Check in on a few things before you arrive, as I see now previous reviewers mentioned some of these. A few fixes we recommended, but didn't greatly disturb us: The ice maker doesn't work, the upstairs headboard needs to be secured to either the wall or the bed frame, the door that goes to the porch/hot tub needs a new lock, and though they have amazing communication via text...this one we did have a hard time with: On day 1 we mentioned that our security alarm would go off at random times day/night, and we received a response right away that ADT would be out to fix it, but never received another communication after that, though we inquired throughout the week. We didn't fuss, but it was an inconvenience. It was rough waking up in the middle of the night to turn off the alarm, or coming back to the cabin with the alarm going off (who knows how long). It wasn't an alarm that alerts the police or anything, it just beeps. So make sure that's fixed before check-in! I would assume that is fixed by now. The home is clean, comfortable, and in a great location. We have great memories from a wonderful week in Gatlinburg!