Caja de seguridad en la habitación y escritorio
Ver disponibilidad

Opiniones sobre Holiday Inn Express & Suites Grand Canyon, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Grand Canyon, an IHG Hotel
226 Highway 64 N, Grand Canyon, AZ

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 595 de 1045 opiniones" "
Evaluación: 8 - Bueno. 279 de 1045 opiniones" "
Evaluación: 6 - Aceptable. 115 de 1045 opiniones" "
Evaluación: 4 - Mediocre. 41 de 1045 opiniones" "
Evaluación: 2 - Terrible. 15 de 1045 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sulimar

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente atención y limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 19 abr. 2024
Dear Sulimar,We are pleased you had a Great stay and especially enjoyed our clean rooms, and our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Sandra

Se hospedó 1 noche en febrero de 2024
Respuesta de Elena el 21 mar. 2024
Dear Sandra,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

denisse guadalupe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elena el 26 dic. 2023
Dear Denisse,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

LAURA

Se hospedó 1 noche en noviembre de 2023
Respuesta de Elena el 6 dic. 2023
Dear Laura,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Monica

Se hospedó 1 noche en septiembre de 2023
Respuesta de Elena el 23 oct. 2023
Dear Monica,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Elena el 23 oct. 2023
Dear Frank,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

ricardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Volveriamos a hospedarnos limpio,tranquilo y el personal muy amable 👍
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Oswaldo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well located
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mario

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen servicio y desayuno
Muchas gracias! Todo muy bien. La señora que trabaja en el desayuno, excelente actitud! No recuerdo su nombre, pero de verdad felicidades!
Se hospedó 1 noche en abril de 2023
Respuesta de Elena el 29 abr. 2023
Dear Mario,We are pleased you had a Great stay and especially enjoyed our breakfast and that Imelda was able to brighten your stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

4/10 Mediocre

Manuel

Se hospedó 1 noche en febrero de 2023
Respuesta de Elena el 22 feb. 2023
Dear Manuel,Thank you for your review and for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manager

10/10 Excelente

Manuel

Se hospedó 1 noche en enero de 2023
Respuesta de Elena el 8 mar. 2023
Dear Manuel,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manager

10/10 Excelente

ELVIRA

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Arnoldo, Doral

Se hospedó 1 noche en noviembre de 2022
Respuesta de Elena el 22 abr. 2023
Dear Arnoldo,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manager

10/10 Excelente

Eduard

Se hospedó 1 noche en septiembre de 2022
Respuesta de Elena el 25 abr. 2023
Dear Eduard,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

jose alberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me encantó la ubicación, tiene todo a la mano , comida, gasolinera, el parque nacional y más .
Se hospedó 2 noches en julio de 2022
Respuesta de Elena el 16 jul. 2022
Dear Jose Alberto, We are pleased you had a Great stay and especially enjoyed our comfortable rooms and breakfast! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure! Sincerely, Elena V General Manager

10/10 Excelente

Marco

Se hospedó 1 noche en abril de 2022
Respuesta de Elena el 26 abr. 2023
Dear Marco,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Felix

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien y limpio
Se hospedó 3 noches en abril de 2022
Respuesta de Elena el 12 jun. 2022
Dear Felix, Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure! Sincerely, Elena V General Manager

10/10 Excelente

Abimael

Se hospedó 1 noche en enero de 2022
Respuesta de Elena el 13 ene. 2023
Dear Abimael,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manage

10/10 Excelente

Jorge Alfredo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien ubicado, súper cerca del Grand Canyon
Se hospedó 1 noche en diciembre de 2021
Respuesta de Elena el 16 ene. 2022
Dear Jorge Alfredo, We are pleased you had a Great stay and especially enjoyed the Hotel's location! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure! Sincerely, Elena V General Manager

8/10 Bueno

Alba

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Elena el 29 abr. 2023
Dear Alba,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Maryel

Se hospedó 1 noche en diciembre de 2021
Respuesta de Elena el 16 ene. 2022
Dear Maryel, Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure! Sincerely, Elena V General Manager

8/10 Bueno

Sara Leticia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2021
Respuesta de Elena el 20 nov. 2021
Dear Sara Leticia, Thank you for your review and for choosing to stay with us during your Grand Canyon Adventure! Sincerely, Elena V General Manager

10/10 Excelente

Maria A

Viajó con su familia
Le gustó: Limpieza, personal y atención
Excelente
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy acogedor
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Debra

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Way overpriced. Bathrooms in dire need of updating.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Allan, Harrington Park

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place close to the park. Breakfast was basic but fine.
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear Allan,We are pleased you had a Great stay and especially enjoyed our breakfast! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

6/10 Aceptable

radhika

Too expensive because it’s near the south entrance. I would say get one in flagstaff and drive down it would take only 1hr and 20 minutes. Very average hotel but shelled out 300$ . Food was also average. You are paying for the location .
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear Radhika,Thank you for your review and for staying with us during your Grand Canyon stay.Sincerely,Elena V.General Manager

