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Opiniones sobre Calabogie Peaks Hotel, Ascend Hotel Collection

3 out of 5
Calabogie Peaks Hotel, Ascend Hotel Collection
30 Barrett Chute Road, Greater Madawaska, ON

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 112 de 389 opiniones" "
Evaluación: 8 - Bueno. 152 de 389 opiniones" "
Evaluación: 6 - Aceptable. 72 de 389 opiniones" "
Evaluación: 4 - Mediocre. 38 de 389 opiniones" "
Evaluación: 2 - Terrible. 15 de 389 opiniones" "

7,8/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Bernard

Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Kenneth

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Visited here in the off season and was given one of the condos as our room for the night. Truly amazing, large open concept space of kitchen, dining and family room. Tastefully decorated. Spacious washroom with walk in shower and jacuzzi tub, and larger master bedroom. Even though the hotel was area was virtually closed, the wonderful staff brought us continental breakfast the night before to put in our fridge and coffee with cream. There was enough food for 6 people. I hope to come back here some time. Also close to the town where we dined for lunch based on their recommendation and dinner later.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Hélène

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good hotel, good food, convenient, close to Ottawa
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Nancy

Viajó con su pareja, Viajó en grupo
This property is in need of some serious updates,The breakfast area is not suitable and extremely small. On a positive note the pool was up and running.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Landon

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room very cold and no hot water for showers. I mean no hot water the shower was very cold. It was awful. On top of that the price of the room is extremely expensive for one night and they cant even have a TV bigger then 24 inches. Not happy.
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

jennifer

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Tap leaks, phone in room not working, food in resturant expensive and lack taste, water in hot tub low, pool water inclean and carpet dirty.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Deanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ron

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No issues. Enjoyable stay.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Nora

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Pascal

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not good!
Very expensive…and room not clean. When ask staff about cleaning the room properly, not helpful at all.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Audrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nathalie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Christine

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Melisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was unfortunate i had no hot water to shower around 7pm.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kazumi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Shower was warm only a first few minute then cold. Quite isolated area. Only the place we can get dinner is the restaurant in the hotel.
Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Lucas

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Troy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Igor

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Be WARNED, check in time ends at 10pm. We arrived around 10:30pm to find the reception desk and the hotel empty. There was an after hours number posted, but no one answered. We stayed for 45 minutes, walking around the hotel, looking for staff and calling the after hours number. Neither myself nor the Expedia rep could get a hold of anyone. We ended up driving an hour to find a different hotel where the concierge laughed at my story. Neither one of us had previously heard of a hotel that ends check in at 10pm, nor one that leaves their guests stranded overnight. I requested a refund the night of our arrival, October 4th. After attempting to contact the hotel and following up with Expedia five times over the course of two months (Expedia also couldn't reach the hotel during this time), I finally received a reply today (December 1st) that Calabogie Peaks had refused to provide any sort of refund, discount or credit. I hope you make some much needed changes to your policies.

10/10 Excelente

Jackie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommend by us!
Great location! We enjoyed our stay!
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Andrew

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very outdated
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

AMY

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lyndon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property and quaint warm feel. Had a nice view of the mountain and fall colours.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Stacey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed for 2 nights, beautiful fall colours. Accommodations were clean and comfortable. The grounds were beautiful and loved the outdoor fire pit. The pool and hot tub were closed for maintenance and we were not able to use them. Continental breakfast was not a lot of variety but okay. Would be nice if there was a coffee/tea/got chocolate station for guests in the lobby as a suggestion
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Natalya

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

monique

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property was fine everything and went well except the following. We were on a motorcycle trip. I specifically booked this place because it had a restaurant ( with a chef), so was going to be fine. When we arrived, we were told that the restaurant was closed on Mondays and Tuesdays. The last think we wanted to do was get back on the bike. I’m not sure if Expedia is to blame for this false advertising or the hotel itself. But was certainly disappointed! Oh.. we were there on Monday!
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Yi

