Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 532 de 1004 opiniones" "
10 - Excelente
532
Evaluación: 8 - Bueno. 229 de 1004 opiniones" "
8 - Bueno
229
Evaluación: 6 - Aceptable. 118 de 1004 opiniones" "
6 - Aceptable
118
Evaluación: 4 - Mediocre. 80 de 1004 opiniones" "
4 - Mediocre
80
Evaluación: 2 - Terrible. 45 de 1004 opiniones" "
2 - Terrible
45
8,6/10
Limpieza
8,8/10
Personal y atención
7,8/10
Servicios
8,2/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Maria
Viajó por negocios
28 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
La recepcionista es muy poco amable, su actitud es descortés, alguien entró en nuestra habitación y la dejó sin cerar aparte usaron el baño, solo 1 día hubo desayuno pues los otros casi 2 hotas antes decían que ya no tenían suministros. Definitivamente no vuelvo
Maria
Se hospedó 4 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 1 may. 2024
Thank you for the feedback, I'm sorry to hear that one of my front desk staff was less than amicable towards you. This will be followed up on. In regards to the breakfast, we have since resolved issues with our supplier as to prevent any further occurrences. We hope you'll reconsider staying with us again in the future!
6/10 Aceptable
Carlos
Viajó con su familia
1 abr. 2024
Le gustó: Personal y atención, servicios
Muy delicioso el desayuno pero le falta un poco de puntualidad en su horario... pero esta muy delicioso y un poco de limpieza pero estuvo muy bien la estancia en el hotel
Carlos
Se hospedó 3 noches en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 1 abr. 2024
Thank you for the positive review and feedback! I apologize for the delays you had during breakfast; I'll be sure to pass this along to my morning staff to see what can be improved. We hope to see you again in the near future!
10/10 Excelente
Carlos
Viajó con su familia y niños pequeños
5 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was very good.
Carlos
Se hospedó 3 noches en octubre de 2023
Respuesta de Hyatt Place Hurst el 5 nov. 2023
Thank you we hope to see you again soon!
10/10 Excelente
Edgar
Viajó con su familia y niños pequeños
14 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente estadía, muy limpio y agradable, la atención en recepción de las mejores al momento de hacer el check in y el check out,, desayuno tradicional incluido muy bueno, definitivamente volvería a hospedarme en este hotel
Edgar
Se hospedó 1 noche en agosto de 2023
Respuesta de Hyatt Place Hurst el 21 ago. 2023
We are glad you had a great stay we hope to see you again soon!
10/10 Excelente
Ángel
Viajó con su familia
5 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect!!!
Ángel
Se hospedó 3 noches en julio de 2023
Respuesta de Hyatt Place Hurst el 14 ago. 2023
Thank you! We're glad you enjoyed your stay
10/10 Excelente
Hector
1 ago. 2023
Le gustó: Limpieza, personal y atención
Hector
Se hospedó 2 noches en julio de 2023
Respuesta de Nick el 3 ago. 2023
Thank you for choosing to stay with us and for taking the time to provide feedback on your stay! We are thrilled you enjoyed your stay with us and hope you will consider staying with us again in the future should your travels bring you back to the area!
8/10 Bueno
OSCAR
22 jul. 2023
OSCAR
Se hospedó 3 noches en julio de 2023
Respuesta de Hyatt Place Hurst el 14 ago. 2023
Hope to see you soon!
10/10 Excelente
OSCAR
10 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
OSCAR
Se hospedó 3 noches en julio de 2023
Respuesta de Nick el 12 jul. 2023
Thank you for choosing to stay with us while in Hurst and for taking time to provide feedback on your stay! We are thrilled you enjoyed your visit and hope to see you again should your travels bring you back to the area!
6/10 Aceptable
JOSE ALEJANDRO
Viajó con su familia
6 jul. 2023
Mala cama
La cama en muy mal estado, lo demás todo bien
JOSE ALEJANDRO
Se hospedó 5 noches en junio de 2023
Respuesta de Nick el 10 jul. 2023
Thank you for choosing to stay with us while in Hurst and for taking the time to provide feedback on your stay with us! We are sorry to hear that you experienced an issue with the bed and will certainly examine the guest room in which you stayed. We greatly appreciate you letting us know and hope to see you again should your travels bring you back to the area!
