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Opiniones sobre Comfort Suites

2.5 out of 5
Comfort Suites
228 Lake Street, Grand Island, NE

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 253 de 302 opiniones" "
Evaluación: 8 - Bueno. 32 de 302 opiniones" "
Evaluación: 6 - Aceptable. 11 de 302 opiniones" "
Evaluación: 4 - Mediocre. 3 de 302 opiniones" "
Evaluación: 2 - Terrible. 3 de 302 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ivan

Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good very good ❤️❤️❤️🥰😁😁😁😁😁😁😁🙏🙏🙏🙏🙏🙏😁🙏😁😁😁😁😁🙏🙏😁😁😁😁😁😁😁😁😁😁😁😁
Se hospedó 3 noches en diciembre de 2020
Respuesta de Andrea el 11 dic. 2020
Thank you! We are glad you enjoyed your stay. Please come see us again sometime!

10/10 Excelente

audrey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
😊
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Sherri Andrews el 16 may. 2024
Thank you for your feedback regarding your recent stay at our hotel. We always love receiving positive input, and are happy to see that you enjoyed your visit with us. Hope to see you again very soon!

10/10 Excelente

Kathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Place! Spotless, comfortable and perfect for our overnight stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sherri Andrews el 13 may. 2024
Hello Kathy,Thank you for your wonderful compliments. It is a delight to hear that you enjoyed a clean and comfortable stay with us. We hope that you will stop and see us again in your future travels!

10/10 Excelente

Shevonda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property, everything was good. Friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sherri Andrews el 13 may. 2024
Thank you Shevonda, for your very kind words regarding your recent stay at our Grand Island, Comfort Suites. We are happy to hear that everything met your expectations, as our guests satisfaction is important to us. Hope to have you stop back to see us again in the future!

10/10 Excelente

Jerry D, Sugar City

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Sherri Andrews el 21 may. 2024
Thank you for taking the time complete our survey regarding your recent stay at our hotel. We always appreciate positive input, and truly hope you will stop back again and see us again!

10/10 Excelente

Cesar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Sherri Andrews el 6 may. 2024
Hello Cesar,Thank you for taking your time to leave a review regarding your recent visit at our Grand Island, Comfort Suites. Your positive feedback is very much appreciated. Hope to have you stay with us again soon!

10/10 Excelente

Misty

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property, clean and new. Good location.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Kim

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Late on confirming reservation/ 5 calls so far to cancel
Se hospedó 1 noche en abril de 2024
Respuesta de Sherri Andrews el 27 abr. 2024
Hello Kim,We spoke to you about cancelling your reservation but explained the terms and conditions. You made the reservations through Expedia, and they were to contact us to let us know what they would like to do regarding a refund. We never heard back from Expedia. Sorry for your problematic experience. We will provide a refund to Expedia if they call us letting us know they are allowing a refund for you, as you had paid Expedia for your stay.

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Looks brand new! Rooms are extremely large clean and comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Sherri Andrews el 23 abr. 2024
Hello Thomas,Thank you for the wonderful compliments regarding your recent stay at our Grand Island, Comfort Suites! We are thrilled to hear that you enjoyed your recent visit with us. Hope you will choose to stop back and see us again if you get the opportunity!

8/10 Bueno

Amy, Gothenburg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Sherri Andrews el 23 abr. 2024
Thank you Amy, for taking the time to leave us your feedback regarding your recent stay at our hotel. We sincerely hope that you enjoyed your visit, and will stop and see us again very soon!

10/10 Excelente

Christine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay, very clean, highly reccomend
Se hospedó 1 noche en marzo de 2024
Respuesta de Sherri Andrews el 11 abr. 2024
Hello Christine,Thank you for your positive feedback. It is always a pleasure to hear that our guests enjoyed a clean and comfortable stay with us. Your recommendation to other travelers is very much appreciated! Hope to see you again soon!

10/10 Excelente

Marc, Omaha

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Cassie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sherri Andrews el 7 abr. 2024
Hello Cassie,We appreciate your feedback. Hope you enjoyed your recent stay with us, and that you will choose to visit us again if your travels bring you back our way!

10/10 Excelente

Sheryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place!
Se hospedó 2 noches en marzo de 2024
Respuesta de Sherri Andrews el 9 abr. 2024
Hello Sheryl,We appreciate your positive feedback regarding your recent stay at our Comfort Suites. We are delighted to hear that you enjoyed your visit with us and hope you will stop back and see us the next time your travels bring you back our way! Best Regards

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great new property that's clean convenient and comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sherri Andrews el 9 abr. 2024
Hello Erin,Thank you for your wonderful compliments regarding your stay at our hotel. We are always happy to hear that our guests had a clean and comfortable visit with us! Hope to have you return if your travels bring you our way in the future!

