Terraza o patio

Opiniones sobre Adventure Inn - Glenwood Springs

2 out of 5
Adventure Inn - Glenwood Springs
51823 HWY 6, Glenwood Springs, CO

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 104 de 436 opiniones" "
Evaluación: 8 - Bueno. 134 de 436 opiniones" "
Evaluación: 6 - Aceptable. 108 de 436 opiniones" "
Evaluación: 4 - Mediocre. 50 de 436 opiniones" "
Evaluación: 2 - Terrible. 40 de 436 opiniones" "

7,4/10

Limpieza

7,8/10

Personal y atención

6,2/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

CECILIA

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Necesitan mas atencio. En la limpieza y que no haiga niños corriendo por el pasillo a media noche gritando
Se hospedó 1 noche en abril de 2024
Respuesta de Adventure Inn - Front Desk el 22 abr. 2024
Dear Cecilia, Thank you for sharing your feedback with us. We apologize for the disturbance caused by noise during your stay. Ensuring a peaceful environment for all our guests is a top priority, and we will address this issue with our team to prevent any recurrence in the future. Additionally, we appreciate your comments regarding cleaning, and we will take steps to ensure our standards are maintained and improved where necessary if you can tell us exactly what the issue was. We value your input and hope to have the opportunity to provide you with a better experience on your next visit.

6/10 Aceptable

Elizabeth

Se hospedó 1 noche en febrero de 2024
Respuesta de Adventure Inn Staff el 19 feb. 2024
Dear Elizabeth, Thank you for your feedback and rating. We strive to provide the best possible experience for our guests, and we'd like to learn more about your stay to address any concerns you may have. Please feel free to contact our customer service team with additional details so that we can work towards improving our services.

10/10 Excelente

Constantino

Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 25 ene. 2024
Dear Constantino, Thank you for the perfect rating! We're thrilled to hear you had a positive experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional visit.

10/10 Excelente

Bernardo

Se hospedó 1 noche en noviembre de 2023
Respuesta de Adventure Inn Staff el 29 nov. 2023
Dear Bernardo, thank you for your kind words and your 5/5 review of our hotel. We are delighted to hear that you enjoyed your stay with us and that you appreciated our facilities, services and staff. Your feedback is very valuable to us and it motivates us to keep improving our standards of excellence. We hope to see you again soon and make your next visit even more memorable.

6/10 Aceptable

Axel

Viajó con su pareja
No le gustó: Servicios
El desayuno es terrible, no ay nada que se pueda antojar, nada mas el café, el jacuzzi, con agua sucia, sin servicio de oficina, y el encargado de atención al público, no da servicio
Se hospedó 2 noches en septiembre de 2023
Respuesta de Adventure Inn Staff el 6 oct. 2023
Thank you for your feedback. We are sorry to hear that you did not enjoy your stay at our hotel. We apologize for the inconvenience caused by the breakfast, the jacuzzi, the office service, and the customer service. We value your opinion and we will work hard to improve our facilities and services. We hope you will give us another chance to serve you better in the future.

10/10 Excelente

Monica

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2021
Respuesta de Lynn S el 10 sept. 2021
Thank you for your feedback. Hope to see you again soon.

8/10 Bueno

Mario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021
Respuesta de Lynn S el 18 may. 2021
Thank you for your stay and hope to see you again soon.

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020
Respuesta de Lynn el 26 sept. 2020
Thank You!

10/10 Excelente

Mercedes, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel cómodo y a buen precio
El hotel fue muy cómodo, justo a las afueras de Glenwood Springs, con buen estacionamiento. El desayuno sencillo, pero agradable.

4/10 Mediocre

Aubree

Viajó con su pareja, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall bad vibes
Se hospedó 1 noche en abril de 2024
Respuesta de Adventure Inn - Front Desk el 22 abr. 2024
Dear Aubree, We're disappointed to hear that you experienced "bad vibes" during your stay. Your comfort and satisfaction are our top priorities, and we apologize if we fell short of meeting your expectations. We would greatly appreciate any "sensible" feedback, in case you have any to help us understand how we can improve and ensure a more positive experience for our guests in the future. Please feel free to reach out to our team with any "sensible" comments or concerns. We hope to have a "not so senseless" feedback from you and provide you with a better stay in the future.

