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Reviews of Hotel Puerta de la Villa

3 out of 5
Hotel Puerta de la Villa
Plaza Pequeña, 8, Grazalema, Cádiz

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 11 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little hotel in Grazelema. The town is very tiny so there is not really a bad location to stay. We were happy with the walkability and the cute little swimming pool.
Stayed 1 night in Jun 2017

8/10 Good

John, Bristol. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant comfortable hotel in very good location
Grazelema is a white village full of character. Walking in the nearby national park is excellant. The hotel is comfortable and we had no problems during our stay.
Stayed 3 nights in Feb 2018

6/10 Okay

family with kid, london

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice location, but moody employees and a place that has clearly seen better days
Stayed 1 night in Aug 2017

6/10 Okay

Barry

Liked: Cleanliness
Okay Hotel in a Lovely Mountain Village
Hotel is centrally located in Grazalema. Parking is in a nearby central plaza / carpark where many of the local residents park their cars. Booked a double bed room but provided a twin. On finding this out and inquiring with staff re availability of a double bed room, was advised they were fully booked and only had a total of four double bed rooms. Based on observations of other guests it would appear that the hotel possibly caters a lot for bus tour groups using twin share rooms. Wifi only in the lobby.
Stayed 1 night in Jun 2017

8/10 Good

Ged, Bristol

Liked: Cleanliness, staff & service, room comfort
Good location, very clean but a bit tired
Perfect base in Grazalema for walking/cycling. Very clean, quiet, comfy bed; but feels a bit tired and dated. Overall good value.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Room comfort
All you can say is "It's not that bad"
Stayed one night at the hotel and the room was decent, the location great, the price high and important things that are supposed to be included, not working: restaurant, wifi. I made the mistake of booking a double room though I was by myself, and they still charged me the price of two people staying at the room. Poor customer service when I explained that it was only me. Perhaps the information on Expedia is misleading too, because all the rooms are double in the hotel have two beds. During checkout, the person attending was on the phone talking to someone else and did not pay me a lot of attention. I came out with the freaking key in my pocket and now will need to mail it!! :(

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL AND NICE VILLAGE
I WAS VISITING GRAZALEMA IN AUGUST AND I WAS IN A PUERTA DE LA VILLA HOTEL. IT WAS A GOOD EXPERIENCE, NICE BEDROOM, VERY BIG AND CLEAN. NEAR TO THE HOTEL YOU HAVE A LOT OF RESTAURANTS AND CAFES VERY CHEAP AND WITH VERY GOOD FOOD. BEHIND THE HOTEL THERE IS A VERY BIG PARKING WITH A NICE VIEWS IF I RETURN TO GRAZALEMA I WILL RESERVE TO PUERTA DE LA VILLA HOTEL.
Stayed 2 nights in Aug 2017

8/10 Good

Purificacion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel pittoresque dans un site fabuleux
Hôtel confortable dans un site enchanteur sur la route des villages blancs. Très bons restaurants dans le village.
Stayed 1 night in Jun 2017

8/10 Good

Franziska

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Un viaje recomendable, paraje y entornos inmejorables

10/10 Excellent

si, f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel centrico.agradable
Hotel amplio, muy limpia las instalaciones. Buena ubicacion. Ideal para relajarse. Habitaciones amplias y comodas. Muy bueno

10/10 Excellent

JOSE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acogedor y centrico a buen precio.
Todo perfecto, muy acogedor y limpio. Destacar a la recepcionista que tanto para la reserva como sobre el estado de las carreteras, te informa de todo. Entorno muy bonito rodeado de nieve.

8/10 Good

Nuria

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bien situado en el pueblo
Normalito, para una noche suficiente. Los espacios comunes acogedores pero la decoracion de las habitaciones antigua. Le sobra alguna estrella. No incluir el desayuno en el precio es un fallo.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
L'hôtel a mal vieilli
L'hôtel nécessiterait des travaux de rénovation. La porte d'entrée ne ferme pas, et il fait froid dans le salon. Le sauna sert à entreposer des meubles, et on est renvoyés vers le spa voisin. Pour le petit-déjeuner, on est renvoyés vers la boulangerie voisine.

8/10 Good

Enrique, Sevilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel en Grazalema
Le faltan pequeños detalles para verlo como un auténtico 4****, pero este hotel tiene una excelente relación calidad-precio; las chicas que nos atendieron en todo momento fueron súper amables; la habitación muy amplia (subimos la bici y no estorbaba) y cómoda; el desayuno (no incluido) muy bueno... y, sobre todo, fantásticamente bien situado y muy accesible.

8/10 Good

diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Javier, Castellón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación para disfrutar de la sierra.
El hotel está ubicado en Grazalema, un precioso pueblo de casas blancas en medio de la sierra. El paseo por el rio Majaceite muy agradable. Muy recomendable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jaqueline, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado y limpio
La habitación estaba muy bien, era grande, pero el suelo es de moqueta y por más que la limpien, no me parece muy higiénica. El personal de recepción es muy atento y simpático.