Hi Katherine Many Thanks for the rating and taking your time to attend to it. Grateful for your kindness.

Hi Kathleen Wow, many thanks for the great review and really appreciate for your positive comments. Looking forward to serve you again in the future. Thank you

Hi thereThank you for taking the time to review us. I'm sorry as I do not quite understand what you meant there exactly but I guess it was about laundry detergent. Actually, we do not use detergents excessively as our laundry system is automated. It is periodically checked and adjustments are done to maintain the right balance. However, thanks for letting us know so that we can pay more attention and get it checked by our technician next time and apologies for the inconvenience. Last but not the lease I appreciate for your positive comment as well. Thank you

Hi there Thank you for the rating. Thank you for choosing us for your future stays as well. Just outside of the room next to the office gets busy till noon due to check outs and not during night or any other time. Will ensure that we will book a room from far end next time. Thank you for taking your time to review us positively and appreciate it.

Hi Kathleen Wow, Thanks so much for your great comment and rating us generously. I truly believe that you had a wonderful stay with us. Hope to see you again at our Inn.Thank you

Hi Tim Thank you taking your time to review us. Looking forward to serve you again in the future.

Hi ToddThank you for the rating and thank you for taking my call too. Glad that you had a comfortable stay. Hope to see you again at Grand Forks Inn.

Hi thereThank you for the rating and appreciate your positive comments. Looking forward to serve you again at Grand Forks Inn.

Hi Kathy Many thanks for the rating and really appreciate itHope you had an enjoyable stay. Looking forward to welcoming you again in the future.

Hi thereFirst of all I would like to apologize for any inconvenience caused. It is noted that you have checked in the evening around 5.20pm to a pet friendly room, ground floor room and checked out around 9.30pm. Please note that this is a roadside motel with nature and small beetle-like insects can be coming in/out with the opening of the door which is not possible to avoid totally and they are not harmful at all. Also kindly note that it is not a strange incident for us or even for other motels in Grand Forks as no one can completely get away from the natural environment with motel setup. However, when you informed this to the front desk, you were immediately offered a new room to ensure a comfortable stay. But you have not accepted the offer and have requested for a check out. Further, you have not even requested a free cancellation at the time of check out as we offered you another room. Honestly, it is confusing as to why you rejected the offer to move into another room. Anyway it is sad to note that it was not mentioned in this review that you were offered a different room to make yourself comfortable. Also it was noted that you have added another point as the room had a musty smell but this was never mentioned before at any point and I can guarantee that no rooms have any bad/musty smell. I believe it is not fair for us to get blamed for not handling the situation, because even if the assigned room was used for 4 hours, a new room was offered, but unfortunately the offer was rejected. Also, you have mentioned it as terrible in your review, but I would like to request you to check our reviews as we have always been rated highly with positive comments. We would have been happy if we were allowed to correct the situation to ensure a comfortable stay as we always value our guests' experience at Grand Forks Inn and also we regret and apologize for any inconvenience caused.

Hi thereThank you for the rating. Appreciate it.

Hi thereMany thanks for the rating and really appreciate positive comments. Trust that you had a comfortable stay and Hope to see you around again soon.Thank you

Hi JamesThank you for the rating and for the amazing comment about us. Truly appreciate it.

Hi ShermanThank you for the rating and that's wonderful to hear back from our guests. Many thanks for taking your time to spread positive comments about us. Really appreciate.

Hi Wayne & PaulineThank you for the rating and we are so delighted to hear that you had a wonderful stay with us. Truly appreciated for taking your time to leave us a positive comment. Thank you

Hi RonaThanks for the rating and appreciated.

Hi thereThank you for the rating. Hope that you had a comfortable stay. Hope to see you again.

Hi MatthewMany thanks for the rating and for your kind review.Hope you had a lovely stay with us.Thank you

Hi TaraMany thanks for the rating and for comments.Truly appreciated.

Hi thereThank you for the rating. Hope that you had a comfortable stay. Hope to see you again.

