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Opiniones sobre Delta Hotels by Marriott Fredericton

3.5 out of 5
Delta Hotels by Marriott Fredericton
225 Woodstock Rd, Fredericton, NB

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 620 de 1001 opiniones" "
Evaluación: 8 - Bueno. 258 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 59 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 44 de 1001 opiniones" "
Evaluación: 2 - Terrible. 20 de 1001 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

GABRIELA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bonito el hotel y la vista desde la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Tara : Gerente de recepción el 28 jun. 2023
Estamos muy contentos de que haya disfrutado de su estancia con nosotros. Esperamos poder darle la bienvenida de nuevo pronto.

8/10 Bueno

ASHLYNN LESLIE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Tara : Front Desk Manager el 20 may. 2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

6/10 Aceptable

Linda

Le gustó: Personal y atención
No le gustó: Servicios
Pillows are too big. Not comfortable. They should have options
Se hospedó 3 noches en mayo de 2024
Respuesta de Tara : Front Desk Manager el 20 may. 2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

10/10 Excelente

Mariah

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very nice and accommodating.
Se hospedó 2 noches en mayo de 2024
Respuesta de Tara : Front Office Manager el 14 may. 2024
Thank you for choosing the Delta Fredericton. We hope we have the opportunity to welcome you back again soon.

8/10 Bueno

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en mayo de 2024
Respuesta de Tara : Front Desk Manager el 12 may. 2024
Thank you for choosing the Delta Fredericton! We do hope we can welcome you back soon.

10/10 Excelente

Liza

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Tara : Front Desk Manager el 13 may. 2024
Thank you for choosing the Delta Fredericton. We are so happy that you enjoyed your stay with us. We do hope we can welcome you back again soon.

8/10 Bueno

Marco

Se hospedó 1 noche en abril de 2024
Respuesta de Tara : Front Desk Manager el 20 may. 2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

2/10 Terrible

shelley

No le gustó: Personal y atención
No help!!!!!! after can cancelling our reservations.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Sally

Se hospedó 1 noche en abril de 2024
Respuesta de Tara : Front Desk Manager el 12 may. 2024
Thank you for choosing the Delta Fredericton! We do hope we can welcome you back soon.

10/10 Excelente

Karen

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
O
Se hospedó 2 noches en abril de 2024
Respuesta de Tara - Front Desk Manager el 20 may. 2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Tara : Front Desk Manager el 20 may. 2024
Thank you for choosing the Delta Fredericton. We do hope we have the opportunity to welcome you back again soon.

4/10 Mediocre

RAY

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
Didn’t get the room I booked. Requested king bed with pull out couch. No pull out. Left one person stranded with no where to sleep. Room had undergone renovations (which are ok) but the floor was still dirty with sheet rock dust and debris.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Madisson

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Colin el 21 may. 2024
Thank you for choosing to stay with us. We look forward to welcoming you back again soon.

4/10 Mediocre

Jeffery, New Minas

Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

William

Le gustó: Limpieza, personal y atención
In general, stay was okay. Room had an odd layout with strange lighting. However, bed was comfortable and clean.
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Edyta

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
My family and I stayed in this property in 2021 and we remembered it as a nice, family oriented hotel. Our recent stay was a disappointment. While staff was lovely, the room and the hotel common areas were simply dirty. I understand there is construction on some floors of the hotel but that does not explain sticky desk and bedside table, carpet that looked like it has not been vacuumed in days, dirty bathroom walls, dust and hair on the bathroom floor, brown stained toilet bowl and no toilet paper.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Catherine

Clean well appointed
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

michelle

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Madison

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is very noises and restaurant wasn't as good as last time
Se hospedó 1 noche en febrero de 2024
Respuesta de Tara : Front Desk Manager el 26 feb. 2024
Thank you for choosing the Delta Fredericton. We hope to have the opportunity to serve you again in the future

10/10 Excelente

Eloise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Tara : Front Desk Manager el 26 feb. 2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future

10/10 Excelente

Perry, Toronto

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Splendid stay at the hotel. Staff was extremely helpful and friendly, welcoming my wife and I with open hours. Especial shout outs to: Waiter Bailey in the STMR restaurant (breakfast) Bartender Liam in the lobby bar Bartender Randy in the lobby bar Hope to see these three later in the year when we return.
Se hospedó 4 noches en febrero de 2024
Respuesta de Tara : Front Desk Manager el 23 feb. 2024
What a wonderfully kind review! We are so glad that you enjoyed your stay with us. Your kind words have been shared with the STMR36 staff, as well as the full hotel team. We look forward to welcoming you back again soon.

