6/10 Aceptable
Sarah M.
28 oct. 2025
No le gustó: Limpieza
Cabin had a very musty, but wasn't enough to ruin the trip. The fireplace did not work and we did have some issues with the hot tub. Got in the shower and noticed a big wad of hair, after the shower I wanted to get into bed but there were blood stains on the comforter and pillow case. The hosts first just stated "that's not good" Of course I was frustrated, but they were very commutative and the cleaner even sent over a new comforter from Walmart (this did happen late at night 10:00pm or so) They did offer a refund if we wanted to leave, we would've left if there would've been any other place to stay but everywhere was booked. Overall, It wasn't too terrible. We come to pigeon forge at least twice a year and had never encountered anything like this before. I loved that they tried to make it right, it just seemed like we came on an off weekend for them and one thing after another kept popping up, they handled it the best they could.
Sarah M.
Se hospedó 2 noches en octubre de 2025
