Caja de seguridad en la habitación, escritorio y cortinas blackout

Opiniones sobre Comfort Inn University

2.5 out of 5
Comfort Inn University
3440 SW 40th Blvd, Gainesville, FL

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 466 de 1001 opiniones" "
Evaluación: 8 - Bueno. 258 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 124 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 83 de 1001 opiniones" "
Evaluación: 2 - Terrible. 70 de 1001 opiniones" "

7,8/10

Limpieza

8,8/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

TILSO

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 7 may. 2024
Hello TILSO,We're happy to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excelente

Orlando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es unos demis hoteles faboritos muy buena atencion
Se hospedó 4 noches en agosto de 2023
Respuesta de Manager el 26 ago. 2023
Hello Orlando,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excelente

Lindsay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me encantó, en la recepción siempre tuvimos a disposición crispetas, frutas, cafe y te. El lugar es muy tranquilo y el personal muy amable
Se hospedó 2 noches en junio de 2023
Respuesta de Manager el 6 jun. 2023
Hi Lindsay,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 Excelente

Mirtha

Se hospedó 1 noche en febrero de 2023
Respuesta de Manager el 15 mar. 2023
Hello Mirtha,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excelente

Blanca

Se hospedó 2 noches en septiembre de 2022
Respuesta de Manager el 4 oct. 2022
Hello Blanca,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excelente

Glendi, Lumberton

Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 3 oct. 2022
Hello Glendi,Thank you so much for the incredible rating. We look forward to your next visit.

6/10 Aceptable

Leonardo

Viajó por negocios
Le gustó: Servicios
👍
Se hospedó 1 noche en mayo de 2022
Respuesta de Bruce el 12 jun. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Mediocre

Cindy

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El cuarto estaba sucio los muebles estaban muy sucios con manchas de comida no pasaron vacuum el baño estaba sucio con cabello en el sink, no tenía plancha para ropa la secadora de cabello no servia pedí una plancha en loby y me dijeron que no tenían había mucha basura debajo de la cama y pésimos
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Javier Andrés

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No room available for us.
There was no room for us. The guy in the desk said that we could ask for a refund but there was no option in hotels.com to cancel this reservation.
Se hospedó 1 noche en julio de 2021

4/10 Mediocre

michele

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
No recomendable
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

SANDRA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Miriam Rosario

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020
Respuesta de Comfort Inn University, Gainesville, Florida el 7 jul. 2020
Thank you Miriam for the great feedback. I am glad you enjoyed your stay with us. We appreciate the review for it assists us in improving our location. I hope we may have another chance to accommodate you and your guests again when in the area. Thank you and we look forward to your next arrival.

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
Todo estuvo bien. No tengo quejas de nada. Ohh el parqueo. Pero ellos no tienen culpa de eso. Una camioneta con un trailer se quedo en los primeros parqueos, en vez de que parqueara al final porque estaba tomando como 4 espacios solo el. Y fue complicado porque estaba lloviendo. Pero como les digo, eso no era culpa del hotel, sino de la persona inconsciente
Se hospedó 1 noche en agosto de 2019
Respuesta de Comfort Inn University, Gainesville el 13 oct. 2019
Thank you for review concerning your recent stay. I am happy to see that you enjoyed your stay with us. Our guest satisfaction is very important to our success. I hope that we may have another opportunity to accommodate you again. Thank you and hope to see you soon. .

10/10 Excelente

Norbert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ig c utditciyb
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Norbert, We apologize for any inconvenience you may have experienced during your stay. We value your feedback and encourage you to contact our management team to address your concerns further. Your comments are important to us as we strive to provide excellent service to all our guests.

2/10 Terrible

JUAN

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
1. First room wasn't clean 2. Air conditioner was broken 3. Elevator was broken for many hours and there was only one.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello JUAN, We apologize for any inconveniences you experienced during your stay. Your feedback is valuable for us to improve our services. We encourage you to address these concerns directly with our management team for further assistance.