2/10 Terrible

Becky

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Colin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Enjoyed the hotel as always. They charge $15 for overnight parking now...
Se hospedó 2 noches en febrero de 2024
Respuesta de Tara : Front Desk Manager el 19 feb. 2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future.

10/10 Excelente

Nidhin

Se hospedó 1 noche en febrero de 2024
Respuesta de Colin el 20 mar. 2024
Thank you for sharing your experience with us. We hope to welcome you back again soon.

10/10 Excelente

Michel

Viajó con su pareja, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención
Booked this room for my partner’s 50th birthday. I booked several weeks in advance and went 1 week early to make arrangements for a friend to have access early to decorate. Manager made notes and everything was supposed to be taken care of. On the day we were to arrive, our friend had tremendous difficulty getting the keys to decorate. As soon as she got the key she called me to tell me about construction work that was happening in the next room over. Manager offered to change rooms for us but we couldn’t get what I had reserved and instead of a beautiful view of the river behind the property, we had a parking lot view. The carpeting was filthy and the room was very ordinary. I made the best of the situation but I will never book at this Delta hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tara : Front Desk Manager el 12 feb. 2024
Thank you so much for your honest feedback; reviews like this is how we can continue to improve. I do apologize for the inconveniences that you experienced along the way. Please know that this is not the high level of service that we are known for. I do hope that we have the opportunity to welcome you back again in the future.

4/10 Mediocre

Alyson

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Personal y atención
Really overpriced for what it delivers. Pink ring around the bathtub drain, only one coffee in a room with 2 beds, extremely noisy guests. We only stayed for a night while traveling. Generally an underwhelming experience with a high price tag.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tara : Front Desk Manager el 12 feb. 2024
Thank you so much for your honest feedback; reviews like this is how we can continue to improve. I do apologize for the inconveniences that you experienced along the way. Please know that this is not the high level of service that we are known for. I do hope that we have the opportunity to welcome you back again in the future.

10/10 Excelente

Richard

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

RIMON, Bedford

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff are not so friendly and understanding
Se hospedó 1 noche en enero de 2024
Respuesta de Tara : Front Desk Manager el 6 feb. 2024
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

10/10 Excelente

France

Viajó con su familia
Le gustó: Servicios
Restaurant is awesome!!! The room is very nice also ♥️
Se hospedó 1 noche en enero de 2024
Respuesta de Tara : Front Desk Manager el 28 ene. 2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Colin el 26 ene. 2024
Thank you for choosing to stay with us. We appreciate the feedback provided as it will assist us in the future. We look forward to the next opportunity for you to visit.

10/10 Excelente

Ryan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Colin el 26 ene. 2024
Thank you for choosing to stay with us. We are pleased to know that you have a great stay! Thank you for sharing.

8/10 Bueno

Sufwan

Le gustó: Estado de la propiedad e instalaciones
Good stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Colin el 26 ene. 2024
Thank you for choosing to stay with us. We appreciate the feedback provided as it will assist us in the future. We look forward to the next opportunity for you to visit.

8/10 Bueno

Maggie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel but don’t like the location of the pool. Very uncomfortable to have to walk through the lobby bar to get to the pool in your bathing suit.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara : Front Desk Manager el 7 ene. 2024
Thank you for choosing the Delta Fredericton. We hope to welcome you back again soon!

4/10 Mediocre

Jill

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Restaurant staff excellent First room the toilet did not work when we asked to have it fixed they said they couldn’t but did not offer us another room when we insisted we received another room however the heating fan made noise all night
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara : Front Desk Manager el 6 feb. 2024
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara : Front Desk Manager el 27 dic. 2023
Thank you for choosing the Delta Fredericton, and for your kind scoring. We hope to have the opportunity to welcome you back again soon.

10/10 Excelente

Daryl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara : Front Desk Manager el 24 dic. 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to welcome you back again soon. happy Holidays!

10/10 Excelente

Scott

Le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Colin el 22 dic. 2023
Thank you for choosing to stay with us. We appreciate the positive review. We look forward to the next opportunity when we can be of service.

