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Opiniones sobre Avalon Palace Hotel - Adults Only

4 out of 5
Avalon Palace Hotel - Adults Only
Bochali, Zakynthos, Zakynthos Island

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 71 de 188 opiniones" "
Evaluación: 8 - Bueno. 67 de 188 opiniones" "
Evaluación: 6 - Aceptable. 26 de 188 opiniones" "
Evaluación: 4 - Mediocre. 13 de 188 opiniones" "
Evaluación: 2 - Terrible. 11 de 188 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Una de las mejores piscinas que jamás he estado, con unas estupendas vistas
Se hospedó 3 noches en agosto de 2021
Respuesta de Avalon Hotel el 30 ago. 2021
thakn you very much, we are trying our best!

2/10 Terrible

Alexander

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Receptionist was unbelievably rude, spoke badly about us unaware that we understand her. Did not respect 'Do Not Disturb' signs. Services included in reservation (included dinners, breakfasts, welcome drinks, water bottles, etc) needed to be specifically asked for and at times disputed. If you can stay anywhere else, do. We stayed here during OFF/ SLOW season so there is no excuse for the lack of service/ cleanliness.
Se hospedó 2 noches en mayo de 2024
Respuesta de Avalon Palace Team el 11 may. 2024
Dear Alexander,Thank you for taking the time to review our hotel during your recent visit.We appreciate your feedback although it seems we did not reach your expectations. We generally encourage our guests to express their inconvenience during their stay so as to improve our services and our valued guests experience. Further to your comments, we were taken by surprise, since your discomfort was not as straightforward.Although all services you booked for were provided, we are sorry for the misunderstanding regarding the “welcome drink”. It is a complimentary service and by general hotel policy it is offered only upon arrival, it is non-alcoholic and unfortunately it cannot be provided on other occasions.Your dinner offer was a misunderstanding, it was sorted out immediately and did not cause any inconvenience to you. Honestly, nothing was ever disputed.About the door sign, we apologized that the staff missed it, but it was an honest human mistake. On the other hand, we are sincerely confused as to why you would bring the cleanliness issue up, since you had the “do not disturb” on during your whole stay.We hope that we will have the chance to welcome you in Avalon Palace Hotel in the near future again, so as to alter any negative thoughts that you may have at the moment.Best regards

10/10 Excelente

Mark

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing, such lovely people

10/10 Excelente

Stefano

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

Federica

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personale gentilissimo e molto disponibile. Colazione e cena buone. Vista splendida e posizione comoda per raggiungere tutte le parti dell'isola. Si potrebbero migliorare le condizioni delle stanze e dei bagni
Se hospedó 7 noches en septiembre de 2023

6/10 Aceptable

Samantha

No le gustó: Estado de la propiedad e instalaciones
I wasn’t overly impressed with this hotel. You get what you pay for. The photos and reviews definitely looked better than I expected. It’s fine if you’re just looking for a cheap place to sleep although the beds are pretty hard. Rooms can use updating. I was in a mountain view room which was actually a view of the parking lot.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Piero

Viajó con su familia
Le gustó: Limpieza, personal y atención
Nice hotel. Room was spacious but dated. Buffet breakfast was average. Nice, large pool with lots of sunbeds and umbrellas.
Se hospedó 3 noches en julio de 2023
Respuesta de Avalon Hotel team el 18 ago. 2023
Thank you for the positive feedback!

8/10 Bueno

Massimo, Montreal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Our room was very spacious and comfortable with a beautiful view of the sea. The breakfast was very good with a lot of choices. Very close to the city centre and they have a free shuttle to take you back and forth if you don’t have your own transportation. We had a later flight so we were able to stay by the beautiful pool and shower after we checked out. The property is very clean but room washrooms could use some updating.
Se hospedó 3 noches en julio de 2023
Respuesta de Avalon Hotel team el 18 ago. 2023
Thank you for the nice words and for taking the time to leave us feedback, we really appreciate it!