6/10 Aceptable
Carlos Fernando Orduña
Viajó con su pareja
24 abr. 2023
No le gustó: Servicios, estado de la propiedad e instalaciones
Ver opiniones
Carlos Fernando Orduña
Se hospedó 2 noches en abril de 2023
Respuesta de Nick el 19 jun. 2023
Thank you for choosing to stay with us while in Hurst and for taking the time to provide feedback on your stay! We hope to see you again on your next visit to the area!
8/10 Bueno
Sylvia
Viajó con su familia
5 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Estancia super, hotel bonito y con buen servicio. Desayuno excelente
Sylvia
Se hospedó 5 noches en marzo de 2023
Respuesta de Tiffani Lirette, TF GM el 5 abr. 2023
Sylvia,Thank you so much for your review! We are so glad to hear that you enjoyed your stay with us. We do hope to have you back again soon. Thanks!
10/10 Excelente
Felix
Viajó con su familia
13 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Felix
Se hospedó 1 noche en marzo de 2023
Respuesta de Tiffani Lirette, TF GM el 13 mar. 2023
Felix,Thank you so much for your review! We are glad to hear that you enjoyed your stay with us and we hope to have you back again soon. Thanks!
10/10 Excelente
JESUS
Viajó con su familia
27 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ESTUVO DE ACUERDO A LO OFRECIDO
JESUS
Respuesta de Tiffani Lirette, TF GM el 11 mar. 2023
Jesus,Thank you so much for your review! We are so glad to hear that you enjoyed your stay with us and we can't wait to have you back next time. Thanks!
10/10 Excelente
Héctor
Viajó con su familia
2 dic. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Héctor
Se hospedó 1 noche en noviembre de 2022
10/10 Excelente
Javier
Viajó con su familia y niños pequeños
1 may. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Javier
Se hospedó 1 noche en abril de 2022
10/10 Excelente
Nacha, Trenton
20 dic. 2021
Nacha
Se hospedó 3 noches en diciembre de 2021
6/10 Aceptable
VIRGINIA
8 dic. 2021
VIRGINIA
Se hospedó 4 noches en diciembre de 2021
10/10 Excelente
Cristina
Viajó con su familia
26 nov. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente estancia!!
Recomiendo mucho este hotel porque está muy limpio y comodo además de estar muy bonito y cerca del Aeropuerto y a un excelente precio. En verdad uno de los mejores lugares en los que me he hospedado con mi familia.
Cristina
Se hospedó 1 noche en noviembre de 2021
6/10 Aceptable
LUIS ANTONIO LARIOS
Viajó con su familia
25 oct. 2021
No le gustó: Limpieza, servicios
RECAMARAS LIMPIAS, CUANDO LLEGAS, PERO NO HACEN EL SERVICIO AL CUERTO, TARDA MUCHO EN SALIR AGUA CALIENTE, SE TIRA POR MUCHO TIEMPO PARA CALENTARSE, ELEVADORES VIEJOS.
LUIS ANTONIO LARIOS
Se hospedó 3 noches en octubre de 2021
8/10 Bueno
Armando
Viajó con su familia
7 jun. 2021
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Armando
Se hospedó 1 noche en junio de 2021
Respuesta de MISTI -DOSM el 12 jun. 2021
Thank you for the awesome review and for staying with us at the Hyatt Place Fort Worth/Hurst. It was an absolute pleasure having you here. We look forward to seeing you again in the near future.
6/10 Aceptable
Cliente verificado
24 abr. 2021
No le gustó: Limpieza
Las sábanas ya, están muy viejas y percudidas
Cliente verificado
Se hospedó 2 noches en abril de 2021
Respuesta de DDOSM el 13 may. 2021
Thank you for staying with us at the Hyatt Place Fort Worth/Hurst. It has been a pleasure having you here. We thank you for your feedback. All our bedding is brand new recently purchased, we will look into this concern thank you.