10/10 Excelente

RAY

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara : Front Desk Manager el 20 dic. 2023
Thank you for choosing the Delta Fredericton and for your kind review. We hope to welcome you back again soon.

2/10 Terrible

Kevin

Viajó por negocios
Le gustó: Limpieza
At 2:00 AM I finally called the front desk to ask why there were people congregating in front on room door as they had all night laughing and talking loudly and the ice machine was working overtime (probably not for sports injuries). When I asked the Delta employee if there was a party on the 5th floor he responded with a flat no so I asked him again thinking perhaps I might actually succeed in making him think the second time... no such luck. So I asked him if he could explain the loud laughing and talking and regular trips to the ice machine. After asking this 3rd question he finally agreed to send someone up.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tara : Front Desk Manager el 17 dic. 2023
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

4/10 Mediocre

Ashley

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
It was a beautiful property however I was not at all pleased with the service or how a situation was handled. I booked a room that specifically said had a separate room with a couch and when I checked in my room it was not that room and when I went down and ask why not they informed me that the pictures on Expedia are not correct and they had nothing to give me. They said that since I booked it through Expedia there also was nothing they can do. When I asked for a roll away bed understanding it was an extra charge they also told me no it wouldn’t work in the room I was given. My room was over $400 for one night and I felt like they did nothing to accommodate what I feel was not my mistake.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara : Front Desk Manager el 20 nov. 2023
Thank you so much for reaching out, with your honest feedback. Of course, we do want to make this right. At your convenience, may I ask that you reach out to me directly at tara.ball@deltahotels.com?

4/10 Mediocre

Tina

Viajó por negocios
No le gustó: Limpieza, personal y atención
Expecting more for the price
When I arrived I wanted to have a bath and there was no hot water. The sheet on one bed had hair and also was very worn.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara :Front Desk Manager el 19 nov. 2023
Please accept our sincere apologies for the inconvenience. The issues with the water was certainly unplanned and unexpected. We do hope that we have to opportunity to welcome you back again in the future.

10/10 Excelente

Onne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was a water outage but it was solved quickly and staff were apologetic. Would recommend!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara : Front Desk Manager el 19 nov. 2023
Thak you so very much for your understanding! We very much appreciate your patience as we worked through this unplanned inconvenience.

10/10 Excelente

georgina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara : Front Desk Manager el 9 nov. 2023
Thank you for choosing the Delta Fredericton and for your kind review. We hope to welcome you back again soon.

6/10 Aceptable

Michel

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Parking
15$ charge for parking was very disapointing. Parking doesn't seems like the type you'd pay for and nothing was said at the reception about parling fees
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tara : Front Desk Manager el 6 nov. 2023
Thank you for choosing the Delta Fredericton, and for your honest feedback. This is how we can continue to grow and improve. We do hope we can welcome you back again soon.

8/10 Bueno

Raynell

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liam was the best bartender, made my time there a lot of fun.
Se hospedó 3 noches en octubre de 2023
Respuesta de Tara : Front Desk Manager el 31 oct. 2023
Thank you for your kind review. So happy that you enjoyed your time with us! We'll be sure to share your kind words with Liam!

10/10 Excelente

Kathryn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were great to deal with. We were up to visit our daughter at university and she wanted to stay with us so at checkin they were able to find us a room with more beds. We also really enjoyed having a waitress with celiac disease bc my son and I are celiac and she was so helpful and informative with the menu. We only wish they had an indoor hot tub :) We will stay here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tara : Front Desk Manager el 31 oct. 2023
Thank you for choosing the Delta and for your kind review! So happy that you enjoyed your time with us. We'll be sure to share your kind words with the team!

8/10 Bueno

sandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tara : Front Desk Manager el 19 oct. 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We do hope to welcome you back again in the future.

6/10 Aceptable

Vance

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tara : Front Desk Manager el 6 nov. 2023
Thank you for choosing the Delta Fredericton, and for your honest feedback. This is how we can continue to grow and improve. We do hope we can welcome you back again soon.

8/10 Bueno

Darryl

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
People were fighting in the hall all night that kept most of us awake all night . No fan in the bathroom. Kinfa small for a king room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alex el 9 oct. 2023
Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by people fighting in the hall. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.