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Opiniones sobre Sands Motel

2 out of 5
Sands Motel
112 McArthur St, Grants, NM

Opiniones

6,6
Evaluación: 10 - Excelente. 78 de 383 opiniones" "
Evaluación: 8 - Bueno. 114 de 383 opiniones" "
Evaluación: 6 - Aceptable. 92 de 383 opiniones" "
Evaluación: 4 - Mediocre. 36 de 383 opiniones" "
Evaluación: 2 - Terrible. 63 de 383 opiniones" "

7,4/10

Limpieza

7,4/10

Personal y atención

5,6/10

Servicios

6,2/10

Estado de la propiedad e instalaciones

5,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Inexty

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Craig

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Wolfgang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nicht auf den neuesten Stand aber sauber.Sehr freundliches Personal
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Martha

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
I would not recommend this property. The motel clerk/owner was rude, said we only paid for one person (I paid online for 2), provided one bath towel, and the floor of the tub/shower was so wobbly that it was necessary to hold onto the grab bar and shower one handed. The only good point was a very nice Mexican restaurant a couple of blocks away - we had a great dinner but I would never stay at this motel again.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Onno

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Accommodation has charm, a lot more so than the chain motels right at the off-ramp of the Interstate. That doesn't extend to the neighbourhood, unfortunately
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Paul

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Sands is a classic Rt66 motel, but it needs a lot of TLC to bring it up from "rundown" to "iconic". The room seemed clean, but the table was sticky. Parking lot is dirty and broken up. Bathroom door had no latch let alone lock. It's located on the highway near the train tracks, so you expect it to be noisy. On the other hand, the refrigerator was new and the AC worked well, and the price was right.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Yann

Le gustó: Limpieza
No le gustó: Personal y atención
I was charged an extra $15 for a motel fee that was not included in the amount I paid Expedia for the room. Plus the owner was the least agréable person I met in my 17 years traveling in the US….
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

joseph

Viajó por negocios
No le gustó: Limpieza, servicios
Expedia confirmed that my rate was $50 and when I checked out the hotel charged me $60. It is an old and tired hotel in a questionable location.
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Juan

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Customer service was good excellent !!except the place everything was old it ' needs remodeling!!
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Deborah

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Duane

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Aaron

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Carla

I booked stay based on being pet friendly. Was told when i checked in they were not. Showed staff webpage that stated otherwise. Staff attempted to overcharge me until i showed confirmation with price booked. It was all very sketchy
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jeremiah

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Donald

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Christine

This man was rude, yelling and angry attitude. Prepaid- wouldn’t let dog sleep in my car.. yelling yelling- unfriendly- refused to give us a room. gonna have to fight the charge - Rude from the second I walked in- ran me off-knowing it was prepaid. Don’t go here
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Tom

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
We could not believe the horrible reception we got. He had a list of things you could've do.no eating in room, do not sit anthing on dressers or by tv, so many I can't remember and then he charged me a $20 deposit plus what I'd paid for room. I did get it back in the morning at 7:00 when I rang the bell 3 times. The door to the office was always locked!! I could go on, but it doesn't matter to us any more because we will NEVER stay there again
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Dale

Le gustó: Limpieza
Room did not have hot water.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

georges

No le gustó: Personal y atención
il n'y avait pas de petit dejeuner alors qu'il etait marque: dejeuner continental prevu c'est la seconde fois en 3 reservations avec hotel.com c'est donc la seconde fois que nous prenons nos petits dejeuner chez Denys soit 30$ de plus a chaque fois !!! qu'allez vous faire ? merci de me repondre g.Brat
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
NOT ACTUALLY PET FRIENDLY LIKE THE LISTING SAYS
I never ended up staying after booking. The listing says that it’s pet friendly, but the guy at the front desk said that pets only cause problems and that it’s a $40 non-refundable pet fee. It didn’t seem safe either. There were a few abandoned motels along the way and it was in a very dark area. Gave off the vibes of a very shady place to stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Nik el 27 oct. 2023
Please check before clicking book a room with us, check the fees section it clearly lists pet fees.. if you didn't read it it's not our fault.

