Frankly I’m amazed that other reviews were so generous. The views are nice, it's a big cabin, and the pictures on the listing are accurate, but they aren’t able to portray the reality of what it’s like to stay there.
First, you’re not dealing with an owner, a person, you’re dealing with a management company who could really care less about your experience here. Timber Tops Cabin Rentals forces you to sign a lengthy, detailed contract prior to arrival that releases them from any responsibility from just about anything. They make it clear there will be no compensation or refunds of any kind due to things not working as promised, which includes wifi, heat, a/c, water, anything. Since there are no refunds for any reason after you reserve the cabin, you really have no choice but to sign it, and they know it.
The hot tub doesn’t work so don’t expect it to. Several prior reviews commented on this so we called about it prior to our arrival, since it was important to us. We were assured there were no issues with the hot tub but sure enough, it was cold when we arrived and stayed that way. They sent out someone to fix it but it only worked for one night of our stay there. They offered us a pittance as “compensation”, but only if we signed an agreement to not leave a negative review! I’m guessing that’s how they have managed to keep a higher average rating, by buying off people who were dissatisfied. It was worth not accepting the small amount they offered us to be able to warn others.
Here are a few other things to consider. The floors in this cabin creak so loudly they will literally wake you out of a sound sleep if someone walks on them, so plan on all going to bed and getting up at the same time. There also was not a single blanket in the entire place. Comforters, yes, but they appear to not have been washed in quite a while. The sheets on the beds shouldn’t be measured in thread count but sandpaper grit, they’re that rough. The thermostats have an upper limit on them to ensure you’re always cold during your stay. Lots of dead bugs. Most of the cabin doesn’t look like it has had a good cleaning or a fresh coat of paint since the 60’s.
We will never rent from Timber Tops again. Save yourself a lot of disappointment and move on to the next listing. There are plenty of cabins with good views that actually provide a clean, comfortable stay. If you choose to stay here, consider yourself warned.