Sala de estar en el lobby

Opiniones sobre Fredericton Inn

3 out of 5
Fredericton Inn
1315 Regent St, Fredericton, NB

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 403 de 1001 opiniones" "
Evaluación: 8 - Bueno. 315 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 157 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 82 de 1001 opiniones" "
Evaluación: 2 - Terrible. 44 de 1001 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

José

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It very gratefull
Se hospedó 7 noches en agosto de 2023
Respuesta de General Manager el 8 sept. 2023
Hello Jose;Thank you for visiting our hotel, we look forward to your next visit.

10/10 Excelente

Amantha

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a great stay and puppy friendly
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Pierre-marc

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager el 21 may. 2024
Good day Pierre-marc;Thank you very much for being our guest, we are excited to have you stay with us again soon.

8/10 Bueno

Laura

Viajó con su pareja
I will book directly through the hotel next time as I missed out on a free breakfast and to use CAA or my govt discount.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 20 may. 2024
Hello Laura;Thank you for visiting our property, we hope to see you again soon.

8/10 Bueno

Wayne, Swift current

No frills kind of place Good place to stay ! Clean and decent
Se hospedó 4 noches en mayo de 2024
Respuesta de General Manager el 20 may. 2024
Hello Wayne;Thank you very much for being our guest and sharing your feedback with us. We look forward to your return.

6/10 Aceptable

Pier-Luc

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, servicios
Je suis surpris à quel point l’hôtel est désuet et malpropre. Nous sommes satisfait de l’emplacement pour la proximité au centre d’achat et des restaurants.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 17 may. 2024
Good day Pier-Luc; Thank you for visiting our hotel, we hope that you will try our property again during your next trip to Fredericton.

6/10 Aceptable

Johanne

Viajó con su familia
Le gustó: Personal y atención
Not bad…but in need of a better cleaning
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 16 may. 2024
Hello Johanne;Thank you for sharing your feedback with us, we hope that you will try our hotel again soon.

8/10 Bueno

Yang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall good. Near to stores and bus station. Reasonable price.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 14 may. 2024
Good day Yang;Thank you very much for visiting our hotel, we look forward to your next stay with us.

4/10 Mediocre

Stephanie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 15 may. 2024
Good day Stephanie;Thank you for visiting out hotel, we hope you will try our property again.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 14 may. 2024
Hello Richard;Thank you for being our guest, we appreciate your review.

6/10 Aceptable

Dennis

Some modifications need to be done to this hotel. Furniture upgrades and whatnot. Other than that, it was ok.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Hello Dennis;Thank you for visiting our hotel. We do have upgrades scheduled for our property this year and hope to have you stay with us again.

2/10 Terrible

Amir

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Very dirty, the water in swimming pool was cold.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Hello Amir;Thank you for your helpful feedback about our pool, we will share your concerns with our maintenance team.

2/10 Terrible

Michelle

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Hello Michelle;Our apologies that your stay was not a satisfactory one, we hope that you will try our hotel again.

8/10 Bueno

Ryan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is well maintained and clean
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 10 may. 2024
Hello Ryan;Thank you for being our guest, we look forward to your next visit to Fredericton.

10/10 Excelente

Michaeline

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Old looking
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 10 may. 2024
Hello Michaeline; Thank you for choosing our hotel, we appreciate your review and are excited for the upgrades coming to our property this year.

10/10 Excelente

Federico

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outdated but still ok
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 9 may. 2024
Hello Federico;Thank you very much for the great review, we look forward your return.

4/10 Mediocre

Alex

Viajó por negocios, Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
The rooms are outdated and falling apart. The door to my room did not lock from the outside the e door looked like it had been bashed in. Staff didn’t seem to care when the issues were brought up
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 8 may. 2024
Hello Alex;We appreciate you sharing your feedback with us, our apologies that your stay was not a comfortable one. We will follow up with both our maintenance and front desk teams. We do have upgrades scheduled for our property this year and hope to have you return in the near future.

10/10 Excelente

Elise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Hello Elise;Thank you very much for your review, we look forward to your next visit to Fredericton.

8/10 Bueno

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I didn’t like carpet on floors .. Toilet was tightened on floor was moving ..
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 6 may. 2024
Hello Raymond;Thank you very much for your review, we look forward to your next stay.

10/10 Excelente

Tania

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent service
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 6 may. 2024
Good morning Tania;Thank you very much for your great review, we are excited to have you stay with us again soon.

8/10 Bueno

Laura

Viajó con su familia
Having no fridge in the room when staying a couple days is a pain
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 6 may. 2024
Good day Laura;Thank you for choosing our hotel, during your next visit please let our front desk team know that you require a fridge and we will have one delivered to your room.

