Opinión verificada
2/10 Terrible
Lana G.
5 nov. 2019
Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación, veracidad del anuncio
RUDE
The condo is listed as a 1 bedroom, it is a studio, the only drawers available had extra bed linens in them(all of them), no where to hang anything, did not have the condo information prior to us leaving home, when asked about the condo number and entrance codeI was told not to ask for early check-in or late check-out, that wasn't even the question I asked (should have said Please, don't ask for early check-in or late check- out as we can't accommodate that.) Also, Friday when we got there found a dirty washcloth hanging over the showerhead. Sunday when we were leaving found dirty leggings and underwear at the base of the bed which makes me believe clean sheets were not placed on the bed . So, VERY DISGUSTING!!! Instead of receiving an apology was asked when we found the stuff. They would have sent someone to take care of it that evening. We didn't say anything about the washcloth because it was late Friday night, we had been on the road since 830 AM and we didn't want a stranger in there doing something that should have already been taken care of. The other items were found shortly before leaving. However, I guess an apology is too much to ask for let alone a refund of at least the cleaning fee. Will NEVER stay at this condo again and have informed friends and family of the situation.
Lana G.
Se hospedó 2 noches en octubre de 2019