10/10 Excelente

AMBER

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Very nice staff. Breakfast needed a little work but otherwise great hotel!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Amanda

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was clean. Staff was helpful and polite. We stayed during a busy weekend, but you wouldn’t have know by how clean it was.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sherri Andrews el 18 mar. 2024
Hello Amanda,We are delighted to hear that you enjoyed staying with us this past weekend! Your compliments are very much appreciated, as we strive to provide our guests with a clean and comfortable hotel experience. Hope we will see you again soon!

10/10 Excelente

Aleisha

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were there for wrestling and they allowed kids to have fun. If kids were being rowdy they approached and asked nicely if we would mind taking care of it, which of course we did. Appreciated how they weren’t rude about it. Allowed parents to be in the lobby at night and also if we got rowdy they approached in a respectful manner versus getting angry and rude.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Tom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sherri Andrews el 14 mar. 2024
Thank you Tom for choosing to stay with us at our Grand Island, Comfort Suites. We are pleased to see that your visit was a success. Hope to see you again soon!

10/10 Excelente

Amy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Chantel was the staff that checked us in and was extremely friendly, knowledgeable about the area and welcoming!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sherri Andrews el 11 mar. 2024
Thank you Amy for your kind compliments! We agree with you. Chantel is truly a great asset to our front desk team! It is nice to hear that she took good care of you while you stayed with us. Hope to have you back if your travels bring you our way in the future!

10/10 Excelente

Trent

Se hospedó 3 noches en marzo de 2024
Respuesta de Sherri Andrews el 12 mar. 2024
Hello Trent,Thank you for taking time out of your day to leave us this wonderful 5/5 review. We are pleased that you enjoyed your stay with us! Hope you will stop and see us again soon!

10/10 Excelente

Susan, Broomfield

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed in a handicapped accessible room per request. I figured there would be a zero entry shower, but it was a regular sized tub with grab bars and a flip down seat. Outside of the bathroom area was the vanity area which was not at wheelchair level. But the strangest thing was that the lights to the bathroom and vanity area were on the same switch. So if you had to get up during the night and turn on the bathroom light, the whole room was illuminated. Otherwise a very nice facility. Clean, well kept, friendly staff, decent breakfast.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Sherri Andrews el 11 mar. 2024
Hello Michelle,Thank you for taking time out of your day to leave a review regarding your recent stay at our Grand Island, Comfort Suites. We are always happy to hear that our guests enjoyed a clean and comfortable visit with us. Hope you will choose to return to see us again if you travel back our way!

10/10 Excelente

Trent

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing I didn’t like about this hotel is breakfast hours were pretty late and they didn’t have grab-and-go items for early risers.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sherri Andrews el 27 feb. 2024
Hi Trent,Thank you for your feedback regarding your recent stay with us. Sorry you were disappointed about our breakfast hours. If you stop back we always offer to go breakfast bags kept cold in our market place refrigerator. They are available 24/7. Hope you will choose to return. We would love the chance to host you again. Best Regards!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel was in great shape, looked new and the bed was super comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sherri Andrews el 27 feb. 2024
Thank you for your kind compliments regarding your recent stay with us. We are happy to hear that you enjoyed a comfortable stay with us! Hope to see you again very soon!

10/10 Excelente

Cristin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Sherri Andrews el 23 feb. 2024
Hello Cristin,Thank you for taking time out of your day to complete this survey regarding your recent stay at our hotel. We are pleased to see that you enjoyed your visit. Hope to see you again soon!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Clean but unprepared
I cannot understand why a room booked for five people does not have bedding and towels for five people. Hotel was clean, and breakfast was good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sherri Andrews el 20 feb. 2024
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your stay in any way. Our apologies for the inconvenience of having to retrieve extra bedding and towels for your room. Hope that overall you enjoyed your stay with us. We Look forward to making progress to your future stay!

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and updated. Nice showers.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sherri Andrews el 27 feb. 2024
Hello Paul,Thank you for your kind comments regarding your recent stay with us. We are pleased to hear that you enjoyed a clean and comfortable visit with us! Hope to see you again soon!

10/10 Excelente

Milton

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Mary Beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Please add another treadmill to the fitness room.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Richard, Omaha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stopped at Comfort Suites as we were driving across I80 through Nebraska. The property was a few miles north of the interstate, but reasonably convenient. It was clean and comfortable, although the parking lot still had some snow and was slippery in the morning.
Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 27 feb. 2024
Thank you Richard,We appreciate your kind words regarding your recent stay at our Grand Island, Comfort Suites! We are pleased to hear that you found our hotel was conveniently located and was clean and comfortable as well! We sincerely hope you will stop back and see us again in your future travels. Best Regards!

