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Opiniones sobre The Landmark by Katana

3.5 out of 5
The Landmark by Katana
The Landmark by Katana, A-7-1, 100A, Jalan Tanjung Tokong, George Town, Penang

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 38 de 102 opiniones" "
Evaluación: 8 - Bueno. 28 de 102 opiniones" "
Evaluación: 6 - Aceptable. 19 de 102 opiniones" "
Evaluación: 4 - Mediocre. 9 de 102 opiniones" "
Evaluación: 2 - Terrible. 8 de 102 opiniones" "

7,6/10

Limpieza

8,6/10

Personal y atención

5,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Stephen

Le gustó: Limpieza, comodidad de la habitación
Very good
Great value for money. Pool is fantastic. Plenty of eating options in area.
Se hospedó 28 noches en enero de 2024

4/10 Mediocre

Rainee

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Karamjit

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Nice location, horrible cleanliness
This is the room they gave us, -Aircon leaking and the resulting puddle of water caused my wife to fall. Contacted the host and they tried to blame it on an open window/door which were btw closed. -spider webs all over the house -soiled undergarments and vape by the washing Machine
Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

Thamarai

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Ye Wint

Viajó con su familia
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Victoria

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Ich kam bei dieser Unterkunft an. Es war kein Hotel es war nur ein schmutziger, abgewohntere Raum in einem Hochhaus. Ich bekam ein pdf mit allen Daten zugeschickt wie ich den Schlüssel bekomme und wo ich den Eingang finde. Ich befolgte alles, war nicht ganz so einfach aber ich habe den Safe mit den Schlüssel offen können. Plötzlich kam ein Security und war echt unfreundlich. Er fragte mich wie ich in dieses Gebäude gekommen bin und ich antwortete ihn das ich mich hier eingemietet hätte. Er begann echt unfreundlich zu werden und schrie mich an das ich ein Formular ausfüllen muss. Es stand nichts im pfd von dem und ich wollte ihm nicht meine Daten geben, weil ich vor der Ankunft alle meine Daten preis gegeben habe. Das war ein Schock wie ich dort behandelt worden bin. Die nächste Katastrophe war das Zimmer zu finden, was war keine Information in welchem Stock dich mein Zimmer befand. Und es gab 48 Stöcke. Auf dem Schlüssel standen zahlen - Ich hatte aber keine Ahnung was das genau heißt. 49 Minuten habe ich das Zimmer suchen müssen- in meinem Stock gab es kein Licht, hab mit der Taschenlampe mich zurecht finden müssen. Es war wie in einem schlechten Horrorfilm. Das Zimmer war so dreckig- die Wände, der Tisch komplett picking, das Bad dreckig- die Spiegel die Fenster, ich glaub ich hab noch nie so einen dreckigen Raum gemietet. Auf der Bettwäsche waren überall Flecken, die Handtücher waren dreckig das Sofa hatte überall Flecken. Nie wieder, noch nie so etwas gesehen
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Ee Lyn

Viajó en grupo
Le gustó: Servicios
The mattress was slightly stained, perhaps the housekeeping team did not notice during check out cleaning but the team was very responsive and offered to change the bedsheets immediately. Property was slightly worn but clean. Property is walking distance to malls and there are convenient shops just downstairs, there’s also pool and gym facilities. Overall a good stay.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

ChinWei

Le gustó: Comodidad de la habitación
wild room space with nice view
wild room space with nice view.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Victor

Viajó con su pareja
Should have more lifts and should be able to contact the administration easily after office hours
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Misato

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 8 noches en agosto de 2023

4/10 Mediocre

William

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This place does not look what’s like in the picture on advertise, the room is old none maintain and run down. I feel like we’ve been scam.
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Wesley

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Weng Seng, Markham

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
It is services apartment and not a hotel. There is no check in counter and when we get there the office is close. Expedia should have done more in how to check in after 10pm.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Afiq

Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Jeffrey

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en julio de 2023

2/10 Terrible

Chia

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

6/10 Aceptable

Anita, Milpitas

Viajó con su pareja
No le gustó: Limpieza
The place is in good location. Easy to get around. But the place does need a good cleaning and fixing needs to be done. Lots of broken items in the apartment. One pot provided beside a frying pan. Pot is old and has lots of burnt damage to it so was not able to use it entire time. They only gave us one glass between the 2 of us for 2 weeks. So I had to ask for second glass. Had to ask for forks as well. Overall is ok, just cleaning and touch up work and proper cooking pot should bring up the star.
Se hospedó 14 noches en junio de 2023

6/10 Aceptable

Cliente verificado

You get what you pay for
It’s a cheap place and by no means bad. Good location. But it surprised me to walk into an apartment that felt damp in the air and walls that were dirty with a few drill holes exposed. In terms of maintenance it surprises me that they don’t keep it in better condition.
Se hospedó 7 noches en junio de 2023

10/10 Excelente

Khatami

Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Cliente verificado

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza
Late check-in was quite difficult. I tried to contact the hotel for check-in guide, but no-one answered until i arrived at the entrance and the door guy helped me to contact the property staff. I didn't know they would charge a deposit and it was a bit complicated to give the deposit.
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Samantha

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property is comfortable for its price. There are some restaurants nearby and a food centre of walkable distance that serves nice food. Its amenities are great too. The service was good, quick to respond. However, extra towels are chargeable. So do take note of that. :)

6/10 Aceptable

Akihiko

No le gustó: Servicios
Se hospedó 2 noches en marzo de 2023

4/10 Mediocre

Wolfgang

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Care for the guest
Se hospedó 4 noches en marzo de 2023

6/10 Aceptable

Richard

Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy walking distance to shops, hawker centre and buses. TV couldn't plug into wall (needed an adaptor). Also digital TV had requirement to view programs (requires user to have paid subscription to services like Netflix and such other services ). Found no safe but instead had a lockable drawer instead. Nice swimming pool and well equipped gymn. A number of minor maintenance was needed and provided during my stay to bring unit up to standard. Internet service works well, unit was well furnished as per the description.
Se hospedó 10 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
全てが最高でした
この写真は朝焼けです。天気が良く、滞在を通して快適に過ごせました。
Se hospedó 4 noches en marzo de 2023

2/10 Terrible

Sharan

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
THIS IS THE WORST PLACE I STAYED It was advertised as enhanced clean but the place stank like a sewer, there was mould dirt and dust in bathrooms, the sheets had blood, the airconds were clogged with dirt and dust and were blowing this. The floors were dirty. The lounge was broken and couldnt be used. The bathroom vanity door was broken and a safety hazzard. The front door handle was broken. The washing machine was filthy. The kitchen pot was unusable and unsafe. The table in lounge was damaged. The bedheads were damaged and stained. The staff were useless and unhelpful and left me with no options but to stay in the filth. DO NOT BOOK THIS PROPERTY the photos are very misleading and you do not get an apartment anything like the photos. This place should be taken down
Se hospedó 3 noches en enero de 2023

6/10 Aceptable

Toh Chun

Viajó con su pareja
No le gustó: Limpieza
Unit is quite big. Bed and pillows are okay. Room cleaning needs to be worked on. Half used tissue box provided and should have provided 1 more box. Only 1 roll of toilet paper provided with no spare and unfortunately I ran out during my stay.

10/10 Excelente

Wong

Se hospedó 2 noches en diciembre de 2022

2/10 Terrible

Edwin

No le gustó: Limpieza, comodidad de la habitación
TERRIBLE PLACE. BE WARNED
ABSOLUTELY the WORST place ever. DO NOT STAY here. It is filthy and unsafe. When we tried to work with the management, they were totally unresponsive. When we tried to get hotels.com and Expedia.com to intervene, they did NOTHING. This place should NOT be on any booking site. IT IS TERRIBLE.
Se hospedó 12 noches en diciembre de 2022

