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Opiniones sobre Geraldine Heritage Hotel

2.5 out of 5
Geraldine Heritage Hotel
31 Talbot Street, Geraldine

Opiniones

6,8
Evaluación: 10 - Excelente. 19 de 68 opiniones" "
Evaluación: 8 - Bueno. 14 de 68 opiniones" "
Evaluación: 6 - Aceptable. 14 de 68 opiniones" "
Evaluación: 4 - Mediocre. 13 de 68 opiniones" "
Evaluación: 2 - Terrible. 8 de 68 opiniones" "

7,0/10

Limpieza

7,6/10

Personal y atención

6,6/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Leigh

No le gustó: Limpieza, estado de la propiedad e instalaciones
Not value for money
Very old decor. Old sheets. Hotel smelled of cooking oil. I bit more attention to cleaning would have been good, e.g. the exeplair duct in the bathroom was thick with grime. For this level of room I would have expected to pay $60 - $85, not $105.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

stephanie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean sheets, comfortable bed,
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Chris

No le gustó: Servicios, estado de la propiedad e instalaciones
Web site is totally out of date. Tried to book online twice, unsuccessful. Tried emailing with booking, only to get a ‘thank you for your email’ response. Tried phoning, no joy. Because the site and comments seemed ‘Heritage’ persevered and booked Xpedia. The hotel is rundown and tired but has the potential to be a great stopping off point enroute to the bike trails and points south. Needs to lift their game with overseas tourism picking up
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Wendy

Viajó en grupo
Big enough room, great modern and clean bathroom, kitchen area needed a good scrub
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Hang

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Things are old, which is fine. But they could be maintained a bit better.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

C B

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Logeswari

Se hospedó 1 noche en abril de 2023

2/10 Terrible

Rochelle

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Rowan

Viajó en grupo
Le gustó: Limpieza, personal y atención
the heritage have been staying here for a number of years very convenient
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Wendy

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Hotel was cold and unfriendly. Limited pillows and blankets with no heating. No bar or restaurant. Very unloved building for a Heritage listed building in bad need of a lot of TLC
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Jonathan

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Das Einzelzimmer war für knapp 20Euro in Ordnung. Bett, Fenster, TV... Fertig. Küche hat nur eine Mikrowelle und Wasserkocher, dafür wird aber Instantkaffe und Tee bereitgestellt. Leider wurde Zimmer und allgemeine Räume unzureichend oder seit längeren nicht geputzt und gestaubsaugt. Überall Staub und Dreck. Das Bett war sauber. Bad ging auch, aber keine Seife vorhanden.
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Prue

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Three times my food was stolen from the fridge. Not funny when working night shift and get in at 1am expecting to have a warm feed before bed only to find someone had already eaten it dispite having clearly labeled it. Nothing open in Geraldine at that hour!!
Se hospedó 14 noches en marzo de 2023

8/10 Bueno

Roma

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charming
I recommend this traditional country pub. Lovely spacious room. Great bathroom. Friendly staff. Views. Shared balcony. Shared kitchen. I suggest you phone to confirm last minute bookings as the room I booked had been let between booking and when I got there.
Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

Chris

No hot water in shower
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Ren

Le gustó: Estado de la propiedad e instalaciones
You definitely get what you pay for here. I went for the cheapest option in their backpacker/hostel selection and ended up staying in a small building out the back, rather than in the main hotel. It was a bit dirty/dusty and I had to sweep the floor myself, but it was a safe place to stay with a lock, comfy bed, and basic utilities. The pub next door was very rowdy at night though. I also didn't interact with staff at all except for when I arrived, which was a little confusing since I didn't know the pub was also the check-in desk. Overall it was fine but I probably wouldn't stay again, not even for the price of being the cheapest room in Geraldine.
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Kim

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We arrived at this hotel to find our booking non-existent, the initial staff member rude & abusive & the building in a run down state - we await a refund from wotif.com
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Lynn

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
good price for quick stopover. Accessible room/shower for my son was helpful checkin good. Not very clean, fridge dirty, dusty shelves etc. No plug on shelf for appliances. No ventilation. Window would have opened a little above the main street.
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Martin

Viajó con su familia
No food available
Se hospedó 1 noche en febrero de 2023

4/10 Mediocre

Vivienne

Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Aaron

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I guess for what we paid it was ok. Typical old style pub accom. Rooms very basic. Jug didn’t work, was replaced. Bathroom could have been cleaner, dust on skirt boards, fan made awful noise, No iron, only saying this as we travelled for a wedding. Asked for a receipt at end and fella didn’t seem to know what I was talking about. Got there in the end.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Pedro

Se hospedó 1 noche en febrero de 2023

2/10 Terrible

ADAM

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Brent

Viajó con su familia
Le gustó: Limpieza, servicios
Clean and tidy, building had character.

