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Opiniones sobre Holiday Inn Express & Suites Glasgow, an IHG Hotel

2.5 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 388 de 583 opiniones" "
Evaluación: 8 - Bueno. 141 de 583 opiniones" "
Evaluación: 6 - Aceptable. 27 de 583 opiniones" "
Evaluación: 4 - Mediocre. 10 de 583 opiniones" "
Evaluación: 2 - Terrible. 17 de 583 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marlin

Se hospedó 1 noche en enero de 2023
Respuesta de MG el 15 mar. 2023
Thank you for staying with us and for the great rating!

10/10 Excelente

Robert, Cincinnatti

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great newer hotel near tons of shopping and dining options. Indoor pool very nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de MB (HEC) el 15 may. 2024
Good Day Robert. Thank you for your nice review, we really appreciate it. If you are ever back in the area, we hope you will come back and stay with us again.

8/10 Bueno

Daryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room. Breakfast was very good also with lots to choose from
Se hospedó 1 noche en abril de 2024
Respuesta de MB el 29 abr. 2024
Hello Daryl,Thank you for staying with us and the time it took for you to give your feedback on your stay. We are happy that you enjoyed your stay and enjoyed the Breakfast if you are ever in our area again we would be happy to accommodate you again thank you

10/10 Excelente

Vickie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’ve never stayed in a hotel that was as quiet as this one. I’d highly recommend this hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de MB el 29 abr. 2024
Hello Vickie,Thank you for taking the time to give us a review. We are so glad that you had a very pleasant stay. We appreciate your business and hope you will stay again in the future.

8/10 Bueno

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The beds were as hard as a counter top.
Se hospedó 2 noches en abril de 2024
Respuesta de Admin el 24 abr. 2024
Hello Brian,Thank you for choosing us for your stay. I want to start off by apologizing for the beds being to hard for your comfort, we never know until our guests gives us the feedback on the stay so I want to thank you for taking the time for the feedback and again we apologize for the uncomfortable bed, we hope you will stay with us again if you are ever back in the area

10/10 Excelente

Greg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a good breakfast with multiple options for food...fresh.
Se hospedó 1 noche en abril de 2024
Respuesta de Admin el 24 abr. 2024
Hello Greg,Thank you for staying with us and the time it took for you to give your feedback on your stay. We are happy that you enjoyed your stay and enjoyed the Breakfast if you are ever in our area again we would be happy to accommodate you again thank you

6/10 Aceptable

Holly

Viajó con su familia
Le gustó: Servicios
Mattresses are like rocks. Had to buy a mattress topper to sleep comfortably.
Se hospedó 3 noches en abril de 2024
Respuesta de Admin el 24 abr. 2024
Hello Holly,We would like to thank you for choosing us for your accommodation, we are very sorry that our beds was not to your liking we apologize for that inconvenience and hope if you are in the area again that you could give us another chance but again thank you for choosing Holiday Inn Express

4/10 Mediocre

Carly

Viajó con su familia
Le gustó: Personal y atención, servicios
Our room had a smelly odor. Like wetness and feet. The walls were thin or everyone around us was noisy. People above us were really loud. The pool capacity is 9 people. There wasn't any decent restaurants around other than fast food. Family diner near there was disgusting... Closer to the caves seemed nicer.
Se hospedó 2 noches en abril de 2024
Respuesta de Admin el 16 abr. 2024
Hello Carly,Not sure if the front desk was informed that your room had an odor but if we had a available room we could have switched you to another one and as far as the pool the sign says 9 persons this is for the safety of young children when you get a lot of bigger kids throwing ball as such it can pose problem for the younger children but it is open from 7am till 10pm everyday and we would like to apologize for these issues that you experienced As far as the choice of dining in the area there is a Stake house .3 miles from the hotel and an Italian restaurant .8 miles but we apologize for not meeting your expectations and hope you will stay again in the future

8/10 Bueno

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice sized pool. Clean rooms. Slept well.
Se hospedó 2 noches en abril de 2024
Respuesta de Admin el 24 abr. 2024
Hello Susan,Thank you for taking the time to give us a review and we hope you will choose us again if you are in our area again.

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk very accommodating for early check in. Friendly staff. Good breakfast. Pool and bathrooms very clean. Good value.
Se hospedó 1 noche en abril de 2024
Respuesta de Admin el 24 abr. 2024
Hello Jeff,We are very pleased that you enjoyed your stay with us, we hope if you are in the area you will choose to stay with us again.

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kids loved the pool and breakfast was nice the next morning. Front desk employees were very nice throughout our stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Admin el 24 abr. 2024
Hello Jason, We are happy everyone had a good time staying with us, if you are ever back in the area, we hope we can see you again soon.