8/10 Bueno

yuxing

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
only a 10-minute drive from the Grand Canyon entrance, nice breakfast. but the AC in the room was broken, although the maintenance team came to switch and fixed it in 10mins and it took quite some time to connect to the Internet, and the speed is not very fast. and the fridge not getting things cold in that room also.
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear yuxing,We are pleased you had a wonderful stay and enjoyed breakfast. I'm glad we were able to fix your AC unit, however, I'm sorry we didn't explain that the fridge has a temperature control which would have made the fridge colder for you. Thank you for your review and for staying with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

JESSICA

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear Jessica,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Charles

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We needed to extend our stay but ran into a problem as we had booked our hotel through a third party. The people at the front desk bent over backwards for us as the third party was unable to help. We extended our stay with the excellent help from the staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear Charles,We are pleased you had a Great stay and especially that our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

catherine

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location. Took a tour 1st day then drove in on our own the next day. Hotel staff was great and so was hotel breakfast.
Se hospedó 3 noches en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear Catherine,We are pleased you had a Great stay and especially enjoyed our breakfast... I'm pleased that our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 29 abr. 2024
Dear Michael,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Kenny, BROOKLYN

Le gustó: Servicios
Good, clean, friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 25 abr. 2024
Dear Kenny,We are pleased you had a Great stay and especially enjoyed our clean rooms and our staff made your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Pam

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hospitality staff are exceptional. Constantly asking if you need anything! Nice location and awesome breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 25 abr. 2024
Dear Pam,We are pleased you had a Great stay and especially enjoyed our breakfast and our staff was able to make your stay special! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

4/10 Mediocre

Jeffrey

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room was not very clean. Hotel was obviously priced for location but at >$400 a night it could have had less filth, bugs and mold.
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 25 abr. 2024
Dear Jeffrey,Thank you for sharing your experience with us, we did investigate your room with and the bugs were actually beetles native to our area. It is that time of year and we are located in a forest. I'm sorry that the beetles made your dimmed your stay with us. Once again, thank you for your review.Sincerely,Elena V.General Manager

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient, personable/helpful employees, excellent breakfast...will return
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 25 abr. 2024
Dear John,We are pleased you had a Great stay! I have shared your comments with our staff, after all, they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

6/10 Aceptable

Nicolas

Viajó con su familia
Photos of the property looked terrific online , but in person very disappointing 😃
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 19 abr. 2024
Dear Nicolas,Thank you for your review and for staying with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 19 abr. 2024
Dear Melissa,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 19 abr. 2024
Dear Tim,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It got the job done. Long walk to the pool area, so we didn't use it. Breakfast and breakfast staff was excellent. Not many options in town but overpriced for what we got.
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 19 abr. 2024
Dear Anne,We are pleased you had a Great stay and especially enjoyed our breakfast, and our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Stephanie, Adrian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice Super clean Breakfast was amazing
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 19 abr. 2024
Dear Stephanie,We are pleased you had a Great stay and especially enjoyed our breakfast! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Sarvesh

Viajó con su familia y niños pequeños
Le gustó: Servicios
This hotel has excellent location. it’s very close to South entrance of Grand Canyon national park. Overall hotel is good. It’s old building so things look little dull. There were many good options for breakfast.
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Sarvesh,We are pleased you had a Great stay and especially enjoyed our clean rooms. I'm pleased our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

Nori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in process was fast and easy. A great location everything is walking distance. I disliked that you’re able to hear everything people walking in the aisle my neighbors conversation.
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 15 abr. 2024
Dear Nori,We are pleased you had a Great stay and especially that our staff was able to take good care of you! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The beds were comfortable and the rooms were clean. The property shows signs of aging, such as cracked floor tiles. The staff was very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Ann,We are pleased you had a Great stay and especially enjoyed our clean rooms and comfortable beds! I'm pleased our staff was able to make your stay memorable. Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Siyang

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the Grand Canyon park and restaurants
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Siyang,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good location at entrance to South Rim Grand Canyon.
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Kevin,Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

Mobin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a good property with a decent size rooms and very helpful staff at the front desk.
Se hospedó 3 noches en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Mobin,We are pleased you had a Great stay and especially enjoyed our comfortable rooms and our staff was able to make you feel at home! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

8/10 Bueno

MICHELLE, THROOP

Viajó en grupo
Le gustó: Limpieza, personal y atención
Breakfast staff was exceptional
Se hospedó 2 noches en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Michelle,We are pleased you had a Great stay and especially enjoyed our breakfast! I have shared your comments with our staff, after all, they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager

10/10 Excelente

MICHAEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ho close we are to the Grand Canyon and dining. Their breakfast is very good. Staff is great!
Se hospedó 1 noche en abril de 2024
Respuesta de Elena el 16 abr. 2024
Dear Michael,We are pleased you had a Great stay and especially that our staff was able to make it memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager