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Opiniones sobre Sun Beach Resort

4 out of 5
Sun Beach Resort
Ialyssos Beach, Rhodes, Rhodes Island

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 90 de 267 opiniones" "
Evaluación: 8 - Bueno. 115 de 267 opiniones" "
Evaluación: 6 - Aceptable. 47 de 267 opiniones" "
Evaluación: 4 - Mediocre. 5 de 267 opiniones" "
Evaluación: 2 - Terrible. 10 de 267 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

María José, Madrid

Le gustó: Personal y atención, comodidad de la habitación
Es un aparta-hotel no un hotel.
Hice la reserva de un hotel de 4 estrellas y me dieron una habitación con cocina americana, mesa de cocina y sillas que no corresponden a un 4 estrellas.

8/10 Bueno

Judith

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Das Zimmer war stets sauber und für uns 2 Erwachsene und 2 kleine Kinder völlig ausreichend. Es wurde, wenn man wollte, täglich gereinigt. Das Personal ist sehr freundlich und hilfsbereit. Schade war, dass die Liegen am Strand nach 3 Tagen kostenpflichtig wurden. Die Liegen an den Pools blieben kostenfrei.
Se hospedó 5 noches en abril de 2024
Respuesta de guest relations el 21 abr. 2024
Dear Mrs. Judith,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

4/10 Mediocre

Cliente verificado

Viajó con su familia
Se hospedó 7 noches en octubre de 2023
Respuesta de guest relations el 30 oct. 2023
Dear Guest,We would like to extend our deepest apologies for your dissatisfaction. We are sorry that you didnt contact any of our staff who are always around willing to find solutions at that time. Yours sincerely,

6/10 Aceptable

Salome

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 8 noches en octubre de 2023
Respuesta de guest relations el 14 oct. 2023
Dear Salome,Thank you for choosing to stay at Sun Beach Resort and for posting your review. We have shared your review with our colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,

10/10 Excelente

Ismo

Se hospedó 1 noche en octubre de 2023
Respuesta de guest relations el 10 oct. 2023
Dear Ismo,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

6/10 Aceptable

Andrea

Viajó en grupo
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property had some nice updates. The adult only pool and bar were very nice along with the lobby area Thalassa. Beautiful ocean views, entertainment activities throughout the day, and excellent capucinos. The food was mediocre and water wasn’t available for guests in the lobby. My room had a funky order and the air conditioning was minimal.
Se hospedó 3 noches en septiembre de 2023
Respuesta de guest relations el 1 oct. 2023
Dear Andrea,Thank you for choosing to stay at Sun Beach Resort and for bringing your review to our attention. It's great to hear that you were happy with our bar and the view. On the other hand, we are concerned to note that you weren't fully satisfied with our food. We have taken into consideration your comments and have shared these with my colleagues. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.With Kind Regards,

8/10 Bueno

Angela Elisabeth

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Der Strand ist direkt an der Anlage
Se hospedó 7 noches en septiembre de 2023
Respuesta de guest relations el 30 oct. 2023
Sehr geehrte/r Angela Elisabeth,Wir bedanken uns, dass Sie unser Gast waren und uns hervorragend bewertet haben. Wir freuen uns, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,

10/10 Excelente

Mirjam Valerie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 9 noches en agosto de 2023
Respuesta de guest relations el 8 sept. 2023
Dear Mirjam Valerie, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

10/10 Excelente

Yehuda

Se hospedó 8 noches en agosto de 2023
Respuesta de Sun Beach Resort el 1 sept. 2023
Thank you for taking the time to review our hotel! We very mcuh hope to have the pleasure to welcome you back in our hotel should your future travel plans call for a trip to Rhodes

10/10 Excelente

Nicola

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent resort, great location. The rooms could do with updating, but the outside areas are great.
Se hospedó 10 noches en agosto de 2023
Respuesta de guest relations el 8 sept. 2023
Dear Nicola,Greetings from Sun Beach Resort. Thank you for your 5-star review of our hotel. We are very glad to receive your compliments about our location. We would love to have the chance to welcome you back in Ialyssos for another stay.Kind Regards,