8/10 Bueno

Xavier

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was amazing view, food, loaction etc. Management was kind and profesional and the cleaning team also good and kind
Se hospedó 4 noches en agosto de 2023
Respuesta de Avalon Hotel team el 9 ago. 2023
Thank you for the kind words, it was a pleasure having you staying with us!

6/10 Aceptable

Ella

Viajó con su familia
Le gustó: Limpieza, personal y atención
De lokatie is prachtig, boven op een heuvel met uitzicht over zee en stad. Het gebouw en de kamer was wel toe aan een upgrade, ook was onze kamer voor 3 personen niet groot. Het ontbijt had beperkt assortiment en er zat geen variatie in per dag. Het personeel is aardig en behulpzaam zoals de chauffeur van de shuttlebus en de barkeeper. Het is lekker rustig in het hotel (Adults Only) en rondom het zwembad ligt het prima al zou een upgrade daar (bedjes, parasols) ook niet overbodig zijn.
Se hospedó 5 noches en julio de 2023
Respuesta de Avalon Hotel team el 9 ago. 2023
Thank you for taking the time to leave us feedback, it is much appreciated!

4/10 Mediocre

Xavier

Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación
Quite mediocre, nothing but bare necessities and even those are nothing to write home about. My room had ants, shower curtain was made up of a weird material that kept sticking to me and was hardly effective - floor was soaked after each shower. There’s no option to ask the cleaning staff to “do not disturb”. Only beer option is Mythos for 5 euro?! Best part about my room was that the AC worked well and there is a fridge.
Se hospedó 2 noches en julio de 2023
Respuesta de Avalon Hotel team el 9 ago. 2023
Dear guest, though the rooms get cleaned every day, keep in mind that the hotel is located in the nature and harmless bugs here in Greece are in our everyday life. You could inform reception staff if you would like room service another time. We are sorry you didn't find more brands of beer at the time but we are certain this was just an unfortunate circumstance during your stay, as we usually have plenty of options for drinks that you can choose from!Thank you for taking the time to leave us feedback, it is much appreciated.

10/10 Excelente

Madison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very pleasant! The shuttle was very convenient. They upgraded our room for free. We loved our stay at the Avalon Palace!
Se hospedó 1 noche en junio de 2023
Respuesta de Avalon Hotel team el 25 jun. 2023
Dear Madison,All staff thanks you for your feedback!We are so excited to hear such kind words and that you enjoyed your stay!Hope to welcome you again someday!

10/10 Excelente

Martha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful property, pool, building, sitting areas. Impressive wood furniture collection. Needs TLC. Some renovation required, particularly with plumbing. New linens. Our sheet had cigarettes burns. Floors need to b.cleaned daily. Very dirty under bed.
Se hospedó 4 noches en junio de 2023
Respuesta de Avalon Hotel team el 25 jun. 2023
Dear Martha,Thank you so much for taking the time to leave feedback!We always strive to provide the best for our guests and we apologize for not meeting the high standards we have for our guests.It was great having you though!

8/10 Bueno

Sodabeh

Se hospedó 8 noches en junio de 2023
Respuesta de Avalon Palace Hotel team el 13 jul. 2023
Thank you for the positive score!

10/10 Excelente

Shahir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The customer service was great!
Se hospedó 4 noches en mayo de 2023
Respuesta de Avalon Palace Hotel el 15 may. 2023
Thank you for your feedback! Much appreciated!

