Estimado Sr. De Jorge: Estamos muy agradecidos de que haya invertido su tiempo en compartir su experiencia con nosotros. La opinión de nuestros clientes nos ayuda a mejorar día a día. Nos complace saber que ha quedado contento con el trato recibido en recepción, la satisfacción de nuestros clientes es nuestro principal objetivo. Lamentamos que la limpieza de la habitación no haya sido la esperada. Nos gustaría poder explicarle el malentendido. El sobre de azúcar está rasgado, pudo haberse roto al manipularlo la limpiadora pero como puede ver, está completo y ningún cliente lo ha usado. Sentimos que se haya llevado esa mala impresión a su llegada. En relación al huevo que menciona, queremos aclararle que se trata de pegamento que ha quedado impregnado en la madera. No obstante, hemos tomado las medidas necesarias para solucionarlo de inmediato. Nos gustaría tener la oportunidad de recibirlo en un futuro próximo. Nos tomamos muy en serio los comentarios de nuestros clientes y seguiremos trabajando por mejorar. Agradecemos que su puntuación haya sido un 8 a pesar de lo comentado. Un cordial saludo, Recepción IG Hoteles by Servatur

Estimado Xiangyong: Muchas gracias por haber elegido IG Hoteles by Servatur para disfrutar de sus vacaciones y gracias por compartir con nosotros su experiencia. Estamos muy felices de que todo haya sido de su agrado ya que trabajamos duro para que nuestros clientes se sientan como en casa. Será un placer volver a recibirle, no dude en ponerse en contacto con nosotros para cualquier cuestión que se le pueda plantear. Reciba un cordial saludo.

Estimada Camino: Gracias por haber elegido IG Hoteles by Servatur y muchas gracias por compartir con todos nosotros su experiencia. No dude en ponerse en contacto con nosotros para cualquier cuestión que se le pueda plantear. Esperamos volver a verle pronto. Reciba un cordial saludo. Recepción.-

Estimado José Antonio: En primer lugar gracias por haber elegido IG Hoteles by Servatur para disfrutar de sus vacaciones. Estamos muy felices de saber que hemos alcanzado sus expectativas, trabajamos duro día a día para dar el mejor servicio y valoramos mucho la opinión de nuestros clientes ya que son lo más importante para nosotros. No dude en ponerse en contacto con nosotros para cualquier cuestión que se le pueda plantear. Esperamos volver a verle pronto. Reciba un cordial saludo. IG Hoteles by Servatur.

Dear Anonymous: Thank you for choosing IG Hotels by Servatur to enjoy your holidays and thank you for the good valuation you have made of our hotel. Do not hesitate to contact us for any question you may have. We hope to see you again soon. Kind regards.

Estimada Aimar, En primer lugar, muchas gracias por elegir IG Hotel Nachosol Atlantic para sus vacaciones! Agradecemos que haya compartido su excelente experiencia con nosotros y otros viajeros. Nos alegramos de que le haya gustado el servicio y nuestro desayuno. Esperamos volver a darle la bienvenida pronto! Un saludo, IG Hoteles.

Estimado Alberto, Muchísimas gracias por compartir su experiencia positiva con otros viajeros y con nosotros! Esperamos poder darle la bienvenida de nuevo muy pronto! Un saludo, IG Hoteles.

Dear Kieran ,Thank you for choosing IG Hotels to enjoy your vacation.We are sorry that this is your perception, but our rooms have a microwave, kitchen utensils, water heater, coffee maker, etc.Our cleaning department ensures that everything is perfect for the use and enjoyment of our guests.You can see that it is a place where you can disconnect and relax, and enjoy the wonderful views of the sea.We hope to see you again soon on your next vacation.Best regards.

Dear Matthew,Thanks for your comment for your holidays in IG HOTELS. We are close to the beach, shopping center, restaurants. We hope to see you again on your next vacation.

Dear Jesse,Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back again soon!Best regards,Sunniva IG Hotels

Dear Liselotte,Thank you for your positive rating! We appreciate your support and hope to have the opportunity to host you again in the future.Best regards,Sunniva IG Hotels

Dear Lars-Evert,We are thrilled to see your 10/10 rating! Thank you for taking the time to share your experience. We are delighted that you enjoyed your stay with us and hope to welcome you back soon.Best regards,SunnivaIG Hotels

Dear Linda, Thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be nice and clean, and that it matched the pictures. We're glad to know that you enjoyed the convenient location, the room amenities including the balcony with afternoon sun, and our friendly staff.We appreciate your feedback regarding the breakfast, and we'll take it into consideration to ensure we meet our guests' expectations better in the future.We hope to welcome you back for another enjoyable stay soon!Best regards,SunnivaIG Hotels

Dear Jarle, Thank you for your positive rating! We appreciate your support and hope to have the opportunity to host you again in the future.Best regards,SunnivaIG Hotels