4/10 Mediocre

corinne

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We booked 2 rooms, one wasn’t ready for an hour. We also requested adjoining or close, the second room was not close. The wifi didn’t work, would connect for a minute or two and then disconnect. The pool was closed for repairs which was the main reason we chose the location. What was quoted online didn’t match when i hit book. No continental breakfast. Signage was poor, hard to find things. Jets in the bathtub didn’t work.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 3 may. 2024
Good day Corinne;Our sincere apologies that your visit was not an enjoyable one. We will be following up with our team concerning the items you have mentioned and strive to provide a high quality stay for all of our guest. We hope that you will try our hotel again.

6/10 Aceptable

Lawrence

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención
The staff was fantastic! The issue I had was the heat and air conditioning units were extremely noisy. All the best!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 3 may. 2024
Good day Lawrence;Thank you very much for the kind words about our friendly staff. We share you helpful feedback about the heat and sir units with our maintenance team. We look forward to your next visit.

6/10 Aceptable

Myrna

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I imagine it was super in its hay day, and it is good now. However the room needs some renovations. The carpet has what looks like burns in it, but the most disturbing was the mattress on the bed. The side of the mattress was open and it looked like pieces of foam rubber had been stuffed in. There was also a strange sour smell.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 3 may. 2024
Hello Myma;Thank you for being our guest and sharing your helpful feedback with us. Our apologies regarding the bed in your room, we will have our maintenance team look into this right way. We do have some upgrades happening at our hotel this year and we hope to have you return to enjoy them.

6/10 Aceptable

Adam

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 21 may. 2024
Good day Adam;Thank you for being our guest, we look forward to your next stay.

10/10 Excelente

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No comment great place 👍
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Hello Raymond;Thank you very much for being our guest, we look forward to your next visit.

8/10 Bueno

Benjamin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Good day Benjamin;Thank you for choosing our hotel, we hope to see you again soon.

10/10 Excelente

Carol, Hillandale

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was in the tower which was a section that was newly renovated. The room was perfect. I loved the no carpets and it had a microwave and fridge. It had an adjustable fan (white noise that was great.). The room and personnel was top notch
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Hello Carol;Thank you very much for the excellent review, we are excited to have you stay with us again soon.

8/10 Bueno

Christine

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 16 may. 2024
Hello Christine;Thank you for choosing our hotel, we look forward to your next stay.

6/10 Aceptable

Lynne

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Good day Lynne;Thank you for sharing your feedback with us, we hope to have you stay with us again soon.

10/10 Excelente

Colette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place and close to mall and restaurants
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Good day Colette;Thank you very much for your review, we look forward to your next visit.

6/10 Aceptable

Tanya

Le gustó: Limpieza, personal y atención
-
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Hello Tanya;Thank you for choosing our hotel, we hope to have you stay with us again soon.

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was very quiet the first night. The second evening therr were a bunch of children playing hockey in the hallway hitting others doors and it was very loud
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Good day Cynthia;Thank you very much for your review. Our apologies that your your second night was not as quiet as your first. We hope to have you stay with us again soon.

6/10 Aceptable

Keith, Kentville

No le gustó: Limpieza, estado de la propiedad e instalaciones
Older room with old furniture. We were nervous sitting in the chairs.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Hello Keith;Thank you for visiting our hotel, we will have our maintenance team look at the chairs you have mentioned.We do have some exciting upgrades happening at our property this year and look forward to your return.

8/10 Bueno

Luc

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The gentleman at the front desk was extremely friendly and courteous.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Hello Luc;Thank you for the kind words regarding our front desk staff member. We look forward to your return.

8/10 Bueno

Timothy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We have stayed in this hotel twice because of its price, location, and convenience. We love being right next to the Regent Mall and close to the Trans-Canada Highway. We also like being close but not too close to downtown. The rooms seem to be recently renovated and are very clean. The staff is also friendly and helpful . This past time we stayed, we noted that the bed was very hard. But it was manageable. The toilet in room 207 runs on and off all the time. But we will probably continue to choose the Fredericton Inn because of the many positives.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Hello Timothy;Thank you very much for your review, we are excited to have you stay with us again soon.

8/10 Bueno

Raylanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Good day Raylanda;Thank you for being our guest, we hope to see you again soon.

4/10 Mediocre

Nicole

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
The main area of the hotel was very clean, but my room (260) was not very clean, very stained carpet, debris left on the carpet. Garbage cans, recycling bins had garbage in them (abc gum and candy bar wrapping). I slept with my clothes on with no blankets as I felt the bed had not been fully changed as there was a smell of cologne in the bed. I got in late and was leaving early the next AM so didn't have the energy to get another room.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Hello Nicole,Thank you for taking the time to share your feedback with us. I am truly sorry that you experienced these issues during your stay. This is certainly not the experience we like to provide to our guests. I can assure you that we hold ourselves to high standards, it is unfortunate that we failed to provide that high quality stay for you. We will be following up with our housekeeping department and strive to provide a better experience for our guests.