6/10 Aceptable

Geraldine

Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Lino

No le gustó: Servicios, estado de la propiedad e instalaciones
Good for a necessity but not for an experience Very old hotel, they try to keep it clean, but very worn out
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Joseph

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Booked on Expedia in advance 3 days eatlier. Was told after long drive arrived right before night that room not available after we had Expedia confirmation it was. All hotels were booked in city by then in Grants and no roomsin Albuquerqueor Gallup. Had to sleep in truck with my kids at 30 degrees freezing weather that night before leaving. Do not book there you may be left out in the cold literally.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Sandy

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
For the price, the property was well kept, unit was clean and tidy, and services were good. I would definitely return.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Joshua

No le gustó: Personal y atención
We booked a room a few weeks in advance. Upon arrival for check-in, the property manager told us there were no vacancies left. We attempted to show the confirmation, to which he shook his head & promptly walked away from us. We went back to the car, planning what our next move should be. No less than a minute past before we heard the property manager yelling at us from outside the car demanding we leave the premises immediately while holding a phone in his hand (presumably threatening to call the police). So we left asap & without quarrel. It was 1am after traveling 5 1/2 hours from home & all the other hotels & motels in the small town were booked for the night because of the Balloon Fiesta in Albuquerque, NM. We had no choice but to spend a freezing cold, Grants, NM night in a sedan in the corner of a dirt Walmart parking lot. An absolutely dreadful experience & the worst customer service I've received in my life (no exaggeration). There is no guarantee you'll get a room even if you pay & book well in advance. You're literally rolling the dice. 0/10 don't recommend.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cathy

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Philip

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Because we arrived late they cancelled our reservation and then upon arrival, they charged us $20 more than expedia price. The only positive comment i can make is that I slept fine. Otherwise avoid this old rundown dump like the plague.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Roger

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Esther

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Old motel on Route 66. Past its heyday.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

James D

Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Marian

Le gustó: Comodidad de la habitación
Rip Off
The man at check in made us pay more than Hotels.com advertised. He claimed it was because they only had king sized beds vs. The queen advertised. He also made us pay a pet fee when we had a small service dog.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

johnny

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Susan

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I requesed an iron and was told they were not allowed. There were black hairs on the sheet, I think they just turn the sheet over and don't wash them! This is the absolute worse motel I have ever stayed in!!!! Never again, please do not stay here I beg you. The area around is very sketchy and one guy was cooking outside his room on a propane grill but I couldn't have an iron.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Lisa

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stop at this hotel!!!
The manager treated us like a criminal. Told us not to leave our door open while we were carrying in our luggage because it might blow dirt in there, had signs marking that you could not back your car in, had painted notices not to sit in a cement half wall (I mean, it’s cement…. How are you going to hurt it by sitting on it?) etc. In our opinion, if you don’t like people, you shouldn’t be in the hospitality business!!! The neon sign out front was the only speaking thing about the whole stay. Very disappointing!!
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

James

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Eric

No le gustó: Comodidad de la habitación
RIP OFF PLACE! Worst experience Ive had on here!!
Ended up not staying after the owner got angry that the price I got on Hotels.com was cheaper than his rate, then tried to charge me $25 more than the price I had. He kept telling me that "He" gave me the wrong price, but didnt say who "He" was, and after I kept telling him it was the price listed on Hotels.com, he started to cuss and say that wasnt right. I said enough and went to grab the piece of paper that I had written all my info on, but he grabbed it and said it was his and that I couldn't have it! His wife then told him to let me have it, but he just ripped it up in front of me and still wouldn't let me have it. This place shouldnt be listed on here, and I would recommend everyone stay away, there are other places. I ended up staying at the Motel6 for $5 more, so check around, and avoid this rip off place!
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Stacy

