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Opiniones sobre American Beech Hotel

3.5 out of 5
American Beech Hotel
300 Main Street, Greenport, NY

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 98 de 152 opiniones" "
Evaluación: 8 - Bueno. 35 de 152 opiniones" "
Evaluación: 6 - Aceptable. 9 de 152 opiniones" "
Evaluación: 4 - Mediocre. 5 de 152 opiniones" "
Evaluación: 2 - Terrible. 5 de 152 opiniones" "

9,4/10

Limpieza

8,8/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Thalia

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

David, London

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful and very relaxing place to stay. Really appreciated the little touches like a breakfast basket delivered to your doorstep in the morning! Very friendly and helpful staff too. Perfect place for a Long Island getaway!
Se hospedó 1 noche en marzo de 2024
Respuesta de Amy el 1 abr. 2024
Thank you so much for your review David! It was a pleasure having you and I hope you get a chance to welcome you back soon! Best, Amy

10/10 Excelente

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We live locally but wanted to try it out in the off season for a quick staycation. Our stay was a sweet treat! Inviting decor and we enjoyed our breakfast in bed. We made mimosas with the fresh OJ!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jose

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great stay and service.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Anne

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was a lovely stay around NYE celebrations. The staff was very responsive, just wish they would seemed a bit happier to be there. Hard to find anyone with a smile. We tried to engage in conversations to let them know we appreciated them but maybe the management team needs to have a team building or take the team for dinner or something. And cheer everyone up!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Marc D

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The overall service was excellent and the room was clean quiet and comfortable. The staff was very attentive to detail and made my stay hassle free.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Nanci

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Bernard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lindsey

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Lindsey! We are much pleased to get a perfect rating from you. We are hoping to host you again soon.

10/10 Excelente

Kimberly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay here! We wanted a quiet, quick local getaway and this was the perfect place. The staff was extremely nice and the room was clean and fun. The breakfast basket delivered to the room was the cutest. We will definitely be visiting again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Kimberly! It is nice to know that your stay was wonderful. Hoping to host you again soon.

10/10 Excelente

FRANK

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, responsive and courteous
Se hospedó 1 noche en agosto de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Frank! Thank you for rating our services. It is nice to know that you had a great time.

4/10 Mediocre

Lauri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Stay away if you want to sleep
Avoid this hotel if you go to sleep before 3 am. Our room was above an empty storefront or so I thought. It turned into a bar at night and we had to listen to people yelling and the door opening and closing until 3 am. In addition, there are outdoor bars with live music on the property. We couldn’t sleep and checked out a day early but the hotel wouldn’t refund our money, relying on something we signed saying we wouldn’t be refunded if we left early. We didn’t expect that the conditions would be so bad that we had to check out, we had not planned on it. We lost $850 and a night of our vacation because the hotel was deceptive in its description of the property. Luxury to me usually means being able to sleep at a decent hour. If you are over 25 or go to sleep before 3 am, avoid this hotel. It’s a shame because the rooms are nice and the property is nice during the day. What they don’t tell you is that you essentially are living in the middle of a bar at night. The management acts like it advises you of the noise on the website. It is deceptive by putting in one line under a room stating where the room is located. That does NOT state you can’t sleep.
Se hospedó 2 noches en agosto de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Lauri! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. American Beech is located right in the heart of Stirling Square. Which means you will be in the middle of the main nightlife area and as a result you can expect noise and loud music, due to external causes we are unable to guarantee 100 percent quiet rooms during the high seasons, and weekends during the off season. However our restaurant American Beech closes at 11pm, Our Black Llama Bar last call is at 11:30pm and should be shut down completely by 1am. We sincerely apologize for the inconvenience but we also place in notices during guest booking for everyone's expectation. Have a great day ahead.

10/10 Excelente

Alexandra, Massapequa

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms were nicely decorated. Staff very nice.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tine el 29 sept. 2023
Thank you for your appreciation, Alexandra! We are elated to know that you liked our services.

10/10 Excelente

Ho Jung

Se hospedó 1 noche en julio de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Ho Jung! We are elated to get a perfect rating from you. Have a great day ahead!

10/10 Excelente

LAUREN FOLGAR, Westbury

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Anita

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Very Disappointed
We must express our deep dissatisfaction with our stay at American Beech. Throughout our extensive travels, we have never encountered a situation where our accommodations were situated directly above a bar and restaurant, where you could hear every sound. There is no sound proofing or attempt to minimize the noise. The continuous music and loud noise, which commenced at 5pm and persisted until well after 1am, rendered it impossible for us to focus on work or get a restful night's sleep.
Se hospedó 3 noches en julio de 2023
Respuesta de Team American Beech el 7 jul. 2023
We are sorry for the inconvenience that you encountered during your stay with us. When notified of the situation we acted promptly in moving you to a much quieter room, as such we thought the situation was rectified.Again we are very sorry for the inconveniences that you encountered during your stay with us and we hope that in the future we can welcome you back.

