8/10 Bueno
Becky F.
4 sept. 2025
Le gustó: Limpieza
The home was extremely well appointed and the decor was fabulous! The kitchen was stocked well and the rooms were all very comfortable. There are 2 pages of directions and instructions on exactly how to use literally everything in the house so the owners expectations of renters are very high and specific. We are good with that.There was a problem with 2 hair dryers in the home, one did not work at all and one blew cold air only. I wrote the owner who was out of the country and thanked her for any assistance to resolve this problem. We were told that there wasn't anyone locally to replace the dryer. The owner instructed me to go to town and buy one if I needed it, and she would repay. There was absolutely no concern or responsibility taken for the inconvenience. I was told that it was not her job to provide vanity tools and she didn't think it was listed on the amenities list in VRBO - which it clearly was. It's a hair dryer - not to be confused with an emergency, however, we have stayed in VRBO's around the world many times for over 25 years and this was a very unfriendly, unhelpful correspondence. This is not what we have ever encountered before. Evidently the high expectations for this business is quite one sided. We will not rent here again.
Becky F.
Se hospedó 4 noches en agosto de 2025