Hei Laila, Det er flott å høre at du likte oppholdet ditt! Vi er glade for at du satte pris på renholdet og fasilitetene i leiligheten. Utsikten og beliggenheten nær stranden og restauranter gjør opplevelsen enda bedre. Vi håper å få muligheten til å ønske deg velkommen tilbake ved en annen anledning!Med vennlig hilsen, SunnivaIG Hotels

Gentile Ornella,Siamo lieti che tu abbia apprezzato il tuo soggiorno presso il nostro hotel! Prendiamo nota del tuo feedback sulla colazione e lavoreremo per migliorarla. Grazie per aver condiviso la tua esperienza con noi e speriamo di darti il benvenuto nuovamente in futuro!Cordiali saluti,SunnivaIG Hotels

Dear guest, We greatly appreciate your detailed feedback! It's fantastic to hear that you found our apartments to be impeccably clean and well-serviced by our diligent cleaning staff. We're also delighted that you enjoyed the breakfast offerings and found our team to be friendly and accommodating. Thank you for highlighting the sunlight aspect; we'll certainly take this into consideration for future guests. We look forward to welcoming you back for another wonderful stay in the future! Warm regards, Sunniva IG Hotels

Dear Terry:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.All the staff work hard every day to give the best service to all our guests and make them feel at home.We look forward to welcoming you back soon.Best regards.

Dear Frank, Thank you for taking the time to write about your experience! Were happy to read that you enjoyed the facilities and the breakfast. Well take note of your comments regarding the cleaning in order to improve in this area. We hope to welcome you back soon! Best regards, IG Hotels

Dear Carmen Anna Teresa:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We are pleased to hear that you enjoyed our breakfasts and dinners and thank you for your comment about the variety.We will take note of your suggestion and will pass it on to the corresponding department as the opinions and suggestions of all our guests help us to continue to improve.We look forward to welcoming you back.Kind regards.

Dear Helena,Thank you so much for taking the time to share your feedback about your recent stay at IG Nachosol Atlantic & Yaizasol by Servatur - Adults Only. We're thrilled to hear that you enjoyed your experience overall, and we truly appreciate your compliments and constructive comments.We're delighted to hear that you found your room lovely and that our housekeeping team did an amazing job to ensure your comfort. It's heartening to know that you enjoyed the Solarium and the pool, finding them relaxing and lovely. Our team takes pride in maintaining these areas for our guests' enjoyment.We appreciate your kind words about our breakfast offerings, especially the omelettes. We aim to provide a variety of choices to cater to different tastes, and it's great to hear that you found something you liked.We apologize for the inconsistency in your dining experience at our restaurant, especially on your first day. Please rest assured that we take your feedback seriously and will address this issue with our kitchen and service teams to ensure that such incidents are minimized in the future.We understand that the steps down to the beach are manageable, but the walk back up could be challenging for some guests, particularly those with mobility issues. We appreciate your understanding and thank you for mentioning the availability of taxis for those who might need assistance.We are delighted to hear that you are considering a return visit, and we look forward to welcoming you back to IG Nachosol Atlantic & Yaizasol by Servatur - Adults Only. If there is anything specific you'd like us to address or if you have any further suggestions, please don't hesitate to contact us. Your input is invaluable in helping us enhance the guest experience.Once again, thank you for your review, and we hope to have the pleasure of hosting you again in the future.Warm regards,IG Hotels

Dear Yvan:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with all of us.We are very happy that we met your expectations and that everything was to your liking.We all work hard every day to give the best service to all our guests and make them feel at home.We look forward to welcoming you back soon.Kind regards.

Dear Camille:Thank you for choosing IG Hotels to enjoy your vacation and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We hope to see you again soon.Kind regards.

Dear Thomas:Thank you for choosing IG Hotels to enjoy your holiday.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our guests and make them feel at home.We hope to see you again soon.Kind regards.

Dear InongeThank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.All the staff thanks you for your words, we work hard every day to give you the best service and make you feel at home.We hope to see you again soon.Kind regards.

Dear Robert:Thank you for choosing IG Hotels to enjoy your holiday.We are sorry that on this occasion the breakfast was not to your liking, you should have communicated this to reception so that we could have sought a solution or learnt your impression first hand.We will forward your comments to the appropriate department as the opinions and suggestions of all our customers are very important to us.We hope to see you again soon.Kind regards.

Dear Maria:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us. We are very happy to have met your expectations and that everything was to your liking. We look forward to welcoming you back soon. Kind regards.

Dear Trina:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We look forward to seeing you again.Kind regards..

Dear Suni,First of all, we like to thank you your comment.We like to hear that you liked to be n our wonderfull pool area and sunroof.Also, thank you for mention our staff, we work very hard everyday to make our guests have the best experience possible.Kind Regards,IG Hotels

Dear Jacqueline:Thank you for choosing IG Hotels again to enjoy your holiday and for sharing your experience with all of us.We are very happy to have met your expectations and that everything was to your liking.We look forward to welcoming you again soon.Kind regards.IG Hotels.

