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Opiniones sobre Grandover Resort & Spa, a Wyndham Grand Hotel

4 out of 5
Grandover Resort & Spa, a Wyndham Grand Hotel
1000 Club Rd, Greensboro, NC

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 714 de 964 opiniones" "
Evaluación: 8 - Bueno. 158 de 964 opiniones" "
Evaluación: 6 - Aceptable. 59 de 964 opiniones" "
Evaluación: 4 - Mediocre. 20 de 964 opiniones" "
Evaluación: 2 - Terrible. 13 de 964 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,4/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Adam

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 28 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Sean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Grandover is the perfect stay-cation option in the Triad
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 28 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Vanessa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love staying here. Definitely recommend this place to my family and friends.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 28 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We thoroughly enjoyed our stay, but suggest the bathrooms could be updated and more counter space in bathroom.
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 28 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Natalie V

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was beautiful, comfortable and clean. And the dinner and breakfast we ordered at hotel restaurant was a delicious!
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 28 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Ted

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback. So glad you enjoyed this trip!!We look forward to serving you in the future!!!

10/10 Excelente

anitha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful place
Se hospedó 1 noche en mayo de 2024
Respuesta de lc el 17 may. 2024
Thank you for your kind review. We hope to see you again in the future.

6/10 Aceptable

BARIS

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
There was a plaster on the floor in our room which is not mine for sure.......Somebody should have seen that when cleaning the room.
Se hospedó 2 noches en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 28 may. 2024
Thank you for your feedback. We agree that it sounds like something that should have been noticed prior to your check-in. We will have our maintenance team address the issue immediately. Thank you for bringing this to our attention.

10/10 Excelente

Tameka R.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great time! Shout out to the staff at Cafe Express they were amazing. I will definitely be back! The view on the patio is amazing. The front desk, housekeeping, everything was on point.
Se hospedó 3 noches en mayo de 2024
Respuesta de lc el 17 may. 2024
Thank you for your kind review. We hope to see you again in the future.

10/10 Excelente

denise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amenities, aesthetically appealing, indoor, outdoor pool, sauna with led lighting and a waterfall.
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback. So glad you enjoyed this trip!!We look forward to serving you in the future!!!

10/10 Excelente

Behnam

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel
Se hospedó 2 noches en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback. So glad you enjoyed this trip!!We look forward to serving you in the future!!!

10/10 Excelente

Lindsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful property, nice bar open late on a Saturday on property. Enjoyed a sit down breakfast with nice view, option for a buffet. The entire hotel smelled wonderful, a light clean sent.
Se hospedó 1 noche en mayo de 2024
Respuesta de lc el 17 may. 2024
Thank you for your kind review. We hope to see you again in the future.

10/10 Excelente

Lance

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Arleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Bueno

John, Blacksburg

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quite noisy all night with drunk folks up and down the hallway (wedding I think). Property itself is lovely.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great facility with all the amenities. Close proximity to High Point University that we were visiting.
Se hospedó 1 noche en abril de 2024
Respuesta de lc el 17 may. 2024
Thank you for your kind review. We hope to see you again in the future.

8/10 Bueno

Veronika

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I think Grandover is a great and comfortable place to stay in when coming to High Point or Greensboro. All the staff is so nice
Se hospedó 1 noche en abril de 2024
Respuesta de lc el 17 may. 2024
Thank you for your kind review. We hope to see you again in the future.

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice. High priced. One night stay that pared expectation but didnt really blow me away. Could cost a bit less but then everything in this economy is high priced.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive overallpositive feedback. We will continue to work on making your visit a positive value.We look forward to serving you in the future!!!

10/10 Excelente

sandra

Se hospedó 1 noche en abril de 2024
Respuesta de lc el 17 may. 2024
Thank you for your kind review. We hope to see you again in the future.