10/10 Excelente

Claudia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2022

4/10 Mediocre

Angelo

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Beautiful view and that’s all.
This hotel is not a 4 stars.. We had the Suite Private Pool. The room was fine but there were lot of problems. The rain shower isn’t working good. The second TV in the sofa didn’t work. The lights in the pool didn’t work neither! We told to the reception but never had been repaired! We asked for a bottle of Prosecco in the room but they said no room service. For a four stars hotel this is so bad!!!
Se hospedó 3 noches en agosto de 2022

2/10 Terrible

Franco

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Non mi è piaciuto il trattamento,dopo ore di volo e spostamenti,una volta giunti lì ci è stato l detto che ci avrebbero spostato in un altro hotel a 8 km........
Se hospedó 7 noches en agosto de 2022

10/10 Excelente

Kristopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
my girlfriend and I had one of the suites with the private pools for 6 nights. easily one of the nicest hotel rooms i’ve ever stayed in and the view is absolutely amazing. honestly you could spend your whole vacation inside the suite and be totally satisfied. they offer free shuttle service to and from the beach and town area multiple times a day, the driver Stavros runs the streets of zakynthos, he was on time everyday for pickups and drop offs. the front desk man, John, was the most helpful and pleasant hotel worker i’ve ever encountered. like this man would run to the door to open it for us if he saw us coming from a distance. to address all the people in previous comments regarding the breakfast, it was buffet style plenty of options, eggs cooked multiple ways, fruit, bread, pastries, yogurt. not sure what more people expect from a free breakfast. dinner at the hotel is also very good, buffet style, $10 all you can eat traditional greek style food. no complaints whatsoever on the dinner. overall this is a superior hotel in zakynthos if you get the suite with private pool, 10/10 would recommend to anyone.
Se hospedó 6 noches en agosto de 2022

8/10 Bueno

Daniele

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 14 noches en agosto de 2022

10/10 Excelente

Daniil

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such an amazing place, the view it’s absolutely stunning, you can see all the movement from Zante. Very good breakfast and the staff from the receptionist to the barman are very nice. You have transfer from and yo the airport. The only thing which I would change would be the pool timingz I would let it open until later in the night.
Se hospedó 5 noches en agosto de 2022

8/10 Bueno

Lise, Mooresville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a suite with an amazing view of Zante town & the Ionian Sea. Spacious room, good cleaning services. We liked walking into town in the am & browsing around. (15-20 min to get there)
Se hospedó 4 noches en julio de 2022

10/10 Excelente

Monrad

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fineste hotellet i Zante?
Rent, nydelig utsikt, trivelig personale, transport til og fra byen / strender! Anbefales!
Se hospedó 10 noches en julio de 2022

4/10 Mediocre

Isabelle

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Davide

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en julio de 2022

8/10 Bueno

George

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful views from our room and good size room. The breakfast however is below average.
Se hospedó 5 noches en junio de 2022

8/10 Bueno

Snur

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Das einzige das zu wünschen übrig lässt, ist das Frühstück - ganz besonders die Kaffeemaschine. Alles andere ist wirklich toll, von der Aussicht bis hin zum Personal ❤️ Mit freundlichen Grüßen Snur & Rudolf
Se hospedó 7 noches en junio de 2022

10/10 Excelente

nilda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views, Quiet area, away from the hustle of town
Se hospedó 4 noches en junio de 2022
Respuesta de Avalon Palace Hotel el 27 jun. 2022
Dear Nilda, Thank you very much for such a positive review. We are flattered by your compliments and do hope to see you soon and provide you again with our warm hospitality! Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

8/10 Bueno

Alexander

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Het was gewoon lekker makkelijk, personeel is super vriendelijk en helpen graag. Ik zou al voor het personeel terug komen. De kamers mogen wel ge-update worden. Maar het is prima te doen.
Se hospedó 5 noches en junio de 2022
Respuesta de Avalon Palace Hotel el 27 jun. 2022
Dear Alexander, Thanks for your stay with us and for sharing your experience with other travelers. We always strive to meet the expectations of each of our guests individually and your feedback certainly helps us to improve our services. We are glad to know that you were satisfied during your stay with us. Please rest assured your comments have been shared with our concerned department for immediate attention. We truly hope that we will have the opportunity to accommodate you again in the future and reward your loyalty. Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

