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Opiniones sobre Hilton Glasgow

4 out of 5
Hilton Glasgow
1 William Street, Glasgow, Scotland

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 551 de 1002 opiniones" "
Evaluación: 8 - Bueno. 303 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 91 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 39 de 1002 opiniones" "
Evaluación: 2 - Terrible. 18 de 1002 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Lillian, Guaynabo

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
La localización es pésima, no hay nada de nada
Se hospedó 3 noches en noviembre de 2022
Respuesta de HG el 21 nov. 2022
Thank you for taking a moment to share your experience. I am pleased to hear you enjoyed your visit. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Rafael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen viaje, el hotel muy bien, solo las almohadas incómodas
Se hospedó 2 noches en agosto de 2022
Respuesta de Hilton Glasgow el 18 ago. 2022
Thank you for your review. We are delighted that you enjoyed your stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2017

6/10 Aceptable

Mehreen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful interiors and room was clean and well presented. The check in process was anything but smooth, no concierge and no one to show us to our room. Woken up several times over night at 3am and 4 am and onwards by people having a party outside our door. Also as a Hilton Honors gold member I didn’t really have any perks. My children enjoyed their breakfast.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Prodipta

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Usual Hilton standards in Glasgow not far from the nightlife and town centre either …. Would stay again …. P
Se hospedó 1 noche en abril de 2024
Respuesta de HG el 7 may. 2024
Thank you very much for taking the time to review your stay at Hilton Glasgow!

10/10 Excelente

Denise

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We arrived after a long transatlantic flight and requested an early check-in. No hotel will guarantee this but the Hilton staff worked hard to accomodate us. It was wonderful and much appreciated. It is an easy walk into central Glasgow. Staff were universally pleasant and helpful. Food in the relaxed bar and restaurant areas was excellent and we especially enjoyed the daily buffet breakfast. The Hilton is now our go to hotel in Glasgow.
Se hospedó 10 noches en abril de 2024
Respuesta de HG el 7 may. 2024
Thank you very much for taking the time to review your stay at Hilton Glasgow!

10/10 Excelente

Amani

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful staff and clean facility
Se hospedó 3 noches en abril de 2024
Respuesta de HG el 8 abr. 2024
Thank you very much for taking the time to review your recent stay at at Hilton Glasgow. It is wonderful to see from your rating that you enjoyed your stay and we all hope we will be able to welcome you back in the future.

8/10 Bueno

Preeti

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pros: Rooms are clean and view from 17th floor is great. Comfortable beds. Lounge is very comfortable. Bar open till 12 midnight. The ambience is great and relaxing. Great staff. Polite and professional Lovely cocktails. One of the best Bloody Mary I have ever had. Food is yummy. Had dinner one night at the hotel itself. Lot of options to choose from. Cons no robes for kids , especially with swimming access kids robe are expected. And its Hilton not just any hotel. Parking has leaks although hotel has apologised it was due to some work. Breakfast service didn’t work for me. . The hot buffet was not being filled. I waited and had yogurt muesli brown toast tea and left I was vegan. Not many options if you take out hot breakfast also from the mix. Not worth 18 quid per person. I had booked in for breakfast for two days separately it was not part of my booking . Called in to cancel for the next day. The attendant at the desk, said no problem they can do that. I had booked for only one adult and child. However while checking out we were asked to pay for two days. Somehow managed to convince them to pay for one day but again they charged us for family of four. Just let go and paid but did leave with an awkward feeling which otherwise would have been nice given the hotel is so comfortable to stay and relax.
Se hospedó 2 noches en marzo de 2024
Respuesta de HG el 8 abr. 2024
Thank you very much for taking the time to review your recent stay with us. I'm sorry to hear you didn't enjoy the breakfast buffet experience. We also offer breakfast to order in our Whisky Mist Bar & Kitchen, maybe that is an option should you stay with us again. Please email our front office team regarding your invoice queries and they will be able to help and clarify. We all hope we will be able to welcome you back in the future.

10/10 Excelente

Michael

Se hospedó 2 noches en marzo de 2024
Respuesta de HG el 7 may. 2024
Thank you very much for taking the time to review your stay at Hilton Glasgow!

10/10 Excelente

Kenneth, Kilmaurs

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and fantastic staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de HG el 26 mar. 2024
Thank you very much for taking the time to review your recent stay.

