Castillos en French Island

"Booked 2 days with free cancellation. Tried to cancel 1 of the days during the free period & they would not drop the day without charging me $900 for the first night room. Room literally an empty room with a bed. No closet, no hangers. TV needed some kind of system update. Toilet seat broken, shower handle fell off in my hand & tub clogged so you stood in ankle deep water for your shower. Only ice machine in facility was broken. Their idea of a continental breakfast was a half full gallon jug...

"La peor experiencia de mi vida . Un lugar sucio con un servicio al cliente pésimo camas sucias .En la publicidad dice que incluye desayuno y cuando llegas te indican que ellos no ofrecen ese servicio una completa estafa y anuncios engañosos "

"Muy viejo. Poco mantenimiento. Toallas en mal estado"

"I rarely leave reviews, but this stay was truly awful and needs to be shared. The room was filthy from the moment we arrived. There was dried sticky liquid on the nightstand, a filthy dresser, and a table covered in dried spills. The microwave had an ice holder with old, moldy rice and what looked like meat inside. The refrigerator was disgusting — yellow, sticky residue all over the bottom like something had spilled and never been cleaned.The bathroom was even worse. There was dried urine on...

"I booked this room because the photos looked decent. Boy was I wrong. I showed up and the lobby was about 40 degrees. Started the check in process and the card door things were broken. So none of the door locks worked, which also means you could just walk into any room, also that means if we left, anyone could walk into our room. It took 20 mins for them to find a room for us. We go in and they had not cleaned the bathroom, pee stains on toilet, no towels, burn holes in all the furniture. I went...

"Never spent the night. Very dirty and smelly when walked in the door!!! Staff NOT helpful with canceling the reservation. Contesting the charges "

"Only complaint I had was the mouse or squirrel that was in the ceiling scratching away and waking me up a few times. "

"Staff was very polite. A nice quiet night. We had a pleasant stay."