8/10 Bueno

Dorothy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was nice and clean. The staff mostly avoided any niceties and didn't feel welcoming. It doesn't help that there was some sort pig fan noise around the front desk that made interacting challenging.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hec el 29 abr. 2024
Thank you for staying with us, we regret if you experienced any issue during your time here.

4/10 Mediocre

Marvin

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Booked a two queen bed room. Hotel would only provide a king bed. Inconvenient for two adult male travelers.
Se hospedó 1 noche en marzo de 2024
Respuesta de Admin el 28 mar. 2024
We apologize for the inconvenience we did our best to accommodate your request we put you in a king suite which has a pull out couch when the booking comes through as a flow through room like yours did we look at how many is in the reservation and we have to make the judgment from that as we do not get a lot of information before the arrival of guests, we do apologize for the issue of not getting two queen beds and hope that does not keep you from staying with us again

10/10 Excelente

Michael, Chicago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Admin el 28 mar. 2024
Thank you for taking the time to give us a review on your stay we are happy to hear that you enjoyed your stay with us.

10/10 Excelente

Kristin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, very clean property, pool and breakfast were great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk HEC el 24 mar. 2024
Thank you for taking the time to give us feedback and with a great score we hope to see you again soon. :)

10/10 Excelente

Suzanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful breakfast with plenty of spaces/tables to eat at. The pancakes were yummy! In room Keurig coffee maker. All staff were very friendly. Attentive kitchen staff keeping food updated. We visited Cave City and it is an easy drive to get to Mammoth Cave from hotel. So quiet. Don't stay anywhere else!
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk HEC el 24 mar. 2024
Thank you for taking the time to give us feedback and with a great score we hope to see you again soon

8/10 Bueno

Genevieve

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fast check in. There were not any linens for the pull signed, but a quick trip to the front desk solved that very quickly. There were only 4 towels for our reservation of 6 people so we asked for more as well. Very spacious room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk HEC el 24 mar. 2024
Thank you for taking the time to give us feedback. We are glad that we could accomodate your needs while you and the family were staying with us. You gave us a great suggestion when you said something about only 4 towels being in our biggest suite rooms.I will bring this to our GM's attention and see if we can put a few extra bathroom linens just in case there is more than 4 in that suites room type. Thank you for giving us a great score and hope to see you all again soon.

8/10 Bueno

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice employees - clean and convenient
Se hospedó 1 noche en diciembre de 2023
Respuesta de BG el 28 feb. 2024
Thank you. We hope that you will stay with us again if you are ever in this area again.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Admin el 10 feb. 2024
Thank you for the review we appreciate you taking the time to give us a good score we hope to see you again soon

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2024
Respuesta de Admin el 10 feb. 2024
Thank you for taking the time to give us feedback and with a great score we hope to see you again soon

8/10 Bueno

Jeff

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk HEC el 24 mar. 2024
Thank you for taking the time to give us feedback and with a great score we hope to see you again soon.

8/10 Bueno

William

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicest hotel in the area!
Se hospedó 2 noches en enero de 2024
Respuesta de Admin el 10 feb. 2024
Thank you for the great score and the compliment we hope to see you again soon

8/10 Bueno

Ramona

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was nice except the beds. I don't know why hotel beds are so firm/uncomfortable. This is everywhere we've gone but it's rough when you have back problems. I would recommend this location, although I was told locals cannot stay unless there's a good reason, like no hot water at our home (which was sent we were there; for a shower). The front desk clerk was very good and knowledgeable.
Se hospedó 1 noche en enero de 2024
Respuesta de Admin el 30 ene. 2024
Thank you for your kind words about our Front Desk staff, and we would like to apologize for your bed being uncomfortable. Yes we have a policy in place for locals staying.

10/10 Excelente

Jonathan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Admin el 30 ene. 2024
Thank you for choosing us

8/10 Bueno

Lynda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Admin el 30 ene. 2024
Thank you for staying, we hope you will choose to stay again if you are in our area.

6/10 Aceptable

Jason

Se hospedó 1 noche en diciembre de 2023
Respuesta de Admin el 30 ene. 2024
Thank you for staying with us.

8/10 Bueno

Donna

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Stayed 5 nights on the last night we had to ask for trash to be emptied! Beds were hard, but I likes the pillows
Se hospedó 4 noches en diciembre de 2023
Respuesta de Admin el 30 ene. 2024
Sorry for the issues you had while staying with us, we hope you will give us another chance if you are back in our area again

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very friendly. Everything was clean and breakfast buffet was awesome.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Admin el 10 dic. 2023
Thank you for your review we greatly appreciate you and hope you will stay again if you are back in our area

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very much enjoyed our stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Admin el 24 nov. 2023
We are very happy that you enjoyed your stay with us and hope to see you again.