10/10 Excelente

Payton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Adventure Inn el 22 abr. 2024
We're delighted that you enjoyed your stay with us, and we look forward to welcoming you back in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing us and for sharing your positive experience. We can't wait to have the pleasure of hosting you again soon!Best regards,Front DeskAdventure Inn - Glenwood Springs

6/10 Aceptable

Rebecca

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I wish the window 2nd curtains can be closed. The first curtain is see thru kind. Great room!! Staff are nice and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Adventure Inn Staff el 13 abr. 2024
Dear Rebecca, There is a second layer of curtains behind the transparent ones that can be closed for a total black out. Please seek the assistance from a hotel staff in case you are having any difficulties in using any of our facilities. Thank you so much for your kind review.

8/10 Bueno

Anthony

Le gustó: Limpieza, personal y atención
A nice place for a nice price
Se hospedó 3 noches en abril de 2024
Respuesta de Adventure Inn Staff el 8 abr. 2024
Dear Anthony, Thank you for your feedback. We're pleased to hear that you found our hotel to be a nice place at a reasonable price. If there's anything specific you feel we could improve to earn a higher rating next time, please don't hesitate to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 Excelente

Christian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its cozy, clean, and affordable. Looks like theyve made some upgrades over the years, and overall comfortable to stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Adventure Inn Staff el 30 mar. 2024
Dear Christian, Thank you for your perfect rating! We're thrilled to hear that you had a great experience during your stay. If there's anything we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back for another wonderful stay.

2/10 Terrible

Troy

Se hospedó 1 noche en marzo de 2024
Respuesta de Adventure Inn Staff el 15 abr. 2024
I'm sorry to hear that you weren't completely satisfied with your stay. Your feedback is valuable to us, and we would like to understand more about your experience to see where we can improve. If you could provide us with more details about what didn't meet your expectations, we would greatly appreciate it. Our goal is to ensure all our guests have a comfortable and enjoyable stay, and we apologize if we fell short of that for you. Thank you for bringing this to our attention.Best regards,Front DeskAdventure Inn - Glenwood Springs

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Check in was with someone in India. Their website says checkin 24/7, while this gentleman said we had to wait until 2:00. We finally got it done. No one at the desk for the most part. Sink was stop[ped up, but no one to report this to until the second day.
Se hospedó 2 noches en marzo de 2024
Respuesta de Adventure Inn Staff el 25 mar. 2024
Dear Joseph, Thank you for your feedback. We apologize for any inconvenience you experienced during the check-in process and the delay in addressing the issue with the sink. Your comments are important to us, and we will work to improve our communication and availability at the front desk to better serve our guests. We appreciate your understanding and hope to provide you with a more seamless experience on your next visit.

6/10 Aceptable

Mike

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Very old hotel run by friendly staff. Strange wifi connection, need to re-login 4 times a day. Jacuzzi not working in winter time.
Se hospedó 8 noches en febrero de 2024
Respuesta de Adventure Inn Staff el 12 mar. 2024
Dear Mike, Thank you for your feedback. We appreciate your recognition of our friendly staff. We apologize for any inconvenience with the Wi-Fi connection and the non-functional Jacuzzi during the winter. Your comments are valuable, and we'll work towards addressing these issues to enhance our guests' experiences. We hope to have the opportunity to provide you with an improved stay on your next visit.

6/10 Aceptable

Laura, Colorado Springs

Viajó con su pareja
No le gustó: Servicios
The light entering the room didn't work, and i rented a room with 1 king bed and got 2 doubles
Se hospedó 1 noche en marzo de 2024
Respuesta de Adventure Inn Staff el 7 mar. 2024
Dear Laura, We apologize for the inconvenience you experienced with the room lighting and the mix-up with the bed type. Your feedback is important, and we're actively addressing these issues to ensure a more comfortable stay for our guests. Please contact our customer service team so that we can further discuss your concerns and work towards making amends. We appreciate your understanding.