6/10 Aceptable

Tom

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 8 noches en mayo de 2022
Respuesta de Avalon Palace Hotel el 27 jun. 2022
Dear Tom, Thank you for taking the time and rating our property. We would like to hear more about your stay with us so that we can use your valuable feedback to offer an even better experience next time. You may contact us at reservations@avalonpalacehotel.com and share with us your comments or suggestions. Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

8/10 Bueno

Lara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What an amazing view. Waking up to that everyday made the whole trip! It's a very basic hotel and comfortable enough. Pool area could do with some landscaping and beds were quite hard. Staff were helpful with any request. You do have to ask for a lot of things for your room which should usually just be there.
Se hospedó 5 noches en mayo de 2022
Respuesta de Avalon Palace Hotel el 27 jun. 2022
Dear Lara, Thank you for taking the time to write a comment about your stay here and your compliments about the hotel and its staff are really appreciated. It was a pleasure for us to provide you with our hospitality. Please be assured that we take your comments into consideration and that they will help us to improve our services. We really thank you for your time and we hope that our property will remain an option for your next holiday. We look forward to the opportunity to welcome you again in the future. Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

10/10 Excelente

Layal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en septiembre de 2021

10/10 Excelente

ASTA

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I recommend as good hotel
Se hospedó 3 noches en septiembre de 2021
Respuesta de Avalon Hotel el 30 sept. 2021
thank you!

10/10 Excelente

DIMITRIOS

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent!
Se hospedó 8 noches en septiembre de 2021
Respuesta de Avalon Hotel el 27 sept. 2021
Thank you very much for taking the time to review our property. It is always valuable to hear that the effort we put in is appreciated.

10/10 Excelente

Georges

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2021
Respuesta de Avalon Hotel el 7 sept. 2021
thank you!!

10/10 Excelente

Mathew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de Avalon Hotel el 19 ago. 2021
Thank you

8/10 Bueno

Piotr

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
super lokalizacja
rewelacyjnie położony hotel - super widoki z basenu i tarasu. duży plus za transport lotniskowy. dobre, urozmaicone posiłki. na minus: lunch box przy wczesnym (przed 8.00...) wymeldowaniu, lepiej sobie odpuścić...
Se hospedó 3 noches en julio de 2021
Respuesta de Avalon Hotel el 27 jul. 2021
thank you for staying with us, we really appreciate your feedback! we hope see you again!

8/10 Bueno

Mihaly

No le gustó: Limpieza
Se hospedó 3 noches en julio de 2021
Respuesta de Avalon Hotel el 27 jul. 2021
thank you for staying with us, we really appreciate your feedback! we hope see you again!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Das war ein grossartiger Aufenthalt! Ich habe selten so ein wunderschönes Zimmer gesehen. Die Suite war mit einem eigenen Pool und es war sehr sauber. Die Zimmer wurden täglich gereinigt. Das Personal war freundlich. Das Hotel bietet einen kostenloses Service zum und vom Flughafen, jedoch ist uns leider niemand abholen gekommen. Fand ich sehr schade, dass die Organisation nicht funktioniert hat. Wie auch immer - das Zimmer ist sehr empfehlenswert!
Se hospedó 3 noches en julio de 2021
Respuesta de Avalon Hotel el 22 jul. 2021
We are very sorry for this unfortunate event, I really hope your stay was good and we will be happy to see you again at our hotel

10/10 Excelente

Katarína

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2020

10/10 Excelente

Gabriel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Honeymoon at Avalon
The perfect hotel to spend our mini honeymoon. We booked a suite with a private swimming pool. We couldn't have asked for more!
Se hospedó 3 noches en septiembre de 2020
Respuesta de Avalon Hotel el 16 sept. 2020
Dear Gabriel, Thank you for such a high score regarding your stay at Avalon Hotel. We are doing our best so all the guests can enjoy their holidays. We hope to see you again at Avalon Hotel. Best regards,