Hi KristyMany thanks for the rating and really appreciate for taking your time. Hope you had a comfortable stay with us and trust that you will choose to stay at Grand Forks Inn for your future accommodations needs here in Grand Forks.Thank you

Hi BernieThank you for the rating and for positive comments.Appreciate it

Hi thereThank you for the message.We are happy to mention that we do continuous maintenance and renovations to keep up with the standards and that is one of the reason why we have been rated 8.2 by our valued guests on Expedia. Thank you for staying at Grand Forks Inn.

Hi KathleenThank you for the rating and appreciate your positive feedback.Happy to hear that you had a nice stay. Thank you

Hi MarkThank you for the rating and highly appreciate your positive comments.

Hi thereThank you for the rating.

Hi CassieThank you so much for the rating and truly appreciate it.warm regardsGrand Forks Inn

Hi BettyThank you for the feedback and appreciate it.Have a blessed day!Take care

Hi ConnieThanks for leaving a note for us. Please note that we value your patronage as a repeated guest undoubtedly but in the meantime we have to follow the policies as well. If you have informed 48hours prior to the check in, you get it cancelled for free. Apologies on the inconvenience anyways. Thank you for being frequent guest at Grand Forks Inn.

Hi ArhanThank you for the rating and for the feedback. We regret to hear about the heater problem.We would have done a quick fix if the front desk was informed of the heater issue as we would like to ensure the maximum comfort for the guests. Apologies if you were uncomfortable during your stay.

Hi thereThank you for choosing to stay at Grand Forks Inn. Our motel gets vouched for its cleanliness by most of the guests when rating us and sad to note your review. Also our maintenance in rooms are done on a regular basis to ensure maximum comfort for our valued guests. Anyhow, thank you for letting us know your concerns and that helps for us do more better. Appreciate your time and hope to see you again at Grand Forks Inn.

Hi Philip/ChrisRegret to note on the rating and we tried getting through to you to understand what really made your stay uncomfortable as you have stayed 2 nights and no complaints received during your stay. We would have been more happier to address if we knew any concerns and ensure an enjoyable stay with us.

Hi thereThanks for the rating and honestly appreciate your feedback. Unfortunate incidents like that happens as rare cases. However, we would do the best to ensure that all our guests are taken care of and provided the maximum comfort. Thank you

Hi TaraMany Thanks for the rating and for your kind words. We would love to have you here again for an enjoyable stay.

Hi thereThank you for taking your time rating and letting us know your concerns. I regret to note your comments and I apologize on that. But just to mention we do not have any issues in our rooms as you stated and I believe that we would have addressed your concerns if you had informed the front desk while you were in house to ensure more comfort for you as you are our valued guest. Also I would like to mention that we are planning to improve on our continental breakfast too. Once again, I appreciate your comments as we take it positively for future improvements. Thank you

Hi DianeThank you for taking your time to rate our property. I noted that you have stayed here with us twice and I wonder if you had any concerns while you were in-house. I kindly request to let the front desk knows if you happen to have any concerns so that we can look into those to ensure maximum comfort for you. Thank you for choosing Grand Forks Inn for your stay in Grand Forks.Thank you

Hi Doreen Many Thanks for the rating and truly appreciated it.Thank you

Hi JeffThanks for the rating and for your fabulous comments which motivates us to improve more on our service to make our valued guests comfortable at Grand Forks Inn.Much appreciated.

Hi Suzanne Wow, Thank you so much for your rating and for your comment "Easy". Looking forward to serve you again at Grand Forks Inn.

Hi Leisa Many thanks for the rating and glad to hear that you enjoyed your stay.

Hi DeborahSincere apologies and this is an unusual comment out of comments which always talks about hygiene and cleanliness in our rooms.We will investigate this matter and thank you for sharing your comments.

Hi MariaThanks for the rating and appreciate it.

Hi Adriana Thank you for the rating and we are hoping to improve on our continental breakfast. Appreciate your time on rating and hope to see you again at Grand Forks Inn.

Hi Jurgen Thanks for the rating and appreciated on your positive comments. Hope to serve you again in the future.

Hi Daniel Thanks for the rating and appreciated on your positive comments. Hope to serve you again in the future.