Overall this was a nice house in a good location and spacious for our family. The porches were nice and we enjoyed the pond views.
We had a couple problems. Prior to arrival, I emailed the property manager to confirm that there was a crib in the house as advertised online and the manager confirmed this. When we arrived, there was no crib to be found. There was a tiny, old pack n play that was not usable for a toddler. This caused a major problem for us and the property manager did not call back until the next day. We solved the issue on our own by using a local company. I would’ve made arrangements ahead of time had I known there was not a crib. The AC stopped working and the management company did get help out within an hour and the issue was resolved.
Second major problem: When we booked the house, What we did not know, was that you could literally hear every footstep from the main floor above in the downstairs bedrooms as this is a reverse floorplan. It was LOUD and made it hard to sleep. Every time someone in the master got up to use the bathroom, it woke up the family in the bedroom below. Simple walking sounded like a herd of elephants. Forget sleeping in if people are awake upstairs. We even tried tiptoeing and you could still hear it. Carpet, insulation or something needs to be done to remedy this as it did not make for a restful vacation