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Opiniones sobre WoodSpring Suites Grand Junction

2.5 out of 5
WoodSpring Suites Grand Junction
659 Market St, Grand Junction, CO

Opiniones

6,4
Evaluación: 10 - Excelente. 150 de 708 opiniones" "
Evaluación: 8 - Bueno. 184 de 708 opiniones" "
Evaluación: 6 - Aceptable. 144 de 708 opiniones" "
Evaluación: 4 - Mediocre. 106 de 708 opiniones" "
Evaluación: 2 - Terrible. 124 de 708 opiniones" "

7,6/10

Limpieza

7,4/10

Personal y atención

5,4/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Óscar Omar García

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cancelaron mi reserva
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 16 feb. 2024
Oscar , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 Terrible

Raúl Eduardo

Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 7 dic. 2023
Raul, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 Excelente

Adalberto

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 7 noches en septiembre de 2022
Respuesta de Maintenance el 26 sept. 2022
Thank you for your review.

4/10 Mediocre

Gerardo

No le gustó: Estado de la propiedad e instalaciones
No se iba a el agua
Se hospedó 1 noche en agosto de 2022
Respuesta de Gm el 25 sept. 2022
Thank you

2/10 Terrible

Mayra

Se hospedó 4 noches en julio de 2022

4/10 Mediocre

Marianela

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No volvería
Alquilamos habitación con cama matrimonial para 2 huéspedes y nos dieron una cama de plaza y media,no pudimos dormir.Había solo una toalla grande y 1 jabón, para 2 huéspedes. Había muchas moscas en la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de tjc el 19 jul. 2022
Thank you.

8/10 Bueno

Alejandro

Le gustó: Limpieza, personal y atención
Noche de aventura
Muy buen lugar la ubicación es excelente , para el precio es adecuado , excepto que se escucharon muchos ruidos por el pasillo y varias veces el as otro o cierre fuerte de puertas , dentro de la habitación está cómoda ya que cuenta con mini Cosina , microondas y nevera , volvería a este hotel sin duda 👍
Se hospedó 1 noche en octubre de 2021
Respuesta de TJC el 27 oct. 2021
Gracias!

10/10 Excelente

Angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Agradable
Muy bien
Se hospedó 7 noches en mayo de 2018
Respuesta de SJ el 15 jun. 2018
Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Excelente

Miguel angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
5 ESTRELLAS
EXCELENTE SERVICIO Y ATENCION
Respuesta de General Manager el 16 feb. 2017
Thank you for your comments. We are always happy to hear from our guests. We hope to see you again soon.

10/10 Excelente

Alejandro

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Respuesta de Kim el 17 jun. 2016
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with Hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

2/10 Terrible

Philip

No le gustó: Limpieza, estado de la propiedad e instalaciones
Skip this property. Not worth it.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Tami

No le gustó: Servicios, estado de la propiedad e instalaciones
The room was NOT at all what I expected looking at the photos. Bed was terrible. Room was noisy. Could hear people in the rooms & hallway. Asked to checkout early but wasn’t given a refund.
Se hospedó 13 noches en abril de 2024
Respuesta de management el 2 may. 2024
Tami , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

4/10 Mediocre

Richard

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Remote to TV Didnt work and the staff too busy to deal with it
Se hospedó 1 noche en abril de 2024
Respuesta de management el 26 abr. 2024
Richard , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

8/10 Bueno

Christophe

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Employees are nice and welcoming. Stove available but we had to buy utensils, plates, pot and pan to cook.
Se hospedó 3 noches en abril de 2024
Respuesta de management el 19 abr. 2024
Christophe , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Terrible

Rian, Phoenix

Se hospedó 1 noche en febrero de 2024
Respuesta de management el 28 mar. 2024
Rian , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Terrible

