2/10 Terrible
Brandy S.
2 dic. 2025
No le gustó: Limpieza
After getting unpacked and settled in, we turned out the lights to watch TV and went back into the kitchen to get a snack only to find dozens of cockroaches crawling all over the counters. We were horrified! We stayed up until 2 AM trying to get a new rental (Thanksgiving weekend). Had to leave a message with the Properties management company who never responded to us so we went to VRBO directly, who very graciously got us canceled and helped us get into a new property. To this day I still have not heard from the management company of this property. Kudos to VRBO, the supervisor was very helpful in getting our money refunded and assisting us get into another property. I will never stay at a property managed by this specific company, but I will continue to use VRBO due to their prompt assistance. Because of this Properties issue we had to spend a whole second day getting packed and settled at a new property which caused us to miss out on plans we had not to mention the burden of having to repack everything up while making sure we don’t take any of the bugs home with us. Because of the lingering smell, it was obvious this is an ongoing issue with this property. In addition, the shower in the master is broken. It will scold you, you have to turn it off and on to get the water to regulate then it will turn around and scold you again 30 seconds later, and this was not because water was running elsewhere in the house. Altogether horrible experience. VRBO has pictures of the bugs.
Brandy S.
Se hospedó 4 noches en noviembre de 2025
