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Opiniones sobre Hilton Vacation Club Bent Creek Golf Village Gatlinburg

3 out of 5
Hilton Vacation Club Bent Creek Golf Village Gatlinburg
3919 E Parkway, Gatlinburg, TN

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 622 de 953 opiniones" "
Evaluación: 8 - Bueno. 260 de 953 opiniones" "
Evaluación: 6 - Aceptable. 45 de 953 opiniones" "
Evaluación: 4 - Mediocre. 11 de 953 opiniones" "
Evaluación: 2 - Terrible. 15 de 953 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose C

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Bent Creek Team el 21 ene. 2024
We appreciate your kindess and so glad you chose Bent Creek as your vacation destination.

10/10 Excelente

RUBEN

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bent Creek Team el 14 ene. 2024
Thank you for your feedback. We are so delighted you enjoyed your time with us. We hope to host you again.

10/10 Excelente

Begoña

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and helpful staff. Clean an totally equiped apartament, kitchen, etc. All the amenities availables, swimming pool (inside and outside), the space (all very good maintened, trees, gardens, etc). The place is 15 km far for Gatlinburg, which could be an advantage or not. For us it was because of the calm and quiet of the place. But, in other hand, you will need the car. You are very close to the Green Brier entrance of the Park, which is less crowded and has very nice hicking options. The only thing I would like to offer is some possibility of restauración inside the place: breakfast, lunch and dinner because you have the kitchen in the apartament but not always wants to cook; so instead of taking the car to go to Gatlinburg or the surondings dor dinner you would do it at the place without having to take the car.
Se hospedó 4 noches en agosto de 2023
Respuesta de Bent Creek Team el 18 ago. 2023
Thank you for sharing your feedback. It is our pleasure to have the opportunity to serve you. We will definitely make sure to share your feedback with our team here!

10/10 Excelente

Rafael

Se hospedó 4 noches en abril de 2023
Respuesta de Bent Creek Team el 28 abr. 2023
We appreciate your kindness and hope to see you again in the future

10/10 Excelente

Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espectacular
Me encanto todo. Lo único que no me gusto fue que después de haber hecho la reservación “no reembolsable” me enviaron email notificándome que había cambios en la estaría y no tenia vista al lago y que no aseguraban habitación en el primer piso. A pesar de esto llegamos temprano para hacer check in y la habitación que nos toco estuvo en buena ubicación. Lo otro es que fueron muy amables en la recepción, pero en la misma area del lobby tenían personas ofreciendo ofertas de timeshare y nos tomaron mucho tiempo ya que seguían insistiendo en que tomáramos la oferta que nos ofrecían y nosotros nos habíamos viajado varias horas y queríamos ya acomodarnos en la habitación. Fuera de esas situaciones el lugar esta increíble, hermoso y limpio
Se hospedó 2 noches en mayo de 2022
Respuesta de Beth Costner el 12 jun. 2022
Thank you for staying with us and sharing your feedback. We hope host you for future stays.

10/10 Excelente

michael

Viajó con su familia y niños pequeños
💪💪
Se hospedó 3 noches en mayo de 2022
Respuesta de Beth Costner el 12 jun. 2022
Thank you for your feedback. It is our pleasure to have the opportunity to serve you

10/10 Excelente

Andros

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They need an ATM. The place is wonderful, peaceful, and marvelous. We love that place and the great attention. The staff is efficient, polite, kindness.
Se hospedó 3 noches en febrero de 2022
Respuesta de Beth Costner el 20 feb. 2022
There is an ATM at Cobbly Nob Market (right out of Resort approx 1/10 miles on left side). It is our pleasure to have the opportunity to serve you, and we are so grateful you chose Bent Creek Golf Village. We look forward to your return visits. Please do not hesitate to let us know if there is anything else we may do for you.

10/10 Excelente

jairo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
The places is excellent the services and the team is very friendly I recommend 100% I return soon.
Se hospedó 3 noches en noviembre de 2021
Respuesta de Bent Creek Team el 22 nov. 2021
Thank you so very much for your feedback. It is our pleasure to host you. We look forward to your return visits. Please do not hesitate to let us know if there is anything else we may do for you.