4/10 Mediocre

Geraldine

No le gustó: Limpieza, estado de la propiedad e instalaciones
In refurb. Reception showed massive signs of wear. Noisy in the morning, with drilling in main area. Our room was quiet but had black mould and severe condensation problem at the windows so I complained. One staff was very competent and changed our room but the others seemed not to understand. The new room was much better but had long black hair on floor or bathroom, shelf and toilet were not fixed straight. The pillows were horrible. The place needs a lot more care and attention.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Hello Geraldine;Thank you very much for sharing your valuable feedback with us. Our apologies that your stay was not a comfortable one. we will be following up with both our housekeeping and front desk teams. We do have some great updates coming to our property this year and look forward to your return.

8/10 Bueno

Jingya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall it was a good experience. The only negative was the slow internet.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Good day Jingya;Thank you very much for being our guest, our apologies that the internet connection was slow during your visit. We look forward to your next visit to Fredericton.

8/10 Bueno

Chelsea

Le gustó: Personal y atención, servicios
Fairly good stay for the price. Nothing fancy but check-in was easy and the staff were friendly and helpful. Had a good breakfast in the restaurant. Would stay again!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Hello Chelsea;Thank you for being our guest, we look forward to your return.

6/10 Aceptable

adrian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
the beds where very comfortable and easy location to shopping and eating out.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Good day adrian;Thank you for sharing with us that your bed was comfortable and that our location worked well during your stay. We hope to have you stay with us again soon.

10/10 Excelente

ada

Viajó con su pareja
Le gustó: Servicios
Everything was in one place. Never had to leave the building
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Good day ada;Thank you very much for choosing our hotel, we are very happy that you enjoyed your stay. We look forward to your return.

10/10 Excelente

Kimberley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Booking through Expedia was cheaper than booking directly with the hotel, and all was smooth. The staff seemed to go the extra length to ensure we were happy and well informed about the property. Our key card stopped working (twice), but they ran a new key care up to our room so we didn’t have to go back down again. We appreciated that. They also gave us breakfast vouchers when they found out we were parents staying with our team (the team got breakfast vouchers). The room was clean and beds were VERY comfortable. The bathroom was a bit dated, but very clean and everything worked, so it was no issue. The pool and hot tub area were a bonus that the kids enjoyed. I would stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hello Kimberley;Thank you very much for your excellent review, we are excited to have you stay with us again soon.

4/10 Mediocre

Julie

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
I appreciated the location of this property as it was close to medical facilities and other areas of interest. However, the furniture and overall condition of the rooms was terrible. I booked a deluxe room and was really disappointed. I voiced my concern and was kindly switched to another room in much better condition. A big shout out to Sean who went above and beyond to ensure that my stay was comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hello Julie;Thank you for being our guest and sharing your feed back with us. We will share your kind words with Sean about his excellent service. We do have some exciting upgrades coming to our property this year, we hope to have you stay with us again soon.

8/10 Bueno

Alex

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 3 may. 2024
Hello Alex;Thank you for being our guest, we look forward to your return.

6/10 Aceptable

Brynna

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
I love staying at this hotel but I was a bit disappointed with the bath room while I was there. The room they gave me had a dirty tub and when I tried to shower the shower head was caked in hard water build up and it made the water spray all over and was just not a good experience for a 3 day stay. Other then that I enjoyed my stay
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Hello Brynna;Our apologies that the bathroom in your guest room was not cleaned to the high standard we pride ourselves on. Thank you very much for sharing your valuable feedback with us, we will follow up with our maintenance and housekeeping teams.

8/10 Bueno

Raed

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
Staff was amazing and helpful. The bathroom was really old it needs renovating. The drains were almost stumped and the bathtub and toilet seat were flaking and peeling. The kids enjoyed the pool and we enjoyed the hot tub!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Hello Raed;Thank you very much for the very kind words about our hardworking staff. Our maintenance team will be informed of your helpful feedback regarding the bathroom. We look forward to your next stay.

6/10 Aceptable

KATHY

Viajó con su familia
No le gustó: Personal y atención
We were there for 2 nights we put sign out first do not disturb as we were getting ready for the day after we left we turned to please clean room we were gone for hours and when we returned no one had even given us clean towels we called front desk wanting some towels we then went out and still when we came back still no towels and had to call again needless to say never cleaned room but after 2nd call did bring towels
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Good day Kathy;Our apologies that your service experience was not at the high standard that our hotel is known for. We will share your concerns with our housekeeping and front desk teams and strive to provide a better experience.

4/10 Mediocre

Andrew

It’s old out of Date. Room I stayed in was non Smoking. It reeked of smoke. Shower had scum around it and there was ext to no water flow.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Good day Andrew;Our apologies that your stay was not a comfortable one, we will review your concerns with our housekeeping and maintenance teams. We hope that you will try our hotel again.