10/10 Excelente

tamar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
מלון מצוין למשפחות במחיר סביר
מלון מקסים, מתאים מאוד למשפחות עם ילדים קטנים, ברכת ילדים כיפית, מועדון ילדים והפעלות לילדים. .המלון נקי מאוד והשרות מעולה בסביבת המלון, סופרים, חנויות ומסעדות. במלון ניתן להשכיר רכב או להזמין מוניות וטיולים. האוכל בארוחת בוקר בסדר גמור, ארוחות ערב אכלנו מחוץ למלון. חוף הים מקסים אם כי מלא אבנים וצריך להצטייד בנעליים מתאימות (אפשר לקנות ליד המלון או להביא סנדלים)
Se hospedó 7 noches en agosto de 2023
Respuesta de Sun Beach Resort el 1 sept. 2023
Thank you for taking the time to review our hotel as well as for your kind commentsWe very much hope to have the pleasure to welcome you back in our hotel in the not so distant future

8/10 Bueno

Zineb

Viajó con su familia
Le gustó: Limpieza, personal y atención
L hotel est correct , l état des chambres est propre, des accessoires et du matériel a changer et à améliorer ... le personnel est à former concernant le relationnel et le barrage de la langue ne doit pas arrêter le sourire envers les clients
Se hospedó 10 noches en agosto de 2023
Respuesta de guest relations el 20 ago. 2023
Cher Zineb,Nous apprécions beaucoup la merveilleuse note que vous avez partagé avec nous et nous sommes impatients de vous accueillir de nouveau bientôt à Sun Beach Resort.Cordialement,

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en agosto de 2023
Respuesta de guest relations el 17 ago. 2023
Dear Guest,We noted with pleasure the positive rating you have posted on your Sun Beach Resort experience. And look forward to welcoming you back.With best regards,

8/10 Bueno

Gizem

Viajó con su familia
Le gustó: Limpieza, personal y atención
Personal freundlich. Mehrere Pools, auch extra für "Adult only" Dadurch verteilt es sich gut. Animateure sehr bemüht. Ruhig ist es durch das Programm eher nicht. Zimmer war im Haupgebäude von der Lage her gut, Ausstattung auch.Abzug gibt es beim Essen. Auswahl und Quallität waren nicht gut. Frühstücksgebäude war neu und modern. Das Gebäude zum Abendessen jedoch alt und kahl. Meer mit Kieselsteinen. Badeschuhe empehlenswert. Safe im Zimmer gibt es nur gegen Aufpreis. An sich zufriedenstellend, würden das nächste Mal allerdings ein Hotel mit Sandstrand ausprobieren.
Se hospedó 2 noches en agosto de 2023
Respuesta de Sun Beach Team el 8 ago. 2023
Thank you for taking the time to review our hotel as well as for your kind comments.We hope to have the pleasure to welcome you back in our resort should your future travel plans call for a trip to Rhodes!

8/10 Bueno

Kalatharan

Le gustó: Limpieza, personal y atención
The beach
Se hospedó 6 noches en julio de 2023
Respuesta de Sun Beach Team el 4 ago. 2023
Thank you for tkaing the time to review our hotel! We very much hope to have the pleasure to welcome you back in our resort.

8/10 Bueno

Pascal Martin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
3 Sterne Hotel, angenehmer Aufenthalt. Essen bei Halbpension gewöhnungsbedürftig. Freundliches Personal. Bei den Eingängen zur Poollandschaft hat es Regeln geschrieben, z.B keine Reservation von Liegen, U16 kein Zutritt usw. Leider kontrolliert das keiner, Liegen sind den ganzen Tag mit Tücher belegt aber keiner kommt, schade für die, die auch gern am Pool verweilen möchten. Ansonsten alles Tutti.
Se hospedó 8 noches en julio de 2023
Respuesta de guest relations el 20 jul. 2023
Dear Pascal Martin,We are very happy you chose Sun Beach Resort for your stay in Ialyssos. We are delighted to hear that you enjoyed your stay at Sun Beach Resort and that your stay was a positive part in your experience. We also thank you for your constructive feedback that we will forward to our management for further improvements. We would love to have the chance to welcome you back in Ialyssos for another stay.With Best Regards,

8/10 Bueno

Karim

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed staying at this resort. The view of the beach is stunning. The pool and amenities are very good. The open buffet breakfast is excellent! The staff was welcoming and helpful
Se hospedó 5 noches en julio de 2023
Respuesta de guest relations el 19 jul. 2023
Dear Guest,Let us thank you for choosing Sun Beach Resort for your stay and we are glad we were able to meet and exeed your expectations. We are proud that our professional staff, beautiful view and delightful breakfast contributed to your positive experience. We hope to have the chance to welcome you back at Sun Beach Resort in the nearest future.Kind Regards,