Tammy, Grand Junction

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not impressed. Property had a lot of pets staying in rooms and place was looking very run down. Would not stay here again
Se hospedó 1 noche en febrero de 2024
Respuesta de Dana GM el 4 feb. 2024
Dear valued guest, We thank you for your time in loving a review. Although we are going through a transition with new ownership and management. We are in the starting stages of upgrading the whole place. We do apologize for your experience. And will be using this time to make improvements where they are needed. Again thank you for your time and have a good day!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
WARNING!!
PLEASE IF YOU SEE THIS REVIEW DO NOT STAY HERE!! This hotel needs to reported. 100% a homeless encampment. People are living there and the hotel is a scam. I PRE PAID for a room there and they gave it to someone else! They showed me paperwork with my FULL NAME AND DOB all over it signed by SOMEONE ELSE. They let the stranger who got a FREE room paid by ME stay in it. This took forever for the person checking me in to figure out too?? He tried telling me I already checked in?!!! So once figured out they tried offering me another room and I could not even fathom staying there any longer after standing in the lobby for a good half hour visualizing the people staying there. They would all stand right outside of the building right next to the entrance and chain smoke cigarettes. So fair warning you’re gonna choke while entering the building. Everyone coming in and out was 100% on drugs or homeless. A lot of them had dogs/puppies as well? It smelt terrible, and overall felt incredibly unsafe! I was very surprised by this considering where it is located in GJ. I had no idea what I just got myself into. Was caught very off guard. Got myself into a different hotel instead for the night. If I could give this place a -100/10 I WOULD!
Se hospedó 1 noche en enero de 2024
Respuesta de Dana-GM el 16 ene. 2024
Dear value guest we thank you for taking the time to leave a review. We will use this as a time to improve where we can. Again thank you for your time and we apologize for this experience.

2/10 Terrible

Marti

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This hotel was awful. It was dirty. I had to pull the lady from outside, smoking cigarettes to get me signed in. I only stayed for about an hour kids running up and down the halls dogs everywhere it was just unbelievably horrible.
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 8 ene. 2024
Marti, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience

10/10 Excelente

Angelique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en diciembre de 2023
Respuesta de Management el 2 ene. 2024
Angelique, Thank you so much for the great review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

4/10 Mediocre

Ivan

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
I don’t like to see lots of human hair, dogs and cat hair on the sheets and pillows covers the floor looks like it’s been out of mopping for few days
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dana GM el 18 dic. 2023
Dear valued guest, Thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Thank you again for your time. We hope in the future we can change your mind.

2/10 Terrible

Noemi

Viajó con su familia
No le gustó: Servicios
Bed was too small, room smelled like marijuana. Did not look like the pictures, at all. It felt like if it was a homeless encampment, and did not feel safe.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dana GM el 18 dic. 2023
Dear valued guest we thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Hope you have a good day!

10/10 Excelente

Dwight

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 14 noches en noviembre de 2023
Respuesta de Management el 26 nov. 2023
Dwight, thank you for the great review. Your feedback is important to us and we will use it to create a better guest experience.

10/10 Excelente

Vicky

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de Management el 8 nov. 2023
Vicky, Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

2/10 Terrible

Amber

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 14 noches en octubre de 2023
Respuesta de Management el 3 nov. 2023
Amber, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

8/10 Bueno

Cesar

Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 18 oct. 2023
Cesar, thank you for the review! We appreciate the feedback!

10/10 Excelente

Toylece

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
THANKS CLAYTIF
Claytif has Amazing Customer services he made sure my husband was able to check in later passed 12 A.m considering that my husband is a truck driver we can never assume what are actual check-in time will be but claylif told us he will work with us the best he can as long as my husband checks out at 11a.m we will be fine. Claytif really should be recognize for his great efforts and his wonderful customer service skills I just want Claytif to know that h&t Logistics appreciates everything he's done and I hope this company appreciates him just as much as we do thanks Claytif you Rock 🎉
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 27 oct. 2023
Toylece, thank you for the great review and comments. Your feedback is important to us and we will use it to create a better guest experience.

6/10 Aceptable

Vanessa

Se hospedó 1 noche en septiembre de 2023
Respuesta de Dana GM el 2 oct. 2023
Dear Valued guest your feedback is important to us. We thank you for leaving a review. We will be taking this time to make improvements where they are needed. Again thank you for you feedback and have a good day.

2/10 Terrible

Natosha

Le gustó: Personal y atención
No le gustó: Limpieza, servicios
My room was very dirty. The bed had blood on the mattress, the floor looked like it had not been swept at all, the bathroom wall had what looked like lipstick on it and the shower was far from clean. I was given a room by the stairwell and could hear ppl coming up and down it all night long. There were ppl hanging out smoking in front of the door and the side door that was by my room. They were smoking pot as well.
Respuesta de Dana el 29 sept. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review. we will be taking this time to make improvements were they are needed. Thank again for your time!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stay here, unclean.
The room was absolutely disgusting. The bedding was dirty and didn’t seem like it had been changed. The floor was gross there were fries and a dirty sock. The fridge was a mess and there was a half drank soda still in there from the previous person. It smelled horrible. If it hadn’t been the middle of the night we would have gone somewhere else.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dana GM el 25 sept. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review. We would hope you had let us know in time to be able to fix the issue at hand. Neither here nor there. We will be using this time to make improvements where they are needed. Next time please let the front desk know so further accommodations could take place. Hope you have a good day and again thank you for your time.

