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Opiniones sobre InterContinental Geneve, an IHG Hotel

5 out of 5
InterContinental Geneve, an IHG Hotel
7-9 Chemin Du Petit Saconnex, Geneva, GE

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 208 de 325 opiniones" "
Evaluación: 8 - Bueno. 82 de 325 opiniones" "
Evaluación: 6 - Aceptable. 22 de 325 opiniones" "
Evaluación: 4 - Mediocre. 9 de 325 opiniones" "
Evaluación: 2 - Terrible. 4 de 325 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,2/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hans Heijligers el 2 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Gerardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un hotel espectacular
Se hospedó 1 noche en octubre de 2019
Respuesta de US el 5 nov. 2019
Dear Guest, We would like to thank you for having taken the time to share such a nice review of the InterContinental Genève with us. We look forward to the pleasure of welcoming you back to your Geneva residence, for business or leisure. Best regards, Urs Solenthaler Hotel Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un Hotel muy buen ubicado, con un stop de bus en la puerta del mismo ideal para ir al centro o al aeropuerto !!!
Se hospedó 1 noche en marzo de 2019
Respuesta de Mr Chopinet el 25 mar. 2019
Dear Guest, We would like to thank you for having taken the time to share your experience at the InterContinental Genève with us. We really appreciate your positive feedback and are pleased to read that you found the location of the hotel convenient for you. We look forward to welcoming you back soon. Yours sincerely, François Chopinet General Manager

10/10 Excelente

Adela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Viaje de trabajo
Todo bien. Muy buen desayuno. El área local no tiene mucho, aunque está bien ubicado para ir a la ONU
Se hospedó 4 noches en diciembre de 2017
Dear Adela, We are pleased to read you enjoyed your recent stay and would like to thank you for your review. We hope you will visit us again. Best regards, François Chopinet General Manager

8/10 Bueno

Javier, Madrid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy caro pero perfectamente situado para ir a Naciones Unidas o los otros organismos internaciones de Ginebra. Accesibilidad, para silla de ruedas, muy buena
Respuesta de InterContinental Geneve el 2 jul. 2016
Dear Guest, Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that the hotel location was convenient. We hope you will visit us again. Sincerely, Jurgen Baumhoff General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Magnífico hotel, pero muy caro.
Un hotel muy confortable y lujoso, pero demasiado caro. La suite, muy elegante y cómoda, y con las mejores vistas a Ginebra. No nos gustó que no nos permitiesen pasar para desayunar por haber pasado cinco minutos de las 10.30 horas, y además, pretendian cobrarnos 120 € por tomar el desayuno en el bar. Insistimos y no nos cobraron. La sauna y el baño turco, con una temperatura extrema. No había vidé en el cuarto de baño.

10/10 Excelente

Susana, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super recomendable!!!
Exccelente hotel!!!
Respuesta de InterContinental Geneve el 16 ene. 2016
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Jurgen Baumhoff Directuer Général

10/10 Excelente

gustavo, metepec, México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
para viaje de negocios excelente
aun que solo llegué a dormir una noche, el servicio fue muy bueno,la comida excelente y muy buen valor precio vs hotel

10/10 Excelente

Santiago

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Oguzhan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service friendly people make a world of difference
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Albert

Super Nice services and people are very Nice
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Glenio

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hans Heijligers el 9 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

6/10 Aceptable

Dawn, Aurora

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hans Heijligers el 9 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

6/10 Aceptable

Andre

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hans Heijligers el 9 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Esmail

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful hotel
Great for a weekend break. Hotel was very clean, staff were extremely helpful and it’s close to local amenities. Vincent in particular was very helpful and his local knowledge was brilliant!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hans Heijligers el 2 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Halima

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hans Heijligers el 2 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sophisticated Hotel
Stunning hotel, very near to the train station and UN attraction. You get free travel but I was only told about this when I arrived. It would have been useful to have at the airport. The hotel is modern and the staff are polite and very helpful. The only downside was the bathroom decore. It was very old fashioned compared to the rest of the hotel. I will stay here again.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hans Heijligers el 2 ene. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

D

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Professional and welcoming
Fab staff, looked after us well. Rooms well appointed and good location to all places. Nice breakfast and very good service.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hans Heijligers el 18 dic. 2023
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Jim

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Servicios
Great service at checkin from Yann, room was really nice, good breakfast, friendly and helpful staff. First class well done
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hans HEIJLIGERS el 18 dic. 2023
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

4/10 Mediocre

Tamara

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hans Heijligers el 9 nov. 2023
Dear Guest,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Jyoti

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Miss walia
We absolutely loved to staying in this hotel, not even one thing was wrong so simple to catch buses trains etc, The staff was so nice helpful and kind. Best stay ever 😄
Se hospedó 4 noches en octubre de 2023
Respuesta de Hans Heijligers el 24 oct. 2023
Dear Guest,Thank you for taking the time to tell us about your experience at InterContinental Genève.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Hans HeijligersGeneral Manager

8/10 Bueno

Sundeep

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

David

Se hospedó 4 noches en agosto de 2023
Respuesta de Hans Heijligers el 28 ago. 2023
Dear Guest,Thank you very much for your excellent review. I am pleased to read you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Sincerely,Hans HeijligersGeneral Manager

8/10 Bueno

Rocco

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Old, service is slow, but all together good
Se hospedó 2 noches en agosto de 2023
Respuesta de Hans Heijligers el 24 ago. 2023
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Hans HeijligersGeneral Manager