10/10 Excelente

Jared, Amityville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Jared! We truly are happy to know that your stay was wonderful. Hoping to host you again in the future.

2/10 Terrible

Daniel

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Have been coming here for years. At least once a year and sometimes twice a year. Unfortunately will never book this hotel again. While the hotel is clean and modern, They have cut staff making finding help when you need it almost impossible. Depending on which room you are placed in, you could be subject to loud music until 1am. And while it does state this on their website many people book through third party sites. The worst part is they are extremely unapologetic and unhelpful when addressing issues and complaints. The staff is probably over worked and underpaid and it comes through in the overall attitude. There are many new and exciting hotels in the area and I am excited to try them.
Se hospedó 1 noche en junio de 2023
Respuesta de Tine el 29 sept. 2023
Greetings from American Beech Hotel, Daniel! We are truly sorry that you have faced some issues on your stay. We understand that the noise is a concern. We try as much to put a notice during guest booking as this is not something within our control due to property location. We are hoping to provide you a much better service in the future.

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Kathleen

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Lauren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The decor inside the rooms and inside the hotel, bar and boutique are so fun and unique. The picnic basket breakfast delivered to our door was a really nice way to wake up and start the day. Greenport is so cute, even in winter. Highly recommend.
Se hospedó 1 noche en febrero de 2023
Respuesta de Kayla el 21 feb. 2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Tine el 29 sept. 2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

10/10 Excelente

Andrew

Respuesta de Tine el 29 sept. 2023
Thank you so much for your positive review and kind words! We at American Beech strive to provide our guests with a stay worth remembering and we are so glad we were able to do that for you! Thank you again for staying with us and we hope to see you again soon!

10/10 Excelente

Rachel

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Alexandra

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Beautiful hotel and friendly staff
Se hospedó 1 noche en diciembre de 2022
Respuesta de Kayla el 18 dic. 2022
Thank you so much for your lovely review and kind words! We are so happy that you enjoyed your time with us and look forward to welcoming you back! Have a great day!

10/10 Excelente

Elisa

Se hospedó 1 noche en diciembre de 2022
Respuesta de Kayla el 12 dic. 2022
Thank you so much for your positive review! We look forward to welcoming you back and hope you have a great day!

10/10 Excelente

ROSS

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice place n great location Would go b as ck
Se hospedó 1 noche en diciembre de 2022
Respuesta de Kayla el 12 dic. 2022
Thank you so much for your review and king words! We look forward to welcoming you back! Have a great day!

10/10 Excelente

Jenni

10/10 Excelente

Erin

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved this property the minute I stepped in. Service was friendly and rooms were very clean and loved the small touches that made staying there special.
Se hospedó 1 noche en octubre de 2022
Respuesta de Kayla el 2 nov. 2022
Hi Erin! Thank you for your kind words and we are so happy that you enjoyed your stay with us here at American Beech Hotel! We hope to welcome you back very soon! Best, Kayla

8/10 Bueno

Katherine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great off season value
Kayla at the front desk was fantastic. The room was located in a separate building from the front desk, just around the corner. Ample street parking because its off season & I traveled on a dead weekday. I was kind of bummed the restaurant in the hotel wasn't open, I was under the impression they were going to stay open weekdays after LDW. Room was nicely appointed, did find hair in the bathroom sink but otherwise spotless. Hotel is dog friendly, but you will be charged if youve been found to leave the dog alone in the room for any length of time. Otherwise pets were welcome. Close to all restaurants & shopping. Pretty area to walk your pets all around the back of the hotel. Awesome retail store in the lobby. Great breakfast, comes to your door in the morning in a very charming wicker basket. Fresh coffee, bagels, yogurt, fruit, jam, granola. Frette robes & italian soaps. The room had a coffee pot, with espresso & regular coffee, fully stocked mini bar with local wines, very clean glassware. Perfect stay on the off season, great value.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Kayla el 2 nov. 2022
Hi Katherine! I am so happy to hear that you overall enjoyed your stay with us! Here at American Beech hotel, we try our very best every day to make sure our guests have the best experience possible! Our guest's feedback is very important to us in helping make that mission possible! We hope to welcome you back very soon to rectify any inconveniences during your stay! Have a great day! Best, Kayla

