther away toward the coffee machine.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 6 dic. 2023
Dear Beverly,Thank you for the stay and for sending this detailed feedback. I am extremely sorry to hear that we did not meet your expectations. My apologies for all the inconvenience. Your observations are very important to us. We will check each point you mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. Despite your disappointment, we hope you will consider giving us another opportunity.Sincerely,Hotel Manager

2/10 Terrible

Lucinda

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
The hot water in the shower didn’t work. They said it was on a timer WHAT. The electric went out in the middle of the night called them it was a breaker said they would come look at it in the morning not. Then got a knock because someone dog was running around thought it was mine not. I will never stay there again. It sucked
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotel Manager el 28 nov. 2023
Dear Lucinda,We sincerely apologize for the multiple inconveniences you experienced during your stay. The issues with hot water, electricity, and miscommunication regarding a pet are certainly not reflective of our usual standards. We appreciate your feedback and regret that we fell short of your expectations. Your concerns will be addressed to ensure a better experience for future guests. Request your understanding and future consideration for a visit.Sincerely,Hotel Manager

6/10 Aceptable

Robert E

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 11 nov. 2023
Dear Robert E,Thank you for your stay and the Six rating. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, General Manager Hotel Management Econo Lodge econolodgehighpoint2000@gmail.com (336) 886-4141

6/10 Aceptable

CARLOS

Viajó por negocios, Viajó en grupo
Le gustó: Servicios
Breakfast wasn’t included
Se hospedó 2 noches en noviembre de 2023
Respuesta de FRONT DESK el 10 nov. 2023
OUR BREAKFAST HOURS ARE BETWEEN 6AM TO 9AM

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager. el 7 nov. 2023
Dear Diana,We want to thank you for sharing such encouraging feedback by giving it a 10-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, General Manager Hotel Management Econo Lodge econolodgehighpoint2000@gmail.com (336) 886-4141

2/10 Terrible

Joshua

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room had no lock on door. Bathroom door didn’t have a latch so it never stayed shut. Bloody handprints throughout the hallway. Used a rod to lock the sliding door. Completely horrible will absolutely never stay at this place again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager el 6 nov. 2023
Dear Joshua,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely,Hotel Manager

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Run away!
This hotel is the worst! It smelled liked mold. There was a cockroach in the bathroom. No extras. “Free breakfast” was a juice box and chips in a brown bag. Awful place.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager el 6 nov. 2023
Dear Guest,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely,Hotel Manager

4/10 Mediocre

Jeannette

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Gave us wrong room, and there was no hot water
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager el 27 oct. 2023
Dear Jeannette,We apologize for the inconvenience you experienced with the room assignment and the lack of hot water. This is not the level of service we aim to provide. We'll address these issues to ensure a smoother and more comfortable experience for our guests in the future. We hope to have the opportunity to serve you better on your next visit.Sincerely, General Manager Hotel Management

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager. el 25 oct. 2023
Dear Laura,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, General Manager

2/10 Terrible

linda

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
NICE PROPERTY BUT ITS NOT SAFE
Se hospedó 6 noches en octubre de 2023
Respuesta de Hotel Manager. el 25 oct. 2023
Dear linda,Thank you for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us.Sincerely, General Manager Hotel Management

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay friendly and helpful staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager el 23 oct. 2023
Dear Laura,Thank you for your feedback. It's great to see your comments and hear about your good experiences here. The staff is proud to welcome guests like you and provide you with the very best service. We hope to see you back soon and we look forward to making your next stay even better.Sincerely,Hotel Manager

2/10 Terrible

victor

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shower had no hot water
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Manager el 23 oct. 2023
Dear Victor,Thank you for sharing your feedback with us. I am very sorry to hear that we could not meet your expectations. Please accept my apologies for the problems you encountered. We will resolve the issue as soon as possible. We shall ensure that you have an awesome stay next time. Sincerely,Hotel Manager

8/10 Bueno

Tony

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotel Manager. el 20 oct. 2023
Dear Tony, Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, General Manager

2/10 Terrible

Rose

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very very very dirty, horrible ambiance ... smell of smoke every where! The so called breakfast had nothing. Only dry toast made 5 days! It is a hazardous motel and should be shut down.
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Manager. el 19 oct. 2023
Dear Rose,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, General Manager