Estimada Sra. SandraEn primer lugar, nos gustaría agradecerle el tiempo dedicado a hacernos saber cómo fue su estancia en nuestro hotel.Estamos encantados de que haya disfrutado del tiempo en nuestra ciudad.Le agradecemos sus comentarios positivos y esperamos volver a darle la bienvenida en el futuro.Saludos cordialesJuan CarlosFront-Office

Estimado Manunel,En primer lugar nos gustaría agradecerle el tiempo dedicado a hacernos saber cómo fue su estancia.Nos alegramos de que haya podido disfrutar en nuestro hotel y en nuestra ciudad.Nos aseguraremos de transmitir sus saludos a Hasnaa.Un cordial saludoJuan Carlos

Dear Sir,Thank you for your rating.Yours Faithfully,

Dear Sir,Thank you for your review.Some of our rooms have welcomed quite number of guests indeed. We have some aircon problems at the moment which we hope they do get solved soon. We are happy to hear you loved our customer service and breakfast.Yours Faithfully,

Estimada María Yolanda,Muchas gracias por sus comentarios, de acuerdo a su estancia en NH Gent Belfort.Saludos Cordiales

Dear Sir/Madam,Thank you for your rating.Yours Faithfullly,

Dear Sir,Thank you for your high score.Yours Faithfully,

Estimado Huésped,Muchas gracias por tomarse el tiempo para hacernos saber cómo fue su estancia.Estamos muy contentos de que haya disfrutado de su tiempo en nuestro hotel y en nuestra ciudad.Esperamos poder darle la bienvenida de nuevo en el futuro.Un cordial saludoJuan CarlosRecepción

Muchas Gracias por sus comentarios Jose RolandoEsperamos verlo en un futuro cercano, Saludos Cordiales

Estimada Mabel, Muchas gracias por su comentario en Expedia acerca del personal. Reciba un cordial saludo, Jordi, Recepción, NH Gent Belfort

Dear guests, thank you very much for your review and fantastic, we are glad that you have had such a cosy stay in our hotel, situated right in the very heart of the medieval city centre, from where the whole city and its historic scenery can be easily explored on foot. Looking forward to having the pleasure of welcoming you again soon, kindest regards and have a great day.

Dear guest, thanks a lot for your fantastic review and score, we are glad that you have so much enjoyed your stay at our hotel, located right in the very heart of the medieval city centre. It's also great to hear that you have appreciated our extensive breakfast buffet, but most of all, we are proud of your compliment to our friendly staff, since after all, our employees will always remain the proverbial icing on our cake! We look forward to welcoming you again soon, kindest regards and have a nice day.

Dear Jorge, thanks for posting you review about our hotel. We are very sorry that you were confronted with this annoying situation at check-in and we want to offer you our sincere apologies for the inconvenience this caused you! We do hope to have the pleasure of welcoming you again on another occasion, kindest regards and have a nice day.

Dear guest, thank you for posting your review about your recent stay at our hotel. We very much regret to read that you have been confronted with such an annoying problem at check-in, we can imagine that you didn't feel very welcome when at reception your reservation cannot be traced immediately. But what affects us in particular, is your remark about the unfriendly attitude of one of our employees, because we indeed consider our staff to be our business card, certainly at reception, and we want to offer you our sincere apologies for these inconveniences. All the more we are happy that our Jordi has managed to make up for the first impression you got and we will most certainly forward your compliment to him with pride! Hoping to have the pleasure of welcoming you again on a future occasion, best regards and a good day.

Dear Carmen, many thanks for the beautiful score, we are glad that staying with us was such a positive experience! Looking forward to welcoming you again soon, kindest regards and have a nice day.

Dear guest, many thanks for your great review and score, we are very glad that you have so much enjoyed your stay with us, right in the very heart of the medieval city centre. We always do our utmost to offer an extraordinary experience to all our guests, even beyond expectations. Your beautiful words confirm us that we succeeded in this, thanks to the kindness and helpfulness of our Jordi, to whom we will relay your compliment with pride! Looking forward to welcoming you again soon, kindest regards and have a nice day.

