Refrigerador, microondas, horno, placa de cocina
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Opiniones sobre Mountain-view home with private hot tub, fireplace & great family rooms

Mountain-view home with private hot tub, fireplace & great family rooms
Granby, CO

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 7 de 14 opiniones" "
Evaluación: 8 - Bueno. 4 de 14 opiniones" "
Evaluación: 6 - Aceptable. 0 de 14 opiniones" "
Evaluación: 4 - Mediocre. 1 de 14 opiniones" "
Evaluación: 2 - Terrible. 2 de 14 opiniones" "

6,6/10

Limpieza

6,0/10

Servicios

4,0/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Lisa H.

Le gustó: Limpieza
Beautiful place
The house itself was perfect. I only wish I paid attention that it was in an HOA as I will never stay in another property that is. The rule of you can't sit quietly in the hot tub after 10pm was just dumb. As a grown up, it is almost impossible to go & see the sights & have fun all day, come home & make dinner, clean up after dinner, play games with the kids and TRY to have time to sit in the hot tub after the kids go to bed. That's what happened on our vacay. I really wanted a hot tub to relax in before bed & that never happened at this property. Neighbor was sure to say something the very 1st night. Other than that, the house & location were fabulous.
Se hospedó 6 noches en noviembre de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Very disappointed
Our experience with this vacation rental was terrible. It started off bad when we arrived at the lockbox to get the key and the box wouldn’t open. We called the 1-800# for VACASA (the property mgr). The people on the phone were pleasant but unable to help get the lockbox open. They tried contacting the local rep multiple times but never received a response. They were finally able to have us access the backup lockbox at the home and we were able to get in. That took approximately 1 hour😕. Once we got in the house, the experience got worse. The house was filthy! There were dirty towels on one of the bathroom floors, paper on another bathroom floor, food in the refrigerator, the ceiling fans were filthy, the bathroom vents and ac vent were caked with dirt, the wood banisters upstairs were very dusty and there were broken chips or crackers in one of the drawers in the kitchen. There were not enough towels and washcloths for our group. I called on Day 1 and they said they would have more delivered the next morning. They were never delivered. The table for 8 only had 3 chairs and 1 of them was broken. We couldn’t all sit at the table for our meals or to play cards, etc. The AC unit wouldn’t keep the house cool during the day. I’ve rented several houses through VRBO and this is the worst experience I’ve ever had.
Se hospedó 3 noches en agosto de 2021
Respuesta de VrboOwner el 21 jun. 2023
Hello, Thank you for your review. We're sorry for the unexpected delay in getting you checked in and for the miscommunication. We hope that after the proper code had been issued that the remainder of your trip unfolded with ease.We sincerely apologize for the poor correspondence during your stay and any inconvenience this had caused. We take guest feedback seriously, and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The stove was non functional. The home was not cleaned prior to when I checked in with dirty wet towels on the floor of all bathrooms, bed linens not changed/cleaned, and discarded trash present from the previous renter including a used condom. I contacted the property manager who did nothing about it and offered no explanation.
Se hospedó 3 noches en mayo de 2021

8/10 Bueno

Andrea C.

Le gustó: Limpieza
Great Place!
The views are amazing from your home. Your home worked perfect for our group. Thank you
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Kelli P.

Le gustó: Limpieza
A nice home with lovely views
Enjoyed our stay here with our son and his family, and found the home to be warm, light filled and a nice open floor plan. The hot tub was a treat and was in good order for our stay. The neighborhood is lovely, and there were trails to hike/ snowshoe nearby, and skiing just a few minutes drive. I might suggest adding more silverware and plates to the kitchen, as there was just enough for our group of 8, but we managed fine. We had a couple of minor issues... no tv service at all, and the dryer didn't work, but otherwise everything was as stated. A nice community and ideal for families.
Se hospedó 6 noches en diciembre de 2020

8/10 Bueno

Nathan A.

Le gustó: Limpieza
Great time
We had a great time. The only thing that I could say bad was that we couldn't get the TVs to work but that was a blessing anyway. Thanks for opening your home to us.
Se hospedó 4 noches en octubre de 2020
Respuesta de VrboOwner el 21 jun. 2023
Hi Nathan, we're pleased to hear you had a great time in our Spruce Chalet property! We're glad that the TV issue ended up being a blessing, though as a friendly reminder we wanted to mention we're always happy to address TVs or other issues that may arise during a stay with us. Please come back again soon!

8/10 Bueno

Cheri H.

Le gustó: Limpieza
Granby Retreat
Enjoyed our time here. Great location for our family. Comfy home away from home with lots of room. Our boys enjoyed the private hot tub nightly. The only downfall or issue we encountered was after washing a load of laundry and starting another one the dryer did not work.
Se hospedó 3 noches en agosto de 2020
Respuesta de VrboOwner el 21 jun. 2023
Hi Cheri, thanks for your feedback. Sorry if there were issues with the dryer. We're glad that our Spruce Chalet property was a great location for your family, and would be pleased to host you again.