2/10 Terrible
Krissi C.
17 jul. 2025
Poor communication & safety issues
We recently rented a property primarily for its boat dock, canoe, and paddleboards, but our experience was unfortunately marred by several significant issues. Upon our arrival, we discovered that a large tree had fallen on the dock, rendering it unusable and crushing part of the structure. This was particularly disappointing since we had planned to use the dock for our rented boat, which was supposed to be delivered to the property.To make matters worse, the fridge downstairs was not functioning, and we found that there were no darts for the dartboard. The main TV remote was also missing, which added to our frustrations. After multiple attempts to contact the property manager , we finally received a response where he acknowledged the dock issue but stated that repairs would not occur until the following week. This lack of urgency was disheartening.In the meantime, we had to make an unexpected trip to Walmart to purchase a cooler and darts, which was not part of our plan. While Scott managed to arrange for us to use the neighbor's dock for the boat, the access involved a long, steep walk down a poorly defined path, which ultimately led to an unfortunate fall for me. I ended up scraping my arm and knee, and my sandal broke, which added insult to injury.Upon further investigation, I found that a previous reviewer had reported the fallen tree weeks before our stay, yet they continued to list the property as it was without addressing this critical safety concern.
Krissi C.
Se hospedó 3 noches en julio de 2025