10/10 Excelente

Betty

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient
Se hospedó 1 noche en noviembre de 2023
Respuesta de Admin el 24 nov. 2023
We hope you will choose us agin if you are back in our area Thank you for staying with us

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Admin el 20 nov. 2023
Thank you for choosing Holiday Inn Express for your accommodations, we greatly appreciate you as our valued guest and hope you come see us again.

10/10 Excelente

Calvin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Admin el 10 dic. 2023
Thank you for the great score and hope you will stay again if you are back in our area

8/10 Bueno

Sandra, Austin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Standard hotel, very clean but the pillows are pancakes. The area is very walkable for restaurants and distillery tours. Parking is across the street in a garage, no need to validate at hotel. Surprisingly safe for being downtown, just watch where you step.
Se hospedó 1 noche en octubre de 2023
Respuesta de Admin el 26 oct. 2023
Thank you for the review, there might be a mix up on which hotel you actually responded to we dont have any distilleries around our location or any parking garages, but we still thank you for the rating and hope when youre back in the area you will choose us again.

10/10 Excelente

Jena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean place with friendly staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de MG el 10 oct. 2023
We appreciate you choosing us! Thanks for the great rating also!!

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Admin el 11 oct. 2023
Thank you for the 5 out of 5 on your experience at the Holiday Inn Express Glasgow we appreciate our guests and hope to see you again!

8/10 Bueno

Jerry

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de MG el 10 oct. 2023
Thanks for staying with us!!

8/10 Bueno

Philip

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great stay, clean, no big deal but the TV sucked. The TV was ok but the way you found channels was terrible. Highly recommend the hotel though, Great pool. .
Se hospedó 2 noches en septiembre de 2023
Respuesta de MG el 30 sept. 2023
We appreciate you choosing to stay with us! We are happy to hear that you had an overall great stay with us and do recommend us to others. We hope you come back to see us!

10/10 Excelente

Virginia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Needed a place for 1 night. Great hotel.
Se hospedó 1 noche en agosto de 2023
Respuesta de MG el 16 sept. 2023
We are so happy you chose to stay with us and that you had a nice time while here!

8/10 Bueno

JEREMY, Hodgenville

Se hospedó 1 noche en septiembre de 2023
Respuesta de MG el 30 sept. 2023
Thanks for staying with us!

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Friendly staff good breakfast
Se hospedó 2 noches en septiembre de 2023
Respuesta de MG el 4 sept. 2023
Thanks for choosing us! We are glad you found in us a clean hotel with a friendly staff and good breakfast. Come back again!

8/10 Bueno

Sheryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, great area to grab a bite. Hotel was clean, room was clean and cool when we walked in. I would stay again given the opportunity.
Se hospedó 1 noche en septiembre de 2023
Respuesta de MG el 4 sept. 2023
We were happy to have you with us! We are so happy to hear that you found us to be a nice, clean hotel and that you would stay with us again if in the area. We hope you come back to see us again soon!

8/10 Bueno

Riley

Se hospedó 1 noche en agosto de 2023
Respuesta de MG el 16 sept. 2023
Thanks for staying with us!

8/10 Bueno

Diane

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was as advertised. Room was clean and comfortable.
Respuesta de Admin el 15 ago. 2023
Thank you for your review we hope you will choose Holiday Inn Express and Suites if you are in our area again

10/10 Excelente

Kalyani

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Admin el 15 ago. 2023
Thank you for your review, we value our guests and hope to see you again in your future stays

10/10 Excelente

Jessica, Schiller Park

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de MG el 9 ago. 2023
Thank you for staying with us and for the great rating!

10/10 Excelente

Edith

Se hospedó 3 noches en julio de 2023
Respuesta de Admin el 24 ago. 2023
Thank you for choosing us for your accommodations we look forward to seeing you again in the future

8/10 Bueno

Chantelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great little getaway
Great Getaway spot for an overnight trip. Room was spacious and clean and breakfast choices were perfect. Highly recommend
Se hospedó 1 noche en julio de 2023
Respuesta de MG el 4 ago. 2023
Thank you for coming to stay with us! We are happy to hear that you had an enjoyable time while here. Come back to see us again!

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de MG el 1 ago. 2023
Thank you for staying with us and for the great rating!

10/10 Excelente

Michael

Se hospedó 2 noches en julio de 2023
Respuesta de Admin el 24 ago. 2023
Thank you for taking time to rate your stay we hope you will choose us again when you are in our area

10/10 Excelente

dorrissie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very comfortable, would stay there again. Great!
Se hospedó 4 noches en julio de 2023
Respuesta de Admin el 26 jul. 2023
Thank you for staying and we welcome you to come stay again anytime