8/10 Bueno

Mandy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were a lot of nice trees shading the hotel and parking lot. They had a small pool. The girl at the front desk was very kind and helpful and even fixed my problems I had with my room. All the staff at the front desk and doing house keeping were very nice during my staff.
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager el 11 may. 2024
Hello Mandy,We appreciate your positive feedback on our shaded surroundings, the pool, and our friendly staff. We're glad to hear that our front desk team provided excellent service and resolved any issues you encountered with your room. Your satisfaction is important to us, and we're delighted you enjoyed your stay.

8/10 Bueno

Erol

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The elevator was not working during the checkout period, this was not good for the people.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Erol,We apologize for any inconvenience caused by the elevator issue during your departure. Your feedback is valued and will be shared with our team for future improvements. Should you have any other concerns, kindly reach out to our management team for further assistance.

10/10 Excelente

Kimberly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 8 may. 2024
Hello Kimberly,We are thrilled to hear that you had an excellent stay at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

10/10 Excelente

Kathleen M.

Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 8 may. 2024
Hello Kathleen M.,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Terrible

Erna

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My room that has blemishes before we have arrived. These included stains on wall and curtains, broken appliances, popcorn residue around the bed, and a small bug on the bed when there was multiple that arises throughout the night. Not pictured was the bathroom sink and tub water being backed up and the room aroma smelling like urine.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 4 may. 2024
Hello Erna,We appreciate your feedback and apologize for the inconvenience you experienced. Your comments have been shared with our housekeeping and maintenance teams to ensure our standards are met. If you have any further concerns, please reach out to our management. Thank you for bringing this to our attention.

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Charles,We are honored you chose Comfort Inn University and thrilled to know you were impressed with your stay. Our team truly is one of the best in the business, and they will be delighted to know they helped make your stay so enjoyable. Thank you for sharing your lovely five-star review. It would be a pleasure to welcome you back on future trips to our area.Sincerely,Bruce Cribbs

2/10 Terrible

Agustin

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were cockroaches everywhere
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello Agustin,We are sorry to hear about your experience and take feedback seriously. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for sharing your comments with us.

10/10 Excelente

Stephanie

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Close to shopping and food clean quiet friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Stephanie,We're delighted you enjoyed our convenient location, cleanliness, quiet atmosphere, and friendly staff during your stay. Your positive feedback is greatly appreciated as we strive to provide an exceptional experience for all our guests. We hope to welcome you back soon for another enjoyable stay.

10/10 Excelente

Roy

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 10 may. 2024
Hello Roy,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back in the future for another memorable stay!

2/10 Terrible

FERNANDO

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Humid, bad odor carpet
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 16 abr. 2024
Hello FERNANDO,We are sorry to hear about your experience. Guest feedback helps us improve our services. We recommend for such issues to be reported directly to our management team so they can address them accordingly.

10/10 Excelente

Brad

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice & clean hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 17 abr. 2024
Hello Brad,Thank you for sharing your positive feedback about our hotel. We are delighted to hear that you found our property nice and clean during your stay. Your kind words are truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excelente

Dr Michael S Friend

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Dr Michael S Friend,We're thrilled to hear you had a fantastic experience with us! Your satisfaction is our top priority, and we would love to welcome you back for another wonderful stay.

10/10 Excelente

johnna

Viajó con su familia y niños pequeños
Le gustó: Servicios
Staff
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 14 abr. 2024
Hello johnna,We are sorry to hear about your experience with our staff. We strive to provide excellent service and will address this with the team to ensure better experiences in the future. Thank you for bringing this to our attention.

8/10 Bueno

Dawn, West Des Moines

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 2 may. 2024
Hello Dawn, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excelente

Yaakov

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Yaakov,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another amazing experience at our hotel.

10/10 Excelente

mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello mary,We are delighted to hear that you appreciated our hotel's prime location. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay.

6/10 Aceptable

Jill

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Location is great. Right off one of the main roads and near a bunch of great stores and restaurants. Only issue was our room was facing the Highway which made it noisy. Also, hair dryer did not work
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Jill, We appreciate your positive feedback about our convenient location near various amenities. We regret that you encountered noise disturbances and issues with the hairdryer during your stay. Your comments will be shared with the relevant teams for their awareness.

