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Opiniones sobre DoubleTree by Hilton Gainesville

4 out of 5
DoubleTree by Hilton Gainesville
3726 Sw 40th Blvd, Gainesville, FL

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 509 de 1002 opiniones" "
Evaluación: 8 - Bueno. 209 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 127 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 87 de 1002 opiniones" "
Evaluación: 2 - Terrible. 70 de 1002 opiniones" "

8,2/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carolina

Viajó con su familia
Good!
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 26 mar. 2024
Hello Carolina,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Angelica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente servicio al cliente
Se hospedó 1 noche en mayo de 2023
Respuesta de Christian R. el 29 may. 2023
Hello Angelica,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4/10 Mediocre

Roberto

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2023

4/10 Mediocre

Anthony

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

10/10 Excelente

francisco

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente trato
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Carlos

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good place to rest after a long journey
Se hospedó 1 noche en diciembre de 2021
Respuesta de Markell Douthit Guest Service Specialist el 12 ene. 2022
Thank you for choosing to stay with us here at the DoubleTree by Hilton-Gainesville.

8/10 Bueno

MAIOCCHI

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de Markell Douthit Guest Service Specialist el 29 sept. 2021
Thank you for taking the time out to give us your score. We thank you for choosing the DoubleTree by Hilton-Gainesville and we look forward to your return!

10/10 Excelente

Ramon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de Teresa James el 9 mar. 2021
Thank you for staying, we look forward to hosting you again.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en junio de 2019
Respuesta de mj el 22 jun. 2019
Thanks for staying with us! We really appreciate your business and we hope to serve you again in the future!

10/10 Excelente

Tammy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good stay!!
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Anya

No le gustó: Personal y atención, estado de la propiedad e instalaciones
There was a woman SCREAMING at a man like she was going to kill him at midnight from the room next to mine. This went on for about an hour, despite my calling the front desk multiple times. The 1st floor really should not have rooms - my room was 139 and I heard CLANKING of dishes all night from the bar clean up. When I raised this to the front desk staff,
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Cathy

Viajó con su familia
The stay was fine, beds were comfortable. The room had a weird smell to it. Possibly coming from the ac. Other than that, everything was perfect
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mileny

Le gustó: Estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Jake

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty, expensive. No amenities. Old elevators. Ugly room and halls
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Collen, Gainesville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en mayo de 2024
Respuesta de Christian R. el 10 may. 2024
Hello Jeffrey,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Mediocre

Becca

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The hotel is conveniently located right off I 75. However, it is not "2 minutes from the UF campus" as claimed. In addition, thr shower was stained, the room was musty and humid all evening, the air conditioning unit was not cooling property, and the shower dripped continously throughout the night on the metal drain strip until we threw towels down. Lots of lobby noise at 5 am (we had a room on the first floor). And the beds were uncomfortable.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Eleana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Christian R. el 10 may. 2024
Hello Eleana,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Carl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked being able to swim and workout daily
Se hospedó 4 noches en abril de 2024
Respuesta de Christian R. el 10 may. 2024
Hello Carl,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

phillip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place, friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Christian R. el 10 may. 2024
Hello Phillip,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Destiny, Crestview

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved it here!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Christian R. el 10 may. 2024
Hello Destiny,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Stephen

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
After the nightmare of another hotel , a pleasant change
Se hospedó 2 noches en abril de 2024
Respuesta de Christian R. el 29 abr. 2024
Hello Stephen,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Misty

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a nice stay with great staff, excellent lobby with great food n drinks.
Se hospedó 1 noche en abril de 2024
Respuesta de Christian R. el 29 abr. 2024
Hello Misty,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The guests with children should respect the other guest and stop your children from running down the halls at 1:30am.
Se hospedó 2 noches en abril de 2024
Respuesta de Christian R. el 24 abr. 2024
Hello Barry,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Mediocre

Michael

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Christian R. el 29 abr. 2024
Hello Micheal,Thank you for your recent stay at our property. We will like to apologize for you less than stellar experience. We will be providing feedback to our team, so we improve going forward. We hope you will consider staying with us once again in the future, so we can provide you with a truly rewarding experience. Yours in hospitality,

8/10 Bueno

Suzanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Central location to everything. Price on point. Clean and comfortable rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you so much for staying with us!! We look forward to your return!!