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The room is full of flys, and asked hotel to provide Raid or other insecticide, the answer is no. I fight tens of flies all night, they climbed your face and let you unsleeping .
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Jennifer

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The good: The staff were friendly enough. The food in the restaurant was great! Really liked the head chef. The king bed was clean and very comfortable. The not so good: The pool and hot tub were not open which was very disappointing! The hotel looks in need of a solid renovation, everything is tired looking. The sofabed in the suite was not good. The small suite kitchen needs things like a cutting board, knife, wine opener, can opener tea towels etc.
Se hospedó 2 noches en septiembre de 2023

4/10 Mediocre

Eunice m

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Spacious room and clean Toilet was broken, bathroom door squeaked terrible, Breakfast awful, (asked for a bottle of water, said no, asked for a glass of tap water said they had none, room was out of coffee. When we arrived (early) we had a pleasant lady on the desk after that we had a lady who was not pleasant. Would not go back. P.s. First time I have written a review, 1st time I have been so disapointed
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Melody

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value and service - large room, convenient dining, continental breakfast, and thanks for the campfire! The pool was closed but will hopefully be open next time.
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Mary

Viajó con su familia
Hotel gone very shabby, room was very dusty , stayed three days and room never cleaned. No cups in room for coffee and continental breakfast downstairs was absolutely deplorable. Unfortunately calabogie peaks resort is way past its peak and the hotel has gone down hill .
Se hospedó 3 noches en septiembre de 2023

4/10 Mediocre

Diana

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

ernst

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was nice, comfortable bed
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Nice enough hotel, a little sleepy, everything shut at 9pm. No complaints, people were nice, had a decent meal in the restaurant.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Karen

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jane

Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

James

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Would not recommend - unclean and old - reno req.!
Hotel needs a major renovation to bring it up to standard. Carpets were dirty, bathroom was not functioning properly - free-running toilet - chair in the room was filthy so we didn’t sit down! Everything was dirty and old. We felt unclean the whole visit, musty/damp feeling room and hallways. Poorly lit throughout (although 3 of our rooms lights didn’t work at all!!) Food in the restaurant was okay. Service in the restaurant was great - one lady doing it all - run off her feet, but capable and super friendly. Service from lady on front desk before our visit was rude and abrupt. Service at front desk was mediocre. Breakfast was in a small meeting room with grab and go items that weren’t fresh, and the room was unclean as well. Didn’t dare try the pool area. Grounds were unkept, pavement at entrance from parking lot had missing stones making it an unsafe walk. Overall - I do not want to stay at this hotel again, and am surprised that Ascend links their name to this location.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Laura

Viajó en grupo
The room could use updating. The carpet had tears and the window locks didn't lock. Also the hot tub was not working at the time and the pool was cloudy.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Maria

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

peter

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The stay was very nice our first room was quite cold and we were re routed to another room which was an upgrade and it was very comfortable. The breakfast spot was very good with many muffins coffee and assorted jams jellies and toastable breads :)
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This nicely renovated condo has very nice amenities
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Lise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Maha

Viajó con su familia
Le gustó: Limpieza, personal y atención
Expensive and not worth the money. We checked in and the room did not have any hand soap, shampoo and conditioner as advertised and only 3 towels for 4 people. No housekeeping during our stay. Too expensive for what they offer.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Bruce

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Victor

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful area but as someone from outside the area I would appreciate a small map guiding me to local attractions (particularly restaurant options) as I wasn't aware the on- site restaurant wasn't open Monday and Tuesday.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Pierre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good overall
Se hospedó 1 noche en julio de 2023

8/10 Bueno

jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was okay for a one night stay.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely property. Beautiful lake. Very nice staff
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Cynthia

Viajó en grupo
Le gustó: Personal y atención
I really like the views and friendliness of our check in receptionist but nit the stain on bedroom carpet or lack of electricity for the wall with the tv coffee maker. The beach I'd consider unsafe to approach as no one was directing the diggers or trucks as we drove in and out. Pretty otherwise down at waterfront but you cant bring your own food.
Se hospedó 1 noche en julio de 2023