8/10 Bueno

Denise

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was a comfortable place to stay. The clerk was helpful with our check in. I was not happy that my reservation through Expedia didn’t show on the hotel’s side. The clerk helped us get a room with double beds instead of the king bed I had originally reserved.
Se hospedó 1 noche en febrero de 2024
Respuesta de DJ el 25 feb. 2024
Denise, Thank you for being our guest at the Adventure Inn, and for the excellent review! We are thrilled to hear how perfect your stay was and can not wait to see you again soon! Wishing you happy & safe travels, DJ & the Adventure Inn family

4/10 Mediocre

Jeffrey

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Need curtains, lots of parking lot light coming through, and road noise.
Se hospedó 1 noche en febrero de 2024
Respuesta de DJ el 25 feb. 2024
Thanks for staying with us and appreciate your feedback!!

6/10 Aceptable

Chris

Viajó con su pareja
Le gustó: Personal y atención
Terrible WiFi! They are renovating and putting in new floors. However, it was super loud because it was right next door.
Se hospedó 5 noches en febrero de 2024
Respuesta de Adventure Inn Staff el 23 feb. 2024
Dear Chris, We apologize for the inconvenience you experienced with our WiFi and the noise from the ongoing renovations. Your feedback is valuable, and we regret any disruptions to your stay. We are actively working to improve our services, including addressing the Wi-Fi issue. We appreciate your understanding during this period of renovation and hope to have the opportunity to provide you with a more comfortable experience in the future.

10/10 Excelente

Angela

Se hospedó 1 noche en febrero de 2024
Respuesta de Adventure Inn Staff el 20 mar. 2024
Dear Angela, we are glad to hear you're completely satisfied! If you have any more questions, feedback, or need assistance in the future, don't hesitate to reach out. We're here to ensure your experience is consistently exceptional.

8/10 Bueno

Amber

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall, my son and I had an easy stay. This was our second time staying here because they always have great prices. We went to attend the iron Mountain Hot Springs. It was a very close drive. Check was easy and the guy was nice. Was a little sad that we didn’t know what time breakfast was happening. my son and I went at like 9:01 and we were sad that breakfast was being put away. We asked if we could get something to drink and the lady told us no. I wish we were told at the front desk the times were. Other than that it was a good stay. I would stay here again. A lot better than the last time we stayed. I could hear our neighbors doing the deed because the lady was super super loud lol and I had told them to be quiet. I have a kid in here. And then they shut up but that didn’t happen this time ha! Overall, it is a good good hotel and we will be coming back due to the good price
Se hospedó 1 noche en febrero de 2024
Respuesta de Adventure Inn Staff el 17 feb. 2024
Dear Amber, Thank you for your valuable feedback and for choosing to stay with us again. We're delighted to hear that your overall experience was positive, and you found our hotel to be a good value. We apologize for the miscommunication regarding breakfast timing, and we appreciate your understanding. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

6/10 Aceptable

Karin

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Adventure Inn Staff el 5 feb. 2024
Dear Karin, Thank you for sharing your feedback. We value your input and would like to learn more about your experience to better address your concerns. Please feel free to contact our customer service team so we can understand your specific insights and work towards improvements. We appreciate your stay with us and hope to have the opportunity to enhance your experience in the future.

8/10 Bueno

Rajnita

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Adventure Inn Staff el 5 feb. 2024
Dear Rajnita, Thank you for your positive rating! We're pleased to hear that your stay was overall enjoyable. If there are specific areas where we can further improve and earn that extra star in the future, please feel free to share your insights. We appreciate your feedback and hope to welcome you back for an even better experience.

4/10 Mediocre

Olivia

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Since the property has no lighting for their sign it made it tricky to find. The heater in the room was really loud and made the room uncomfortable. Breakfast was very haphazard for the price asked for the room. The parking lot is inconvenient and there are bright flood lights on all night that shine through the curtains of the room if you face out to them. The room itself was fine but it’s a very average hotel and not worth the price they want for it. It’s a cheap stay kind of place.
Respuesta de Adventure Inn Staff el 29 ene. 2024
Dear Olivia, We appreciate your feedback and apologize for the challenges you faced during your stay. We are sorry to hear about the issues with our property lighting, the loud heater, and the inconveniences with parking. Your concerns have been shared with our team for immediate attention. We understand the importance of a comfortable stay, and we will take steps to address these areas. We appreciate your honesty and hope to have the opportunity to provide you with an improved experience in the future.