4/10 Mediocre

Gregory, Dunedin

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

4/10 Mediocre

G A

Viajó con su familia
No le gustó: Personal y atención
Vulgar manager treats customers like rubbish.
Pretty vulgar manager. He wanted to charge us twice because he couldn't find the booking we made through hotels.com. The guy was vulgar with us, swearing and blaming the platform, complaining he didn't receive any money out of it, despite I was showing him the booking and the charges on our bank account. Worse customer experience ever.
Se hospedó 3 noches en diciembre de 2022

4/10 Mediocre

G A

Viajó con su familia
No le gustó: Personal y atención
Vulgar manager
The manager of that place was rude, vulgar. He wanted to charge us twice because he could not find the booking we made through hotels.com, saying he didn't receive any money from it, despite I was showing him the booking confirmation and the charge on our bank account. Pretty bad experience.
Se hospedó 1 noche en diciembre de 2022

4/10 Mediocre

James

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The booking was messed up when lastminute.co.nz didn't forward the payment to the hotel for the booking, which meant I had to pay again when I arrived. It then took me an hour on the phone being passed from person to person on an overseas call centre run by lastminute.co.nz to try to get a refund for the double payment but they told me they don't give refunds, only credits. So now I have a credit. It was made worse because the hotel staff then told lastminute.co.nz that I was a 'no show' at the hotel, even though I had already checked in to my accomodation with them, ie some staff knew what was going on and others didn't, but didn't check their facts. Apart from that, the room was fine, clean etc and I think good value for money for a very basic bed-for-the-night.

2/10 Terrible

Sharon Veeral

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

6/10 Aceptable

jeff

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Chengcheng

Viajó en grupo
Le gustó: Personal y atención, servicios
it s ok cheap but old.

4/10 Mediocre

WARREN

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked the check in before 9.unfortunately new managers did not check for bookings online made the day before.so according to them we did not have a booking and they would not check.At 8pm they had a room $22 dearer which we had to pay.bad net tv reception.old food in freezer box.In the padt we had spent extra on food and drink but not this time

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for cheap accommodation and convenient central location
Se hospedó 3 noches en noviembre de 2022

4/10 Mediocre

Ray

Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
Not really up to scratch
This stay was not great. It appeared that staff had completely forgotten to clean the bathroom as the previous occupants toiletries were still in evidence on the shower floor. Black mould around the shower. No working light in the bathroom… the list goes on. We wouldn’t stay here again.
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Kim

Viajó con su familia
Le gustó: Limpieza
Old time pub quite dark, looking past that into accommodation, comfortable clean with an ensuite, no toiletries except hand soap Tea and coffee facilities and a toaster Pleasure to have stayed 😊

10/10 Excelente

Guillemette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
First floor Double room was accessed by a well-worn staircase with grubby carpet, upstairs from pub & gaming-room. Room was adequate for our needs. Price is very reasonable. Great location. Have to park car on street. Stayed a Saturday night and was awakened at frequent intervals by drunken revellers on the street below. Wld recommend for a one-night stay.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Keith

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Old school property. Clean and tidy , friendly staff
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Shane

Le gustó: Limpieza, personal y atención
Rooms very small, walls very thin.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Timothy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Probably the best value accommodation I've ever stayed in. Single room is compact which means you can get it nice and toasty on a cool winter night. Bed is comfortable, you get a full-sized fridge, plenty of tea/coffee/hot chocolate, decent sized flat screen TV, good shower in the en-suite and a nice, friendly welcome. Not to mention it's smack in the middle of town for convenience with loads of on-street parking right at the door. Absolutely perfect for the solo traveler.
Se hospedó 1 noche en agosto de 2022
Respuesta de Erikah el 31 ago. 2022
Hi Timothy.Thank you so much for your lovely review! We are glad you enjoyed your stay.

10/10 Excelente

maree

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people were friendly. Gave us an off street park so our bike were safe. The room was basic but clean, comfortable bed and really warm. The room was serviced on the second day which was unexpected but lovely to have clean towels. Excellent location in the middle of town. Not flash but great value and I would certainly recommend it. We enjoyed our stay
Se hospedó 2 noches en agosto de 2022
Respuesta de Erikah el 31 ago. 2022
Thank you so much for your review!It was a pleasure hosting you both

6/10 Aceptable

Helen

Le gustó: Personal y atención
Okay stay, room for improvement
Lady who checked us in was lovely. Room was a good size but there was food left in fridge, one of the hand towels was dirty and a horrible stain on the carpet plus unnecessary clutter in the room. Bed was only a double and lumpy mattress, with queen bed and a tidy up it would be great value
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Ann

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely manager
Comfy room with a comfy bed, overlooking the Main Street. Surprisingly quiet.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Peter

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Tash

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2022

8/10 Bueno

Martin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just what we needed on wet windy night. Great food and hospitlity
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Sherry, Bluff

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2022

10/10 Excelente

Tim

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Surprise package
Very helpful staff at check in sorted things out no worries, comfortable room and sensational burger for dinner. Thanks guys!!
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Liza-Ann

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Girls weekend
The staff were all friendly and helpful and the service was great! Our room was spacious with comfortable beds and a fantastic shower! Room is a little dated and definitely in need of new blockout curtains (and a lightbulb!) but very spacious and had everything you needed for a night away. Will definitely stay again in the future! Restaurant had great food too
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021