Exterior

Reviews of Days Inn by Wyndham Grand Forks Columbia Mall

2 out of 5
Days Inn by Wyndham Grand Forks Columbia Mall
3101 S 34th Street, Grand Forks, ND

Reviews

7.4

Good

Rating 10 - Excellent. 240 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 224 out of 1000 reviews" "
Rating 4 - Poor. 118 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast attentive friendly front desk person
Stayed 1 night in May 2024

6/10 Okay

Peter

Traveled with partner
The bed was hard as a rock and had a horrible sleep. Won’t go back just because of that
Stayed 1 night in May 2024

6/10 Okay

Francene

Stayed 1 night in Apr 2024

4/10 Poor

Becky

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is not well maintained. The room was clean enough. Weirdly, the shower head and sink counters were quite low. The hot tub was cloudy and needed a lot of water (level was below the jets) so we didn’t go in. The pool area is outdated. The breakfast was standard, no fresh fruit available. Check in was easy, staff very friendly. Overall would not visit again
Stayed 1 night in May 2024

8/10 Good

Nichole

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has everything you need for a quick stay and was clean and comfortable. Good mid range hotel.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 3 May 2024
Dear Nichole, Thank you for your review we appreciate you taking the time to let us know how we are doing. We look forward to seeing you again soon!!

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michele Hayes on 3 May 2024
Dear Sheila, Thank you for the great score on your stay We look forward to seeing you again soon!!!

4/10 Poor

Mohamed-Amine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michele Hayes on 3 May 2024
Dear Mohamed, I'm Sorry your stay wasn't so great. I hope that you let the front desk staff any issues you may of had and that they resolved them.

8/10 Good

Francene

Stayed 5 nights in Apr 2024

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michele Hayes on 3 May 2024
Dear Lori, I am sorry that your stay wasn't what we would like it to be. If you had any issues i hope you let the front desk staff know and that they tried to resolve them. Without guest bringing them to our attention we wouldn't know there were problems. I hope we will see you again soon!!!

10/10 Excellent

Lauren

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle at the front desk was fantastic - we were able to check in early, the room was spacious and had everything we needed. Great location close to shopping, and the hallways were quiet overnight. Didnt have a chance to swim but the pool looked very inviting - we'll definitely be back!
Stayed 1 night in Apr 2024
Response from Michele Hayes on 29 Apr 2024
Dear Lauren, Thank you for your review, its always nice to hear we are doing a good job and that you enjoyed your stay. It was a pleasure having you stay with us. Hope to see you again soon!!

10/10 Excellent

James F

Traveled with family
All was good.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 29 Apr 2024
Dear James, Thank you for your review. We hope to see you again soon!!!

8/10 Good

Lovely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michele Hayes on 26 Apr 2024
Dear Lovely , Thank you for your review!

10/10 Excellent

Robert, Winnipeg

Traveled with partner
Never an issue while staying here.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 29 Apr 2024
Dear Robert, Thank you for your review. We look forward to you staying with us again.

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is a total dump. Really needs a full Reno. There were holes and cracks everywhere in the walls, wallpaper peeling on walls and ceiling and patches cut out and replaced, everything was old and damaged. The shower head had clearly not been cleaned in ages or ever. Bed was not comfortable. TV was tiny. You could hear everything from other rooms and hallway. The people above us had kids running up and down the halls until midnight. We did not eat at the breakfast as the kitchen was filthy when we checked in around 5PM - nothing had been cleaned. Just overall dirty and gross. The price is totally absurd for such a dump. Would not recommend staying here. The only positive was the proximity to shopping.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 29 Apr 2024
Dear Jennifer, I'm sorry to hear you didn't enjoy your stay. I hope you brought your complaints to the front desk and that they made an effort to resolve them. Thank you for your review we will be looking into the issues you stated, again Thank you.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff. Room was clean. One wall light fixture didn't work even with a new bulb. Couldn't open the windows for air. Maybe for safety reasons, but can't use it as a fire escape. Bathtub faucet is dripping a lot, told front desk about faucet and light fixture. Metal door trim in bathroom is rusty.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 19 Apr 2024
Dear Lori, Thank you for taking the time and helping us to resolve issues we were not aware of. I have given these to our maintenance man. We hope to see you again soon.

6/10 Okay

Wayne

Liked: Staff & service
Price was good but washroom was small and outdated. Counter person was super friendly and knowledgeable
Stayed 1 night in Apr 2024
Response from Michele Hayes on 19 Apr 2024
Dear Wayne, Thank you for your review its always nice to hear that our staff is doing a good job. We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michele Hayes on 19 Apr 2024
Dear Michelle, We are so glad you enjoyed your stay and we hope to see you again soon!!

8/10 Good

Mohammadjawad

Liked: Staff & service
Staff & service is really good.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 19 Apr 2024
Dear Mohammad, Thank you for your review its always nice to hear we are doing a good job. We hope to see you again soon!!

