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Opiniones sobre Renaissance by Marriott Boston Patriot Place Hotel

4 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 655 de 1001 opiniones" "
Evaluación: 8 - Bueno. 223 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 72 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 34 de 1001 opiniones" "
Evaluación: 2 - Terrible. 17 de 1001 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Edgar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hilary Mborja el 8 oct. 2023
Edgar,Thank you so much for your fantastic 10/10 rating! We're delighted to hear that you thoroughly enjoyed your stay at Renaissance Patriot Place. We look forward to welcoming you back for another exceptional experience.

4/10 Mediocre

Jorge

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Muy decepcionado.
Las condiciones del hote estan terribles. La puerta del,cuarto se atoraba, las cortinas estaban rotas, las almohadas terribles y las piernas todas picadas por bed bugs. La comida del restaurante terriblemente mala.
Se hospedó 2 noches en agosto de 2017
Respuesta de Amy el 16 ago. 2017
Jorge, Please accept our sincere apologies for the service failures you experienced during your recent stay with us. We take pest complaints very seriously and have had our entire hotel inspected for bed bugs and nothing was found. Your feedback is appreciated and will be shared with the appropriate departments to ensure better guest experiences. -Scott Williams General Manager

10/10 Excelente

Jim

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great people and staff. Super friendly and helpful, always willing to be of help.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Drimel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, up to date, friendly staff for the most part. Nice warm pool
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Erin

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios
We came in just for a night during school vacation for a change of scenery & specifically to use the pool. Unfortunately, the pool was shut down for maintenance for over 1/2 the time we were checked-in, which made it a bummer to spend almost $200/night when we just came from down the road in Norwood.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mark, TIFFIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ji, Woodbury

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very nice and coordinating..
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Philippe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property staff were expectional and friendly very helpful
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Julius

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Joann

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager el 27 mar. 2024
I'm glad to hear you had a great experience with our staff. We hope to see you again when your travels bring you back this way.

10/10 Excelente

Andrea

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots to do and dining was fantastic!
Se hospedó 1 noche en febrero de 2024
Respuesta de Megan Shields el 16 mar. 2024
I'm happy to hear you had a great experience with our restaurant. We hope to see you next time your travels bring you this way. Thank you!

10/10 Excelente

Jim

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel has great amenities. The staff was very courteous and helpful. Very clean, very comfortable.
Se hospedó 3 noches en febrero de 2024
Respuesta de Megan Shields el 16 mar. 2024
I'm glad to hear the excellent service you had from our staff. I will relay this message to our associates, and our housekeepers as well. Thank you.

10/10 Excelente

mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
close to everything, great service at front desk
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager at Renaissance Patriot Place el 26 feb. 2024
I'm happy to hear you had a great experience with the front desk associates. We hope you choose to stay with us next time you're passing through. Thank you!

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I think they should add benches to the outside
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Siobhan Lee-Ann

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooms and nice breakfast
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Manager at Renaissance Patriot Place el 26 feb. 2024
I'm glad you had a great experience! Please let me know what you had for breakfast so I can order it. Thank you for choosing to stay with us!

10/10 Excelente

laiza

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
everything very clean very tidy the employees very friendly I loved it
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Joao Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Theresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best stay! We only stayed one night and it was very clean and everyone was so kind and professional !
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Erin

Le gustó: Limpieza, personal y atención
Seemed him pricey. Room cold heat on 70 felt drafty heart ran all night making loud noise in room. Could hear ppl in the Hall. Breakfast was 60$ for buffet style.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Matt

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Ronald

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Room was beautiful
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención
The woman who checked me in was not pleasant. She didnt tell me how to get to the room. She handed me my room key and walked away. Also, i requested a high floor and the accommodation said it was input. Looks like they couldnt accomodate for my husbands 30th birthday. bummer!
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jillian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Michael

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Booking 2 beds and get a bed and a pull out bed? Unacceptable
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Scott

Se hospedó 1 noche en enero de 2024
Respuesta de Shea el 13 ene. 2024
Dear Scott, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location if you are going to an event at Gillette Stadium.
Se hospedó 1 noche en enero de 2024
Respuesta de Shea el 13 ene. 2024
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed your location here with us and we hope to see you stay with us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excelente

Edward

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Richard

Viajó con su familia
Le gustó: Servicios
One elevator out of service, the other elevator, smelling of wet dog hair and urine throughout our two day. Stay, despite us making them aware.
Se hospedó 2 noches en enero de 2024
Respuesta de Shea el 13 ene. 2024
Dear Richard, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us. We hope that you will give us another chance in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excelente

Patrick

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Patrick, Thank you for taking the time to review us! We are pleased to hear we could meet your expectations throughout your stay and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

jillian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Jillian, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay with us and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

sujhey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
..
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Sujhey, Thank you for reviewing us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again while you are in this area next! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Amy

Se hospedó 1 noche en noviembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Amy, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us as we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Ashleigh

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Ashleigh, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Kate

Se hospedó 2 noches en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Kate, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we can't wait for you to stay here again so we can ensure another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Debra, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

6/10 Aceptable

David

Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear David, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay. We hope that you will give us another chance so we can provide you with a great next stay! We hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

William

Se hospedó 2 noches en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear William, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

maura

Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Maura, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

8/10 Bueno

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bedside alarm was set to 6am
The side table alarm was set to 6am which was aggravating as the stay was intended to get much needed sleep as a night away from our newborn.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Emily, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

james

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear James, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay as we do our very best to provide a great stay to each of our guests. We look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

2/10 Terrible

Linda

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Josephine

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Josephine, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Way better than the Hilton Garden Inn next door
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear David, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we could accommodate you! We hope that you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Kevin, Plymouth

Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Kevin, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wedding weekend
Wedding event held at the hotel and stayed two nights. Great reception area and wedding, dinning space. Very modern and clean and decorate for the winter holidays. Staff friendly and available. Room comfortable and large and very clean. Slept well, didn’t hear other guests.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay and we could satisfy you for your wedding event! We are glad the cleanliness of our spaces met your expectations and we hope to see you stay with us again in the near future! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Anne

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I'll be back..!
Attended an Association event at a venue at Patriots Place. The hotel is beautiful and conveniently located. Parking was easy. The bar was busy, but very well staffed. My snack and beverage were served promptly. My room was great with the slight exception of the oddly dim lighting. No reading in bed that night...Check out was quick and I was on my way. Great experience.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Anne, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we could satisfy you for your event you attended here! We hope that you will stay here again in the near future so we can provide you with another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excelente

Kurt

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was super nice, place is clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shea el 5 ene. 2024
Dear Kurt, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel