6/10 Aceptable
Billy M.
20 oct. 2025
Le gustó: Limpieza
Property was nice but two issues one big one small. Small issue check the fridge and have a backup plan for cold items. The fridge was turned to its warmest setting, I turned it to the middle of the dial which said “optimal” and after 5 hours it was still warm, and our food was getting warm. Put all of our food back into our cooler and turned the fridge down all the way and it was cold by the time we woke up the next morning.Big issue was we were woken up in the middle of the night by a small animal in the ceiling of the first floor bedroom. I messaged the host telling them about it and was told that pest control would not be able to make it out that day. While they did offer me a partial refund or to cancel that day and leave, Galena is so booked, we didn’t really have another option other than to stay. I felt they were dismissive of the fact that there was an animal that was causing their guests to not get sleep and worry if that animal was going to be running around our room at some point. I wished they would have called an emergency pest control and had them come out that day but the host left it up to the homeowner to make the decision whether or not to have pest control come out that day. Ultimately I would have preferred a peaceful nights sleep over a partial refund.
Billy M.
Se hospedó 2 noches en octubre de 2025