Dear guest, many thanks for the beautiful score, we are glad that staying with us was such a positive experience! Looking forward to welcoming you again soon, kindest regards and have a nice day.

Dear María, thanks a lot for your kind review, we are glad that you have enjoyed your stay with us so much! We do regret the fact that we have not been able to fulfil all your expectations, please accept our sincere apologies for the inconvenience. A general renovation plan is ready to take off in the very near future. Looking forward to welcoming you again soon, kindest regards and have a nice day.

Dear guest, thank you for your feedback about our hotel. We very much regret to read that we have not been able to live up to your expectations, please accept our sincere apologies for the inconveniences you encountered while being our guest. We do hope that you will grant us a second chance and promise to do our utmost to restore your confidence in our hotel! Kindest regards and have a nice day.

Dear guest, many thanks for the beautiful score, we are glad that staying with us was such a positive experience! Looking forward to welcoming you again soon, kindest regards and have a nice day.

Dear guest, thank you for the time that you have taken to value our hotel. We regret to find that we have not been able to entirely live up to your expectations and we want to offer you our sincere apologies for this. We do hope to have the pleasure of welcoming you again soon, kindest regards and have a nice day.

Dear guest, thank you very much for your fantastic review, we are glad that you have enjoyed such a comfortable stay in our hotel, situated right in the very heart of the medieval city centre, from where the whole city and its historic scenery can be easily explored on foot. Looking forward to having the pleasure of welcoming you again soon, kindest regards and have a great day.

Dear Jose Manuel, we thank you for the time you have taken to post a review about our hotel en we look forward to welcoming you again soon! Kindest regards and have a nice day.

Dear guest, many thanks for your feedback about your stay at our hotel, we are glad that you have appreciated our top location as well as our renovated rooms. We are very sorry though for the inconveniences you encountered while being our guest and we want to offer you our sincere apologies. The issues have been forwarded to the concerned departments for immediate care and attention. We hope to improve the impression you have now retained from our hotel on a next visit, kindest regards and have a nice day.

Dear guest, thanks a lot for your review about our hotel. We are really sorry that we have not been able to live up to your expectations and we would like to offer you our sincere apologies for the inconveniences you experienced while being our guest. You are absolutely right, some parts of our hotel are still in need of refurbishment, but new works will start in the near future. We do hope that you will grant us a second chance and we will do our utmost to fully restore your confidence during a future visit. Kindest regards and have a nice day.

Dear guests, thank you very much for your great score for our hotel , we are very glad that you have enjoyed your stay with us so much! All the more we regret that you have been confronted with a fluctuating water temperature problem in one of the rooms and we wish to offer you our sincere apologies for this inconvenience. Looking forward to welcoming you again soon, kindest regards and have a nice day.

Dear guest, thank you for your fantastic review and score for our hotel. We are indeed blessed with our top location, right in the very heart of the medieval city centre, and we are glad that you have enjoyed your stay with us so much! Looking forward to welcoming you again soon, warm regards and we wish you a nice day.

Dear guest, Thanks a lot for your fantastic review about our hotel. We are so glad to hear that you enjoyed your stay at our hotel and that you enjoyed are breakfast buffet. We hope to welcome you again at our hotel. Have a nice day!

Dear, Thank your for your kind review!

Muchos gracias!

Estimado huésped, Le agradecemos mucho su valoración sobre nuestro hotel y nuestro personal. Asímismo, le deseamos un buen fin de semana. Reciba un cordial saludo, Jordi-Recepción NH Gent Belfort

Muchos gracias!

Muchos gracias, y lo siento de incidente de cafe. cordiales saludos,

Muchos gracias, hasta la proxima vez! Saludos,

Estimada Sra. Blanca, Muchas gracias por su opinión y sinceridad. Lamentamos mucho que tuviera que bajar a recepción para recoger su gel de ducha. Lo comentaré con mis companeros para que esto no vuelva a suceder. Así mismo, comentaré con el departamento de limpieza la posibilidad de tener más tipos de almohadas. Nuestro equipo le desea un feliz y próspero Año Nuevo. Reciba un cordial saludo, Jordi

Thank you very much!