8/10 Bueno

kimberly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great short stay whilst island hopping
This was a great short stay during an island hoping trip. The hotel is well located for restaurants over looking Zante Town and for Zante town it's self. The communal areas were clean and not overly crowded and the rooms were very spacious. Staff were attentive and provided details service and information. Breakfast was very nice with a great view.
Se hospedó 2 noches en septiembre de 2020
Respuesta de Avalon Hotel el 9 sept. 2020
Dear Kimberly, We would like to thank you for taking time to share your experience at Avalon Hotel. We are very glad to hear that you enjoyed your stay at our hotel and we hope to see you again. Best regards,

10/10 Excelente

Dan, Plymouth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Booked a suite with a private pool and it was amazing. View is awesome and the suite is modern and elegant. We ate at the hotel once in the evening and the food was really good. Breakfast is typical European with meats and cheeses but also with a cooked option. All staff were polite and helpful at all times. Over all very impressed and will go back. Thank you Avalon.
Se hospedó 3 noches en agosto de 2020
Respuesta de Avalon Hotel el 9 sept. 2020
Dear Dan, Thank you for such a high score regarding your stay at Avalon Hotel. We are more than happy that you had a lovely stay at Avalon. Best regards,

10/10 Excelente

ROBERTO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Consigliato
Ottima posizione per girare l'isola e per raggiungere zante la sera (3 min di motorino). Noi avevamo la suite con piscina privata stupenda!
Se hospedó 6 noches en agosto de 2020
Respuesta de Avalon Hotel el 27 ago. 2020
Dear Roberto, Thank you for such a high score. We are very glad you enjoyed your stay at Avalon Hotel and hope to welcome you again. Best regards,

6/10 Aceptable

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Direi lasciate perdere ! Va bene per i non italiani
Se hospedó 7 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Overall it was a pleasant stay, food in the restaurant wasn't very good and not much choice but still ok , we stayed in one of suites with a private pool which was just absolutely fantastic amazing views
Se hospedó 3 noches en octubre de 2019
Respuesta de Avalon Hotel Management el 1 nov. 2019
Dear guests, Thank you for taking time in order to share your experience at Avalon Hotel. We will make sure to take in consideration your remarks so we can improve our services. Best regards,

8/10 Bueno

Didier, Remy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Grande chambre, superbe vue sur la mer et la ville,salle de bain a restorer.
Se hospedó 7 noches en octubre de 2019
Respuesta de Avalon Hotel Management el 1 nov. 2019
Dear Didier, We are glad that you had good time at Avalon Hotel. Hope to welcome you again in the near future. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
조식은 맛있었다. 근데 옆에 무심코 자판기에있는 커피 뽑아먹으면 돈이 든다 프리가 아니라고 표시해놨으면좋겠다. 화장실 청결은 생각보다 별로였고 수영장을 사용할수없는 기간이라 안타까웠다 직원들은 대부분 친절했고 꼭대기쪽에 위치해 한적해서 편안하게 쉬기 좋았다
Se hospedó 5 noches en octubre de 2019
Respuesta de Avalon Hotel Management el 1 nov. 2019
Dear guests, It is a pleasure to know that you enjoyed your holidays at Avalon Hotel. All our staff as well as the management is doing all the best so you can have good time. Hope to welcome you again in the next future. Best regards,

10/10 Excelente

Mélissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en octubre de 2019
Respuesta de Avalon Hotel Management el 1 nov. 2019
Dear Melissa, We are very happy to know that you enjoyed your stay at Avalon Hotel. Hope to welcome you again. Best regards,

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The suite we stayed in was beautiful, beautiful all round views from wherever you are in the hotel. Unfortunately Some bits of our suite were broken, but mostly all was great
Se hospedó 5 noches en septiembre de 2019
Respuesta de Avalon Hotel Management el 1 nov. 2019
Dear guests, Thank you for sharing your experience with us. Your remarks, will definitely help us in improving our services. Best regards,