8/10 Bueno

martin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great hotle have stayed here in the past, attentive, excellent staff - no one advised us the restaurant was closed before we booked as this is a remote location
Se hospedó 1 noche en agosto de 2023
Respuesta de Hans Heijligers el 24 ago. 2023
Dear Guest,Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for the fact that you weren't informed when the restaurant closed.In order to continuously improve our guest experience, we needed to close it partially, the terrasse is still open.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Shannon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay at this hotel
Se hospedó 2 noches en agosto de 2023
Respuesta de Hans HEILJLIGERS el 17 ago. 2023
Dear Shannon, Thank you very much for your excellent review. I am pleased to know you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Sincerely,Hans HEILJLIGERSGeneral Manager

10/10 Excelente

Edna

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Elsa

Le gustó: Servicios, estado de la propiedad e instalaciones
Absolutely love this hotel chain, great service, beautiful, great location to Geneva Lac. I have stayed in Cascais as well, loved it as well
Se hospedó 3 noches en agosto de 2023
Respuesta de Hans HEILJLIGERS el 11 ago. 2023
Dear Elsa, Thank you very much for your excellent review. I am pleased to know you enjoyed your experience at InterContinental Genève. It's something our staff takes great pride in, so we value your feedback. We look foward to your next visit in Geneva or somewhere around the world !Sincerely,Hans HEILJLIGERSGeneral Manager

8/10 Bueno

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Hans HEILJLIGERS el 9 ago. 2023
Dear Brian, Thank you very much for your review. I am pleased to know you enjoyed your experience with us. We hope you will visit us again. Sincerely,Hans HEILJLIGERSGeneral Manager

10/10 Excelente

Jo, Woodside

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
très bien
10 nuits, bien placé et une piscine magnifique ! Personnel de l'hotel irréprochable, nous avons passé un agréable séjour. Le seul bémol, nous n'avons pas demandé mais aurions aimé être informés des 36 CHF par jour pour le parking.
Se hospedó 13 noches en julio de 2023
Respuesta de Hans Heijligers el 31 jul. 2023
Cher Clients,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience à l'InterContinental Genève.Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Ceci n’est pas conforme à nos standards habituels de service et je ne manquerai pas de partager vos commentaires avec nos équipes afin de prendre les mesures nécessaires. Sachez que votre avis est extrêmement important pour nous. Nous utilisons des avis, comme le vôtre, pour faire évoluer en permanence notre marque afin de procurer à nos clients une expérience encore meilleure. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau à l'avenir.Je vous prie d'agréer mes salutations distinguées.Hans HeijligersDirecteur Général

6/10 Aceptable

Mika

Le gustó: Limpieza, personal y atención
It’s an old hotel. Very stuffy and still lingers of cigarette smell. Can’t open the window. I think it needs updating.
Se hospedó 2 noches en julio de 2023
Respuesta de HH el 25 jul. 2023
Dear Mika,Thank you for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely, Hans HeijligersGeneral Manager

4/10 Mediocre

Marcel

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Not recommended
- Stuff in Minibar was not cold and super expensive - I booked for a Kingsize bed, but get a 2bedroom(beds were together to each other) - The bathroom and the whole interieur is not really nice and modern - Iron was not working, and instead of a Swiss plig it had a German plug. There was just one socket available in the room. - The stuff was nice, but did not really explain stuff well enough
Se hospedó 1 noche en julio de 2023
Respuesta de HH el 25 jul. 2023
Dear Mr Marcel,Thank you for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations, it doesn't meet our standardsWe strive to make each stay as pleasant and comfortable as possible.We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Hans HeijligersGeneral Manager

4/10 Mediocre

Antonio

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A little disapointing
Our Stay well we were excited to visit Geneve for the first time and looking forward to our stay. Our room was ok apart from the bathroom which was pretty tired and dated. At night it was noisy due to every time the elevator arrived at our floor it would play a tune which disturbed our sleep. Breakfast the food was ok , but it was chaos with the staff ,orderd poached eggs and it took over 30mins to arrived had to ask the staff to many times. The pool area was nice and welcoming. Would not book again as it was not value for money !
Se hospedó 4 noches en julio de 2023
Respuesta de H Heijligers el 24 jul. 2023
Dear guest,Thank you for taking the time to provide feedback about your experience at InterContinental Genève.I would like to start by apologizing to you for not meeting your expectations, it doesn't meet our standards.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Erna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Hans Heijligers el 7 jul. 2023
Dear Guest,Thank you for your excellent rating.We are delighted to know that you enjoyed your visit to our property.We hope to have the pleasure to welcome you back soon.Best regards,Hans HeijligersGeneral Manager

10/10 Excelente

Martina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
staff super friendly and accommidating
Se hospedó 2 noches en junio de 2023
Respuesta de Hans Heijligers el 3 jul. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

adina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One of the best hotels we visited!
Our dog (German Shepherd) was treated like royalty. Pool area was amazing and staff was not only welcomming but so, so friendly. One of the best hotels we visited during our roadtrip.
Se hospedó 2 noches en junio de 2023
Respuesta de Hans Heijligers el 3 jul. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Aziz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Hans Heijligers el 3 jul. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

8/10 Bueno

MIKA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en mayo de 2023
Respuesta de Hans Heijligers el 3 jul. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

designer, NEW YORK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2023
Respuesta de Hans Heijligers el 3 jul. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Hans HeijligersGeneral Manager

10/10 Excelente

Diana

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceptional service. Nice room, clean and safe

10/10 Excelente

Richard

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

olivera

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Maurizio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ottima struttura.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Ognjen

Viajó por negocios
Lobby and all common areas are very nice. Rooms a bit small and dated
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Raghuram, san jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is great. Wish they more dinning options.
Se hospedó 7 noches en septiembre de 2022

10/10 Excelente

Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Alberto

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property; well located; outstanding staff and very clean.
Se hospedó 2 noches en agosto de 2022