Cortinas blackout, tabla de planchar con plancha y cunas gratuitas
Ver disponibilidad

Opiniones sobre Best Western Grants Inn

2.5 out of 5
Best Western Grants Inn
1551 E Santa Fe Ave, Grants, NM

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 273 de 656 opiniones" "
Evaluación: 8 - Bueno. 209 de 656 opiniones" "
Evaluación: 6 - Aceptable. 85 de 656 opiniones" "
Evaluación: 4 - Mediocre. 55 de 656 opiniones" "
Evaluación: 2 - Terrible. 34 de 656 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Luis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Chido
Se hospedó 1 noche en marzo de 2023
Respuesta de Robert Delgado el 6 mar. 2023
Hi LuisThank you for your time with giving us a review. We will see you on your next visit.

8/10 Bueno

DEBRA

Bed was very comfortable.Hot breakfast appreciated.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Marylou

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice beds!!!!! Nice room.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient and very clean!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Dustin

Typical Best Western
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Joyce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a pet friendly hotel and there were lots of pets there. It’s an older property but it’s clean and well maintained. It felt very safe and the pet areas were well lit and safe.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The gentleman that checked us in was awesome very courteous and pleasant. Called to check and see if our accommodations were ok.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Donna

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Vanessa, Loveland

Se hospedó 1 noche en abril de 2024

8/10 Bueno

David, Kingman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

PATRICK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What was outstanding was the personnel. They were professional, extremely helpful and caring.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

teresa M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Brian, Castle Rock

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Betty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in was great! The front desk called to make sure everything was all right in our room. Very nice service!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Natalie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alexander was terrific at check-in. He assisted me with making a change and was very efficient.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Abby

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient, near gas and food breakfast with pool, hot tub, and fitness center… elliptical didn’t work properly and couldn’t get jets to turn on in hot tub, but otherwise a nice stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Robert el 10 mar. 2024
hi AbbyIt was a pleasure having you here with us. We look forward to your next visit. We thank you for the great reveiw

8/10 Bueno

Binkley

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was advertised to accommodate Tractor trailer and campers. They do not unless your pulling 20ft or less. Your expected to park on the street behind a fence, behind the motel. This street is the main in and out for a Walgreens. You are not able to see your camper. Other than this major misleading info, everything else was adequate.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Michael

Viajó con su pareja
Excellent
Se hospedó 1 noche en febrero de 2024
Respuesta de Roberto el 3 mar. 2024
Hi Michael Thank you for the review and staying with us here. Looking forward to your next visit.

10/10 Excelente

Serge, Sherbrooke

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sidney

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Philip

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 10 feb. 2024
Hello Rebecca We would like to thank you for giving us an opportunity to serve you. We thank you for this great review.

2/10 Terrible

Velma

Se hospedó 1 noche en febrero de 2024
Respuesta de Mgt team el 9 feb. 2024
Were you able to communicate any issue experienced, if any, by contacting the hotel front desk, while our guest? Generally, that is the best method for a favorable solution. If we are unaware of a guest experiencing an issue, we really do not have an opportunity to resolve even though we would prefer our guests to allow us an opportunity to resolve, if experiencing anything during your stay that is not quite right. Have a wonderful day Velma.

8/10 Bueno

Lou

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 6 feb. 2024
Hi Lou We appreciate you giving us this great review. It shows that our teams efforts are being recognized and with positive reassurance. Thank you once again.

8/10 Bueno

Tyler

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super nice staff. Bathroom door wouldn’t fully close
Se hospedó 2 noches en enero de 2024
Respuesta de Robert el 1 feb. 2024
Hi Tyler Thank you for taking time to give us a good review. Our Guests opinions matter to us.

8/10 Bueno

dianne

Viajó en grupo
Clean and friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 1 feb. 2024
Hi Dianne Thank you for your review. Pleasure having you with us. Thank you again.

10/10 Excelente

Claudia

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Channon

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 1 feb. 2024
Hi Channon It was a pleasure having you with us. Thank you for the great review. We appreciate you.

10/10 Excelente

Jessica

Le gustó: Estado de la propiedad e instalaciones
The young man that checked me in was absolutely helpful! He went the extra mile to ensure that my little girls n I were good.
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 1 feb. 2024
Hi Jessica Thank you for this wonderful review.We will share it with the young man.

10/10 Excelente

Norma L

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 28 ene. 2024
Hello Norma Thank you for this great review.We value our guests opinions. and appreciate seeing great review. We look forward to having back at our location. Thank you once again.

10/10 Excelente

Ken, Lincoln

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 22 ene. 2024
Hi Ken Thank you so much for this wonderful review. We look forward to your return. Thank you once again.

10/10 Excelente

Kay, Beaver Bay

Se hospedó 1 noche en enero de 2024
Respuesta de Rovert el 12 ene. 2024
Hi Kay We are glad your enjoyed your stay. We look forward to your next stay with us.

4/10 Mediocre

Cassandra

Viajó con su familia
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
No hot water. Too much noise.
They had no hot water in our room. It was tepid at best. I informed the front desk, but nothing was done. They said that the water heater for our room was shared with the laundry. It’s kind of scary that they’re washing their linens with barely lukewarm water. It was very noisy. Our room was by the laundry and we heard people talking and machines going all night. It was a nice big room, but otherwise not great.
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 12 ene. 2024
Hello Cassandra We here apologize for any inconvenience that arose during your stay with us. We are looking into this issue to rectify the the situation.Thank you once again.

