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Opiniones sobre Armenian Street Heritage Hotel

2 out of 5
Armenian Street Heritage Hotel
139, Lebuh Carnarvon, George Town, Penang

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 242 de 1000 opiniones" "
Evaluación: 8 - Bueno. 478 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 176 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 59 de 1000 opiniones" "
Evaluación: 2 - Terrible. 45 de 1000 opiniones" "

7,8/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
La habitación grande pero solo con una silla.No drenaba bien la ducha y subia el agua por el sumidero del WC
Se hospedó 6 noches en octubre de 2018

6/10 Aceptable

JOSE ANGEL

Le gustó: Comodidad de la habitación
Hotel basico. Muy bien ubicado, por lo demas nada reseñable ni bueno, ni malo

6/10 Aceptable

JOSE ANGEL

Le gustó: Comodidad de la habitación

8/10 Bueno

William

Ok
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Meng Wee

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Hotel in good location but the hotel look old and the door closed very loud.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

leslie, SINGAPORE

Viajó con su familia
Le gustó: Personal y atención
Location is near to most attractions Very easy to call Grab I stay in a 3pax room No slippers, no fabric spray nor any safe for keeping passports Wifi is very basic, not sufficient for zoom meetings Towels have holes, toiletries are super basic Aircon is a bit noisy Door is a bit faulty Think this is a super basic 3 star hotel for low expectations
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kiril

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

William

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Anastasiia

Viajó por negocios
Le gustó: Personal y atención
The room wasnot in good condition, the walls are painted wuth different colours, the bathroom condition - MUST TO touch up. Even if you switch on air con, there is the smell of dampness, i washed some clothes and it never dried. The staff at the reception is helpful, i asked for umbrella and they helped, i asked to print some pages, they helped. The safety box in the room was closed upon arrival and i cannot use it. The breakfast restaurant is nice, on the roof top. The breakfast itself, can find the food for your choice, in general okay. The location is perfect, 10 kinutes to Komtar, few minutes to Penang street art. Few restaurants around, less small shops around, 7.11 around 10 minutes walk The only thing that they need to work on is room condition.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Eugene, Coppell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect location
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Heen Onn

Le gustó: Personal y atención
Location was superb!! Great food places nearby
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Gabbi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Hotel is in a great location, nearby plenty of restaurants and artisan cafes, walking distance to many tourist spots. Safe area to go around at night. Has a nice playground/ park just across the street. Hotel looked good from the outside, but inside it's old. Had issues with the door lock - making an alarm bec it won't close properly. Walls are thin, expect to hear your neighbors talking. Water heater and pressure was great. Bidet did not work (no water flowing). Staff were very helpful and friendly. Overall, hotel is still great value for money! I recommend this hotel if you're not too particular of these cons mentioned.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Wong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Roy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Like it but not so fabulous
Hotel is a bit run down due to wear and tear but the location was very good near to the heritage area.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

MICHITOSHI

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
すぐ近くがアルメニアンストリートですので、観光には便利な立地です。施設は少し古いですが、それもまたいいのかもしれません。
Se hospedó 1 noche en enero de 2024

8/10 Bueno

LAO

Se hospedó 1 noche en enero de 2024

8/10 Bueno

LAO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jeremy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very convenient and good value for money. Staff were very helpful. The room was comfortable and the shower and A/C worked well. I would recommend it and would also stay there again.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Jan-Åke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en noviembre de 2023

6/10 Aceptable

lung, na

Viajó en grupo
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The hotel's air con was really loud and noisy. Kept me awake almost the whole night. Kimberly road street food and Chulia road street food is near the hotel.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Josh el 29 nov. 2023
Dear Sir / Miss,Greetings.We appreciate for taking the time and giving us your feedback. We truly apologies for the inconvenience caused during your stay at the hotel. The matter has been brought to the management. All the best in your future travels,Regards,JoshuaFront Office Team

8/10 Bueno

Tu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
雖然離清真寺很近早上會聽到念經聲，但因為念經聲很催眠，所言被吵醒又立刻睡回去，沒什麼影響。唯一美中不足的是飯店是古蹟，所以入住的時候有個不知道是什麼鈴壞了，晚上時不時的響起，幸好員工的動作還算快的關掉了。
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