6/10 Aceptable

Donald

Se hospedó 1 noche en marzo de 2024
Respuesta de HG el 8 abr. 2024
Thank you very much for taking the time to review your recent stay with us. I'm disappointed to see your rating and we would appreciate if you would contact us directly with details about your stay. With warm regards

10/10 Excelente

Mitchell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We received, without a doubt, the best customer service we have ever received at a UK hotel. My wife and I have travelled the length and breadth of the UK for work and pleasure and I can honestly state that the staff in this particular hotel were professional, happy and a pleasure to interact with. I am returning to Glasgow in July and will definitely be staying at this hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de HG el 26 mar. 2024
Thank you very much for taking the time to review your recent stay.

8/10 Bueno

Prodipta

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The family enjoyed the pool and the jacuzzi - but I didn’t like to be charged extra for using this. Everything else was “Hilton” standard - so clean, comfortable and standardised. Sadly I am happier this trip than taking a risk with a local independent like last time and ending up in a grim little place for the same amounts of cash!
Se hospedó 1 noche en marzo de 2024
Respuesta de HG el 26 mar. 2024
Thank you very much for taking the time to review your recent stay.

10/10 Excelente

Kenneth, Kilmaurs

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Fantastic hotel with great staff especially Shannon who went above and beyond
Se hospedó 1 noche en marzo de 2024
Respuesta de HG el 26 mar. 2024
Thank you very much for taking the time to review your recent stay.

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, lovely hotel, perfect family room
Se hospedó 3 noches en febrero de 2024
Respuesta de Hilton Glasgow el 6 mar. 2024
Thank you for your lovely review. We are delighted that you enjoyed your stay.Kind Regards

10/10 Excelente

Wendy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely break
Great welcome & check in, fabulous double room, very clean & fresh, fabulous staff throughout, customer service brilliant - O consider myself quite a fussy traveller but could not fault anything. If there was one area that wasnt matching in high standard, it would be the spa which was based within the gym & rooms inside the pool area.
Se hospedó 3 noches en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

10/10 Excelente

Robert, Romford

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a fab time in Glasgow, the staff were friendly and helpful. Loved the buffet breakfast and so pleased that we included that in our booking and would be happy to go back.
Se hospedó 3 noches en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

10/10 Excelente

Gillian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel, staff helpful and friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

10/10 Excelente

Paul

Se hospedó 1 noche en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

4/10 Mediocre

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
I had a number of issues with my stay. 1. I arrived and was checked into a room that only had a shower, I particularly wanted a bath because everywhere i went to in Glasgow was cold. The room temp was also cold and I had difficulty after a long day travelling getting the thermostat in the room to adjust. Another problem was that despite downloading the expedia App the Hilton App and the Hilton Honors App non of these Apps readily showed the address of where I was staying there are 6 different Hiltons in Glasgow, I ended up having to stop my taxi and call the hotel to find out where it was. I would have like to have used the pool (thats why I booked that hotel) only to find I had to download another App to use the pool and pay an additional Fee in addition the App would only allow a narrow time window as such I was that tired I could not face having to download a 4th App. So instead of stopping off at my hotel having a hot bath a swim and a walk around Glasgow I spent the day feeling cold and unwell in bed.
Se hospedó 1 noche en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you very much fro taking the time to review your recent stay with us. I'm sorry to hear that you left disappointing. As you will be able to see from the room descriptions, only our 2 bedroom suite has a bathtub. All other rooms have walk in showers. With warm regards

10/10 Excelente

Ahjaz Ahmed

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
10/10 hotel, Amazing staff
Hard to describe in words how lovely, comforting and relaxing this stary was. Every thing was more than expectations and staff was so kind and helpful. I give them 10 out of 10
Se hospedó 2 noches en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

2/10 Terrible

Marc

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your review

10/10 Excelente

Amy

Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your 10 out of 10 review.

