Servicio de la propiedad

Opiniones sobre Best Western Hanford Inn

2.5 out of 5
Best Western Hanford Inn
755 Cadillac Ln, Hanford, CA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 166 de 387 opiniones" "
Evaluación: 8 - Bueno. 120 de 387 opiniones" "
Evaluación: 6 - Aceptable. 51 de 387 opiniones" "
Evaluación: 4 - Mediocre. 20 de 387 opiniones" "
Evaluación: 2 - Terrible. 30 de 387 opiniones" "

8,6/10

Limpieza

8,4/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

GLORIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 5 mar. 2024
Hello GLORIA,We're thrilled to hear that you had a positive experience with us. If you have any further feedback or if there's anything we could improve on, please don't hesitate to reach out. We appreciate your review and hope to welcome you back again soon.

10/10 Excelente

Martha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, exelent services and the pool I love it
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 30 sept. 2023
Hi Martha,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excelente

GLORIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 30 sept. 2023
Hello GLORIA,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

Martha

Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 1 jun. 2023
Hello Martha,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excelente

Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager el 24 oct. 2022
Hello Francisco,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excelente

Williams

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 5 noches en diciembre de 2021
Respuesta de Manager el 9 ene. 2022
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excelente

Joel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Manager el 12 feb. 2022
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excelente

Irma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relajante
Lugar muy limpio y cómodo y amavilidad
Se hospedó 1 noche en junio de 2021
Respuesta de Manager el 30 jun. 2021
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
Me gusta la limpieza ,sabanas frecas...todo limpio..No me gusto..que no tienen suficiente estacionamiento...
Se hospedó 1 noche en junio de 2021
Respuesta de Manager el 18 jun. 2021
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We appreciate you taking the time to share your experience.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
La persona que nos atendió al registrarnos se portó un poco grosero.
Se hospedó 2 noches en mayo de 2021
Respuesta de Manager el 2 jun. 2021
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Me gusto el trato de sus empleados y el servicio muy bueno
Se hospedó 1 noche en mayo de 2019
Respuesta de Matthew el 14 may. 2019
We appreciate your feedback about your recent stay here at Best Western Hanford Inn. Hope to see you back soon!

8/10 Bueno

Gerardo, México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place to stay.
Nice room, clean, good tv, mattress too soft for my back. The breakfast is very basic.

8/10 Bueno

ernest

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was good
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 23 feb. 2024
Hello ernest,We are pleased to hear that you found our staff to be accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención
I didn’t like that the sheets weren’t newer
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 7 feb. 2024
Hello David, Thank you for taking the time to share your feedback with us. We appreciate your comment regarding the sheets and will share your input with our housekeeping team for future improvements. We value your stay and hope to welcome you back for a better experience in the future.

6/10 Aceptable

Albert

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
The room was a good size for two. The sink drain in the wash room was slightly plugged and water drained slowly. This slow draining behavior was observed in the shower too. The property owners would be better served to have this remedied. My family will not do business here again.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 7 feb. 2024
Hello Albert, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the sink drain and shower drainage. We appreciate your suggestion for improvement and will address this matter with our maintenance team. We hope you will consider giving us another chance to provide a better experience in the future.

2/10 Terrible

Carlos

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I checked in at 2 pm my wife and my 7 year old daughter went outside to get something from the truck and some guy on the next room harassed them when i went out for 2 hours came back he was looking inside in the window I decided to leave the hotel the hotel is very unsafe anyone can go inside anytime no security
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 31 ene. 2024
Hello Carlos, We apologize for any discomfort you experienced during your stay. The safety of our guests is of utmost importance to us. We have a security team in place and are continuously monitoring the property to ensure a secure environment. We encourage all guests to reach out to our management team with any concerns so that they can be addressed promptly.

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 31 ene. 2024
Hello Maria,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 19 dic. 2023
Dear Guest,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to have the opportunity to welcome you back in the future for another outstanding stay.

10/10 Excelente

Artemio

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 16 dic. 2023
Hello Artemio,We are delighted to hear that you had a perfect stay at our hotel! It was a pleasure hosting you and we are thrilled that you enjoyed your experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excelente

Loraine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This hotel was clean and close to family. The staff were friendly and the rooms were updated and comfortable
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 14 dic. 2023
Hello Loraine,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel clean, conveniently located, and that our staff provided friendly service. It's also great to know that you found our updated rooms comfortable. We appreciate your kind words and hope to welcome you back in the future.

4/10 Mediocre

Jenn

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Would never stay here again.
Respuesta de Manager el 9 feb. 2024
Hello Jenn, We're sorry to hear that you didn't have a great experience during your stay. We value your feedback and appreciate you sharing your concerns. We strive to continually improve our services and hope you'll consider giving us another opportunity in the future.

10/10 Excelente

Wyatt

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is super clean, the only negative is the limited parking.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 dic. 2023
Hello Wyatt,Thank you for sharing your feedback on our hotel's cleanliness. We appreciate your kind words. We apologize for any inconveniences you experienced with the limited parking. We value your input and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back again in the future.

