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Opiniones sobre Baymont by Wyndham Savannah/Garden City

2.5 out of 5
Baymont by Wyndham Savannah/Garden City
357 Main Street, Garden City, GA

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 253 de 1007 opiniones" "
Evaluación: 8 - Bueno. 323 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 197 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 121 de 1007 opiniones" "
Evaluación: 2 - Terrible. 113 de 1007 opiniones" "

7,4/10

Limpieza

7,8/10

Personal y atención

6,6/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Luis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lugar tranquilo, habitaciones en normales condiciones de limpieza y orden. Desayunos completos
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Luis,We are pleased to hear that you found our hotel to be a peaceful place with clean and orderly rooms. We're glad you enjoyed our full breakfast offerings. If you have any further feedback or need assistance, please don't hesitate to contact our management team to discuss your stay further.

8/10 Bueno

Oscar

Viajó con su familia
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 2 ene. 2024
Hello Oscar, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Manuel

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The manager evicted my minor children, ages 11 and 13, to the street for 30 minutes, putting the children at risk.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 17 sept. 2023
Hello Manuel,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Bueno

Zahily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Un poco old fashion pero muy limpio y muy agradable el personal
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 25 mar. 2023
Hello Zahily, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Andres A

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El peor hotel !!!
Fatal, el peor hotel que he estado. Muy viejo todo en el hotel. Las fotos no lo revelan. La zona sin ningún servicio en los alrededores, no hay lugar para comer. Muy alto el precio para la calidad. Hay que tener cuidado con Baymont by Whyndham !!! Jamás regresaré.
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager el 10 feb. 2023
Hello Andres A, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 Terrible

Ricardo

Viajó con su familia y niños pequeños
No le gustó: Personal y atención
Quería hacer un cambio en mi noche de hotel debido a un retraso con mi vuelo y terminaron cancelando mi reservación por completo, sin preguntarme y me hicieron pagar una noche dos habitaciones para 4 personas que ni siquiera utilice.
Se hospedó 2 noches en enero de 2023
Respuesta de Manager el 28 ene. 2023
Hello Ricardo,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excelente

Jae

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente muy Limpio
Se hospedó 2 noches en febrero de 2022
Respuesta de Manager el 12 feb. 2022
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Bueno

AGUSTINA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The front desk staff was very friendly
Se hospedó 1 noche en julio de 2020
Respuesta de Manager el 21 jul. 2020
We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and front desk. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

6/10 Aceptable

Tim

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The air conditioner would not stay on the desired temperature. And it would've been nice to swim in pool, but there is not one available.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Tim, We regret to hear about the issues you encountered with the air conditioning during your stay. Your feedback regarding the pool is duly noted for consideration. If you have any further concerns, we recommend reaching out to our management team for assistance.

2/10 Terrible

Delyn

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Place was a dump in a terrible location. Photos catfished hard.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Delyn, We appreciate your feedback and regret to hear about your experience. Your comments will be shared with our team for review and improvement. For any further concerns, please reach out to our management team directly.

4/10 Mediocre

Ariam

Viajó en grupo
Dirty, broken, don't even give it a chance, on top of everything expensive as you were in DC.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Ariam, We value your feedback and apologize for any inconvenience experienced during your stay. Your concerns will be shared with our team for improvement. Please feel free to reach out to our management for further assistance regarding your experience at our hotel.

2/10 Terrible

Steven

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room looked upkept. There was stuff on the walls, toilet leaked, carpet was dirty and stained.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Steven, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for further review and improvement. Our goal is to provide a comfortable and enjoyable experience for all our guests. Thank you for bringing this to our attention.

6/10 Aceptable

Tammy

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 8 may. 2024
Hello Tammy, We appreciate you choosing our hotel for your stay. Should you have any feedback to share from your experience, please do not hesitate to reach out to us. We value your input and hope to welcome you back in the future.

8/10 Bueno

Preston

Viajó con su pareja
Le gustó: Personal y atención
There was literally nothing around the facility with the exception of a Food Lion. Not the facilities fault, but still an issue
Se hospedó 4 noches en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Preston,We appreciate your feedback and are glad you acknowledge that the location concern is outside of our control. Your input is valuable for future improvements. Thank you for choosing to stay with us.

