everything is pretty good and staff are very nice and helpful expect one up front desk, I don't know his name and he was just not friendly and always with a stern face, when we ask him to help with something, he immediately say no, not even try. compare with Clib, carlos and the young women at front desk, they are so friendly and helpful, this one is just different. We love the place, room is so nice and clean, have everything you needed, location also very convenient.