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Clean room, nothing special. Man checking acted like had trouble finding reservation, even though I had printed confirmation. Called me by different names. When finally found reservation, immediately gave a higher price. When I said no he asked when i made the reservation..I said in March (for June). He then says the price went up since I reserved. I said no and then he said the price i had on reservation was for one person..even though confirmation clearly said 2. I then said I'll go somewhere else if he cant honor the reservation (even if it truly meant paying more). He finally said I'll give you this price. I'll give you "my" price (what reservation price was)..no one else is as cheap as me. Once checked in & parked he then told me I had to move over one spot as where i was was not mine. (They were not marked for specific rooms.) Where i had to move over put me coming within inches of a large work trucks bumper. In the AM..car that parked where i originally was had to pull out and wait for me to back out before he could pull back in as i could not squeeze between the two bumpers. Will not stay here again
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Lon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet and comfortable.
No frills. Older motel. Clean bed and comfortable! Quiet No coffee maker but had fridge and microwave
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Kathy, Yucca

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Very unique property. Owner was more interested in whether we smoked or not over getting us a room. We ordered a two queen room and he said we didn’t…showed proof and he only wanted to argue and charge us more money.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

John

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Ophelia A

Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Christopher

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The motel is dirty, A/C the loudest I’ve ever heard and across the street from 2-3 train tracks that pass every 5-10 minutes.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay el 5 jun. 2023
Christopher,You stayed at the wrong motel and you are reviewing the wrong motel. I understand your reservation was Sands Motel however you did not stay with and you stayed the motel bear the tracks.. this is not the first time that motel owner has taken our guest.

2/10 Terrible

Lars Jan

Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Fred

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Would've been more comfortable in my car..
Being positive, the bath towel was by far the nicest item in this room, followed by the television and then the microwave, in that order. Then there was a big gap on everything else!
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Mario

Ordinaire
Ordinaire
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Gregory

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Sleep cheap in old facility just over wrong side of tracks. Not for a couple or a family
Se hospedó 1 noche en mayo de 2023

4/10 Mediocre

Stan

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Old and rundown
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Benjamin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Owner scams people
So many problems with this motel. Just to start if you are wanting a Route 66 motel this is NOT it. It’s on a side road and full of sketchy people. Upon check in the owner did not honor our hotels.com reservation and charged us more for our room. Getting into our room there were crickets inside, the floor felt like you could fall through it in areas, holes in the walls, the toilet was duck taped down, there were 2 washcloths, 1 hand towel, and 1 bath towel (this is important for later), the ac did not work, and you could tell something was spilled in the fridge and never cleaned. It was so nasty we didn’t even shower, but did use 1 washcloth and the hand towel which were left on the bathroom floor when we left. A few hours after we checked out and left we noticed an extra $20 charge come through from the motel so we called to find out what it was. The owner proceeded to accuse us of stealing all of the towels and washcloths from the room and called us thieves and said he had video footage of us stealing them. #1 we wouldn’t even put our bags on the floor much less take anything from the room with us, #2 if he had cameras proving any of it he would be implying there were cameras in the room and bathroom. We saw other people complaining in reviews about how he charges and it’s no joke. We believe he targets tourists passing through to get as much money as he can because he knows that once they get a few hours from town that they won’t come back. 0/10 DO. NOT. GO.
Se hospedó 1 noche en mayo de 2023
Respuesta de Nik el 3 may. 2023
Benjamin,Stop with your lies. We stock each rooms with at minimum 2 towels 2 hand towels and 2 wash clothes. It is strange that none of those were in the room only the bath mat. The toilet is not tapped with duck tape to hold it, we had new caulking done and we pit tape temporarily to avoid moisture getting into it. Holes in the wall and floor? And you still stayed the night... Stop with your lies. You took towels from our place and we charged you for it, you are upset because we charged you 20 dollars for towels. Let me know if you like to know more on this.. more than happy to open to conversation. And let people know that we don't appreciate people who take things from us.

8/10 Bueno

Jacob

Se hospedó 1 noche en abril de 2023
Respuesta de Nik el 3 may. 2023
Thank you for your feedback.

6/10 Aceptable

TERRY

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023