10/10 Excelente

Rocco

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place!
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Stephen, Mt Washington

Le gustó: Limpieza, personal y atención
Great place to stay. Wish we had More time here. Just a quick overnight stop on way home from Outter Banks.
Se hospedó 1 noche en abril de 2024
Respuesta de Thank you so much for taking the time to tell us el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Elyshia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have used the Grandover Resort for our Staycations for 10 years now. It is consistently elegant, clean, unique and beautiful!
Se hospedó 2 noches en marzo de 2024
Respuesta de Thank you so much for taking the time to tell us el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Marquis

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great experience here I will definitely be going back
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Bueno

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Grandover has always been a favorite for me and my wife. The front desk customer service person was wonderful. However, the room we were given had a musty/mildew odor. At first I assumed it was from the heat unit we had to turn on to knock chill off. Upon further investigation, it appears it was coming from bathroom shower. Not sure why, but smell was certainly related to this area. I am sure The Grandover would have fixed or moved to another room, but it was late and not in the mood to deal with possible move. Otherwise, they would have gotten 5 stars as usual when we stay. I trust upon this feedback, they will take the necessary steps to correct. Enjoy your stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! We apologize about the odor in your room and will share this with our housekeeping team. It We look forward to serving you in the future!!!

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Bueno

Wanda

Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to overall receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The resort was beautiful, with very friendly staff, very clean.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Samantha

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time staying and it was as I expected
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Bueno

Andrew

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel was beautiful. We had an issue getting our dinner and had to wait 2 hours for our food which was tough with kids but the server who delivered it was very nice and helpful. We figured the hotel was busy with the dinner crowd so we didn’t push it too much. Overall our stay was great. We especially loved the cafe with games and a lounge area which was great for breakfast with the family.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 20 may. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receiveoverall positive feedback. We appreciate your feedback and will share with our Director of Restaurants.We look forward to serving you in the future!!!

8/10 Bueno

Leslie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very dissatisfied with check in. Check in was supposed to be at 4:00. I had 2 rooms and 1 was for my 87 year old father and 78 year old mother. 1 room was ready at 7:30pm and second room was ready at 9:00pm. This is unacceptable. My 87 year old father was exhausted just waiting for his room. You are charged extra for checking out late but not even an apology for 9pm check in. We are supposed to go back May 17-19 and I'm seriously debating whether to stay there or somewhere else because I cant risk another 9pm check in. Ive stayed at Grandover before and never had a terrible check in before. Is it a 1 time terrible experience or is this the new norm?? Very dissatisfied!!!!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Theresa

Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

6/10 Aceptable

Craig

Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Pamela, Mt Pleasant

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Room service not available when requested
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 15 mar. 2024
Thank you so much for taking the time to tell us about your experience. We apologize that Room Service as not available. We look forward to serving you better in the future!!!

10/10 Excelente

Miguel A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great, Service and Classic style.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 15 mar. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to High Point University
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 24 abr. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was large and clean- hotel was nice with great food and drink options - will stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 5 mar. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Servicios
First time staying here. Luv the place and can’t wait to Golf
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 5 mar. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Perry D

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spent our Valentine’s weekend there, the staff was absolutely incredible. The comfort of the room and all the amenities made it a worthwhile experience. Will be returning very soon, much more to experience at this wonderful resort.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Markus

Se hospedó 4 noches en enero de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 12 feb. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!

4/10 Mediocre

Warren

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not enough staff for dining service. Waited over an hour for breakfast service which is crazy especially if you on a time schedule. Cold shower water both mornings.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Jerry

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed that this facility did not seriously provide someone on hand to help unload your luggage from the car and offer to carry to the room after check in. I watched similar poor service with workers standing around inside the lobby. Not sure about to residency units or system at this golf lodging, but too expensive for what we received. Management should look into their customer greeting system for sure. Nobody even asked to help with bags whike checking out. They had great social media pre-check in and check out emails.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Jennifer

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Phylisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 12 feb. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing quality and stay. Golf course is definitely the highlight, although there are quite a few family friendly activities nearby. Gorgeous property with decent dim8ng selections.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Cunningham, Marketing Specialist el 12 feb. 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!

6/10 Aceptable

Kimberly

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
This is an exquisite property that I will more than likely give another chance. However, taking a shower for the water to cut off mid stream rinsing my hair and then it would only come back on ice cold was not acceptable. The explanation of everyone is using it at the same time is not acceptable either! This is a resort that should be prepared for people to shower! Regardless of how many guests are there or showering at the same time. There’s a remedy for this problem!

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

jeffrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brett

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Couples get away
The hotel was beautiful but the rooms were a lil out dated.
Se hospedó 1 noche en diciembre de 2023