10/10 Excelente

Christian

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Adventure Inn Staff el 5 feb. 2024
Dear Christian, Thank you for your perfect rating! We're thrilled to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional visit.

8/10 Bueno

Sidney

It was in Glenwood Spgs and I couldn't get there so I never got on the property. Bummer.
Se hospedó 1 noche en enero de 2024
Respuesta de Adventure Inn Staff el 25 ene. 2024
Dear Sidney, Thank you for taking the time to share your feedback. We regret to hear that you couldn't make it to our property in Glenwood Springs. If your plans bring you back to the area, we would love the opportunity to host you and provide you with a great experience.

8/10 Bueno

Boris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Adventure Inn Staff el 25 ene. 2024
Dear Boris, Thank you for your feedback and positive rating! We appreciate your stay with us and would love to learn more about your experience to ensure we continue to meet your expectations. If you have any specific insights to share, please feel free to contact our customer service team.

6/10 Aceptable

Mitz, COLORADO SPRINGS

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The hotel advertised a hot tub but it was not on so it was not usable.
Se hospedó 2 noches en enero de 2024
Respuesta de Adventure Inn Staff el 15 ene. 2024
Dear Mitz, We appreciate your feedback and apologize for any inconvenience regarding the hot tub. Our team is working to address this issue promptly. We regret any disappointment and hope you give us another chance to provide you with an improved experience during your next visit.

10/10 Excelente

charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Adventure Inn Staff el 14 ene. 2024
Dear Charles, Thank you for your perfect rating! We're thrilled to know you had a fantastic experience during your stay. Your satisfaction is our utmost priority, and we look forward to providing you with the same level of excellence on your future visits.

10/10 Excelente

Sydney

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Quick easy check in
Se hospedó 1 noche en enero de 2024
Respuesta de Adventure Inn Staff el 13 ene. 2024
Dear Sydney, Thank you for your positive feedback! We're thrilled to hear that your check-in experience was quick and easy. Providing efficient service is our priority, and we're delighted it contributed to your overall satisfaction. We look forward to welcoming you back for another seamless stay.

6/10 Aceptable

Tom

No le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 13 ene. 2024
Dear Tom, Thank you for sharing your rating with us. We value your feedback and would love to hear more about your stay to better understand your experience. Please feel free to reach out to our customer service team so we can address any concerns you may have.

6/10 Aceptable

Felicia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 5 feb. 2024
Dear Felicia, Thank you for taking the time to provide your feedback. We appreciate your stay with us and would love to understand more about your experience to enhance our services. If there are specific areas where we can improve and make your next stay more enjoyable, please don't hesitate to share your insights with us.

2/10 Terrible

Rudolph

Viajó con su pareja, Viajó con mascotas
No le gustó: Servicios
They used a zoom check in process which was very difficult to navigate on top of the crap service the mobile check in kiosk had. The hallways smell bad/ weird. The property itself isn’t well kept. The room is ok. Little rinky dink but I suppose you get what you pay for? Wouldn’t recommend staying here. Spend the extra hundred bucks on the Marriott
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 7 ene. 2024
Dear Rudolph, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We are sorry to hear that you were not satisfied with our zoom check-in process and our mobile kiosk service. We are also concerned about the smell in the hallways. We appreciate your honest comments and we will use them to improve our services and facilities. We hope you enjoyed your room and we would love to have another chance to host you in the future. Please contact us directly if you have any questions or concerns.

8/10 Bueno

Arthur

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 7 ene. 2024
Dear Arthur, Thank you for your positive review. We are glad to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. We appreciate your feedback and we hope to see you again soon.

2/10 Terrible

Sharon

Viajó con su familia, Viajó con mascotas
No le gustó: Personal y atención, servicios
I know its peak ski season and places that are pet friendly can charge a fee but $60 for 2 dogs who are just going to sleeo is outright ridiculous. Its not a luxury place. There are no other options. This area is for the rich and famous.
Respuesta de Adventure Inn Staff el 30 dic. 2023
Dear Sharon, what is terrible is your sheer ignorance and lack of accountability. The pet fee amount is clearly mentioned on our hotel page across all platforms, but for whatever reason, you were too lazy or irresponsible to go through it. It is hilarious how unintelligent people like yourself blame the business for their lack of awareness. And FYI, the luxury accommodations charge in the range of 150 a pet. Based on your ignorant comments, it seems like you have never stayed at one.