10/10 Excelente

Aneylis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2021

10/10 Excelente

Osmany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente muy limpio
Se hospedó 2 noches en junio de 2021
Respuesta de Bent Creek Team el 22 jun. 2021
Thank you for your feedback. We look forward to your return visit. Please do no hesitate to let us know if there is anything else we may do for you.

10/10 Excelente

Maribell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El establecimiento estuvo bien ,el tipo de habitación no fue la que reserve me dijeron que me cambiarían pero no lo hicieron, la recepcionista que nos recibió fue muy pedante, el resto estuvo bien,yo le.daría 3 en la forma como trata al huesped.
Se hospedó 9 noches en diciembre de 2020
Respuesta de Beth Costner General Manager el 3 ene. 2021
Thank you for your feedback. We hope you enjoyed your time with us. Please do not hesitate to let us know if there is anything else we may do for you!

10/10 Excelente

raegan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful and quiet area that was very clean. Thank you for your service. We really enjoyed our stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Bent Creek Team el 20 may. 2024
Thank you for sharing your feedback. Glad that you enjoyed the Resort and area. We hope to host you again for future visits!

10/10 Excelente

Deborah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice scenery
Se hospedó 1 noche en mayo de 2024
Respuesta de Bent Creek Team el 12 may. 2024
We are so glad you enjoyed your stay with us. We look forward to seeing you again. Have a wonderful day.

10/10 Excelente

gennell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was beautiful.It's a little bit of drive into the cities.But if you're looking forward to a good time that is a great resort to stay
Se hospedó 2 noches en abril de 2024
Respuesta de Bent Creek Team el 3 may. 2024
We are glad you enjoyed the Resort and area. Hope the short drive into town doesn't deter you from future visits. We hope to see you again soon

4/10 Mediocre

August

Se hospedó 3 noches en abril de 2024
Respuesta de Bent Creek Team el 20 may. 2024
Thank you for taking the time to share your feedback. We are sorry to hear that your time with us did not go as expected. Plese contact the resort direct so we may discuss your issue and find resolution

10/10 Excelente

Rosemary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and perfect for what we were looking for!
Se hospedó 2 noches en abril de 2024
Respuesta de Bent Creek Team el 16 abr. 2024
Thank you for your feedback. It is our pleasure to host you. We hope you will return soon.

10/10 Excelente

Louis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything good
Se hospedó 1 noche en marzo de 2024
Respuesta de Bent Creek Team el 10 abr. 2024
Thank you for your feedback. It is our pleasure to have the opportunity to host you.

10/10 Excelente

Lindsay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was kind and polite, room was clean, area was quiet and beautiful. I know there was at least one other family in a room across from us, but I didn’t hear anyone while in the room. It has more of a residential feel than a hotel feel. The bed was very comfortable and my daughter said the pull out sofa was pretty comfortable. If anything to suggest fixing: door lock at our room did have a slight issue with sticking and it could use some updating.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bent Creek Team el 22 mar. 2024
Thank you for choosing to stay with us. It is a pleasure to know our team has made your stay a memorable one. We look forward to welcoming you back at our resort in the future.

8/10 Bueno

Brian

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and quiet
Se hospedó 3 noches en febrero de 2024
Respuesta de Bent Creek Team el 13 feb. 2024
Thank you for your feedback. We look forward to return visits.

10/10 Excelente

Brittanee

Se hospedó 1 noche en febrero de 2024
Respuesta de Bent Creek Team el 22 mar. 2024
Thank you for staying with us. We appreciate your feedback! We hope to host you again soon.

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rest and relaxation
We came here to relax and were able to do that! We ended up not doing the indoor pool as there were a lot of families in there but enjoyed getting to play pool inside as it was much too rainy and cold for outside activities! Our place had everything we needed for relaxing and it was so quiet too!
Se hospedó 2 noches en enero de 2024
Respuesta de Bent Creek Team el 30 ene. 2024
Thank you for taking the time to share your great experience! We're glad to hear you thoroughly enjoyed our accommodations and amenities. Come again soon, please!