8/10 Bueno

Fabio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel for two or three days in Gainesville. Clean, lots of available and free parking, good breakfast and very friendly staff
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Fabio,We are pleased to hear that you enjoyed our clean facilities, ample parking, complimentary breakfast, and friendly staff during your stay in Gainesville. Your positive feedback is greatly appreciated and we hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

sarah

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello sarah,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or need assistance in the future, please do not hesitate to contact us.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello David,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not a bad place to stay, great location for food and shops.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Andrew,We're glad to hear you enjoyed our hotel's convenient location! Feel free to reach out to our management team for any further assistance or feedback.

8/10 Bueno

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Mary, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excelente

Brittny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay quiet and staff was awesome. Great customer service.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 7 abr. 2024
Hello Brittny,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Bueno

Evelynne

Viajó por negocios
It was adequate. Bedding & bathroom clean. Desk was sticky & light fixtures looked like they hadn’t been dusted in years.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 5 abr. 2024
Hello Evelynne,We appreciate your feedback and are glad you found the bedding and bathroom clean. We will look into the desk and light fixtures to ensure they meet our standards for future guests.

4/10 Mediocre

Sheran

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Road noise
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Sheran,We apologize for any inconvenience caused by the road noise during your stay. Guest feedback is valuable, and we will address this concern to enhance the overall experience for our guests. Thank you for bringing this to our attention.

6/10 Aceptable

Megan

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The property was good if you are there to just sleep quick and nothing else. It’s definitely not worth the money and the breakfast was terrible. They don’t offer enough or have the space for the capacity of the hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Megan, We appreciate your feedback on your recent stay. We strive to provide a comfortable experience for all our guests. Should you have any further concerns, please reach out to our management team directly to address them accordingly.

10/10 Excelente

Madeline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and convenient!
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Madeline,We are delighted to hear that you found our hotel to be conveniently located. We strive to provide a central hub for our guests to explore the area easily. Thank you for sharing your positive experience with us!

10/10 Excelente

Debbie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Reasonable priced, room was excellent
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Debbie,We are delighted to hear that you found our room to be excellent. Your feedback is appreciated and we look forward to welcoming you back in the future.

6/10 Aceptable

Miriam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The folks there were terrific but we will never stay that close to an expressway again. The constant noice from I-75 didn't allow us to sleep well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Miriam, Thank you for sharing your feedback with us. We regret to hear that the noise from the nearby expressway impacted your stay. Your comments will be shared with our team for future improvements. We hope you will give us another chance to provide you with a more peaceful experience on your next visit.

4/10 Mediocre

Jeremy

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
First people drinking beer at pool playing loud music, we had someone come to Our door at 3 am trying to get in then left beer can in the elevator for couple of hour till I picked it up and threw it out. Bathroom moldy
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Jeremy, We apologize for the disturbance you experienced during your stay. Providing a peaceful environment for all our guests is a top priority. We encourage guests to report any disturbances directly to our staff for immediate resolution. Your feedback regarding the cleanliness will be shared with our housekeeping team for necessary improvements. Thank you for bringing this to our attention.

8/10 Bueno

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Steven, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Terrible

Sandy

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff was wonderful. The rooms, however, were not. The first room smelled of pets so I requested another room. The second room smelled slightly less of pets (dogs) but I believe there were fleas in the room. It unfortunate that they don't keep guests without pets in separate areas.
Respuesta de Manager el 22 mar. 2024
Hello Sandy, Thank you for sharing your feedback with us. We are pleased to hear that you found our staff members to be wonderful during your stay. We take all guest comments seriously and will share your concerns with the appropriate team members for review and improvement. Please feel free to reach out to management directly for any further assistance.

10/10 Excelente

Leslie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service and communication
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Leslie,We appreciate your kind feedback on our service and communication during your stay. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Aceptable

Kevin

Viajó por negocios, Viajó con su familia
Hotel was ok.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Kevin, We appreciate your feedback and are glad to hear you found our hotel satisfactory. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 Excelente

Dawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed My Stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Dawn,We are delighted to hear that you had an enjoyable stay with us. Guest feedback is invaluable to us as we strive to provide exceptional experiences for all our visitors. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing our hotel, and we hope to welcome you back soon.