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Opiniones sobre Hotel Pen Mutiara

3 out of 5
Hotel Pen Mutiara
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang

Opiniones

5,8
Evaluación: 10 - Excelente. 1 de 7 opiniones" "
Evaluación: 8 - Bueno. 0 de 7 opiniones" "
Evaluación: 6 - Aceptable. 4 de 7 opiniones" "
Evaluación: 4 - Mediocre. 1 de 7 opiniones" "
Evaluación: 2 - Terrible. 1 de 7 opiniones" "

6,2/10

Limpieza

7,2/10

Personal y atención

5,4/10

Servicios

5,4/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

Noor Hanis

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en julio de 2020

6/10 Aceptable

Takashi

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

IsmailHani

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Late check out time
Se hospedó 1 noche en septiembre de 2019
Respuesta de rp el 20 oct. 2019
can

10/10 Excelente

Ahmad Fazli

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding
The food was outstanding, spacious room, good staff. Value for money.
Se hospedó 2 noches en agosto de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
kolam tak best
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Beyond words and thoughts
Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Se hospedó 1 noche en junio de 2019
Respuesta de Staff el 11 jul. 2019
Im So Sory For My Service. 1000 Apologies for the inconvenience. We will upgrade service, Thank you for the comments

4/10 Mediocre

Tg

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Se hospedó 1 noche en abril de 2019