10/10 Excelente

Arlen

Se hospedó 5 noches en julio de 2023
Respuesta de guest relations el 28 jul. 2023
Dear Arlen,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Sun Beach Resort.With best regards,

10/10 Excelente

Davina

Se hospedó 4 noches en junio de 2023
Respuesta de Sun beach team el 24 jul. 2023
Thank you for taking the time to review our hotel; we look forward to welcoming you back in the near future!

10/10 Excelente

Anders

Se hospedó 7 noches en junio de 2023
Respuesta de guest relations el 19 jul. 2023
Dear Anders,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Sun Beach Resort. Warm regards,

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotellin henkilökunta oli palvelualtista ja jokaiselle päivälle oli paljon ohjelmaa mihin sai osallistua oman mielensä mukaan
Se hospedó 7 noches en junio de 2023
Respuesta de guest relations el 16 jun. 2023
Dear Guest,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Sun Beach Resort. Hope to have more opportunities in the future to welcome you back.Kind regards,

10/10 Excelente

JIHWAN

너무 친절하고 깨끗함
Se hospedó 7 noches en junio de 2023
Respuesta de guest relations el 12 jun. 2023
Dear GuestGreetings from Sun Beach Resort!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Tzila

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de guest relations el 7 jun. 2023
Thank you very much for taking the time to review our hotel as well as for your kind comments.We look forward to welcoming you back in our resort should your future travel plans call for a trip to Rhodes.

10/10 Excelente

Taisto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Onnistunut loma
Jouduimme muutaman tunnin olon jälkeen vaihtamaan hotelli huonetta koska oli kova sade ja makuuhuoneen katosta tippui vettä pöydälle. Viereinen huone oli hyvä. Hotellin henkilökunta hoiti asian moitteettomasti. Muuten koko viikko oli loistava. Thalassa ravintola hotellissa oli täysi 10. Hyvät ruoat ja mahtava palvelu.
Se hospedó 7 noches en mayo de 2023
Respuesta de Sun Beach Team el 5 jun. 2023
Thank you for your kind comments and wonderful review.We look forward to welcoming you in our hotel should your future travel plans call for a trip to Rhodes.

10/10 Excelente

Therese

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
I like the infinity pool and how close the beach was. The water is so clear. I liked the architecture of fye building
Se hospedó 4 noches en abril de 2023
Respuesta de guest relations el 10 abr. 2023
Dear Valued guest,Thank you for taking the time to write and post your great review.!We were glad to learn that you had a magnificent stay here at the Sun Beach Resort!It is with pleasure to learn that our outstanding hospitality standards contributed to a memorable stay! Your warm input has been communicated to my colleagues and has been much appreciated!Hope to have more opportunities in future to welcome you back.Best regards

10/10 Excelente

Kim

Se hospedó 8 noches en octubre de 2022
Respuesta de Sun Beach Team el 26 oct. 2022
Thank you very much for taking the time to review our hotel as well as for your kind comments.We look forward to welcoming you back in our resort should your future travel plans call for a trip to Rhodes.

10/10 Excelente

FAIZA

Se hospedó 7 noches en octubre de 2022
Respuesta de guest relations el 7 jun. 2023
Dear FAIZA,We appreciate the great rating you have posted and look forward to welcoming you back at Sun Beach Resort in the near future.With best regards,

8/10 Bueno

Eetu

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Hyvä hotelli
Kiva hotelli hyvällä paikalla. All inclusiveen kuuluvat ruoat ja juomat olivat erinomaisia. Joka ruoalla oli useita herkullisia vaihtoehtoja. Tarjolla oli olutta, viinejä sekä pitkä lista cocktaileja. Sekä jäätelöä. Huoneet kaipaisivat vähän päivitystä. Henkilökunta oli ystävällisiä.
Se hospedó 8 noches en octubre de 2022
Respuesta de Sun Beach Team el 26 oct. 2022
Thank you very much for taking the time to review our hotel on hotels.comWe are delighted to read that you had an enjoyable stay in our resort and look forward to welcoming you back should your future travel plans call for a trip to Rhodes.