Dear Terje,Thank you very much to choose our establishment to enjoy your holidays.We are so happy that you liked the room and our location. We have a good location, near the beach, restaurant, malls... and you can go by walk or taxi that it's so cheaper to move around Puerto Rico.Our staff work hard every day to keep all in orden and clean for our guests.We hope to see you againBest regards

Dear Torstein Normann:Thank you for choosing IG Hotels for your holiday and for sharing your experience with us.We apologise if your stay with us was not as good as you wished and we assure you that we will pass your comments on to the relevant departments as the suggestions and comments of all our guests are very important to us and help us to continue to improve.We look forward to seeing you again if you wish.Best regards.

Dear Sigrid:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers and a ten from you encourages us to keep working.We look forward to welcoming you back soon.Best regards.

Dear Jacqueline:Thank you for choosing IG Hotels to enjoy your holiday and thank you for sharing your experience with us.We are very happy that we met your expectations and that everything was to your liking.We work hard every day to give the best service to all our guests.We hope to see you again soon.Kind regards.IG Hotels.

Dear Danijela:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We hope to see you again soon.Kind regards.

Dear Susann: Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us. We are very happy to have met your expectations and that everything was to your liking. We work hard every day to provide the best service to all our guests. We hope to see you again soon. Kind regards. IG Hotels

Dear Sanne, Thank you for choosing IG Nachosol Atlantic & Yaizasol for your holidays! We´re happy to read that you liked the cleanliness and our wonderful staff. We´re sorry to hear about your breakfast experience, we will take note in order to improve our services. We hope to welcome you back soon! Best regards, IG Hotels

Dear Andreas: Thank you for choosing IG Hotels to enjoy your holiday and thank you very much for sharing your experience with us. We are very happy that we met your expectations and that everything was to your liking. We hope to see you again soon. Best regards.

Dear Veronica, First of all, thank you for choosing IG Nachosol Atlantic & Yaizasol! We are so happy to hear that you liked the apartment and wonderful views. We hope to welcome you back soon! Best regards, IG Hotels.

Dear Rachel: Thank you for choosing IG Hotels to enjoy your holiday and thank you for sharing your experience with all of us. We are very happy to have met your expectations and that everything was to your liking. We work hard every day to provide the best service and to make all our guests feel at home. We hope to see you again soon. Kind regards. Ig Hotels.

Dear Johan: Thank you for choosing IG Hotels to enjoy your holiday and thank you for sharing your experience with us. We are very pleased that you have rated us so highly and we are sorry that the breakfast was not to the standard you expected although we would have loved to know what else you needed or wanted for breakfast as we have a good range of cold meats, pastries and hot dishes which you can easily ask our waiters for. We hope that you will visit us again so that we can get to know your tastes when it comes to breakfast and make sure that everything is to your liking. Kind regards.

Dear Mikaela: Thank you for choosing IG Hotels to enjoy your holiday and thank you for sharing your experience with us. We are very happy to have met your expectations and that everything was to your liking. We work hard every day to give the best service and make all our guests feel at home. We hope to see you again soon. Kind regards.

Estimada Enelia, Muchas gracias por acudir a IG Nachosol Atlantic & Yaizasol! Le agradecemos su valoración sobre nuestro alojamiento y que haya disfrutado de todos los servicios que ofrecemos. Muchas gracias Saludos cordiales Esperamos volver a recibirle pronto

Dear Terence, Thank you so much to choose IG Nachosol Atlantic & Yaizasol! We are so happy that you liked the hotel and you enjoy with the services that we offer. Thank you very much Kind regards IG Hotels.

Dear guest, Thank you so much for sharing your experience with us and other travelers! We´re so happy to read that you enjoyed your holiday, the breakfast, the facilities and services. At last, thank you for mentioning our wonderful staff! We hope to welcome you back soon. Best regards, IG Hotels.

Dear Frode: Thank you for choosing IG Hotels to enjoy your holiday. We are very happy to have met your expectations and that everything was to your liking. We will take note of your comment so that we can continue to improve day by day. We hope to see you again soon. Kind regards.

Dear Andres: Thank you for choosing IG Hotels to enjoy your holiday. We are very happy to have met your expectations and that everything was to your liking. We work hard every day to give the best service to all our guests and make them feel at home. We look forward to welcoming you again soon. Kind regards.

Dear Anette: Thank you for choosing IG Hotels to enjoy your vacation and for sharing your experience with us. We are very happy that the room and our staff have been to your liking. We are sorry that during your stay you did not have sun on your terrace but understand that although the sun shines on our island almost every day, it is also winter in the Canary Islands. We hope to see you again in the near future. Kind regards.

Dear Jonny: Thank you for choosing IG Hotels and for sharing your experience with us. We are very happy that we met your expectations and that everything was to your liking. We work hard every day to give the best service and make all our guests feel at home. We look forward to welcoming you again. Kind regards. IG Hotels.