2/10 Terrible

Imelda

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Bent Creek Team el 25 ene. 2024
Thank you for taking the time to share your feedback. We are sorry to hear that your time with us did not go as expected. Plese contact the resort direct so we may discuss your issue and find resolution.

10/10 Excelente

Amber

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend trip family fun!
Great quick weekend trip for our kids to see some snow. Away from the hustle and bustle of downtown Gatlinburg, but close enough that we could get to and from within about 15 minutes. Clean rooms, nice staff, great amenities for the price! Will definitely be using this resort again.
Se hospedó 2 noches en enero de 2024
Respuesta de Bent Creek Team el 22 ene. 2024
It is our pleasure to have the opportunity to serve you, and we are so grateful you chose Bent Creek Golf Village as your vacation destination. We look forward to your return visits.

10/10 Excelente

Robert

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great stay! The staff was friendly and helpful, the site was very pretty, and the indoor pool/hot tub were a big hit with my kids (and us adults too!) Would definitely stay here again
Se hospedó 2 noches en enero de 2024
Respuesta de Bent Creek Team el 10 ene. 2024
The best compliment we may receive is guest who would like to return. Thank you for your compliments of our team. We are so delighted your stay was great!

10/10 Excelente

Douglas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Bent Creek Team el 10 ene. 2024
Thank you for your feedback. It is our pleasure to host you and we hope you will return again soon.

10/10 Excelente

Yaleni carolina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Bent Creek Team el 31 ene. 2024
Thank you for your feedback. We are delighted you enjoyed your time with us. We hope to host you again soon.

10/10 Excelente

scott, madisonville

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bent Creek Team el 23 dic. 2023
We appreciate your kindness and hope to host you for future visits.

8/10 Bueno

Sandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bent Creek Team el 13 dic. 2023
Thank you for your feedback. We hope to host you again soon.

10/10 Excelente

Malory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Bent Creek Team el 12 dic. 2023
We appreciate your kindness and hope to host you for future visits.

10/10 Excelente

joAnn

Se hospedó 2 noches en noviembre de 2023
Respuesta de Bent Creek Team el 21 dic. 2023
Thank you for your feedback. It is our pleasure to host you. We hope you will return again.

10/10 Excelente

Cindu

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place, exceptional!! I will keep going back over and over
Se hospedó 2 noches en noviembre de 2023
Respuesta de Bent Creek Team el 24 nov. 2023
Thank you for staying with us and sharing your feedback. The biggest compliment we may receive is a guest who wants to return! The pleasure is truly ours! We look forward to your future visits.

8/10 Bueno

Laura

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice because it has a full kitchen, washer and dryer right in the unit. It also had a nice porch off of the bedroom. They do try to get people to attend a meeting to talk about a time share. We did not attend.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Bent Creek Team el 13 nov. 2023
We appreciate your feedback and so glad that you enjoyed the Resort and Amenities. Hope to host you again in the future

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Quiet, beautiful views. Far enough away from all the business that you have peace when you arrive.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Bent Creek Team el 13 nov. 2023
Thank you for taking the time to share your great experience! Come again soon, please!

8/10 Bueno

Thomas, Destin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice area, and big room with kitchen
Se hospedó 1 noche en octubre de 2023
Respuesta de Bent Creek Team el 31 oct. 2023
We appreciate your feedback and hope to see you for future visits.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Bent Creek Team el 23 oct. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Jennifer

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed
Our room was fine but Hilton vacations talked is into a"90" minute talk which lasted over 2 hours and were promised Hilton points. Well we finally had to just leave because we had traveled a long way to attend a football game we didn't want to miss and never received out points!!
Se hospedó 3 noches en octubre de 2023
Respuesta de Bent Creek Team el 21 oct. 2023
Thank you for taking the time to share comments. We regret to hear the service you received failed to meet your expectations. We will pass your concerns on to our Marketing and Sales team and someone will be reaching out to you. We hope to host you again for future stays.

8/10 Bueno

Farida

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Bent Creek Team el 20 oct. 2023
Thank you for staying with us and sharing your feedback. We hope host you for future stays.