6/10 Aceptable

Jacklyn

.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Adventure Inn Staff el 7 ene. 2024
Dear Jacklyn, Thank you for your feedback. We are glad that you chose to stay with us and we appreciate your rating. We are sorry to hear that your experience was not completely satisfactory. We strive to provide the best service and comfort for our guests, and we would love to hear more about what we can do to improve. We hope to see you again soon and make your next stay a five-star one.

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 28 dic. 2023
Dear Dan,Thank you for your wonderful review of our hotel. We are delighted to hear that you enjoyed your stay with us and that you found our service, facilities and location to be excellent. Your feedback is very valuable to us and we appreciate your kind words.We hope to welcome you back soon for another memorable experience.

2/10 Terrible

Mercedes

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 25 dic. 2023
Dear Mercedes, we are sorry to hear that you had a bad experience at our hotel. We strive to provide excellent service and comfortable accommodation to all our guests, but it seems that we fell short of your expectations. Could you please share more details about what went wrong during your stay? Your feedback is very important to us and we would like to address any issues or concerns you may have. Thank you for choosing our hotel and we hope to hear from you soon.

10/10 Excelente

Julie

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is clean, quiet and staff are extremely friendly and helpful. I would highly recommend this place and would definitely stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 20 dic. 2023
Dear Julie, thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at our hotel and that you appreciated our cleanliness, quietness and friendly staff. Your kind words mean a lot to us and we are happy to have met your expectations. We hope to see you again soon and we are grateful for your high recommendation. Have a great day!

4/10 Mediocre

Heather

Viajó con su familia
No le gustó: Personal y atención
Impersonal
No costumer service, litterally a machine checks you in. Ince checked in there were no directions on how to get to our room ir the best place to park for our room. I wouldnt stay there again based on the lack of servise. Hotel was clean, old but clean. Shower had no pressure to it and it was either hot or cold no in-between.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 20 dic. 2023
Dear Heather, thank you for your review. We apologize for the inconvenience you experienced during your stay. We are sorry to hear that you did not find our automated check-in system user-friendly and that you had trouble finding your room and parking spot although those things are pretty obvious and straight forward. We appreciate your feedback and we will work on improving our signage and instructions in way that it helps the not so bright minds. We are glad that you found our hotel clean. We hope you will give us another chance to serve you better in the future.

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adventure Inn Staff el 20 dic. 2023
Dear Angela, thank you for your kind words and your 5-star rating. We are delighted to hear that you enjoyed your stay at our hotel and that you found our staff, facilities and services to your satisfaction. Your feedback is very valuable to us and we appreciate you taking the time to share it. We hope to welcome you back soon for another pleasant experience.

10/10 Excelente

Amanda

Se hospedó 1 noche en noviembre de 2023
Respuesta de Adventure Inn Staff el 19 nov. 2023
Dear Amanda, thank you for your kind words and your perfect rating! We are delighted to hear that you enjoyed your stay at our hotel and that you appreciated our facilities and services. Your feedback is very valuable to us and it motivates us to keep improving our standards of excellence. We hope to see you again soon and make your next visit even more memorable.

10/10 Excelente

MARCO

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Adventure Inn Staff el 13 nov. 2023
Dear Marco, thank you for your kind words and for choosing our hotel. We are delighted to hear that you had a perfect stay with us and that you enjoyed our facilities and services. Your feedback is very valuable to us and we appreciate your time and effort in sharing it. We hope to see you again soon and make your next visit even more memorable.