6/10 Okay

Karen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our bath tub was very stained and outdated. We told them we had 3 people. No sheets, blankets or extra pillows for the pull out couch.
Stayed 1 night in Apr 2024
Response from Michele Hayes on 7 Apr 2024
Dear Karen, Thank you for your review. I'd like to apologize for not having the pull out bed made. We will let housekeeping know and make sure it doesn't happen again. Hopefully we'll see you again.

4/10 Poor

siera

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stacey at check in was great
Stayed 1 night in Mar 2024
Response from Michele Hayes on 3 Apr 2024
Dear Brandon, Thank you for your review. Yes Stacy is great I will let her know what you said. I hope we see you again soon!!!

10/10 Excellent

LALAINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s location is near major stores and restaurants
Stayed 2 nights in Mar 2024
Response from Michele Hayes on 3 Apr 2024
Dear Lalaine, Thank you for your review. We look forward to seeing you again!!!

4/10 Poor

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

allyson

Traveled with family
I like the staff & quietness of this property- but for the money - our suite definitely needs upgrades to the bathroom !
Stayed 2 nights in Mar 2024
Response from Michele Hayes on 29 Mar 2024
Dear Allison, Thank you for taking the time to write a review The staff thanks and I apologize you didn't like your suite hopefully the next visit you'll be impressed with your stay i look forward to seeing you again

4/10 Poor

Danica lee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from Michele Hayes on 28 Mar 2024
Dear Kevin, The staff thanks you for your great review and we hope to see you again soon!!!

8/10 Good

Laura

Liked: Staff & service, amenities
Enjoyed our stay, convenient location for a weekend shopping trip.
Stayed 1 night in Mar 2024
Response from Michele Hayes on 28 Mar 2024
Dear Laura, We love when our guests have an enjoyable stay that means we are doing our job. Thank You for your review, See you next time!!!

6/10 Okay

Samantha

Traveled with family
👍
Stayed 2 nights in Mar 2024
Response from Michele Hayes on 20 Mar 2024
Thank you for your review. Glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michele Hayes on 20 Mar 2024
Thank you for your review. Glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

earl J

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024
Response from Michele Hayes on 20 Mar 2024
Thank you for your review. Glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Reasonable price. Clean.
Stayed 1 night in Mar 2024
Response from Michele Hayes on 20 Mar 2024
Thank you for your review. Glad you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Christopher

Beds were comfy
Stayed 1 night in Feb 2024
Response from Michele Hayes on 2 Mar 2024
Dear Christopher, Thank you for your review we love hearing from our guests. I'm happy you thought our beds were comfy that must mean you had a good nights sleep and that's our goal. We hope to see you again soon

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service
Very convenient location, friendly staff!
Stayed 2 nights in Feb 2024
Response from Days Inn staff on 21 Feb 2024
Dear Cathy, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

2/10 Terrible

Darrel

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Pool is freezing cold. We get pool hotels because our grands love to swim. Hot tub is broken and cold. Ordered pizza delivery - it was delivered to front with no call to us and it was cold by the time we started to wonder where our pizza was.
Stayed 1 night in Feb 2024
Response from Days Inn staff on 21 Feb 2024
Dear Darrel, thanks for your feedback about pool and hot tub. We would to apologize for the issue. As far as your pizza, the deliver person has no information about you. That's why we kept it at the desk. Hope you would give another chance in the future. Thanks for staying with us.

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice breakfast with good choices Friendly staff Offer extra hour extended for check out at no Extra charge
Stayed 1 night in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear Desiree, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Days Inn staff on 21 Feb 2024
Dear Sandra, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were good
Stayed 1 night in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear David, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear Len, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service
Check in staff was amazing. Thanks Satcy!!!
Stayed 2 nights in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear Zachary, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

10/10 Excellent

Max

Stayed 1 night in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear Max we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

8/10 Good

Trent

Stayed 2 nights in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear Trent, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

8/10 Good

DAVID

Like the location
Stayed 1 night in Jan 2024
Response from Days Inn staff on 21 Feb 2024
Dear David, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
OK for the price.
Price was higher than I was quoted on Hotels.com. Very basic hotel, but clean.
Stayed 1 night in Dec 2023
Response from Days Inn staff on 21 Feb 2024
Dear guest, your reservation came thru hotels.com, there fore none of us has access to change your rates. I do not know why you felt that way. Thanks for staying with us. I hope you would give us another chance in the future.

2/10 Terrible

Kyra

Stayed 2 nights in Dec 2023
Response from Michele Hayes on 3 Jan 2024
I would like to speak with you about any issues you had during your stay. Please call at 701-775-0060 between 8am-4pm Tues. - Fri. I look forward to hearing from you. Thank you for your time.

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little holiday
Was there for pleasure
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

margaret

I was not informed of the cleaning services
Stayed 2 nights in Dec 2023

2/10 Terrible

Hany

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had to check out right after we checked in because the smell of smoking is very strong inside the room and hotel. We had to find another hotel. I would like a full refund ( return back the points used).
Stayed 1 night in Nov 2023