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was great
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Linda,We are delighted to hear that you enjoyed our breakfast during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back for another satisfying experience.

10/10 Excelente

ULITHEDA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wish I had gotten wonderful ladies names, they were not only nice , they had the info i needed when needed.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello ULITHEDA,Thank you for recognizing the excellent service provided by our team members during your stay. It's great to hear that they were able to assist you promptly and effectively. If you would like to share more details or commend them directly, feel free to reach out to the hotel management.

2/10 Terrible

Shelby

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was dirty, the toliet paper holder was falling out of the wall, and when turning on the shower the faucet looked like it was about to come out of the wall. Additionally was apparent they did not change sheets in between guests because the beds had dirty sheets and looked wrinkly like they were used. Not worth the money paid
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Shelby, We appreciate your feedback and apologize for the inconveniences you faced during your stay. We take all guest concerns seriously and will address this with the relevant departments for immediate attention. Our team values cleanliness and maintenance, and we regret this was not met during your visit. Your comments will help us improve our services for future guests.

6/10 Aceptable

Erin

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
All staff I encountered were friendly and professional. Unfortunately, the rooms are not the cleanest. The floor in my room had some really gross stains and then when I went to bed I pulled the covers back and our sheet had a really gross dark stain of most likely some sort of bodily fluid... It was so late I didn’t have the energy to call and request another so we slept on a blanket we brought with us. Sheet was washed but the stain was still very much there. The floor stains need a serious shampoo, I know that’s not usually house keepings responsibility. Also all of the wooden furniture looked like it had been pulled from a dumpster, everything was missing chips and covered in scratches. For the price we pay, they could definitely do some upgrades. But all in all, I slept good and it served it’s purpose. Just not worth the price in my opinion.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Erin,We appreciate your kind words about our friendly staff. We value your feedback regarding the cleanliness of the room and the condition of the furniture. Your comments will be shared with the appropriate departments for future improvements. We apologize for any inconveniences experienced and hope you were able to rest well during your stay.

4/10 Mediocre

Sana

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The property did not look very well maintained. Suite sitting are looked dingy. TVs had clump of wires hang and bedroom tv was tilted upwards due to wires behind it. Our bath shower head leaked bad in the morning and we were moved to Suite 209. Shower head here did not leak but did not work well either due to clogging. The ceiling in the sitting area literally had soot on all around the fan and I can not even guess how long ago fan might have been cleaned. Breakfast was of poor quality. Looked Mr. Wyndham just collects the royalty and never visits the properties.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Sana,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to address them with our team. We apologize for any inconvenience you experienced during your stay and regret that we did not meet your expectations. We will strive to make improvements based on your review to enhance our guests' experience.

10/10 Excelente

Dorothyb

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice people. Good price.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 17 abr. 2024
Hello Dorothyb,We appreciate your kind feedback and are pleased to hear you found our team friendly. Our competitive pricing is something we take pride in offering to our guests. Should you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for staying with us.

10/10 Excelente

Meliza

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really good hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Meliza,We are pleased to hear that you enjoyed your stay at our hotel. Your positive feedback is much appreciated as we strive to provide a great experience for all our guests. If you have any further comments or suggestions, please feel free to reach out. Thank you for choosing to stay with us.

2/10 Terrible

Micha

Se hospedó 4 noches en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Micha, I'm sorry to hear that you did not fully enjoy your stay. Please feel free to reach out to us directly to share more details about your experience so we can address any concerns you may have.

6/10 Aceptable

Priyank

Property is not well maintained. Breakfast was not getting refilled despite guest reminding.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Priyank, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We value your comments as they help us improve our services for future guests' satisfaction. Thank you for bringing these issues to our attention, allowing us to address them promptly and elevate our standards.

2/10 Terrible

Keith

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Hello Keith,We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to reach out to us directly with any further feedback so we can address any concerns you may have had.

2/10 Terrible

Connie

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only reason I gave it a one star is because, I could not give it -5 star. I would say it was one of the dirtiest ones ever. And the most unfriendly staff. I ask to cancel my second night but the refuse to let me cancel it. I will never stay with Baymont again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Connie, We are disappointed to hear about your experience and appreciate you bringing this to our attention. We encourage you to reach out to our management team directly to address your concerns further. Your feedback is valuable to us as we strive to improve our services continuously.