RICARDO

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

Viswa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Keep Up The Good Work
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Raffles Kean Yee

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
When I first checked in, another guest managed to open the door to my room. Upon my complaint, the counter staff gave me another room. I then realized that I could even use the new room key to open the door to my old room! Good thing was that with the new room, only the designated card was able to open its door.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

ASRIN YUSAIRI

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Agnes

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
The hotel is very tired but considering the price it is good value for money. We arrived early and they managed to get a room cleaned up and let us check in early which was very helpful. The only complaint is our tea cups in the room were never cleaned in the 5 days we stayed there. there was a dirty tea cup when we went into our room and I washed it thinking it was an oversight. The hotel is in a great position within walking distance to restaurants, food courts, shops, shopping centres and bus terminal and ferry terminal to Butterworth. The hotel is in an excellant location to everything.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Wyn

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
We spent three nights in the superior double room during early August 2023. The room was generously sized, although it had a slightly musty scent upon arrival. The furniture appeared aged, and there were noticeable cracks in the floor skirting throughout the room. Fortunately, the window provided a pleasant city view. The hotel's standout feature was its exceptional location, allowing easy exploration of Georgetown with its proximity to various attractions- a great choice if you enjoy discovering places on foot. Additionally, the check-in staff was accommodating and friendly. Despite us arriving well before the official check-in hours, the staff managed to provide our room by efficiently rearranging those who had checked out early.
Se hospedó 3 noches en agosto de 2023

4/10 Mediocre

Colin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing hotel stayed.
Hotel wasn’t well maintained. Aircon was working and asked to change room but the staffs didn’t as requested to. Was a very disappointing stayed. There are a lot better hotel nearby than Armenian Heritage.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Mohamed

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice area to stay. Walking distance to other attractions.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Outside the hotel was not very tidy/clean. Transport early in the morning to the airport was difficult to get. The hotel restaurant has been leased and there is no room service. TV stations were very limited. Cleanliness and condition of the room has improved greatly. Staff is very helpful and courteous. I will stay there again..
Se hospedó 17 noches en junio de 2023

6/10 Aceptable

SARAVANAN

Viajó con su familia
Le gustó: Limpieza, personal y atención
Nice location and kind staffs . Room maintenance need more attention.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Faizal

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great location; but very noisy.
The best thing about the hotel is its location. From the first glance, the hotel seems alright. The room is comfortable, with a decent bed and a window that opens up to a charming view of the Armenian Street heritage area. The toilet bowl doesn't seem to have been scrubbed/cleaned regularly. The shower is clean, with good pressure. The check-in process is easy and painless. Parking isn't complimentary - you have to pay RM10/day for a spot, and it's given on the first-come-first-served basis. I stayed there for 3 nights - couldn't sleep very well each night due to the noise. The rooms aren't soundproof, the walls are thin. There are facilities such as the ironing board placed at the common area outside by the atrium, and at night, as late as 1230am, you can hear from your room the sound of families chatting loudly, kids running around, and doors being banged shut.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Dr. Greg

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Old hotel with old amenities.
Nice old hotel, sadly power went off every day at 7am, and it had a old woody smell and not fresh. Blood was on the walls and no hot water in the sink. Air conditioner rattled at night. Good location and nice food near hotel.
Se hospedó 2 noches en mayo de 2023

4/10 Mediocre

YUE THONG

No le gustó: Estado de la propiedad e instalaciones
Aircon not working, have to request to change room. Toilet hose leaking. There is no face towel and also no telephone in the room. The only thing good in this hotel is the convenient location.
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Kal Ling

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overall is good, but the room window was damage, 2 cannot lock, and the anti noise is not really good, every night can hear outside sound. The hotel reception was very nice.
Se hospedó 3 noches en abril de 2023
Respuesta de Regards, John el 27 abr. 2023
Dear Kal.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Bueno

PEERAPOL

Se hospedó 2 noches en abril de 2023
Respuesta de Regards, John el 26 abr. 2023
Dear Peerapol.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future