4/10 Mediocre

Tonya

Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 15 oct. 2023
Tonya, thank you for the review. We appreciate the feedback and will use to create a better guest experience.

6/10 Aceptable

William

No le gustó: Servicios
I liked that is wasn't far from dining options. What I didn't like was that there were no trash cans in the room, and nothing to cook or eat with in the kitchenette.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dana GM el 18 sept. 2023
Dear valued guest your feed back is important to us. We thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Thank you again and have a good day

2/10 Terrible

Tennille

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There are leople living here and it is never quiet. Loud music. Loud people. Literally from 1:30AM-3:30AM the person above us was moving furniture around. Someone else had a huge stereo system connected to a video game that they were playing beginning at 1AM. Children crying and playing at 11pm. Cigarette burns in the sink. Dirty light switches. Trash under the bed. Double bed?!? Not a queen. Microfiber sheets that were hot as hell. The list goes on and on. DON'T STAY HERE OF YOU ACTUALLY WANT TO SLEEP!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dana GM el 18 sept. 2023
Dear valued guest your feedback is important to us. We will be using this time to make improvements where they are needed. Thank you again and we hope you have a good day!

2/10 Terrible

Paul

Se hospedó 1 noche en agosto de 2023
Respuesta de Dana GM el 15 sept. 2023
Good morning valued guest your feedback is important to us. We want to thank you for taking the time to leave a review. we will be using this time to make improvements where they are needed. Again thank you for your time and we hope we get the chance in the near future to change your mind. Have a good day!

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
They dont tell you that you have to pay to park and that they are just gonna charge you without telling you about that.
Se hospedó 1 noche en agosto de 2023
Respuesta de Dana -GM el 31 ago. 2023
Dear valued guest we do not charge to park. If your a registered guest it's free parking. Clearly stated in our reg card. We thank you for your time and leaving a review. Your feedback is important to us. Have a good one!

8/10 Bueno

Donna

Le gustó: Limpieza, estado de la propiedad e instalaciones
Convenient for what I needed. Thankfully I did bring my own plate, bowl and silverware since none were included in kitchenette.
Se hospedó 4 noches en junio de 2023
Respuesta de Dana -GM el 9 ago. 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. We hope to see you again. Have a good day!

2/10 Terrible

David

No le gustó: Limpieza, personal y atención, servicios
On our arrival we waited 15 minutes before a staff member came to the front desk to check us in. We had a four day stay and our room was not cleaned even once, when we requested new towels we were told to bring our old towels to the front desk first. Our bed ‘ supposedly ‘ a double was a simple pull out and probably was a double but it was a fold up bed with a very thin and worn mattress. We will NEVER stay here again!
Se hospedó 4 noches en agosto de 2023
Respuesta de Dana -GM el 9 ago. 2023
Dear valued guest your feedback is important to us. We will be taking this time to make improvements where they are needed. Thanks for taking the time to leave a review. We hope you can give us a 2nd chance to change your mind. We are in the middle of a huge transition ownership and management. Slowly but surely upgrading every way possible

4/10 Mediocre

Benito

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The whole hotel smelled like cigarettes, and the people staying there were so loud and were slamming doors constantly. The staff was very friendly and helpful. But I wouldn’t stay there again.
Se hospedó 2 noches en julio de 2023
Respuesta de Dana -GM el 31 jul. 2023
Dear valued customer your feedback is very important to us. We will be taking this time to make improvements where they are needed. Thank you for taking the time to leave a review. Have a good day!

2/10 Terrible

Frederick

Booked a room with 2 beds and got confirmation from Expedia. When I arrived and checked in and went to room there was only 1 bed. Went back to desk and they said expedia only indicated I wanted a 1 bed room. I left and went to the Candlewood Suites. Upon leaving the gentlemen behind the desk said that Expedia would contact them about room. Expedia did contact them and they said no problem with reservations, must have been someone else answering the phone. I had to go to credit card company to try to get my money back. Not happy with expedia or Woodspring Suites!!
Se hospedó 2 noches en julio de 2023
Respuesta de Dana -GM el 31 jul. 2023
Dear value your guest your feedback is very important to us. We will use this time to make improvements where they are needed. Thank you for taking the time to leave a review. Have a good day!

6/10 Aceptable

Jason

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Dana -GM el 20 jul. 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. Hope you have a good day!

6/10 Aceptable

Jan

Se hospedó 1 noche en julio de 2023
Respuesta de Dana -GM el 11 jul. 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. We will be taking this time to make improvements where they are needed. Thank and have a good day!

