Thank you for such a great review!

Thank you so much for your kind words and for taking the time to leave us such a lovely review! We're thrilled to hear that you found our accommodations clean and comfortable, and that you and your husband had a relaxing getaway. Providing a peaceful environment for our guests to unwind and enjoy themselves is always our top priority. We hope to have the pleasure of welcoming you both back for another rejuvenating stay in the near future.

Thank you for your valuable feedback and for choosing to stay with us. We're delighted to hear that you found our property well-maintained and convenient for your needs. Your satisfaction is important to us, and we appreciate your input regarding the comfort of the bed. Rest assured, we will take your comments into consideration as we strive to continually improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our accommodations to be very clean. Providing a pristine environment for our guests is always a top priority, and we're delighted that this aspect of your stay met your expectations. Should your travels bring you back to our area, we would love to welcome you for another enjoyable stay.

Thank you for sharing your recent experience at our hotel. We're delighted to hear that you found our property to be very private with a great parking location, and that you appreciated our staff and service, amenities, as well as the condition and facilities of our property.While we are pleased that you had an overall positive experience, we also note that your rating was 3 stars. We strive to provide each guest with a 5-star experience, and we would love to hear more about how we could have exceeded your expectations.Your feedback is invaluable to us, and we would greatly appreciate it if you could share with us any specific areas where you feel we could improve to make your next stay a 5-star experience. Whether it's additional amenities, enhanced services, or any other aspect of your stay, we are committed to listening to our guests and continuously enhancing our offerings.Thank you once again for choosing to stay with us, and we look forward to your response. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.Warm regards,

Thank you for taking the time to share your recent experience at our Hilton Garden Inn. We appreciate your feedback, and we're truly sorry for the challenges you faced during your stay.Regarding breakfast, we want to clarify that the Hilton Garden Inn brand offers a full-service breakfast experience rather than a complimentary breakfast buffet. We regret any confusion, and we appreciate your understanding.We also apologize for the disturbance caused by the fire alarm incident on the second night. Unfortunately, situations like these are unpredictable, and we're sorry for any inconvenience, especially with young children involved.We are delighted to hear that you found our rooms spacious, enjoyed the breakfast options, and encountered friendly and accommodating staff. Your positive comments are appreciated.We understand that this experience was challenging for you and your family, and we genuinely hope to have the opportunity to welcome you back for a more positive and seamless stay in the future. If there's anything specific you would like us to address or if there's anything else we can do to enhance your future stays, please feel free to reach out.Thank you for your understanding, and we look forward to the chance to make amends.

Dear Anthony,I hope this message finds you well. Thank you for reaching out and bringing to our attention the concern you raised regarding breakfast charges during your recent stay at our hotel. I sincerely apologize for any confusion or inconvenience caused by the misinformation.I understand how important accurate information is, and we deeply regret any misunderstanding. Our commitment is to provide transparent and reliable information to our guests. I have investigated the matter, and it appears there might have been a miscommunication.I would like to clarify that our breakfast service is indeed priced at 10.95 per person, and I apologize if there was any indication to the contrary. Your feedback is invaluable, and we will take immediate steps to address this issue with our team to prevent similar occurrences in the future.If there are any other concerns or if you have further feedback, please feel free to share them with us. We value your patronage and hope to have the chance to provide you with an improved experience in the future.Thank you for bringing this to our attention.Warm regards,

Dear Cerissa,Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience, and we deeply regret any inconvenience caused.Your comments are invaluable to us, and we take them seriously. We are actively addressing the issues raised to improve our services. If there's anything specific you would like to discuss further, please feel free to reach out to us directly.We appreciate your honesty and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Linda HowethAssistant General Manager

Dear Jennifer,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We genuinely appreciate your feedback as it helps us identify areas for improvement.We are sorry to hear that your experience did not meet your expectations, especially concerning the wheelchair accessibility and the texture of the room carpet. Your insights into the challenges you faced are invaluable to us, and we assure you that we take them seriously. We understand that a comfortable and accommodating environment is crucial, and we apologize for any inconvenience caused.We are pleased to hear that you found the wheel-in shower to be a positive aspect of your stay. However, we are disappointed to learn about the issue with the Keurig coffee maker. Our team is actively addressing this concern to ensure that such inconveniences are rectified promptly. We're glad we could compensate you with complimentary coffee, but we understand the importance of having fully functional amenities.We genuinely regret that your stay was only okay, and we are committed to learning from this experience to make necessary improvements. We would love the opportunity to make it up to you on a future visit, and we encourage you to reach out to us directly if you have any additional insights or if there is anything specific you would like us to address.Once again, thank you for your feedback. We appreciate your honesty, and we hope to have the chance to welcome you back and provide you with an improved experience in the future.Warm regards,Linda Howeth Assistant General Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that the cleanliness and location of the hotel was to your liking! Our front desk agents are required to inform all guests of our amenities unless asked otherwise. We sincerely appreciate your feedback and we hope that you will stay with us again in the future!Sincerely,Linda HowethAssistant General Manager