6/10 Aceptable
Cliente verificado
18 oct. 2019
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Respuesta de Hyatt Place DFW/Hurst Team el 18 oct. 2019
Thank you for your kind review. We are so very glad you enjoyed your stay and we hope to see you back again soon!
10/10 Excelente
Broderick
Viajó con su pareja
24 may. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place and great location
Broderick
Se hospedó 1 noche en mayo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 24 may. 2024
Thank you for the positive rating and feedback, we're happy you enjoyed your stay as well as the convenience of the location. We hope to see you again in the future!
4/10 Mediocre
Nicole nelson-
22 may. 2024
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Nicole nelson-
Se hospedó 1 noche en mayo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 23 may. 2024
Thank you for the feedback, we're sorry your stay wasn't satisfactory. We hope to improve and see you again in the future!
2/10 Terrible
Amber
Viajó con su familia
21 may. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It wouldve been nice to know that the pool was out of service was the whole reason for booking.
Amber
Se hospedó 3 noches en mayo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 22 may. 2024
Thank you for the feedback, we apologize for the inconvenience. We're looking to get the pool back online as soon as possible. We hope to see you again in the future!
10/10 Excelente
Rodrigo
20 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Rodrigo
Se hospedó 3 noches en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 22 may. 2024
Thank you for the positive review and feedback. We're glad you enjoyed your stay with us, we hope to see you again in the future!
4/10 Mediocre
Jolene
Viajó con su familia
29 abr. 2024
No le gustó: Servicios, estado de la propiedad e instalaciones
The pool was closed and this was not advertised when reserving. This was a primary reason for choosing this hotel. Extremely disappointed.
Jolene
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 1 may. 2024
Thank you for the feedback, we apologize for the inconvenience and our lack of advanced notice regarding the closed pool. I will be sure to bring this frustration to management's attention so we can improve on our guest communication for occurrences such as this.
6/10 Aceptable
Sabri
Viajó por negocios
29 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I usually enjoy staying at this hotel but on this last trip the breakfast bar was cancelled for no reason. I asked the host about it and she said to read the sheet explaining that it was due to unseen circumstances. I then asked for a copy of my receipt and she gave me someone elses receipt.
Sabri
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 1 may. 2024
Thank you for the feedback, we apologize for the inconvenience that our lack of breakfast brought during your stay. We've since resolved the issues in communication with our delivery company, as to prevent any further issues. We hope to see you again in the future!
6/10 Aceptable
Sabri
Viajó por negocios
29 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
the first morning there were only a few items at the breakfast bar and the second morning we all received a note that the breakfast bar was closed due to unseen circumstances with no explanation. I asked the host about it and she said read the paper. She wasnt very cordial. I've stayed at this hotel a few times and its always been a great experience, except for this one time. Would like some sort of discount for not having the free breakfast as advertised online.
Sabri
Se hospedó 2 noches en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 1 may. 2024
Thank you for the feedback, we apologize for the inconvenience caused by the lack of breakfast during your stay. We have since resolved the issues with our supplier to prevent any further occurrences. We hope to see you again in the future!
8/10 Bueno
Milena, LAFAYETTE
28 abr. 2024
Was good
Milena
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 29 abr. 2024
Thank you for the positive rating and feedback, we hope to see you again in the future!
10/10 Excelente
Arthur, KELSO
26 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel met all my needs and is in a safe area.
Arthur
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 29 abr. 2024
Thank you for the positive rating and feedback, we hope to see you again in the future!
2/10 Terrible
Nadeesha
Viajó con su familia y niños pequeños
26 abr. 2024
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We stayed at the hotel with kids for 3 nights. The breakfast experience was terrible. The first morning scrambled eggs and sausages were burnt and blackened. No jam or nut butter were available. Cream cheese and butter cans (one each to share with all guests) were available on first day but no cream cheese on second day. There was a bowl of what looked liked thawed and previously canned fruit mix that was even disgusting to look at. Bananas were available on first day and no fresh fruits were available for rest of the breakfasts. There were no utensils available and had to ask front desk to bring them. Only one side of the toaster oven was working. Room toilet was not flushing properly. The card reader at the swimming pool didn't work and we had to go out and come back from the front desk while wearing swimming clothes. Generally a run down property. This is the first time we had such a bad experience at Hyatt. It seems the staff and management are not trying. Will not stay there again.