6/10 Aceptable

VINCENT

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
I consider this a 2 star motel (one step above small family-owned "motor courts"). Did not like the front-desk/check-in "video kiosk". I prefer a face-to-face person who pays local taxes and supports the local economy rather than someone in another country. We stayed at this motel in the past when it was locally owned and the door at the far end of the complex required a key to enter. Now that door is open to the interior of the motel and even though it appears to have video surveillance, it is a security issue. The door also bangs shut if not held from doing so, so don't get a room on that end of the motel! The rooms are not carpeted, so the floors are cold to walk on in bare feet. There are no closet areas in the rooms to hang your jackets/shirts/pants. Advertised a hot tub and there was indeed one on the property, but my wife said it smelled like it had mold growing in it, so we considered it unusable. There is a small patch of grass out front for your dog to relieve there self, but the dog-poo bag dispenser was empty both days we stayed there, so the dog area had poo piles. The rooms and common areas are clean. The continental breakfast was above average with hot and cold cereals,fruit, hot chocolate mix, milk, donuts and coffee machine (empty the second morning). Over all, there are better motels in town for a similar price.
Se hospedó 2 noches en octubre de 2023
Respuesta de Adventure Inn Staff el 1 nov. 2023
Dear Vincent, thank you for your review. We appreciate your feedback and we apologize for any inconvenience you experienced during your stay. We are sorry to hear that you did not like our front-desk/check-in video kiosk, which is designed to provide a fast and convenient service for our guests. We also regret that you felt unsafe with the door at the far end of the complex, which is always monitored by our security cameras. We are working to fix the issue with the door banging shut. We understand that some guests may prefer carpeted floors and closet areas, but we have chosen to use hardwood floors and open shelves for a modern and minimalist look. We are glad that you found our rooms and common areas clean. We are concerned about your comment on the hot tub, which is cleaned and sanitized regularly by our maintenance team. We will investigate this matter and take appropriate action. We are also sorry that the dog-poo bag dispenser was empty, which is unacceptable. We will make sure to refill it more often and to keep the dog area clean. We hope that you will give us another chance to serve you better in the future.

2/10 Terrible

Arthur

No le gustó: Personal y atención, estado de la propiedad e instalaciones
The Adventure Inn was nigh impossible to find in the dark due to the illuminated sign for the previous name of the property and lack of illumination on the banner with the new name, Adventure Inn. The video link to a remote desk clerk was a poor substitute for having someone on site to welcome us. The continental breakfast was a joke- the worst I’ve ever seen. The rooms are in two different wings branching off from the lobby, both requiring walking up or down stairs from the lobby, with no signage to indicate which rooms are located in which wing, so we ended up hauling our luggage up stairs to the wrong wing, then down and up again to the correct wing. On the plus side, the mattress was comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Adventure Inn Staff el 1 nov. 2023
Dear Arthur, thank you for your feedback. We apologize for the inconvenience you experienced during your stay at our property. We are working hard to improve our signage, lighting to better serve our guests. We would like to bring it to your attention that we do not advertise breakfast at all. Therefore, no one is supposed to expect any breakfast to begin with. The fact that we offered anything at all was just a good gesture from our side. So, instead of complaining about things in the breakfast that were not available, you should be grateful for what was available, as we were under no obligation whatsoever to even provide that. We appreciate your kind words about our comfortable mattress and we hope you had a good night's sleep. We value your business and we hope to have another opportunity to welcome you back in the future.

10/10 Excelente

Dyana

Se hospedó 1 noche en octubre de 2023
Respuesta de Adventure Inn Staff el 27 oct. 2023
Dear Dyana, thank you for your kind words and your perfect rating. We are delighted to hear that you enjoyed your stay at our hotel and that you found our facilities and services satisfactory. Your feedback is very important to us, and we appreciate your time and effort in sharing it with us. We hope to see you again soon and we wish you a wonderful day.

4/10 Mediocre

Marcus

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not impressed!
This place needs some serious work. Was checked in on a computer screen. The guy was nice but the process was very slow. The bathroom needed to be ripped out and replaced. The tub, sink, and toilet were super old and gross. The room must have been a smoking room at some point because it still smelled. There were little black speck things in the sheets. I don’t know what it was but hope it was not bugs. Would definitely not recommend this place.
Se hospedó 1 noche en octubre de 2023
Respuesta de Adventure Inn Staff el 22 oct. 2023
Dear Marcus, thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations. We apologize for any inconvenience caused by the check-in process, the bathroom condition, the room odor, and the bedding quality. We take these issues very seriously and we are working hard to improve our facilities and services. We appreciate your honest comments, and we hope you will give us another chance to serve you better in the future.