4/10 Mediocre

Erin

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The sliding glass door handle was broken and wouldn’t lock. It wouldn’t seal well either so I heard the highway noise and sirens and such all night. Super loud. Barely slept. Unacceptable to have a broken door handle at this price point. Front desk didn’t seem to care at all. Said well ok.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you so much for staying with us!! I do apologize for the issues that you had and we are working to resolve them. We look forward to your return!

2/10 Terrible

Chasity

Se hospedó 1 noche en abril de 2024
Respuesta de Christian R. el 29 abr. 2024
Hello Chasity,Thank you for your recent stay at our property. We will like to apologize for you less than stellar experience. We will be providing feedback to our team, so we improve going forward. We hope you will consider staying with us once again in the future, so we can provide you with a truly rewarding experience. Yours in hospitality,

8/10 Bueno

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was ok; it was loud
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you so much for staying with us. I do apologize for any noise issue that you had and we look forward to your return!

8/10 Bueno

Charles

Se hospedó 2 noches en marzo de 2024
Respuesta de Christian R. el 24 abr. 2024
Hello Charles,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Mediocre

Osmany

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you so much for staying with us!

10/10 Excelente

Sandeep

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Thank you so much for staying with us!!

6/10 Aceptable

Alberto

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Room, beds and bathroom were confortable, but room did not smell clean. Also, room was to noisy, our room was next to elevator.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 29 abr. 2024
Hello Alberto,Thank you for your recent stay at our property. We will like to apologize for you less than stellar experience. We will be providing feedback to our team, so we improve going forward. We hope you will consider staying with us once again in the future, so we can provide you with a truly rewarding experience. Yours in hospitality,

8/10 Bueno

Jackie

Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 24 abr. 2024
Hello Jackie,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

RIGOBERTO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Y
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 9 abr. 2024
Hello Rigoberto,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Charmaine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was super friendly and accommodating. Very clean thank you 😊
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 9 abr. 2024
Hello Charmaine,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Jynautica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 9 abr. 2024
Hello Jynautica,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bueno

Jacqueline, Saint Augustine

Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 24 abr. 2024
Hello Jacqueline,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Jennifer

Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 24 abr. 2024
Hello Jennifer,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 26 mar. 2024
Hello Jason,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Dennis

Le gustó: Limpieza
Enjoyed everything about the hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 26 mar. 2024
Hello Dennis,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 Aceptable

susanna

Viajó con su familia
Le gustó: Limpieza
Room is clean. Stuff at the check in time wasn't really friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 9 abr. 2024
Hello Susanna,Thank you for your recent stay at our property. We will like to apologize for you less than stellar experience. We will be providing feedback to our team, so we improve going forward. We hope you will consider staying with us once again in the future, so we can provide you with a truly rewarding experience. Yours in hospitality,

10/10 Excelente

Sergey, Troy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean property. Walking distance to shops and restaurants. Friendly staff at the reception. The room was clean and spacious.
Se hospedó 2 noches en marzo de 2024
Respuesta de Christian R. el 26 mar. 2024
Hello Sergey,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Sylvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love the cookies! Great friendly staff !
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 26 mar. 2024
Hello Sylvia,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We love the cookies too! We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Adriana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easily accesible, friendly staff, great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 26 mar. 2024
Hello Adriana,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

Guillermo

Viajó con su familia
Very convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 11 mar. 2024
Hello Guillermo,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bueno

Jim, Indian Hills

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Nice property and convenient to amenities. Lobby and main hotel was inviting. Our room needed attention. Carpeting torn at transition with tack strips exposed, cigarette burns on desk, end tables, etc. Some metal furniture was rusty. Bed was comfy and down comforter awesome!
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 11 mar. 2024
Hello Jim,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. Thank you for informing us about the issues in the room, we are looking to rectify these as soon as possible. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bueno

Carrie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Accommodated late check out request.
Se hospedó 2 noches en marzo de 2024
Respuesta de Christian R. el 11 mar. 2024
Hello Carrie,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Mediocre

Julie

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 11 mar. 2024
Hello Julie,Thank you for your recent stay at our property. We will like to apologize for you less than stellar experience. We will be providing feedback to our team, so we improve going forward. We hope you will consider staying with us once again in the future, so we can provide you with a truly rewarding experience. Yours in hospitality,

10/10 Excelente

Deronique

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean & the breakfast was amazing
Se hospedó 1 noche en marzo de 2024
Respuesta de Christian R. el 11 mar. 2024
Hello Deronique,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and breakfast to your satisfaction. We look forward to welcoming you back to our hotel in the not-too-distant future!