Nadeesha
Se hospedó 3 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 1 may. 2024
Thank you for the feedback, I apologize profusely for the issues you had during your stay. I'd like to assure you that your stay was the exception to the rule, and we will be taking steps to improve upon everything listed here. I'll be speaking with maintenance regarding the room issues, as well as the pool area card reader. We have since resolved the issues with our supplier, so we won't be having any more unfortunate occurrences with breakfast. We hope you'll reconsider staying with us again in the future!
6/10 Aceptable
Douglas
24 abr. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Guest rooms need to be upgraded. Not one plug-in USB port in my room. Television in my room did not have all channels available. Remote did not bring up the Guide. At times did not work at all.
Douglas
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 24 abr. 2024
Thank you for the feedback, I'll pass this along to management to see what changes can be made for guest convenience in the rooms. We hope to see you again!
4/10 Mediocre
Marcelo
Viajó con su familia
22 abr. 2024
Beds poor lighting in the hallway
Marcelo
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 24 abr. 2024
Thank you for the feedback, I'll pass this along to maintenance to prevent further issues. We hope to see you again!
8/10 Bueno
Juan
Viajó por negocios, Viajó en grupo
22 abr. 2024
Le gustó: Limpieza
liked the location of property. pool was closed which was a bummer
Juan
Se hospedó 4 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 24 abr. 2024
Thank you for the positive rating and feedback, we apologize for the inconvenience of our pool being closed down. We're working hastily to get it back up and running for our guest's enjoyment. We hope to see you again in the future!
10/10 Excelente
Tiffany
Viajó con su familia
19 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Glad location great hotel
Tiffany
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 20 abr. 2024
Thank you for the positive rating and feedback, we hope to see you again in the future!
6/10 Aceptable
Sindy
15 abr. 2024
No le gustó: Limpieza
Sindy
Se hospedó 3 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 18 abr. 2024
Thank you for the rating, we hope to see you again in the future!
4/10 Mediocre
Sheri House
14 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza
The breakfast bar every morning was understaffed and ran out of food every morning. Trash everywhere, no creamer, etc. I love Htatt Place but this breakfast was the worst I've ever had with this Hotel chain.
Kind of a drag to start your day that way each day...
Sheri House
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 14 abr. 2024
Thank you for the review and feedback, we apologize for the issues during breakfast. As we speak we are working with our delivery company to keep our kitchen in stock, this came down to a mistake on our end, which we apologize for profusely. I will also be speaking with management to increase staffing during breakfast. We hope to see you again in the future!
4/10 Mediocre
Jamorah
12 abr. 2024
Jamorah
Se hospedó 2 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 3 may. 2024
Thank you for the feedback, we apologize for not meeting your expectations during your stay. We hope to improve on what may have disappointed you, and we hope to see you again in the future!
2/10 Terrible
Click votes.stipatunrechong.ml Go
Viajó por negocios
12 abr. 2024
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I will never stay here again. Issues:
1: I called to advise a employee that we will be arriving late. He said no problem at all just go to the front desk. Upon check out, we were charged over one hundred dollars for late check in yet this is not mentioned anywhere neither at check in or from employee nor on their site anywhere
2: when checking in they kept charging me more than what Expedia stated. By hundreds, not a few dollars.
3: they charge your card without advising they will. They stated we would be charged JUST incidentals yet they continuously tried charging us the full amount which was still different than what Expedia said.
4: when we checked in, the person who checked us in tried giving us the key to a used room!!! And then went downstairs to then give us the correct room.
5: twenty bucks for 4 waters and 2 Gatorades is a ripoff.
Click votes.stipatunrechong.ml Go
Se hospedó 3 noches en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 12 abr. 2024
We apologize for the issues with your stay. The issues with billing came down to the routing being improperly set up, and the computer running it when the day is turned over, and we take full responsibility for this error. The no show fee was never charged, however; that just appears on the bill automatically when a guest checks in after the day is turned, this was adjusted off already. Once again, we apologize for the inconveniences that occurred during your stay. We hope you will stay again with us and see this stay as the exception rather than the rule.