8/10 Bueno

Louise, Ayr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your reviewKind Regards

10/10 Excelente

Chrislynne

Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your review.Kind Regards

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant stay at the Hilton
Lovely wee night away in Glasgow. All the staff we encountered at the hotel were lovely. Room decor was great and the room was clean and comfortable. Breakfast buffet was good. Felt a bit duped that there’s an additional charge for the swimming pool but suppose it made it nice and quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your review. We are delighted that you enjoyed your stay.Kind Regards

10/10 Excelente

Heather

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Short but great stay
Very comfortable bed, super clean and great service from all staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your lovely review.Kind Regards

10/10 Excelente

Toni

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Executive room
We stayed in the executive room with lounge access and it did not disappoint! The room was beautiful and newly done up, the lounge was great - you can help yourself to glass bottles of juice/water anytime and plenty of snacks! Overall the Hilton is the best place to stay when in Glasgow and all staff are very friendly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your fabulous review. We are delighted that you enjoyed your stay.Kind Regards

10/10 Excelente

Martyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your fantastic review.Kind Regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de HG el 29 feb. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

10/10 Excelente

Gareth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hilton Glasgow el 19 feb. 2024
Thank you for your fantastic review.Kind Regards

8/10 Bueno

John

Se hospedó 2 noches en enero de 2024
Respuesta de HG el 31 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow.

10/10 Excelente

Nouman

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and comfortable
Amazing experience! the staff cannot do enough for you from the moment you arrive. we had a relaxing stay.
Se hospedó 1 noche en enero de 2024
Respuesta de HG el 29 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back in the near future.

10/10 Excelente

Dani

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de HG el 22 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow.

8/10 Bueno

Lisa

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was great.
Se hospedó 2 noches en enero de 2024
Respuesta de HG el 22 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A wonderful place to stay
The staff are incredibly friendly and helpful. It makes staying here a wonderful experience. The reception and dinning areas are very beautiful.
Se hospedó 3 noches en enero de 2024
Respuesta de HG el 22 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to hear that you enjoyed your stay and we all look forward to welcoming you back .

10/10 Excelente

Christopher

Se hospedó 2 noches en enero de 2024
Respuesta de HG el 9 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to see that you enjoyed your stay and we all look forward to welcoming you back.

10/10 Excelente

CHRIS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de HG el 9 ene. 2024
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We all look forward to welcome you back in the near future.

8/10 Bueno

Sidnei

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Happy new year !
Good location Good bar Free carpark
Se hospedó 1 noche en diciembre de 2023
Respuesta de HG el 4 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 Excelente

Pauline

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay with friends
Very nice recently modernised Very clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de HG el 4 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 Excelente

Olivia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incredible
This place was amazing. Got upgraded as it was my birthday and staff were lovely. The room was stunning and felt like royalty the entire time.
Se hospedó 2 noches en diciembre de 2023
Respuesta de HG el 4 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 Excelente

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family trip
Excellent rooms, great breakfast & leisure facilities 👍
Se hospedó 2 noches en diciembre de 2023
Respuesta de HG el 4 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 Excelente

Vivienne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Caring friendly staff
Se hospedó 4 noches en diciembre de 2023
Respuesta de HG el 4 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

8/10 Bueno

steven

Se hospedó 1 noche en diciembre de 2023
Respuesta de HG el 4 ene. 2024
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

4/10 Mediocre

robert

Se hospedó 4 noches en diciembre de 2023
Respuesta de HG el 22 dic. 2023
Thank you very much for taking the time to review your recent stay. I'm very sorry to see from your rating that you left disappointed.

2/10 Terrible

Aulvin

Se hospedó 1 noche en diciembre de 2023
Respuesta de HG el 22 dic. 2023
Thank you very much for taking the time to review your recent stay. I'm very sorry to see from your rating that you left disappointed.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de HG el 12 dic. 2023
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We all hope we will be able to welcome you back

10/10 Excelente

Archibald

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay for music venues and shopping
Se hospedó 1 noche en diciembre de 2023
Respuesta de HG el 5 dic. 2023
Thank you very much for taking the time for reviewing your recent stay at Hilton Glasgow.

10/10 Excelente

Kenneth

Se hospedó 2 noches en diciembre de 2023
Respuesta de HG el 5 dic. 2023
Thank you very much for taking the time to review your recent stay at Hilton Glasgow!

10/10 Excelente

Alenwi

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay
I stayed in the deluxe bedroom, the room was spotless and the bed had one of the most comfy pillows I've ever slept on. breakfast was good and dinner was amazing and the staff were super professional. will definitely be staying here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de FRONT DESK el 23 nov. 2023
Good afternoon, thank you for providing you feedback on your recent stay with us here at the Hilton Glasgow. We are so pleased to hear you were happy with your overall stay and we do hope to welcome you back to the Hotel in the not too distant future.