thanks for the feedback

Dear Mildred,Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG SOUTH. It is disappointing to see the issue you described regarding your reservation and booking for the wrong property. Thank you for bringing this to our attention.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will choose to stay with us, so that we may be able to provide a better impression of our Red Roof Inn.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Gilbert, Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG SOUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described along with the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Very truly yours,Oshane Red Roof Management RediResponse Specialist

The team at our Red Roof Inn Fredericksburg South would like to thank you for sharing your feedback with us, Dedreah. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our friendly and helpful staff, along with our location meeting the necessary requirements delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Mahdi,Thank you for your review following your stay at Red Roof Inn Fredericksburg South. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room was super dirty and your staff interaction was less than ideal, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Thank you, Tracey, for taking the time to share your feedback regarding your experience at the Red Roof Inn Fredericksburg South. We deeply regret the negative experiences you encountered with our staff's demeanor, the poor upkeep of lobby, the uncleanliness, the lengthy wait at check-in, along with the other listed hindrances. At Red Roof, our primary goal is always to provide our guests with a clean and comfortable stay. For that reason, we sincerely apologize to have failed you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Ronnie,I appreciate you sharing your feedback following your stay at the RED ROOF INN FREDERICKSBURG SOUTH. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the encounter you had with our staff and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Damian. The team at our Red Roof Inn Fredericksburg South was saddened to see that we failed to provide you with a satisfactory stay. You stated that the staff lacked basic training and knowledge of customer service, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Henry. Our team at the Red Roof Inn Fredericksburg South appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Donna. Our team at the Red Roof Inn Fredericksburg South appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hello Russell, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Rondell,Thank you for taking the time to tell us about your experience at the RED ROOF INN FREDERICKSBURG SOUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as not being please with the general accommodation.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Thank you for sharing your 5/5 rating with us, Ebony. Our staff at the Red Roof Inn Fredericksburg South was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Fredericksburg South. It was saddening to read that your experience did not meet your expectations. You stated that the discolored shower and the dirty room, along with your other concerns hindered your stay. As such, your feedback has been shared with the property and their management team.Thank you for sharing your concerns with us. I hope that you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Bonjour Danielle,Merci d'avoir posté un avis suite à votre récente visite au RED ROOF INN FREDERICKSBURG SOUTH. Nous sommes extrêmement désolés que vous ayez eu une expérience moins que satisfaisante en raison de la malpropreté de la porte, de la poussière le long des murs et des autres opportunités que vous avez évoquées. Je suis reconnaissant pour les commentaires que vous avez fournis afin que nous puissions améliorer continuellement notre hôtel. J'espère que vous reviendrez dans notre hôtel ou dans l'un de nos autres établissements de la marque Red Roof à l'avenir.Sincèrement,LintonRed Roof ManagementRediresponse Specialist

Hello Linda,Thank you for telling us about your recent visit to RED ROOF INN FREDERICKSBURG SOUTH. It's great to read that our polite and helpful staff met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Fredericksburg South, Imari. I am sorry that your experience did not meet your expectations. You stated that the listed insects, along with the poor room and bathroom cleanliness hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your 10/10 rating with us, Glenda. Our staff at the Red Roof Inn Fredericksburg South was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hello Leslie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fredericksburg South and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Robert,I appreciate you sharing your feedback following your stay at the Red Roof Inn Fredericksburg South. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the mattress not being to your liking and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Hayleigh, Thank you for taking the time to write a review of your stay at the Red Roof Inn Fredericksburg South. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the hospitality of the staff not being to your liking. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Abdallah,Thank you for taking the time to write a review of your stay at the Red Roof Inn Fredericksburg South. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, the odor and the possible mold you encountered. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Abdallah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Linnie,I appreciate you sharing your feedback following your stay at the Red Roof Inn Fredericksburg South. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the uncleanliness concerns you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Dear Melissa,Thank you for taking a moment to complete our survey at the Red Roof Inn Fredericksburg South, prompting your 2/10. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Chirell Rediresponse Specialist

Dear Deanna,Thank you for taking a moment to complete our survey at the Red Roof Inn Fredericksburg South, prompting your 1/5. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Chirell Rediresponse Specialist

Thank you for taking the time to share your feedback with us, Arnold. Our staff at the Red Roof Inn Fredericksburg South was pleased to know that you liked our clean rooms and comfortable beds, along with our abundance of hot water. However, you stated that the outside appearances were not to your liking.Once again, we would like to thank you for sharing with us. It would be our pleasure to host you again in the future.With thanks,XaoRediResponse Specialist

SORRY FOR THE INCONVIENCE CAUSED TO YOU BY US.

Hello Abdallah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Abdallah,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Valued Guest, The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Fredericksburg South. I am happy to see the value to price ratio met your expectations, prompting your 3/5 score. Our team is committed to satisfying our guests, so we are very thankful for your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Benjamin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FREDERICKSBURG SOUTH. I am happy to hear that you found our hotel to be good and in close proximity to the Chick-Fil-A restaurant resulting in a 5/5 score.Once more, thank you for your review. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear ANNE,We are sorry to hear your recent experience at the RED ROOF INN FREDERICKSBURG SOUTH did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Recordo Rediresponse Specialist

Hello Kennia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fredericksburg South and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Regards,LintonRediresponse Specialist

Dear Edith, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN FREDERICKSBURG SOUTH regarding the check in and clean room. I do apologize for the issue mentioned regarding the pillows. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Beondra,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG SOUTH. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear Benjamin,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN FREDERICKSBURG SOUTH regarding the amenities. I do apologize for any issues encountered that hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Latricia,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello SANDI,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG SOUTH. You are every much welcome and we appreciate your 4/5 score following your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,RecordoRediresponse Specialist

Dear Randy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FREDERICKSBURG SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the location to be great, room to be clean and shower to be wonderful. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Kamaria RediResponse Specialist

Dear Joseph,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FREDERICKSBURG SOUTH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as you room having an odor and being out dated among other issues.We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Teresa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FREDERICKSBURG SOUTH. It's truly disheartening to here that the conditions of the property didn't meet your expectations and was rather a unclean one as indicated. Please accept our sincerest apologies for the poor housekeeping you mentioned. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely,RecordoRediresponse Specialist

Hello Vicente,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Meganne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG SOUTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management