10/10 Excelente
Ashley
Viajó con su familia
11 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean hotel with friendly staff! Will stay here again. The elevator door is slow to open, but you can use this time to work on your patience.
Ashley
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 12 abr. 2024
Thank you for the positive feedback and review! We're happy to hear you were pleased with your stay, and that our staff was accommodating. We hope to see you again in the future!
10/10 Excelente
David
11 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 12 abr. 2024
Thank you for the positive review! We hope to see you again in the future!
4/10 Mediocre
Marsha
Viajó con su familia
8 abr. 2024
This property was disappointing. There was no hot water, the pool was broken and out of service, no microwave, some of the lights in our room didn’t work, a huge massive red stain in front of the couch, and the mirror was broken.
Marsha
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 10 abr. 2024
Thank you for the feedback, I apologize for the issues with your stay, I'll be sure to pass these issues along to maintenance, as it's clear improvements need to be made. We hope to see you again in the future!
6/10 Aceptable
Hal
Viajó con su familia
5 abr. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The hotel would have been a lot better had there had been a microwave in the room. Also, the bed in the room was lumpy.
Hal
Se hospedó 2 noches en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 5 abr. 2024
Thank you for the feedback. I apologize for the issues with your bed during your stay, I'm going to follow up with maintenance to prevent further issues. I'll be sure to pass along your comments regarding microwaves in the room, although we moved away from that since the Covid-19 Pandemic. We hope to see you again in the future!
6/10 Aceptable
Thomas
Viajó con su pareja
3 abr. 2024
No le gustó: Personal y atención
Völlig unmotiviertes Personal. Kalter Kaffee beim Frühstück, wenig Auswahl, Plastikbesteck.
Zimmer waren i.O..
Thomas
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 4 abr. 2024
Thank you for the feedback! I'll be sure to pass along to management to see where improvements can be made. We hope to see you again in the future!
10/10 Excelente
Lakynn
Viajó con su familia y niños pequeños
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a nice stay! Everything was very clean, beds were very comfy, and room was spacious enough for my 2 year old and 5 year old to have room to roam around and not feel cramped! Everyone was very friendly as well! Only critique is the shower curtain was on a u shaped rod so it didn’t stay closed well and the floor ended up wet every shower but that was manageable. Overall we had a wonderful stay and would definitely stay again!
Lakynn
Se hospedó 3 noches en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 3 abr. 2024
Thank you for the positive review and feedback! We're happy you enjoyed your room, I'll be sure to mention the shower curtain rod to my management to see how we could improve on that. We hope to see you again in the future!
4/10 Mediocre
Tracey
25 mar. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Older rooms. Towel service was every 2 days. They did not touch the bedding for over 3 days. Definitely a 2 star
Tracey
Se hospedó 3 noches en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 27 mar. 2024
Thank you for the feedback! We apologize for the disappointment with our stayover service. If you had read the welcome letter available upon check-in you would have noted the bullet point stating that our housekeeping service is by default every other day, and sheet changes are every 4 days. I will be sure to pass along your feedback to management, however. We hope to see you again in the future!
10/10 Excelente
David
23 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great
David
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 23 mar. 2024
Thank you for the positive rating and feedback! We're happy to hear you enjoyed your stay. We hope to see you again in the future!
6/10 Aceptable
Mark
Viajó por negocios
14 mar. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Great location. The air conditioner in my room made a noise that sounded like a semi truck was driving through the room.
Mark
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 14 mar. 2024
Thank you for the review and feedback! I apologize for the issues with your air conditioner, I'll pass along your room number to my engineer so we can fix that and prevent any further issues. We hope to see you again in the future!
6/10 Aceptable
Yunieski
Viajó con su familia, Viajó en grupo
10 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room wasn’t ready at 3pm, after flying in from a long trip and we didn’t have a room to relax. They gave us the room at 5pm.
Yunieski
Se hospedó 1 noche en marzo de 2024
Respuesta de Hyatt Place Fort Worth/Hurst Team el 10 mar. 2024
Thank you for the rating and feedback! We apologize about the delays during the check-in process. I'll be passing this along to housekeeping management to see where improvements could be made. We hope to see you again in the future!