10/10 Excelente

Anaisy

Le gustó: Limpieza, personal y atención
Perfect
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 19 abr. 2024
Hello Anaisy,We appreciate your feedback and are glad to hear that you had a perfect stay with us. Our team strives to provide top-notch service to all our guests, and we hope to welcome you back in the future for another enjoyable experience.

2/10 Terrible

Shawn, Savannah

Viajó con su pareja
No le gustó: Limpieza, personal y atención
Didn’t get deposit back
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Shawn, I apologize for any inconvenience you experienced regarding your deposit. For assistance with deposit-related inquiries, please reach out to our management team directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

4/10 Mediocre

Thierry, Montreal

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
This hotel is a dump. The room hasn't been vaccumed in months. The toilet seat hasn't been cleaned. We've been fooled by fake positive reviews otherwise we would never have booked. Fortunately we're here just for one night. Even at $100 it's a bad deal.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Thierry, We appreciate your feedback and regret to hear about your experience. We take cleanliness very seriously and will address this with our housekeeping team. Our goal is to ensure all guests have a comfortable stay. Thank you for bringing this to our attention.

10/10 Excelente

Ariannelis

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 12 mar. 2024
Hello Ariannelis,We are pleased to hear that you found your stay enjoyable. Your positive feedback is much appreciated. We hope to welcome you back in the future for another great experience.

10/10 Excelente

Lavonne

Le gustó: Limpieza, servicios
It was quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Lavonne,We are delighted to hear that you enjoyed the peaceful atmosphere during your stay. We strive to provide a serene environment for all our guests to relax and unwind. If there is anything else we can do to enhance your experience, please do not hesitate to reach out.

4/10 Mediocre

Larry, ACWORTH

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property is old not well maintained, bed was broken and low water pressure in the sink,
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Larry, We appreciate your feedback and apologize for any inconvenience you experienced. Our team will look into these areas to ensure they meet our standards for all future guests. Thank you for bringing this to our attention.

2/10 Terrible

Jessica

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 27 mar. 2024
Hello Jessica, We're sorry to hear that your experience fell short of expectations. Please reach out to us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.

2/10 Terrible

Tonya

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención
Rude guest services
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 29 feb. 2024
Hello Tonya, We apologize if the service didn't meet your expectations. For further assistance, please contact our management team directly for a full review of your stay.

2/10 Terrible

Frances, Lake Butler

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Taking into consideration the poor customer service, the unorganized chaos, the no-show manager, the avoidance of the customers, the lack-luster of the room, I'd say this was a terrible stay. The only good help we received was from the cleaning crew each morning, very polite and asking if we needed any towels or toiletries. Room observations: Bed was comfortable. 5/10 cleanliness: carpet was stained up, the tv had missing pieces at the bottom of the screen, no remote back, so the batteries kept falling out, no lightbulb in the lamp on the left of bed, bathroom sink was dingy and only one little bar light in the bathroom making it impossible to put on makeup. Breakfast: Eggs and sausage were like mush. There was cereal, juice, coffee, yogurt available. We did eat the waffles, because you made them yourself, so they were fresh. Neighborhood: The location of this hotel was very shady. It was way back outside of main city, like an industrial back street. The picture on the website makes it look bright and safe, but the reality was dark and scary. Both nights we left, there were cops on the streets. One night people were being arrested and the other night they had the streets in all four directions blocked off, cop lights flashing and taking pictures of evidence laying in the streets. I had to cut off my whole review, but what I cut off was the TERRIBLE customer service story and that noone has contacted me, even tho I left my number and asked for a phone call. DON'T STAY HERE!
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 24 feb. 2024
Hello Frances,We truly appreciate your detailed feedback regarding your recent stay. It's great to hear that our cleaning crew provided excellent service for you during your visit. We will share your observations on the room and breakfast with our team for further review and improvement. As for the neighborhood, we take all guest safety concerns seriously and will look into this matter further. Thank you for bringing these points to our attention.