10/10 Excelente

Mary

Se hospedó 3 noches en octubre de 2023
Respuesta de Bent Creek Team el 9 nov. 2023
We appreciate you choosing Hilton Grand Vacation Bent Creek Golf Village. We are delighted you enjoyed your time with us. Please visit again soon.

10/10 Excelente

Abhilash

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the stay. We had two rooms. There were options to cook relax enjoy. The bedroom was cozy and away from the sitting area. Balcony was there as well. Property was large. Nearby from Gatlinburg downtown. Easy access to many facilities and Smoky Mountains.
Se hospedó 4 noches en octubre de 2023
Respuesta de Bent Creek Team el 16 oct. 2023
Thank you for taking the time to share your great experience! We're glad to hear you thoroughly enjoyed our accommodations and amenities. Come again soon, please!

10/10 Excelente

Patti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great place to stay
A beautiful property, friendly staff, clean, out and away from the traffic in Gatlinburg, yet close enough to it for family gatherings at restaurants, made our stay at Bent Creek pleasant beyond our expectations.
Se hospedó 9 noches en septiembre de 2023
Respuesta de Bent Creek Team el 10 oct. 2023
Thank you for staying with us and sharing your great feedback. We are so glad our team made a difference in your travels . We look forward to hosting you again.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful cabin with wonderful views.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bent Creek Team el 10 oct. 2023
Thank you for your feedback. It is our pleasure to have the opportunity to serve you. We hope you will return for future stays soon.

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
As always our stay is was amazing. This was our last vacation for the year but we will definitely be back around March
Se hospedó 3 noches en septiembre de 2023
Respuesta de Bent Creek Team el 3 oct. 2023
The biggest compliment we may receive is you returning for another stay! The pleasure is truly ours! We look forward to seeing you in March.

10/10 Excelente

Warren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spacious and privacy
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bent Creek Team el 1 oct. 2023
Thank you so much for your compliments. We hope to see you again soon

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Our fall familiy visit
Liked to stay within green right beside the golf course. Property was nice and clean, well maintained, very quite. Improvment i see to add complete utensils/set in kitchen. Would suugest to upgrade the dishwasher . Very noisy. Overall it was all good and would love to stay again.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Bent Creek Team el 30 sept. 2023
We are so delighted you enjoyed your time here with us. Thank you for your suggestions. Hope to host you for future visits

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place!
Our stay was very welcoming by the staff and we loved our room. Will definitely come back again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bent Creek Team el 28 sept. 2023
Thank you for letting us know you had a great stay with us. We hope you will come back and visit us again soon!

10/10 Excelente

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was great!
Enjoyed our stay—beautiful location. Can’t wait to return for a longer visit. Exceptional customer service.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bent Creek Team el 27 sept. 2023
Thank you for taking the time to share your great experience! We're glad to hear you thoroughly enjoyed our resort. Come again soon, please!

10/10 Excelente

Kimberly, Summerville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleased with staff and room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bent Creek Team el 24 sept. 2023
We appreciate your kindness and hope to host you for future visits!

10/10 Excelente

Christian

Se hospedó 1 noche en septiembre de 2023
Respuesta de Bent Creek Team el 24 sept. 2023
We are delighted your time with us. Thank you for your great survey!

8/10 Bueno

Carla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice employees
Great employees, super friendly and nice. Good location outside of all of the crazy traffic. Nice pool. Decent golf course. Nice grounds. Units have everything you need and are very clean. Second time we have stayed here and will not hesitate to return
Se hospedó 1 noche en agosto de 2023
Respuesta de Bent Creek Team el 3 sept. 2023
We appreciate your kindness and we are so glad that you enjoyed the Resort and amenities. We look forward to hosting you for future visits.

10/10 Excelente

Carla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place with great employees
Very nice place to stay. Employees are very nice and friendly. Unit very clean and well appointed. Has a lot of supplies and equipment that other condos I have stayed in don’t have. Nice pool area and grounds. Short distance to attractions and grocery stores.
Se hospedó 4 noches en agosto de 2023
Respuesta de Bent Creek Team el 2 sept. 2023
We're delighted we could help you have a wonderful stay with all the amenities you need. Thank you for sharing your experience with us, and we hope to welcome you back again soon!