6/10 Aceptable

Dave

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 9 dic. 2023
Hello Dave, We appreciate you choosing our hotel for your recent stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your opinion and would love to have the opportunity to address any issues you may have encountered. Thank you for staying with us and we hope to welcome you back in the future.

10/10 Excelente

Akiah

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Our state was peaceful and cozy. The staff were efficient and responsive, but not the friendliest. I can live without friendliness as long as the service is excellent. And the service was wonderful! We plan to stay at this location the next time we are in Hanford.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 5 dic. 2023
Hello Akiah,Thank you for taking the time to share your experience. We're glad to hear that you found our staff to be efficient and that you had a wonderful service during your stay. We appreciate your feedback and look forward to welcoming you back on your next visit to Hanford.

8/10 Bueno

susie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice choice of breakfast and staff was kind and friendly
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 21 nov. 2023
Hello susie,Thank you for choosing our hotel for your stay! We're delighted to hear that you enjoyed our breakfast selection and that our staff left a positive impression. Your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

10/10 Excelente

Monica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Manager el 14 nov. 2023
Hello Monica,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to receive such a high rating. Your satisfaction is our top priority, and we are thrilled that we met and exceeded your expectations. We hope to have the opportunity to welcome you back in the future for another exceptional experience.

8/10 Bueno

Amy, Arroyo Grande

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The free breakfast meals are microwavable sausage/egg bowls.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 11 nov. 2023
Hello Amy,We apologize for any disappointment with our breakfast offerings. We strive to provide a variety of options to cater to different guest preferences. Your feedback is valuable to us and will be shared with our team for further improvement. For any future concerns, please feel free to reach out to our management.

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great !! Nice and clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 20 oct. 2023
Hello Maria,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay and appreciate your compliment on the cleanliness of our hotel. We hope to welcome you back again soon!

8/10 Bueno

Adriana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 19 oct. 2023
Hello Adriana,Thank you for your 5-star rating! We are thrilled that you had such an exceptional experience at our hotel. We look forward to welcoming you back in the future.

10/10 Excelente

Marco

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 21 oct. 2023
Hello Marco,Thank you for your perfect rating! We are delighted that you had a fantastic experience with us. We look forward to welcoming you back soon.

10/10 Excelente

Shelly

Le gustó: Limpieza, personal y atención
Our room was very clean and the staff was very nice
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 24 sept. 2023
Hello Shelly,Thank you for sharing this honest review and feedback about our staff as well as our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excelente

jaime

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 24 sept. 2023
Hello jaime,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Bueno

Taha

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 6 sept. 2023
Hello Taha,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excelente

Alan

Le gustó: Servicios
Outstanding front desk service.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 9 sept. 2023
Hello Alan,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our service and comments about our front desk. We hope you will return so that we can provide you an even superior experience.

2/10 Terrible

John

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
There was a strong smell of mold and dust to the point where it was hard to breathe. We had to leave and check into another motel in order to sleep.
Se hospedó 1 noche en julio de 2023
Respuesta de Wayne el 1 ago. 2023
this guest (John) was never a guest in our hotel.

10/10 Excelente

Marcelino, Minneapolis

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kudos for the staff💯👍👍👍👍👍. Forgot the senior gentlemen name who always was super helpful and caring. I definitely will stay again next time.,
Se hospedó 4 noches en julio de 2023
Respuesta de Manager el 1 ago. 2023
Hi Marcelino,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excelente

Cynthia, Merced

Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 15 ago. 2023
Hello Cynthia,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

6/10 Aceptable

Rosemary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 15 jun. 2023
Hello Rosemary,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excelente

Elvira

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Check in process was great, Wayne is very friendly. However, I booked through a 3rd party (Hotels.com) and for some odd reason my reservation was not sent to BW as it was requested. I purchased 2 room with 2 queen beds and was only able to get 1 room with a king and one with 2 queens but we made it work. The smell in my room was a little funky but it was clean.
Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 12 jun. 2023
Hello Elvira,Thank you for sharing this honest review and feedback about our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excelente

Laurence

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice, clean and updated
Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 9 jun. 2023
Hi Laurence,Thank you for your review I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

8/10 Bueno

Steve

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and employees where helpful and nice
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 2 jun. 2023
Hi Steve,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 Excelente

Adriana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 2 jun. 2023
Hello Adriana,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excelente

Myrna, Imperial

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very loud close to freeway
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 30 may. 2023
Hi Myrna,Thank you for being a guest with us and taking the time to share. We are sorry to know that you experienced some road noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

10/10 Excelente

Darlene

Se hospedó 2 noches en mayo de 2023
Respuesta de Manager el 16 jun. 2023
Hello Darlene,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 Excelente

Lissette

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Well maintain and clean.
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 26 may. 2023
Hi LIssette,Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

4/10 Mediocre

Gloria

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was ok but it smell nasty like poop
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 23 may. 2023
Hello Gloria,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Mediocre

Carmen

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 5 jun. 2023
Hello Carmen, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excelente

Felix

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 21 may. 2023
Hello Felix,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 Aceptable

Sandy

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 15 may. 2023
Hello Sandy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.