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Comodidad de la habitación
Not Worth the Money Spent
Please find below feedback from my family: 1. The check-in process was bad as there was no pre-notification that we were required to pre-arrange for it 48 hours before check-in date. 2. The apartment's elevators couldn't cope with the excessive number of passengers during peak hours (breakfast and dinner time). Only 3 elevators serve a building tower with 41 floors. We spent more than 30 minutes to get into an already congested elevator, not kidding! 3. There was no free / chargeable beverage provided in the room. We checked in late due to bad elevator congestion and check-in process. Worst, we were thirsty but we realized no beverage in the room and hence we had to go down to buy beverage from the nearby convenient store via the horrible elevator congestion again. 4. Yellowish stain on bedsheet. Overall, it was definitely not worth the value to stay with. We could have stayed and experienced better with other hotels based on this price.
Se hospedó 2 noches en diciembre de 2022

2/10 Terrible

Jonah

Viajó con su pareja
The unforgivable problem with this property is that despite clearly communicating our late arrival time as per the provided instructions and the Landmark staff acknowledging receipt of this timing, no one responded upon our arrival (within 2 minutes from estimated arrival time given) and we were not able to enter. As such, we spent an hour and half standing outside the building trying to contact staff using all listed numbers before Expedia booked us into another facility. I cannot comment on the cleanliness, etc of this location, but it did not reach the minimum bar of actually letting us into the building and as such I cannot recommend it.

8/10 Bueno

naoko

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

DEVI

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Mohammad shahrul aiman

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Extra towel that’s it btw thank you is so comfortable then view is so nice
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

hai guan

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Nice apartment... I will absolutely love it bring my customer back to stay in this hotel agian
Se hospedó 3 noches en julio de 2022
Respuesta de Little Cabin el 30 jul. 2022
Thank you Hai Guan ~ We hope to see you again :)

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2022

2/10 Terrible

Jaianand J

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Thanaletchumy

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Worth staying
Worthied stay
Se hospedó 2 noches en diciembre de 2020

4/10 Mediocre

Rajes, Malays

Viajó con su familia y niños pequeños
Le gustó: Servicios
No le gustó: Limpieza
the only thing good about this place is, its very big for big family. but due to social distancing we were not allowed to share this place with my entire family and had to book to apartment. both apartment was not kept in proper condition.
Se hospedó 1 noche en agosto de 2020

6/10 Aceptable

Tan

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Spacious but poorly managed unit
1. Floor is very sticky, like didn't clean for long time 2. Found a cockcroach in room 3. One of the room aircond keep auto turn off 4. Toiletries is only body shampoo and toilet paper, no hair shampoo, toothbrush and toothpaste provided But, many beds provided, if fully utilized the rooms, 12-15 ppl also no problem, nice view, good car park security and very convenient, many shops around the property
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Nikolaus, Bayern

Viajó con su pareja
Le gustó: Limpieza, servicios
großzügiges Apartment - super Aussicht vom großen Balkon im 24. Stock -- schöner Swimmingpool für Übung morgens -
Se hospedó 7 noches en enero de 2020

10/10 Excelente

Po Shan

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Wried smell。 Spacious。 Clean。 A bit noisy at lower floor from the pool and street。 Elevator service not efficient。sometimes waited very long。 Smart and helpful guards。
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
The place did not feel clean. We read a review about cockroaches but thought perhaps that was an exception but we were wrong. We saw cockroaches running around the floor one night!! Furniture were dated, with stains too.
Se hospedó 3 noches en noviembre de 2019

4/10 Mediocre

Koji

No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Nicole, malaysia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Premier suite
I have extended my stay because i felt very comfortable there. There is dryer and mashing machine and also oven. Is like a home away from home. They also provide iron board iron and hair dryer. Staff are friendly and very kind. They handled my extended stays very well and efficient
Se hospedó 4 noches en septiembre de 2019
Respuesta de Meili el 11 oct. 2019
Hi Dear Nicole, Thank you for choosing The Landmark Studio Suites for your recent stay in Penang. We was delighted to hear you had an enjoyable time at our property,It was a pleasure to have you as our guest. We hope to see you again in future. Appreciate. Best Regards Meili

10/10 Excelente

Nicole, malaysia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Couple on business
Se hospedó 3 noches en septiembre de 2019
Respuesta de Meili el 11 oct. 2019
Hope to see you in future Ms Nicole. Cheer. Best Regards Meili