8/10 Bueno

Toninette, Lincoln

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay, breakfast was a little to be desired. Hot tub was very small and one family dominated it the entire hour we were in pool area
Se hospedó 2 noches en enero de 2024
Respuesta de Sherri Andrews el 29 ene. 2024
Hello Amanda, Thank you for your feedback. We are happy to hear that overall you had a nice stay at our hotel. I am sorry to hear that our breakfast and pool and hot tub were a disappointment for you. We hope that you will stop back and give us another chance to win you over.Best regards,

10/10 Excelente

Isaiah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Sherri Andrews el 26 ene. 2024
Thank you Isaiah, for your wonderful feedback. We very much appreciate the perfect score you provided. So glad you had a pleasant stay with us! Hope to have the opportunity to welcome you back soon!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful stay
We’ve stayed in a lot of hotels - this experience was one of the best ever. Great breakfast, wonderful people and super accommodating!
Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 26 ene. 2024
Hello James,Thank you for all of your wonderful compliments regarding your recent stay at our hotel. We are very happy to hear that you enjoyed your recent hotel experience with us, and hope to have you stop back to see us again soon!

10/10 Excelente

Jon

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel nice staff priced high but better then their competitors
Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 26 ene. 2024
Hello Jon,Thank you for choosing to stay at our Grand Island, Comfort Suites. We are happy to hear that our staff impressed you, and that you enjoyed your recent visit with us. We hope that you will stop back and see us again in your future travels!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place to stop overnight
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kathy J

Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 20 ene. 2024
Thank you Kathy, for your feedback. We appreciate your wonderful 10/10 rating regarding your recent stay with us!Hope to see you again soon. We would love the opportunity to welcome you back!

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 16 ene. 2024
Thank you for choosing to stay with us Scott. We very much appreciate your feedback. Your score shows us that you enjoyed your experience with us. Hope to see you again soon!

8/10 Bueno

Rebecca

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 16 ene. 2024
Hello Rebecca,Thank you for staying at our hotel. We appreciate and value your feedback! We hope to see you again soon!

10/10 Excelente

Billi

Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 20 ene. 2024
Hello Billi,We are delighted that your recent stay at our Comfort Suites, Grand Island was a success! Hope to see you again soon!

10/10 Excelente

trenton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in great breakfast options
Se hospedó 1 noche en enero de 2024
Respuesta de Sherri Andrews el 16 ene. 2024
Hello Trenton,We are delighted that you enjoyed your stay with us. Glad to hear that your check in was easy, and that you liked the breakfast choices we offer. Hope you will stop back and see us again soon!

10/10 Excelente

Edwin, Sioux City

Se hospedó 2 noches en diciembre de 2023
Respuesta de Sherri Andrews el 16 ene. 2024
Hello Edwin,Thank you for choosing our Comfort Suites for your recent stay in Grand Island. We appreciate your 5/5 rating and look forward to having you back again!

10/10 Excelente

Kirstie

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cameron

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sherri Andrews el 20 ene. 2024
Thank you for choosing our Comfort Suites for your recent stay in Grand Island! We appreciate your 5/5 rating and look forward to seeing you again!

8/10 Bueno

Linda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sherri Andrews el 16 ene. 2024
Hello Linda,Thanks for staying with us. We appreciate your valuable input. Hope you will choose to stay with us again soon!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Potentially a good stay
Hotel was very clean and comfortable bed. They need proper pillows though. Very uncomfortable. Room was a little noisy too from outside and adjoining rooms. Need thicker walls.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sherri Andrews el 23 dic. 2023
Thank you for your feedback. We are happy to hear that you enjoyed a clean and comfortable stay. Sorry to hear that the pillows we provided were not to your liking, and that the room was noisy. We will use your input to make improvements for our future guest's experience. Hope to see you again soon!

2/10 Terrible

Macy

Le gustó: Limpieza
we were there for 1 night . when we went to check in we got a room when we got up there it was someone else room we walked into their things . told the lady the we got a different room only to have the keys not to work had to set in the hallway for 30 min . we finally ended up with a 3 room 1:45 after getting there lady told us we would receive a discount due to the issue and we said okay but since we paid infull on here no discount. but it don’t get back the time of trying to get a room with a really tired 10 month old baby .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sherri Andrews el 20 dic. 2023
Hello Macy,Thank you for your feedback regarding your recent stay. Our guest satisfaction is very important to us. We apologize for the inconveniences you experienced as our guests. We will make every effort to to ensure that these issues will not persist. We hope you will return and give us a chance to provide you with the best travel experience possible. Sincerely