2/10 Terrible

Pono

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room was dirty.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 24 feb. 2024
Hello Pono, We regret to hear about your experience and appreciate you bringing this to our attention. Guest feedback is valuable for us to improve our services. Please feel free to reach out to our management team to discuss your concerns further.

10/10 Excelente

joshua

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk people are top notch!
Se hospedó 4 noches en febrero de 2024
Respuesta de Manager el 22 feb. 2024
Hello joshua,We're glad to hear you had a positive experience with our front desk team. We value your feedback and strive to provide excellent service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back soon!

10/10 Excelente

Gail

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 20 feb. 2024
Hello Gail,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terrible

Renee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 17 feb. 2024
Hello Renee, We apologize for any inconvenience you may have experienced during your stay. To better understand and address any concerns you may have, please reach out to our hotel directly. Your feedback is important to us and we would appreciate the opportunity to make it right.

4/10 Mediocre

Jenny

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
So noisy. We can't sleep.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 13 feb. 2024
Hello Jenny, We apologize for any inconvenience caused by the noise during your stay. Our hotel strives to provide a comfortable and peaceful environment for our guests. We would like to hear more about your experience to better understand what may have contributed to the noise disturbance. Please reach out to our management team directly so that we can address your concerns.

6/10 Aceptable

Hector

Se hospedó 5 noches en febrero de 2024
Respuesta de Manager el 9 feb. 2024
Hello Hector,Thank you for staying with us. We apologize if your experience did not meet your expectations. We would appreciate it if you could reach out to us directly with any feedback you may have, so we can address any concerns and improve our services.

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 28 ene. 2024
Hello David,Thank you for choosing our hotel for your recent stay! We hope you had a pleasant experience with us. If you have any specific feedback or suggestions, please don't hesitate to reach out to us so we can address any concerns and improve our services. We look forward to welcoming you back in the future.

10/10 Excelente

Fredy

Se hospedó 7 noches en enero de 2024
Respuesta de Manager el 27 ene. 2024
Hello Fredy,We are delighted to hear that you had such a fantastic experience during your stay with us! We strive to provide exceptional service and create lasting memories for all our guests. Should you have any further comments or feedback about your stay, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Andres

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 23 ene. 2024
Hello Andres,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide exceptional service and create memorable moments for our guests. We would love to welcome you back in the future for another amazing stay.

4/10 Mediocre

DIANE

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 23 ene. 2024
Hello DIANE, We're sorry to hear that your experience at our hotel was not up to your expectations. We value your feedback and would appreciate it if you could reach out to us to further discuss any concerns you may have had during your stay. We strive to provide exceptional service to all our guests and would like the opportunity to address any issues you may have encountered. Please contact us so we can ensure a better experience in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 20 ene. 2024
Dear Guest,Thank you for choosing our hotel for your recent stay! We're glad to see that you had a positive experience. If you have any further feedback or suggestions, we encourage you to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Denis

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 17 ene. 2024
Hello Denis,We sincerely appreciate your recent stay at our hotel. We're thrilled to learn that you had a positive experience at our property. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the near future.

4/10 Mediocre

bryan

Viajó con su familia
No le gustó: Personal y atención
Room was decently clean, one of the staff was very rude and unprofessional .
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 16 ene. 2024
Hello bryan, Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience caused by the behavior of our staff. We strive to provide excellent service, and we will address this issue internally to ensure it doesn't happen again. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

6/10 Aceptable

Hannah

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 3 noches en enero de 2024
Respuesta de Manager el 10 ene. 2024
Hello Hannah, We appreciate you taking the time to rate our hotel and stay with us. If there is anything specific you would like to share about your experience, please don't hesitate to reach out to us directly. Your feedback is important to us and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

robert

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
This property was outdated. The carpet in the room was sticky. The bathroom was filthy. The towels that were left for us for bathing, were dingy and discolored not something I wanted to use on my body. On the upside, the staff were incredibly nice and friendly..
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 ene. 2024
Hello robert,We appreciate your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide exceptional service, and we're delighted to hear that our staff left a positive impression. We take your comments about the room condition seriously and will share this with our housekeeping team for immediate attention. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience.

10/10 Excelente

Mauro E.

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 1 feb. 2024
Hello Mauro E.,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had an amazing experience with us. We look forward to welcoming you back again in the future.