6/10 Aceptable
CHRISTINE K.
20 jul. 2023
Le gustó: Limpieza
Breathtaking views!
Our holiday at The Factor House was overall pretty fair. Leigh did a personal check in and showed us about the home. We had issues with the AC in two bedrooms right away, we were told it just takes a while to cool. Days 2-5 there we had no hot water to shower with, had to keep in contact with the host daily to get the boiler on since the solar panels were not working correctly. Then we were told maybe someone is taking a long shower and emptying the giant tank. But we literally had no hot water and had to take cold plunges, cant imagine any of us were in for more than 5 mins freezing! Had maintenance guys there the first 5 days of the 7 day stay. Days 6&7 we had no issues with the hot water after they had it fixed. Finally someone came to check the ac on day two and confirmed they were not working either. After that issue was fixed the ac was great in all the bedrooms. They wanted us to leave all the windows open to air out the house at night, claiming no bugs up in the mountains but there was bugs all over the house. Especially mosquitoes. We've all got a ton of itchy bites which was super frustrating but not even the biggest issue. The host attempted to correct all issues but in the end, 5 of our 7 days in that home were ruined by distraction from outsiders needing to come in or inconvenience. We enjoyed our days by the pool and the views on the mountain nonetheless.
CHRISTINE K.
Se hospedó 6 noches en julio de 2023