6/10 Aceptable

Edmund

Viajó en grupo
No le gustó: Personal y atención
Front desk service was rude and unfriendly. Service standards definitely need lots of improvements. Wifi was not available on laptop and not stable on mobile phone.
Se hospedó 3 noches en marzo de 2023
Respuesta de Regards, John el 15 abr. 2023
Dear Edmund,Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Bueno

Yopi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Regards, John el 15 abr. 2023
Dear Yopi,Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

10/10 Excelente

NOPPADON

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
สะอาด สบาย ใกล้แหล่งท่องเทียว
Se hospedó 2 noches en marzo de 2023
Respuesta de Regards, John el 15 abr. 2023
Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Bueno

Ingrid

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très bon emplacement et chambre de qualité
Se hospedó 4 noches en marzo de 2023
Respuesta de Regards, John el 15 abr. 2023
Dear Ingrid,Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Bueno

Nur Iliyani

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property if you prefer walking around Georgetown to explore because most attractions are in the area. But parking is a nuisance. First come, first get basis
Se hospedó 2 noches en marzo de 2023
Respuesta de Regards, John el 15 mar. 2023
Dear Nur IIiyani.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Bueno

Holger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed there for 5 Nights in March 2023. Very helpful & friendly staff. Fantastic location for discovering Old Penang. Clean, but very (!!!) slow room service. Many times they have not made my room at 4 pm.
Se hospedó 5 noches en febrero de 2023
Respuesta de Regards, John el 15 mar. 2023
Dear Holger.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

6/10 Aceptable

WEI

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Good location and room is adequate. Only let down last min after the check-out: asked the front desk (Indian female in this particular case) for assistance with Grab a car to the bus terminal which was 5 mins walking distance away, she called someone then told me just wait outside but could not provide the car rego; a taxi came and mins later, again the Indian driver in this scenario charged me more than 3 times what a Grab service would ever ask. So lessons people: always use Grab when you can and don't let any hotel receptionist and her mate take advantage of you!
Se hospedó 2 noches en febrero de 2023
Respuesta de Regards, John el 15 mar. 2023
Dear Wei.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

4/10 Mediocre

Pagon

No le gustó: Limpieza
ห้องพักมีเสียงดังจากด้านนอก ห้องข้างๆอาบน้ำก็ได้ยิน ห้องอื่นปิดประตูก็ได้ยินเสียง
Se hospedó 3 noches en febrero de 2023
Respuesta de Regards, John el 15 mar. 2023
Dear Pagon.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

10/10 Excelente

Raymond

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en febrero de 2023
Respuesta de Regards, John el 15 mar. 2023
Dear Raymond.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

2/10 Terrible

Chin Chek

Se hospedó 1 noche en febrero de 2023
Respuesta de Regards, John el 15 mar. 2023
Dear Chin.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.

8/10 Bueno

LEAN CHONG

Se hospedó 2 noches en enero de 2023
Respuesta de John el 6 feb. 2023
Dear Lean Chong.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.Regards,

6/10 Aceptable

Ichino

No le gustó: Servicios, estado de la propiedad e instalaciones
3泊したが、1泊目の部屋には開かずの扉があり、そこからエアコン室外機の騒音が夜中中鳴り響き寝られなかった。(しかも自分はエアコン不使用だったので隣人の使用音)酷いので翌日以降は部屋を変えてもらったが、このような十分な睡眠を提供できないホテルは失礼過ぎる。ただし、細かい指摘をするとキリがないが、比較的清潔ではある。
Respuesta de John el 14 ene. 2023
Dear Ichino.Thank you for your feedback.We are sincerely sorry and would like to apologize for the inconvenience caused during your stay with us.We will sure to bring this matter up to the management to find a solution to rectify this issue immediately.We wish you the best on your future travels and hope to see you soon in the near future.Regards,John

8/10 Bueno

waroonkarn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
เดินทางสะดวก
Respuesta de John el 8 ene. 2023
Dear Waroonkarn.Thank you for your kind feedback.It has been a pleasure to give you the best service possible.We wish you the best on your future travels and hope to see you soon in the near future.Regards,John