4/10 Mediocre

Katie

Viajó con su pareja
Le gustó: Personal y atención
I’ve never stayed in a hotel that didn’t have a coffee maker! There wasn’t any breakfast option, no pool or hot tub, and the room looked like it had been recently gutted and hurriedly put back together again. It had been cleaned but was not clean. At least the full sized bed was comfortable and the front desk guy was pleasant!
Se hospedó 1 noche en julio de 2023
Respuesta de Dana -GM el 5 jul. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review and will be taking this time to make improvements where they are needed. Hope you have a good day!

6/10 Aceptable

Vic

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Needs improvement.
Hotel was reasonably priced but cleanliness was not acceptable. Lots of pet hair in the room, under the bed. Bathroom was not clean, requested cleanings 3 times and no one showed. Stayed 3 weeks for business. It would be smart to keep floors separate for residence with animals vs non. Passageways had animal feces not regularly moped. Stairways had animal feces and stairs had lots of filth. Staff were friendly.
Se hospedó 19 noches en junio de 2023
Respuesta de Dana -GM el 3 jul. 2023
dear valued guest your feedback is important to us thank you for taking the time to leave a review and we will use this time to make improvements where they are needed.

2/10 Terrible

Jasen

Se hospedó 1 noche en junio de 2023
Respuesta de Dana -GM el 26 jul. 2023
Dear valued guest your feedback is important to us. Thank you for your time have a good day!

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Uncomfortable, very run down, smelly, and noisy.
Se hospedó 1 noche en junio de 2023
Respuesta de Dana -GM el 26 jun. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review and will be using this time to make improvements where they are needed. Thanks again and have a good day!

2/10 Terrible

Heather

No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en junio de 2023
Respuesta de Dana -GM el 26 jun. 2023
Dear valued guest your feed back is important to us. We will be taking this time to make improvements where they are needed

6/10 Aceptable

Matthew, Fruita

Le gustó: Personal y atención
No le gustó: Limpieza
Room wasnt as clean as it could have been, can smell cig smoke.
Se hospedó 3 noches en junio de 2023
Respuesta de Dana -GM el 22 jun. 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Thanks again and have a wonderful day!

2/10 Terrible

Deanna

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place is horrible! UNSAFE for a lone female traveler. Most of the residents there are smoking/taking drugs. The inside of this place smelled of weed, body odor, animal pee, and an unknown but very obvious illicit drug smell. Better yet? There's a hidden NO REFUND POLICY!!! STAY AWAY. Wasted 500 dollars and still refused to stay for the week it was so bad.
Se hospedó 7 noches en junio de 2023
Respuesta de Dana -GM el 19 jun. 2023
Dear valued guest your feedback is important to us. We apologize for any inconvenience. And will be using this time to make improvements where they are needed. Again thank you for your time.

6/10 Aceptable

BRIAN

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Dana -GM el 18 jun. 2023
Dear valued guest your feedback is important to us. We will be using this time to make improvements where they are needed. Thanks and have a good day!

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible experiance definatly would not recommend
Charged my credit card and then cancled my reservation at 2 pm when check in was not until 3 pm. Never recieved a notice that the reservation was cancled. Called 2 days before and confirmed and then on the way. Showed up later that night and the window was closed down, locked and the attendant was sleep in the back, had to use the house phone to wake him up and he didnt want to help at all. Only said we didnt have a room as they cancled it at 2 pm that day. Told hin my card was charged and he arrgued with me that it was not. He then came an opened the window looked up the reservtaion and say nope we cancled your room and we are full so dont know what to tell you, then shut the window and we left to find another place to stay. We had just drove 11 hours for a family emergency and just wanted to get to our room. Lets just say as soon as you pulled into the parking lot it was not inviting nor felt safe. We ended up going across the street to another hotel and they were very hospitible and they were able to get us a room for our stay. I will be giving them a reivew as they actully cared and were willig to help with the inconvient situation.
Se hospedó 2 noches en junio de 2023
Respuesta de Dana -GM el 14 jun. 2023
Dear valued guest, I would like to know who you delt with so I can address my employee correctly. Also I do apologize for this situation. Your feedback is very important to us. I will be using this time to make improvements where they are needed. thanks again for your time.

4/10 Mediocre

Victoria, Denver

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Seems like this property is used mostly as long-term housing for folks. That’s fine if you just use it as that; not so fine if you are charging $150/night and the hotel is gross and really loud.
Respuesta de Dana -GM el 12 jun. 2023
Your feedback is important to us. We will be taking this time to make improvements where they are needed. Thanks and have a good day!