Exterior
Ver disponibilidad

Opiniones sobre Homewood Suites by Hilton Frederick

3 out of 5
Homewood Suites by Hilton Frederick
4950 Westview Drive, Frederick, MD

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 271 de 404 opiniones" "
Evaluación: 8 - Bueno. 86 de 404 opiniones" "
Evaluación: 6 - Aceptable. 26 de 404 opiniones" "
Evaluación: 4 - Mediocre. 10 de 404 opiniones" "
Evaluación: 2 - Terrible. 11 de 404 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

kelly, MIDDLETOWN

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios
I have stayed at this hotel a few times and have always been quite satisfied. However, this time was a disappointment. Room 114 is a dud! Air conditioner had leaked water onto the floor, tv remote wasn't working, the ceiling fan made just enough noise to keep me awake, there was an iron, but no ironing board, bed was uncomfortable and there was no shampoo or conditioner in the wall mounted dispensers. I am all for reducing use of plastics, but if you are going to take away the individual sized shampoo and conditioner bottles, please fully-commit to refilling the dispensers inside the shower! Guests don't know they're empty until it's too late to do anything about it!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Peter

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms were not well cleaned. WiFi was unstable and continuously disconnect - didn’t matter what type of device or where. Staff did not live up the standard I’ve come to expect from Homewood - not helpful. I stay at Homewood frequently and this is the lowest ranking I’ve seen. Disappointing
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jasmine

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean very quiet and convienent
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Rebekah

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The chairs in the room had white stains on the back and looked dirty, the one chair was fraying, there was red food particles from a previous guest on the door, the door handle was visibly dirty. The seats in the dining room were stained and looked dirty. But these are minor issues for me (major issues for my husband). I enjoyed that it was quiet and close to where I needed to be and there were a lot of close dining options. The kids enjoyed the pool.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Samantha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff. My family of 8 had a great experience.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the spaciousness of the rooms. But i wasn't a big fan of the breakfast.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Matt

No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jennifer

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Timothy Lee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything from the moment i walked in
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Randi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Swinka

Se hospedó 6 noches en enero de 2024

10/10 Excelente

Julie

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Elizabeth

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

William

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Quiet
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Devika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was clean. The rooms were a good size. We enjoyed our stay there.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Beverly M

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to family in the area.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

kelly, MIDDLETOWN

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Margaret

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Katie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There was construction next door
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Robert

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Karla

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Not so clean room
Room 320, the carpet has a big YELLOW STAIN that looked like dog urine, (pet friendly hotel) counter in the kitchen was sticky, shower dirty with long brown hair (our hair is black and grey)on the floor, the toilet has not been cleaned properly, the mirror by the door and the window was not clean. The hallway carpets looked bad/dirty, stained. The first night there We requested to be moved to another room and was told there were no other rooms available. The garbage can at the front entrance was constantly overflowing. The front desk staff was extremely friendly and helpful, I have to mention Jimmy, he is awesome, an asset to your hotel. For as much as I paid for this hotel I expected better. Had I known I was going to have the opportunity to comment on my stay I would have taken more pictures.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Allison

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool open til 10pm was great and 24hr fitness tho two machines didn’t work breakfast was just ok beds we comfortably nice shower could have had better water pressure and couch was small but overall good room

8/10 Bueno

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Set in an area near other brand hotels and a beautiful shopping area within walking distance.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
August Get-A-Way!
The room was more spacious than I thought it would be. It did not have the view I expected (of a roof and ac units), however it was fine for the 3 days we were there. I did not realize it was a pet friendly hotel when I booked, my wife has allergies to pet dander. She had her medicine, and our room was not too bad. The breakfast was above average but there was no de-caf coffee. The staff did make us a pot the next morning. All in all, nice place. We put it on our list to return in the future.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Steven

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jimmy at the front desk got me checked-in. He was friendly and welcoming. The rooms and thr building itself are kept clean. Definitely will be returning.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The breakfast staff was so nice, re-filled the waffle mix for my family this am, and kept the dining area clean! Front staff was pleasant and hotel was clean!!
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Gene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet stay
Fairly new clean and quiet hotel stay. The TV was on a dresser on the side wall making it difficult to see. Breakfast was slim. Only waffles and small cheese omelets small muffins. A bit pricey for what the hotel has to offer.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jose

Viajó con su pareja
e
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Tokoia

Se hospedó 1 noche en julio de 2023

8/10 Bueno

calvin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Chelsey, Philadelphia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Carolyn

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed our stay in Frederick at the Hilton. The only suggestion would be to have a tv in the lobby area with the local weather forecast. The weather has been so crazy this summer with so many storms, it would have been great to have that information available while in the lobby area.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Rita

Se hospedó 3 noches en junio de 2023

8/10 Bueno

Rebecca

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overall, we liked the hotel. The room size was awesome. It was in a great location and the front desk staff was very friendly. Unfortunately, it looked like a previous guest in our room had a rough time - big red stains on floor, iron burn on table. We didn't feel like it was surface level dirty but maybe that room could use some extra tlc.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean hotel and friendly staff
Clean hotel and friendly staff
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Samantha

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Andrew

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful hotel
The room was very clean and modern. Enjoyed my stay.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Sherri

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Christine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was large, pristine clean and had the full sized refrigerator… helpful as we had food with us. Quiet, great shower. I’ll look for Homewood Suites in the future!

10/10 Excelente

Joe

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Yaroslav

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed at this hotel probably 10 times already. Always pleasant and professional people and clean rooms.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Jamie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful rooms, friendly staff and convenient to both local shopping and interstate highways.

8/10 Bueno

Ashley, North Bethesda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice hotel property overall, but there is a huge caveat to the sofa bed offering. The overall experience was mostly pleasant, although there were a few annoyances, such as the digital checkin feature not working for third party bookings; only with Hilton bookings. There was no pepper in the room, although there was plenty of salt, so I had to go downstairs to get some from the front desk. There were also no pool towels in the pool area, so once again I had to go to the front desk to receive them. The sofa bed will not be already made and the mattress is absolutely terrible. It is paper thin and you can literally feel the metal bed frame. Also, the bed is incredibly small, even for a 5'2 person. Lastly, the hotel did not abide by their hotel notes on two separate occasions - one was done over the phone and the other was in person for an upcoming stay, and neither note was taken into account for extra bedding and pillows. The hot breakfast offerings can also vary by day, so please be advised of that little known fact. The hotel does provide a nice welcome bag with a nut snack and bottled water and the front desk agents were very kind and helpful. Overall, the hotel is nice and our stay was mostly pleasant, but those issues definitely provided a disappointing feel to the entire experience.

10/10 Excelente

Ashley, North Bethesda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel
Se hospedó 1 noche en marzo de 2023