8/10 Bueno

Garry

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Would stay there again
Completely adequate hotel for the money. Beds comfortable, rooms clean, water pressure great with plenty of hot water, breakfast great. Very quiet as well. Nice place to avoid big city problems.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 31 dic. 2023
Hello Garry It has been our pleasure to have you stay with us. We are looking forward to serving your traveling needs next time your in town. Thank you for your review.

10/10 Excelente

Bonnie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice
Great hotel for our one night stay. Comfy beds and very clean. Looks newly painted. Dog friendly. Full breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 29 dic. 2023
Hi Bonnie Thank you for the great review. we look forward to serving you on your next visit.

2/10 Terrible

Patricia

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is not a 8.5 property! The hotel is very well used . The bathroom stunk of sulfur , the rooms are not what is pictured. The dog area had so much poop in it you couldn’t even walk there . I wished I had picked another place to stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 31 dic. 2023
Hi Patricia We apologize for any inconvenience you may of acquired while the stay with us. We will do a thorough investigation and if issues; We will rectify them. We will hope to see you on your next visit.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Noisy and not the cleanest.
Noisier than average due to hard floors (can hear yelping pets for instance). Also, elevator having issues, causing it to beep incessantly too early in the morning. Room floor didn’t seem to be that clean—I could see shoe prints.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 29 dic. 2023
Hi Thank you for taking the time to give us a review. We apologize for any inconvenience that might of occured during your stay. We take pride in our customer service. We would like another opportunity to have you as a guest.

6/10 Aceptable

Garry

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Not special, but adequate.
Rooms were decent, cleanliness could’ve been better. Dried soda on table, hair in shower. Breakfast was awesome. Beds. Very comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 24 dic. 2023
Hello Gary We apologize for any inconvenience during your stay. We look forward to your next visit with us. We will be looking into these inconveniencesright away to rectify them.Thank you for the review.

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff when we checked in was super lovely. Friendly guy and kind.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 19 dic. 2023
Hi Theresa Thank you for your time giving us a great review. We appreciate our guest insight. We will be glad to see you on your next visit with us. Thank you once again.

8/10 Bueno

Melissa

Le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 15 dic. 2023
Hi Melissa Thank you for taking the time to give us this good review. We look forward to your next visit.

2/10 Terrible

Chris

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Robert el 7 dic. 2023
Hello ChrisThank you for your review. We would like to see you on your next visit through.

8/10 Bueno

Toni

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quick stay, but overall nice facility.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert el 7 dic. 2023
Hi Toni Thank you for your review. We will see you on your next visit.

8/10 Bueno

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A decent clean motel at a reasonable price. Front desk person was quick and efficient, not overly friendly but welcoming enough (he was busy). Room very clean. Comfy bed. Everything worked.
Respuesta de Robert el 4 dic. 2023
Hi James We would like to thank you for the time to give us a review. We will see you on your next visit through.

8/10 Bueno

Valarie Sandoval and Armando Correl by Scott Sterner The

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is in good condition, staff is very nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 4 dic. 2023
hello Valerie and Armando We would like to thank you for taking time to give us a review. We will see you on your next visit with us.

10/10 Excelente

john o

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good choice
We stayed one night on a road trip. The motel is brand new and very comfortable. Front desk person did not bother to tell me the username for Wi-Fi, necessitating a trip back to the separate check in desk building. Otherwise service was good. Breakfast hot and okay. Connecting rooms have space beneath door, so all noises transmit room to room. Toiletries very nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 18 nov. 2023
Hi John We appreciate taking time from a busy schedule to give us a great review. We do apologize for the inconvenience on the WiFi. We look forward to your next visit.Thank you once again for staying with us.

10/10 Excelente

Joyce

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms. Engineered wood floors in room. Pet friendly.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ribert el 17 nov. 2023
Hi Joyce Thank you for taking time out of your busy schedule to give us this great review. We look forward to seeing youon your next visit.

10/10 Excelente

Sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel. Clean and comfortable. Staff were very friendly and accommodating. On-site restaurant was great. Would stay here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 14 nov. 2023
Hello Sharon We Thank you for a great review. Our staff works really hard to please our guests From check in to check out. Thank you once again. We look forward to your next visit with us.

2/10 Terrible

Brent

Le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 14 nov. 2023
Hi Brent We apologize for any inconvenience or issues may of had while staying here. Please fill free to reach out to usand let us what we could do to make it a more pleasurable stay.

4/10 Mediocre

John

Viajó con su familia
Tired. Staff demeanor below what we would expect
Se hospedó 1 noche en noviembre de 2023
Respuesta de Robert el 10 nov. 2023
We value our guests and apologize for any inconvenience that may of occurred during your stay. We will be looking into this immediately. Thank you for your review.

6/10 Aceptable

Colten

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
The guy at the front counter wasn’t friendly at all and seemed like he was bothered or mad about something, either way, his bad attitude resulted in coming across as lazy, unenthusiastic, and half-hearted effort in performing his duties and interacting with incoming customers. Overall, not so welcoming.
Se hospedó 3 noches en octubre de 2023
Respuesta de Robert el 5 nov. 2023
Hi Colton We appreciate the review. We apologize for any inconveniences and or concerns that you may have while you were here. Thank you once again for your review