6/10 Aceptable
JL H.
9 sept. 2025
The house and location were beautiful and met all my expectations EXCEPT when we arrived the hot tub as advertised was half way empty and dirty with leaves. It took 2.5 days of nagging to get someone to come look at it, only to wait another day for someone to do anything about it. The hot tub was a main feature in choosing this house and my family was very disappointed we only had 1 full day/night with it. The people at vacasa were responsive but did not provide any answers and I did have to chase them around. I mostly got "wait while I check for you." Or "we have notified maintenance" etc. Otherwise, I did love the property and location and would probably even stay again if it was guaranteed that this would be working and/or better communication. There's also no ACs in this house which I did not remember seeing in the original listing.
JL H.
Se hospedó 5 noches en agosto de 2025