10/10 Excelente

BEATRICE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel confortable, Restauration variée et bonne. Piscine au top et personel sympathique et professionnel
Se hospedó 6 noches en octubre de 2022
Respuesta de sun beach team el 10 oct. 2022
Thank you very much for your lovely comments. We very much hope to have the pleasure to welcome you back in our resort.

10/10 Excelente

Leonard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr schönes Hotel
Se hospedó 9 noches en septiembre de 2022
Respuesta de sun beach team el 7 oct. 2022
Thank you for taking the time to review our hotel online.We very mcuh hope to have the pleasure to welcome you back in our resort in the not so distant future

8/10 Bueno

Andreas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2022
Respuesta de Sun Beach Team el 1 oct. 2022
Thank you for taking the time to review our hotel online!We very mcuh hope to have the pleasure to welcome you back should your future travel plans call for a trip to Rhodes

10/10 Excelente

SIMONA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place!
Se hospedó 6 noches en septiembre de 2022
Respuesta de guest relations el 15 sept. 2022
Dear SIMONA,Thank you for sharing your comments regarding your stay at our hotel. We are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards,

6/10 Aceptable

Homeyra

Viajó con su familia
Le gustó: Limpieza, personal y atención
the staff were good. We were in all inclusive which was not good at all. The quality of food was very poor.
Se hospedó 5 noches en agosto de 2022
Respuesta de sun beach team el 9 sept. 2022
Thank you for taking the time to bring your feedback to our attention.We would like to warmly thank you for you rewarding comment about our staff's professionalism.We are very sorry to read that expectations have not been met as far as food is concerned. We understand that food is something subjective and a matter of personal taste and although we do not seem to have similar feedback to suggest that there is an issue in this area, we will still be happy to relay your comments to our executive chef for further evaluation. We very much hope that you enjoed your stay in our hotel and you will consider revisiting our resort should your future travel plans call for a trip to Rhodes.Best Regards,

8/10 Bueno

Victoria

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
As expected. Rooms were excellent and the bar/ kitchen staff were very friendly. The all inclusive option was good value and the food was on the whole good. The pools were great for children and there were a range of activities on offer. The only negative comment I have is that the mini-club was very insecure (an open door, not far from a road) and the staff didn't seem to have any childcare experience. They were more interested in a daily dance around the pool than ensuring the children were entertained and cared for. This was really disappointing.
Se hospedó 6 noches en agosto de 2022
Respuesta de Sun Beach Team el 8 sept. 2022
Dear Valued Guest,Thank you for taking the time to bring your feedback to our attention.We are delighted to read that you have found our accommodation, hotel facilities and staff to be excellent and would like to warmly thank you for your rewarding comments.Kindly note we never had any issues with our mini club as far as security is concerned nor similar adverse comments about our animation team based on the feedback received this year; we are very sorry to read that expectations have not been met to this regard and we will be happy to follow up on the issue raised.We very much hope to have the opportunity and pleasure to welcome you back in our resort should your future travel plans call for a trip to Rhodes.Best Regards,Sun Beach Team

10/10 Excelente

ZAKI

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff great prices and great location loved it.
Se hospedó 7 noches en agosto de 2022
Respuesta de guest relations el 1 sept. 2022
Dear Guest,Greetings from Sun Beach Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our polite staff and convenient location. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Sun Beach Resort.With Kind Regards,

6/10 Aceptable

Iida

Viajó en grupo
Le gustó: Limpieza
Respan henkilökunta tympeää ja moni asia maksoikin vaikka piti sisältyä hintaan.
Se hospedó 5 noches en agosto de 2022
Respuesta de Sun Beach Team el 26 ago. 2022
Thank you for taking the time to bring your feedback to our attention. We hope there was some level of enjoyment out of your holiday in Rhodes.Kindest Regards,

10/10 Excelente

Kathrina Amie

Se hospedó 3 noches en agosto de 2022

2/10 Terrible

ELEONORA

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
TERRIBILE! Camera imbarazzante per il degrado! Bagno orribile e oltretutto se facevi la doccia si allagava il bagno dal pavimento. Nonostante la segnalazione non mi hanno cambiato la camera
Se hospedó 6 noches en agosto de 2022
Respuesta de sun beach team el 14 ago. 2022
Thank you for bringing your feedback to our attention. We are sorry to read that you had encountered certain issues with your room. Regarding the issue described with the drain, please note that this is not an actual fault with the room but indeed an issue that has to do with the country’s drainage system / infrastructure (also a common issue in households as well) We hope that despite this issue you still had an enjoyable time in our hotel and Rhodes. Kindest Regards,

2/10 Terrible

Marko

Se hospedó 7 noches en julio de 2022

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 10 noches en julio de 2022

10/10 Excelente

Eero

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en julio de 2022
Respuesta de sun beach team el 30 jul. 2022
Thank you for rating our hotel on Hotels.com! We look forward to welcoming you back in our hotel.