10/10 Excelente

joseph P

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Wonderful hotel, located in a great location. Enjoy, you are going to like it. Oh and by the way it’s not far from the ferry that takes one over to Shelter Island. Drive, Bike or Walk to Shelter.
Se hospedó 1 noche en agosto de 2022

4/10 Mediocre

Wendy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2022

8/10 Bueno

Elisa

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Francois

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay for a travelling break - hotel environment, unfortunately too many closed boutiques and restaurants early week days (Monday to Wednesday). Staff is great and we felt welcomed.
Se hospedó 1 noche en julio de 2022
Respuesta de Stephanie el 29 jul. 2022
Thank you for taking the time and reviewing your positive experience at American Beech! Looking forward to your next visit

8/10 Bueno

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Douglas

Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Katrina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful location and cool place to stay. But I chose this location because they are a bar and restaurant on-site. Both were closed when we arrived, we were never given a heads up or even told when we checked in - doors to restaurant were just locked at around 7:30 pm!
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Trevor, Brooklyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

Stuart

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
What was very disappointing for this expensive property was to have our room set right over the restaurant. We could hear all of the very loud noise from the restaurant and bar until 10 pm, which was very irksome. It was a significant lowlight.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

John Edward, forest hills

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about this place was excellent. Rooms are beautiful. Very clean. Stafe was very nice. Many options for dinner and drinks. I shall return
Se hospedó 1 noche en septiembre de 2021
Respuesta de Hotel Manager el 14 sept. 2021
Dear John, Dear John, It was a very nice to meet you during your stay. We are so delighted that you had such a wonderful time and enjoy all that American Beech has to offer.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very disappointed
For $500 dollars a night,we expected more than a dark bare bones hotel room. Upon checking in, we were basically handed a room key and directed to a building 2 doors away. The window unit air conditioning was loud and the filter was dirty. The bathroom was clean probably because the cleaning person could see the space…unlike the dark crowded bedroom area. The last night of our stay, the young lady at the front desk was pleasant… the other employee was rude and offered no information about the area, tours, and restaurants etc.We were given a sheet telling us about a few delivery out options and 2 or 3 places to dine. I actually called the hotel days before arriving and asked if it was a nice room accommodation and was told that this was the room Hotels.com booked for us and there were absolutely no other nicer rooms available. The employee that we spoke to on our last night, agreed that for what we were paying for 3 nights, we should have been offered one of their larger rooms.However, she had no authority to correct Hotels.com’s booking.That evening, she said we could move to one of the nicer rooms( no other rooms available for our stay?) At that point,we were leaving the next morning, my husband said he didn’t feel up to carrying our luggage down the steep flight of steps and then carrying them around the block to another location( ie. be prepared to do everything on your own!)… we have traveled extensively world wide… we were looking forward to much more!
Se hospedó 3 noches en agosto de 2021
Respuesta de Hotel Manager el 14 sept. 2021
Dear Ronnie- Jane, Thank you for sharing your experience. We apologize for the inconvenience and are taking your feedback into consideration. When booking a room through a 3rd party site, the room is chosen by our guest. Pictures and description are provided per room in hopes that our guest choose the best room to accommodate their needs. We apologize if you missed this information. We recognize that the Beech community experience of Greenport may not be for everyone, nonetheless we are disappointed to hear that we have not met your exceptions. We have compensated you for your inconvenience during your stay. Hope to provide you with a better experience next time.

10/10 Excelente

Clifford

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2021

10/10 Excelente

Michelle A., Denver

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved staying here!
Se hospedó 2 noches en agosto de 2021
Respuesta de Hotel Manager el 14 sept. 2021
Dear Michelle, We are so glad you enjoyed your stay with us at American Beech! Thank you for taking the time to review your visit, and we look forward to your next stay!

10/10 Excelente

Lorraine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
American Beech Hotel
The hotel has a great cozy feel, our room was large and well appointed. All rooms appear to be up narrow and steep stairs so this property wouldn't be appropriate for small children or anyone with mobility issues. Beds were very comfortable. Shower was a little too small. There was no light for the second set of stairs to our room which was a bit of a hazard. We also ate at the restaurant and would have spent more time there but they blast the same electronic music from sun up to well after sun down (truly, one beat, very loud, never changed in three days - read your target market a bit better, there wasn't anyone staying on site under 40).
Se hospedó 3 noches en agosto de 2021
Respuesta de Hotel Manager el 14 sept. 2021
Dear Lorraine, Thank you for your feedback! We really appreciate you taking the time to reflect upon your stay at American Beech! We are glad you enjoyed all of the things our hotel has to offer, and we look forward to your next visit!

10/10 Excelente

Clare

Se hospedó 2 noches en agosto de 2021