8/10 Bueno

Nikoll

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rustig, vriendelijk personeel.
Se hospedó 7 noches en julio de 2022
Respuesta de sun beach team el 19 jul. 2022
Thank you for taking the time to review our hotel in Expedia!

8/10 Bueno

Selma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en junio de 2022
Respuesta de Sun beach team el 19 jul. 2022
Thank you for taking the time to review our hotel on hotels.com!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Lomamatka 27-30v pariskunta
Hotelli oli siisti ja siivouspalvelu toimi hyvin joka päivä. Huoneiden kuvat eivät kuitenkaan ihan vastanneet todellisuutta, huone oli vanhempi mitä kuva antoi ymmärtää. Henkilökunta avuliasta ja englannin kieli sujui. Ruoka hyvää ja monipuolista. Hotellilla hyvin järjestettyä aktiviteettiä päivät kuluivat hyvin myös vain hotellilla. Miinuksena hotellin meren rannalla aurinkotuolit maksullisia. Altaalla tuoleja runsaasti.
Se hospedó 9 noches en junio de 2022
Respuesta de Guest Relations el 17 jul. 2022
Dear Guest, Thank you very much for your kind rating. We are proud that our delightful food, polite staff and service contributed to your positive experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Sun Beach Resort. Kind Regards,

10/10 Excelente

Teemu

Se hospedó 12 noches en junio de 2022
Respuesta de sun beach team el 28 jun. 2022
Thank you very much for taking the time to review our hotel online! We are delighted to see that you had an enjoyable stay and look forward to welcoming you back in our resort.

8/10 Bueno

Iida

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en junio de 2022
Respuesta de Guest Relations el 24 jun. 2022
Dear Iida. Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay. We hope to see you again at Sun Beach Resort, Warm regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location
Se hospedó 1 noche en junio de 2022
Respuesta de sun beach team el 23 jun. 2022
Thank you veru much for taking the time to review our hotel online!

2/10 Terrible

Livnat

Se hospedó 2 noches en junio de 2022
Respuesta de sun beach team el 23 jun. 2022
We are sorry to read that you did not enjoy your stay in our hotel. Although there are no comments to see what has goine wrong with your stay, we very much hope that you had some level of enjoyment out of your holiday in Rhodes.

4/10 Mediocre

Franck

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
L'accueil de la part de MIKAELA a été exécrable, son seul avantage est qu'elle pale le Français, sinon elle n'est pas arrangeante mais surtout hautaine et méprisante. Mes enfants lui ont demandés un jeu pour la Play station elle ne les a pas considérés. A l'arrivée nous étions déçus de l'hôtel, la première chose qu'elle à demandée c'est que l'on paye de suite, même pas un léger réconfort ou un verre d'eau. ELLE N'EST PAS FAITES POUR TRAVAILLER DANS LE TOURISME. Par contre la femme de ménage IRINI à été ADORABLE.
Se hospedó 10 noches en agosto de 2021
Respuesta de Guest Relations el 31 ago. 2021
Dear guests, Thank you for taking the time writing a review on Trip-Advisor. We are always concerned to read that there were certain issues that caused some level of unhappiness and should like to apologize for any dissatisfaction felt. We are very sorry to hear that the hotel didn’t meet up your expectations . We do respect and take into a serious consideration all comments made by our guests and are always shared with all the team. We hope you had some level of enjoyment during your holiday and that you would consider visiting our hotel again in the future, giving us the opportunity to change your perception. Best regards,

10/10 Excelente

Donata

Se hospedó 1 noche en agosto de 2021
Respuesta de sun beach team el 18 sept. 2021
Thanky you very much for taking the time to provide your feedback to us. We very much look forward to welcoming you back in our hotel should your future travel plans call for a trip to Rhodes.